Honda Automobile Customer Service
Your authorized Honda dealer should be able to answer any questions you h\
ave
about your vehicle. However, if you are dissatisfied with the information you receive,
you can call Honda Automobile Customer Service (see page 163).
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and Canada
throughout your 3-year/36,000-mile warranty term. Services include jump starting,
flat tire and lockout assistance, towing, and more (limitations apply\
). This Owner’s Guide is intended to help you quickly get acquainted with your
2016 Honda Pilot. It provides basic information and instructions on technology and
convenience features, as well as emergency procedures and how to get ass\
istance.
This guide is for vehicles sold in the United States and Canada. It cove\
rs all models,
so you may find descriptions of features and equipment that are not in\
your vehicle.
Images throughout this guide are from U.S. vehicles and represent featur\
es and
equipment that are available on some, but not all, models.
This guide is not intended to be a substitute for the Owner’s Manual. The Owner
Information CD enclosed in your glove box kit includes the Owner’s Manual,
Navigation Manual, and vehicle and tire warranties in electronic format.\
This
information can be viewed on a computer (PC or Mac platform) and saved or printed
for your reference. You can also visit owners.honda.com (U.S.) or myhonda.ca
(Canada) to view the complete and most current information.
If you are the first registered owner of your vehicle, you may request\
a complimentary
printed copy of the Owner’s Manual, Navigation Manual, or Vehicle Warranty within
the first six months of vehicle purchase. To request a copy, visit owners.honda.com
and create or log in to your account. In Canada, please request a copy f\
rom your
Honda dealer.
American Honda Motor Company strives to be proactive in protecting our
environment and natural resources. By using electronic delivery for a co\
nsiderable
portion of the information typically found in a vehicle owner’s manual, we are further
reducing our impact on the environment.
INTRODUCTIONTABLE OF CONTENTS
Call (800) 999-1009 (U.S.) or (888) 946-6329 (Canada)
Call (866) 864-5211 (U.S) or (800) 465-7587 (Canada)
VISUAL INDEX .......................................1
Steering Wheel and Nearby Controls ...1
Dashboard and Ceiling Controls
........2
SAFETY INFORMATION
........................3
Important Safety Information
..............3
Seat Belts
...............................................5
Airbags
....................................................9
Child Safety
..........................................15
Safety Label Locations
.......................23
Reporting Safety Defects
...................23
INSTRUMENT PANEL
.........................24
Malfunction Indicators
......................24
Condition Indicators
...........................26
On/Off Indicators
.................................27
Multi-Information Display (MID)
......28
VEHICLE CONTROLS
...........................29
Using the Remote Transmitter
..........29
Smart Entry System*
...........................30
Tailgate Operation
..............................31
Power Tailgate Operation*
...............32
Door Operation
....................................33
Power Window Operation
................34
Power Moonroof Operation*
...........35
Panoramic Glass Roof*
.....................36
Interior and Exterior Lights
...............37
One-Touch Turn Signal
.......................38
Auto High Beam System*
..................39
Wiper Operation
..................................40
Adjusting the Seats
............................42
Rear Seats
...........................................46
Driving Position Memory System*
...49
Adjusting the Steering Wheel
..........49
Adjusting the Mirrors
.........................50
HomeLink
® Garage Opener* .............51 Air Conditioning System*
.................52
Climate Control System*
..................53
Seat Heaters*
......................................55
Customized Features
..........................56
Setting the Clock
.................................57
AUDIO AND CONNECTIVITY
.............58
Basic Audio Operation
.......................58
Models with color audio system
Color Audio System
............................62
FM/AM Radio
.......................................63
iPod
®...................................................... 64
USB Flash Drive
..................................65
Bluetooth
® Audio ................................66
Models with touchscreen
Touchscreen Operation
.....................67
HondaLink
® ..........................................69
Wi-Fi Connection
................................70
Aha™ Radio
.........................................70
FM/AM Radio
......................................71
SiriusXM
® Radio* ...............................72
Compact Disc (CD)*
...........................73
iPod
®...................................................... 74
USB Flash Drive
..................................75
Bluetooth
