2016 HONDA CR-V phone

142    ||    143
CUSTOMER INFORMATION
CUSTOMER INFORMATION
Contact Us
Honda dealer personnel are trained professionals. They should be able to answer 
all your questions. If you encounter a problem that your dealership does not solve 
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’s 
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.O. Box 190816
San Juan, PR 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• 
Vehicle Identification Number
• Date of purchase
•  Odometer reading of your vehicle
• 
Your name, address, and telephone number
• A detailed description of the problem
•  Name of the dealer who sold the vehicle to you Canadian owners
Honda Canada, Inc.
Customer Relations
180 Honda Blvd.
Markham, ON
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
Q:
Why can’t I select an item using the selector knob or touchscreen*?
A: To prevent driver distraction, certain items are limited or inoperable while the
vehicle is moving. Use voice commands or pull over to select the items.
Q: Where can I find the vehicle identification number (VIN)?
A: Check the label on the driver’s doorjamb.
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States and Canada 
throughout your 3-year/36,000-mile warranty term. Services include jump starting, 
flat tire and lockout assistance, towing, and more (limitations apply\
).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle. 
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workman\
ship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty: Covers your vehicle’s emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty:
Covers seat belts that fail to function properly. 
Rust Perforation Limited Warranty: Covers all exterior body panels that rust through 
from the inside.
Accessory Limited Warranty: Covers Honda accessories.
Replacement Parts Limited Warranty: Covers all Honda replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a
replacement battery purchased from a Honda dealer. 
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler for
the duration of the ownership.
Restrictions and exclusions apply to all these warranties. See the Warranty Manual
on the Owner Information CD or at owners.honda.com (U.S.) or myhonda.ca
(Canada) for complete descriptions of each warranty, including time, mileage, and
other conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty 
information can be found on the Owner Information CD or at owners.honda.com 
(U.S.) or myhonda.ca (Canada).

144    ||    145
VOICE COMMAND INDEX
VOICE COMMAND INDEX
Learn about all available voice commands to help you operate the vehicle. Available 
on vehicles with navigation.
Press the Talk button before you say a command. To view a list of available 
commands in the vehicle, say “Voice help.” Select a category to hear the commands
read aloud.
Global Commands
The system accepts these commands on any screen.
Navigation Commands
The system accepts these commands on the map/guidance screen.
General Commands
• 
Display map
• Display navigation
•  Go home 1 (or 2)
Map Display Commands
•  Voice help
•  Display
 menu
•  Display
 setting
•  Display
 navigation
•  Display
 information •  Display
 audio
•  Display
 phone
•  Back/Cancel
•  What is today’s date?
•  What time is it?
•  Display current location
•  Display/Hide
 (specify icon type):
− AT M
−gas station
−restaurant
−post office
−grocery store
−lodging (hotel, motel)
−parking garage
−parking lot
−school
−hospital
−freeway exit information
−traffic
−traffic speeds
−traffic icons
−traffic incidents
•  Display
 north up
•  Display
 heading up
•  Display
 3D map
•  Display
 zoom in
•  Display
 zoom out
VOICE COMMAND INDEX Navigation Commands (continued)
Find Place Commands
•  Find nearest (specify place):
−Fuel and auto
−Honda dealers
−Gas station
−Auto parts & electronics
−Auto repair & maintenance
−Car wash & detailing
−Motorcycle dealers
−Other car dealerships
−Roadside assistance
−AT M
−Bank
−Check cashing
−Currency exchange
−Community
−Business
−City hall
−Civic center
−Convention center
−Court house
−Higher education
−Library
−Post office
−School
−Emergency room
−Hospital
−Police station
−Veterinarian
−Lodging
−Bed & breakfast
−Hotel
−Resort
−Recreation
−Amusement park
−Golf course
−Historical monument
−Marina
−Movie theater
−Museum
−Park
−Performing arts
−Sports complex
−Tourist attraction
−Restaurant
−American restaurant
−Californian restaurant
−Chinese restaurant
−Coffee shop
−Continental restaurant
−Fast food
−French restaurant
−German restaurant
−Greek restaurant
−Indian restaurant
−Italian restaurant
−Japanese restaurant
−Korean restaurant
−Mexican restaurant
−Pizza
−Seafood restaurant
−Thai restaurant
−Vegetarian restaurant
−Vietnamese restaurant
−Other restaurant
−Shopping
−Shopping area
−Accessory store
−Book store
−Clothing store
−Grocery store
−Home improvement store
−Mall
−Office supply store
−Pharmacy
−Pet food store
−Sewing store
−Shoe store
−Sporting goods store
−Toy store

148    ||    149
VOICE COMMAND INDEX
VOICE COMMAND INDEX
Audio Commands
The system accepts these commands on most screens. Audio volume levels
cannot be controlled using voice commands. 
