2016 HONDA CIVIC tow

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CUSTOMER INFORMATION
CUSTOMER INFORMATION
Contact Us
Honda dealer personnel are trained professionals. They should be able to\
answer
all your questions. If you encounter a problem that your dealership does\
not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’\
s
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.o. Box 190816
San Juan, Pr 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• 
vehicle Identification Number
•  Date of purchase
• 
odometer reading of your vehicle
•  Your name, address, and telephone number
•  A detailed description of the problem
•  Name of the dealer who sold the vehicle to you
Canadian owners
Honda Canada, Inc.
Customer
relations
180 Honda Blvd.
Markham,
oN
L6C 0H9
Tel: (888) 946-6329
Fax: (877) 939-0909
e-mail: [email protected]
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States \
and
Canada throughout your 3-year/36,000-mile warranty term. Services include
jump starting, flat tire and lockout assistance, towing, and more (li\
mitations apply).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).
Warranty Coverages
Below is a brief summary of the warranties covering your new vehicle.
New Vehicle Limited Warranty: Covers your new vehicle, except for the emissions
control system and accessories, against defects in materials and workman\
ship.
Emissions Control Systems Defects Warranty and Emissions Performance
Warranty: Covers your vehicle’s emissions control systems. Time, mileage, and
coverage are conditional.
Seat Belt Limited Warranty: Covers seat belts that fail to function properly.
Rust Perforation Limited Warranty: Covers all exterior body panels that rust through
from the inside.
Accessory Limited Warranty: Covers Honda accessories.
Replacement Parts Limited Warranty: Covers all Honda replacement parts against
defects in materials and workmanship.
Replacement Battery Limited Warranty: Provides prorated coverage for a
replacement battery purchased from a Honda dealer.
Replacement Muffler Lifetime Limited Warranty: Covers a replacement muffler for
the duration of the ownership.
restrictions and exclusions apply to all these warranties. See the Warranty Manual
on the owner Information CD or at owners.honda.com (U.S.) or myhonda.ca
(Canada) for complete descriptions of each warranty, including time, mileage, and
other conditional limitations.
Your vehicle’s original tires are covered by their manufacturer. Tire warranty
information can be found on the owner Information CD or at owners.honda.com 
(U.S.) or myhonda.ca (Canada).