® Audio ................................76
Pandora
® ..............................................77
Rear Entertainment System (RES)*
...78
BLUETOOTH
® HANDSFREELINK® ....81
Models with color audio system
Basic HFL Operation
...........................81
Pairing a Phone
...................................82
Making a Call
......................................83
Models with touchscreen
Basic HFL Operation
...........................84
Pairing a Phone
...................................86
*if equipped
2 || 3
SAFETYVISUAL INDEX
Dashboard and Ceiling Controls
1 Color audio system* p. 62
Touchscreen* p. 67
Navigation system* p. 91
2 Rearview mirror p. 50
3 Hazard warning button
4 Climate control system p. 53
5 Seat heater/ventilation buttons*
p. 55
6 USB port p. 58
Accessory power socket p. 59
7 Rear entertainment system* p. 78
8 Hood release handle p. 145
9 Fuel fill door button p. 126
Power tailgate button* p. 32
10 Parking brake p. 111
11 Power window switches p. 34
Door lock switches p. 33
12 Shifting p. 108
Intelligent Traction Management
button* p. 112
Auto idle stop OFF button* p. 112
13 Driving Position Memory System*
p. 49
14 (inside center console)
USB port p. 58
Accessory power socket p. 59
Auxiliary input jack p. 59
*if equipped
Your safety—and the safety of others—is very important and operatin\
g this vehicle
safely is an important responsibility. While we strive to help you make informed
decisions about safety, it is not practical or possible to warn you about all the
hazards associated with operating or maintaining your vehicle. Therefore\
, you must
use your own good judgment.
Important Safety Information
This guide explains many of your vehicle’s safety features and how to use them.
Please read this information carefully. Following the instructions below will also help
to keep you and your passengers safe.
Important Safety Precautions
• Always wear your seat belt.
• Secure all children in the proper restraint system.
• Be aware of airbag hazards.
• Don’t drink and drive.
• Pay appropriate attention to the task of driving safely.
• Control your speed.
• Keep your vehicle in safe condition.
Engaging in cell phone conversation or other activities that keep you fr\
om paying
close attention to the road, other vehicles, and pedestrians could lead \
to a crash.
Remember, situations can change quickly, and only you can decide when it is safe
to divert some attention away from driving.
Important Handling Information Your vehicle has higher ground clearance than a passenger vehicle designe\
d for
use only on pavement. Higher ground clearance has many advantages for of\
f-
highway driving. It allows you to travel over bumps, obstacles, and roug\
h terrain.
It also provides good visibility so you can anticipate problems earlier.
These advantages come at some cost. Because your vehicle is taller and r\
ides
higher off the ground, it has a higher center gravity making it more sus\
ceptible to
tipping or roll over if you make abrupt turns. Utility vehicles have a s\
ignificantly
higher rollover rate than other types of vehicles. In a rollover crash, \
an unbelted
person is significantly more likely to die than a person wearing a sea\
t belt. As a
reminder, make sure you and your passengers always wear seat belts.
SAFETY INFORMATION
9
1087
341
65
211
12
13
14
162 || 163
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Learn about information specific to you as a Honda customer and how to\
get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that\
you may
have about the vehicle.
Q:
How do I set the vehicle clock?
A:
See page 57. For vehicles with navigation, the time is automatically set\
using
GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?
A:
The brake pedal must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A:
When in the AUTO position, the vehicle’ s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?
A: If you pull the handle too quickly, the system may not have time to confirm the
door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is aski\
ng for
a code. Where do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle, and press
and hold the audio power button until the system reactivates.
Q: Why can’t I operate Pandora® through the audio system?
A:
Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter\
.
Some phones may prompt you to “Allow” a connection.
Q: Is my phone compatible with Bluetooth features?
A:
Visit handsfreelink.honda.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the HOME screen, select Settings. Select System, then the Voice Prompt
tab. Select Voice Prompt, then select Off.
CUSTOMER INFORMATION
*if equipped
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• Odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:
Why can’t I select an item using the selector knob or touchscreen?
A:
To prevent driver distraction, certain items are limited are inoperable w\
hile the
vehicle is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A:
Check the label on the driver’ s doorjamb.
*if equipped