FM/AM Radio Commands
• 
Audio on*
• Audio off*
• Radio on*
• Radio off*
•  Radio select FM
•  Radio select AM
• 
Radio tune to # FM (#: frequency, 
e.g., 95.5)
• 
Radio tune to # AM (#: frequency, 
e.g., 1020)
•  Radio seek up
•  Radio seek down
•  Radio next station
•  Radio preset # (#: 1 to 12)
•  Radio FM preset # (#: 1 to 12)
•  Radio AM preset # (#: 1 to 6)
• 
Radio scan*
SiriusXM® Radio Commands
•  Radio select XM
•  XM channel # (#: 0 to 255)
•  XM channel up
•  XM channel down
•  XM category up
•  XM category down
•  XM preset # (#: 1 to 12)
• 
XM scan*
•  XM category mode
•  XM channel mode Disc Commands
• 
Disc play
• Disc play track # (#: 1 to 30)
• Disc skip forward
• Disc skip back
• Disc track random*
• Disc track repeat*
• Disc track scan*
• Disc folder up
• Disc folder down
• Disc folder random*
• Disc folder repeat*
• Disc folder scan*
• Disc normal play
*These commands toggle the function on and off, so the command may not match your intended action.
Audio Commands (continued)
USB Commands
•  USB play
•  USB play track # (#: 1 to 30)
•  USB skip forward
• 
USB skip back
• USB track random*
• USB track repeat*
• USB track scan*
•  USB folder up
•  USB folder down
• 
USB folder random*
• USB folder repeat*
• USB folder scan*
•  USB normal play
Pandora
® Commands
• 
Pandora play*
•  Pandora skip forward
•  Pandora station up
•  Pandora station down
• 
Pandora pause*
• Pandora resume*
•  Pandora like this song
•  Pandora dislike this song
*These commands toggle the function on and off, so the command may not match your intended action.
iPod® Commands
•  Music search
•  iPod play
•  iPod play track # (#: 1-30)
•  iPod skip forward
• 
iPod skip back
• iPod track shuffle*
• iPod album shuffle*
• iPod track repeat*
•  iPod normal play
• 
What/Who am I listening to?
•  Who is this?
•  What’s playing?
•  Who’s playing?
• 
What album is this?
Bluetooth® Audio Commands
•  Bluetooth audio play
•  Bluetooth audio skip forward
• 
Bluetooth audio skip back
•  Bluetooth audio pause
•  Bluetooth audio resume
•  Bluetooth audio group up
•  Bluetooth audio group down
Commands may not work on some
phones or devices.
AUX Commands
•  Auxiliary play
Phone Commands
The system accepts these commands on most screens.
•  Dial/call by number •  Dial/call by voice tag
Info Commands
The system accepts these commands on most screens.
•  Trip computer
•  Display
 traffic list
•  Display
 traffic on my route •  Display
 clock
•  Display
 wallpaper
On-screen Commands
The system accepts these commands on any screen where applicable. All 
available commands are highlighted in yellow when you press the Talk button.
• Next (or Down)
•  Previous (or Up)
•  Return
•  OK (excluding Startup Confirmation screen)
•  Delete

150 || 151
INDEX
INDEX
INDEX
ABS .............................................................25ACC ...........................................................102
Accessory Power Socket ...............................55
Adaptive Cruise Control (ACC) ...............25, 102Airbags  ...............................................................9Advanced Airbags .........................................9Airbag Care ...................................................14Airbag System Components .......................13Airbag System Indicators ...........................11Front Airbags (SRS) .......................................9Passenger Airbag Off Indicator .................12Side Airbags ..................................................10Side Curtain Airbags ....................................10
Supplemental Restraint System indicator
.............................................11
Air Conditioning System ..................................51
All Wheel Drive (AWD) ....................................25Ambient Meter................................................ 100
Anti-Lock Brake System (ABS) ................25, 99
Audio Commands ...........................................148
Audio Operation ...............................................55
Accessory Power Socket ...........................55Auxiliary Input Jack .....................................56
Bluetooth® Audio ...................................63, 72Compact Disc (CD) .................................60, 69FM/AM Radio ..........................................59, 67HDMI Port ......................................................56
HondaLink™ ..................................................66Intelligent Multi-Information Display
(i-MID) ................................................58
iPod® .......................................................61, 70Pandora® .................................................64, 73SiriusXM® Radio ...........................................68Sound .............................................................57
Steering Wheel Controls .............................56
Touchscreen Operation ..............................65USB Adapter Cable ......................................55USB Flash Drive ......................................62, 71USB Port ........................................................55Automatic Dimming Rearview Mirror ...........49
Automatic Rain-Sensing Wipers ...................42
AUX Commands .............................................. 149
Auxiliary Input Jack .........................................56AWD  .............................................................25Battery ...........................................................130
Bluetooth® Audio .......................................63, 72Bluetooth® Audio Commands ......................149
Bluetooth® HandsFreeLink® (HFL) .................74E-Mail  .............................................................83
HFL Controls ............................................74, 78HondaLink™ Assist ......................................84
Making a Call ..........................................76, 81Pairing a Phone ......................................75, 80
Siri® Eyes Free ..............................................84
SMS Text Messaging ............................77, 83Speed Dial ...............................................76, 82Talk Button Tips ............................................79
Brake Assist System ........................................ 99
Brake Fluid
......................................................130
Brake system ..............................................24, 26Braking .............................................................99
Brightness Control ...........................................39Carbon Monoxide Gas....................................... 4
Cargo Area Lights ............................................39
Changing a Flat Tire .......................................117
Changing Settings ......................................30, 31
Changing Wiper Blades ................................131
Charging system ............................................... 24
Childproof Door Locks .....................................34
Child Safety .......................................................15
Child Seat ..........................................................17
Adding Security with a Tether ...................20LATCH-Compatible Child Seat ....................18
Selecting a Child Seat .................................17
Climate Control Commands ..........................147
Climate Control System ...................................52Clock .............................................................54
Collision Mitigation Braking System™ (CMBS™)
...................................25, 106Compact Disc (CD) .....................................60, 69Compact Disc (CD) Commands ....................148Condition Indicators ........................................26
Contact Us .......................................................142
Cruise Control ...........................................27, 101Customer Information.................................... 141Customized Features .......................................31Dashboard Controls .......................................... 2
Destination ........................................................88Detour  .............................................................91Dialing a Number .......................................76, 81Door Mirrors .....................................................49Door Operation .................................................34Doors  .............................................................33Door/tailgate open ...........................................26DOT Tire Quality Grading ..............................137Driving  .............................................................92
Adaptive Cruise Control (ACC) .................102
Braking ...........................................................99
Collision Mitigation Braking System™ (CMBS™)
.........................................106
Cruise Control .............................................101ENGINE START/STOP button .....................97
Ignition ...........................................................97Lane Departure Warning (LDW) ..............104
Lane Keeping Assist System (LKAS) .......105
LaneWatch™ ..............................................107 Maximum Load Limit
....................................94
Multi-View Rear Camera ..........................108
Power Mode .................................................97
Refueling ......................................................110
Shifting ...........................................................98
Towing a Trailer ............................................96Vehicle Stability Assist (VSA®) ................100Driving Position Memory System ..................48Eco Assist™ System ......................................100ECON Button ...................................................100ECON mode .......................................................27Electric Power Steering (EPS) .......................25Electronic Stability Control (ESC) ................100E-Mail  .............................................................83Emergency Engine Stop ................................114Emergency Towing ........................................114Engine and Fuel ..............................................140Engine Coolant................................................ 129Engine Oil......................................................... 127ENGINE START/STOP button .........................97Exterior lights ..............................................27, 40Fastening a Seat Belt ........................................7
Find Nearest Place ..........................................89
Find Place Commands ...................................145Flat Tire ...........................................................117
Floor Mats .........................................................46Fluids ...........................................................140FM/AM Radio ..............................................59, 67FM/AM Radio Commands .............................148
Fog lights .....................................................27, 40Foot Brake .........................................................99Frequently Asked Questions ........................141Front Airbags (SRS) ...........................................9Front Door Inner Handle .................................34
Front Seats ........................................................43
Front Wipers .....................................................41Fuel Information .............................................110
Fuse Locations ................................................ 120
Garage Opener
.................................................50HDMI Port.......................................................... 56Headlight-Wiper Integration ..........................41
Head Restraints ................................................45
Heated Windshield Button .............................52High beams .......................................................27
Home Address ..................................................88
HomeLink® Garage Opener ............................50
HondaLink™ ......................................................66
HondaLink™ Assist ..........................................84
Honda Roadside Assistance ........................143Hood ...........................................................126Ignition  .............................................................97i-MID  .............................................................58
Immobilizer ........................................................27Info buttons .......................................................29Info Commands............................................... 149
Information Display..........................................28Instrument Panel ..............................................24Intelligent Multi-Information Display
(i-MID) ................................................58Interior Lights.................................................... 39Intermittent Wipers..........................................41
iPod® .......................................................61, 70iPod® Commands ...........................................149
Jump Starting .................................................112Key .............................................................32Lane Departure Warning (LDW) ............25, 104Lane Keeping Assist System (LKAS) ....25, 105
LaneWatch™ ..................................................107Lap/Shoulder Seat Belts ...................................5LATCH-Compatible Child Seat ........................18Light Bulbs....................................................... 140Lights .............................................................39LKAS .....................................................27, 105Locking the Tailgate .........................................33Lock Tab .............................................................34Low fuel .............................................................26
Low oil pressure ...............................................24
Low tire pressure .............................................27
Maintenance ................................................... 123
Battery
.........................................................130
Brake Fluid ..................................................130Engine Coolant ............................................129Engine Oil .....................................................127
Maintenance Minder™ .......................26, 124Safety Precautions ....................................123
Service Codes .............................................125
Under the Hood ..........................................126
Window Washer Fluid ...............................130
Making a Call ..............................................76, 81Malfunction indicator lamp ............................25Malfunction Indicators.................................... 24Map Display Commands ...............................144
Map Legend ......................................................90
Map Lights ......................................................... 39
Master Door Lock Switch ...............................34
Maximum Load Limit ........................................ 94
Mirrors .............................................................49
Moonroof ...........................................................38Multi-Information Display ...............................29
Multi-View Rear Camera ..............................108
Navigation .........................................................85
Detour ............................................................91Display and Controls ....................................86Entering a Destination .................................88
Find Nearest Place ......................................89
Home Address ..............................................88
Map Legend ..................................................90
Place Category .............................................89
Routing ...........................................................90
Steering Wheel Controls .............................85

152 || 153
INDEX
INDEX
Street Address ..............................................88Traffic .............................................................91Turn-by-Turn Directions ..............................90
Voice Prompt ................................................. 87
Voice Recognition Tips
................................87
Navigation Commands ..................................144
One-Touch Turn Signal ....................................40On/Off Indicators ..............................................27
On-screen Commands ...................................149
Opening the Hood
..........................................126
Overheating ..................................................... 113
Pairing a Phone
..........................................75, 80Pandora® .....................................................64, 73Pandora® Commands ....................................148
Parking Brake .............................................26, 99Passenger Airbag Off Indicator .....................12Phone .......................................................75, 80Phonebook ..................................................76, 81Phone Commands ..........................................149
Place Category .................................................89Power Door Mirrors......................................... 49
Power Mode .....................................................97
Power Moonroof ..............................................38
Power sliding doors .........................................25
Power tailgate ............................................25, 36
Power Windows ...............................................37Radio .......................................................59, 67Rain-Sensing Wipers ....................................... 42
Readiness Codes ............................................ 139
Rear Camera
...................................................108
Rear Seats .........................................................47
Rearview Mirror ...............................................49
Rear Wiper ........................................................42
Refueling .......................................................... 110
Remote Battery Strength
..............................111
Remote Transmitter .........................................32Reporting Safety Defects................................ 23
Roadside Assistance .....................................143
Route Commands ...........................................146Routing .............................................................90Safety Information .............................................3Carbon Monoxide Gas ...................................4
Child Safety ...................................................15Handling Information .....................................4Reporting Safety Defects ............................23Safety Label Locations ................................22
Safety Messages ...........................................3
Seat Belts ............................................................5
Fastening a Seat Belt ....................................7Lap/Shoulder Seat Belts ...............................5Seat Belt Inspection ......................................6Seat belt reminder .......................................26Seat Belt with Detachable Anchor .............8
Shoulder Anchor ............................................7
Seat Heaters .....................................................53
Seats .............................................................43Select/reset knob .............................................28SEL/RESET button ............................................29
Service Codes ................................................. 125
Settings .......................................................30, 31
Setting the Clock ..............................................54Shifting .............................................................98Shift Lever Does Not Move ..........................111
Shoulder Anchor ................................................7Side Airbags...................................................... 10Side Curtain Airbags........................................10
Siri® Eyes Free ..................................................84
SiriusXM® Radio .............................................68
SiriusXM® Radio Commands ......................148Smart Entry System ...................................25, 33
SMS Text Messaging ................................77, 83Sound .............................................................57
Specifications .................................................140Speed Dial ...................................................76, 82Starter system ..................................................25
Steering Wheel ................................................. 48
Steering Wheel and Nearby Controls ............1
Steering Wheel Controls ...........................56, 85
Street Address .................................................. 88
Supplemental Restraint System (SRS)
...11, 24System message ..............................................26Tailgate .......................................................33, 35
Tailgate open ....................................................26
Talk Button Tips ..........................................79, 87Text Messaging ..........................................77, 83Tire Information ..............................................133DOT Tire Quality Grading ..........................137Inflation Guidelines ....................................133Tire and Loading Information Label ........134
Tire and Wheel Replacement ...................134
Tire Chains ...................................................135Tire Identification Number (TIN) ..............136Tire Labeling ................................................136
Tire Service Life ..........................................135
Tire Terminology .........................................136Wear Indicators .........................................133
Winter Tires .................................................135
Tire Pressure Monitoring System (TPMS)
.......................................25, 115Tires ...........................................................140
Touchscreen Operation ..................................65Towing ...........................................................114
Towing a Trailer ................................................96Traffic .............................................................91
Troubleshooting ..............................................141Turn-by-Turn Directions ..................................90
Turn signal ...................................................27, 40Under the Hood ..............................................126USB Adapter Cable ..........................................55
USB Commands .............................................. 148
USB Flash Drive..........................................62, 71USB Port ............................................................55Vehicle ...........................................................140
Vehicle Controls ...............................................32Vehicle Stability Assist (VSA®) ........25, 27, 100Visual Index......................................................... 1Voice Command Index ..................................144
Voice Prompt ....................................................87
Warranty Coverages .....................................143Wear Indicators .............................................133
Window Washer Fluid ...................................130
Windows ............................................................ 37
Winter Tires
.....................................................135
Wiper Blades ..................................................131
Wiper Operation ...............................................41