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INDEX
INDEX
INDEX
ABS .............................................................25ACC .......................................................24, 27
Accessory Power Socket ...............................52Adaptive Cruise Control (ACC) with Low Speed Follow (LSF) ...................24, 102Address .............................................................85
Advanced Airbags .............................................8Aha™ radio ......................................................64Airbags ...............................................................8
Airbag System Components .......................12
Airbag System Indicators ...........................10
Ambient Meter ................................................ 100
Android Auto™
.................................................66
Anti-Lock Brake System (ABS) ................25, 98
Apple CarPlay® .................................................65
Audio Commands ...........................................153Audio operation ...............................................52Aha™ radio ..................................................64
Android Auto™ .............................................66
Apple CarPlay® .............................................65
Bluetooth® Audio ...................................61, 71
Color Audio System .....................................57
Display Audio ................................................62FM/AM radio ..........................................58, 67
HondaLink™ ..................................................63
iPod® .......................................................59, 69
Pandora® .......................................................72
SiriusXM® radio ...........................................68Sound .............................................................56
Steering Wheel Controls .............................54
USB Flash Drive ......................................60, 70
USB Port ........................................................52
Wi-Fi Connection ..........................................64
Wireless Charger .........................................53
Automatic brake hold ................................27, 99Automatic Dimming rearview Mirror ...........44Automatic rain-Sensing Wipers ...................39Battery ...........................................................138
Bluetooth® Audio .......................................61, 71
Bluetooth® Audio Commands ......................153
Bluetooth® HandsFreeLink® (HFL) .................73e-Mail .............................................................81
HFL Controls ............................................73, 76
HondaLink™ Assist ......................................80
Making a Call ..........................................75, 79
Pairing a Phone ......................................74, 78
Phonebook ..............................................75, 79
Siri® eyes Free ..............................................82
SMS Text Messaging ..................................81
Speed Dial ...............................................75, 80
Talk Button Tips ............................................77
Brake Assist System ........................................ 98
Brake/Clutch Fluid .......................................... 137Brake depress
..................................................26
Brake system ..............................................24, 25Braking .............................................................98
Brightness Control ...........................................37
Carbon Monoxide Gas .......................................4
Changing a Flat Tire
.......................................120
Changing Settings ............................................49
Charging system ............................................... 24
Childproof Door Locks
.....................................34
Child Safety .......................................................14
Child Seat ..........................................................16
Adding Security with a Tether ...................19
LATCH-Compatible Child Seat ....................17
Climate Control Commands ..........................152
Climate Control System ...................................46Clock .............................................................51
Collision Mitigation Braking System™ (CMBS™)
...................................25, 106
Color Audio System .........................................57
Condition Indicators ........................................26
Contact Us .......................................................150Continuously variable Transmission (CvT) ...96
Cruise Control ...........................................27, 101
Customer Information ....................................149
Customized Features
.......................................50Dashboard, Ceiling, and other Controls .........2
Destination ........................................................85
Dialing a Number .......................................75, 79
Display Audio ....................................................62
Door Mirrors .....................................................44Door operation .................................................34Doors .............................................................32
Door/trunk open ...............................................26DoT Tire Quality Grading ..............................144
Driver Information Interface ..........................29Driving .............................................................90Adaptive Cruise Control (ACC) with Low Speed Follow (LSF) .........................102
Braking ...........................................................98
Collision Mitigation Braking System™ (CMBS™)
.........................................106Continuously variable Transmission (CvT) ...................................................96
Cruise Control .............................................101eco Assist™ System ..................................100eNGINe STArT/SToP button .....................96
Ignition ...........................................................95
Lane Keeping Assist System (LKAS) .......104
LaneWatch™ ..............................................108
Manual Transmission ..................................97
Maximum Load Limit ....................................92Multi-view rear Camera ..........................109
Power Mode .................................................96
refueling ......................................................111remote engine Start ....................................94road Departure Mitigation (rDM) ..........105
Shifting ...........................................................96vehicle Stability Assist (vSA®) ................100
Wiper Blades ..............................................139eco Assist™ System ......................................100eCoN Button ...................................................100eCoN mode .......................................................27electric Parking Brake ....................................98electric Power Steering (ePS) .......................25electronic Stability Control (eSC) ................100e-Mail .............................................................81emergency engine Stop ................................117emergency Towing ........................................117engine and Fuel ......................................147, 148engine Coolant................................................ 136engine oil......................................................... 133eNGINe STArT/SToP button .........................96exterior lights ..............................................27, 37
Fastening a Seat Belt ........................................7Flat Tire ...........................................................120
Floor Mats .........................................................41Fluids ...................................................147, 148FM/AM radio ..............................................58, 67FM/AM radio Commands .............................153
Fog lights ...........................................................27
Foot Brake .........................................................98
Frequently Asked Questions ........................149Front Airbags (SrS) ...........................................8
Front Door Inner Handle .................................34
Fuel Information .............................................111
Fuse Locations ................................................ 124
Hang-Up/Back button ................................73, 76
Headlight-Wiper Integration
..........................38Head restraints ................................................42
Heating System ................................................45
HFL Controls ................................................73, 76
High beams .......................................................27
Home Address ..................................................85
HondaLink™ ......................................................63
HondaLink™ Assist ..........................................80Honda roadside Assistance ........................150Hood ...........................................................131Ignition .............................................................95
Immobilizer ........................................................26
Information Display .......................................... 28
Instrument Panel
..............................................23
Interior Lights .................................................... 37
Intermittent Wipers .......................................... 39
iPod
® .......................................................59, 69
iPod® Commands ...........................................153
Jump Starting .................................................114Key .............................................................31
Lane Keeping Assist System (LKAS) ....24, 104 LaneWatch™
..................................................108
Lap/Shoulder Seat Belts ...................................5
LATCH-Compatible Child Seat ........................17
Light Bulbs ............................................... 147, 148
Lights .......................................................27, 37LKAS .............................................................27
Lock Tab .............................................................34Low fuel .............................................................26
Low oil pressure ...............................................24
Low tire pressure .............................................26
Maintenance ................................................... 127
Air Conditioning
..........................................145
Battery .........................................................138
Brake/Clutch Fluid ......................................137engine Coolant ............................................136engine oil .....................................................133
Maintenance Minder™ .............................128
Service Codes .............................................129
Under the Hood ..........................................131
Window Washer Fluid ...............................137
Making a Call ..............................................75, 79
Malfunction indicator lamp ............................25
Malfunction Indicators ....................................24
Manual Seats .................................................... 41
Manual Transmission
......................................97
Map Legend ......................................................88
Master Door Lock Switch ...............................34
Maximum Load Limit ........................................ 92
Mirrors .............................................................44
Moonroof ...........................................................36Multi-view rear Camera ..............................109
Music search ..................................................153
Navigation .........................................................83
Display and Controls ....................................84entering a Destination .................................85
Home Address ..............................................85
Map Legend ..................................................88
Place Category .............................................86recent Places ...............................................86routing ...........................................................88
Saved Places ................................................87
Steering Wheel Controls .............................83
Street Address ..............................................85System Guidance volume ...........................83
Talk Button Tips ............................................83Traffic .............................................................89
Turn-by-turn directions ...............................88
Navigation Commands ..................................152one-Touch Turn Signal ....................................36on/off Indicators ..............................................27opening the Hood ..........................................132overheating..................................................... 116
Pairing a Phone ..........................................74, 78
Pandora® ...........................................................72
Pandora® Commands ....................................153

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INDEX
INDEX
Parking brake .............................................. 26, 98Passenger Airbag off Indicator .....................11Phone .......................................................74, 78
Phonebook ..................................................75, 79
Phone Commands ..........................................152
Place Category .................................................86
Power Door Mirrors ......................................... 44
Power Mode
.....................................................96Power Moonroof operation ...........................36
Power Seats ...................................................... 40
Power Window operation ..............................35radio .......................................................58, 67rain-Sensing Wipers.......................................39readiness Codes............................................ 146rear Camera ...................................................109rear Seats .........................................................43rearview Mirror ...............................................44recent Places................................................... 86refueling.......................................................... 111remote Battery Strength ..............................113remote engine Start ........................................94remote Transmitter .........................................31reporting Safety Defects................................22road Departure Mitigation (rDM) ........24, 105roadside Assistance .....................................150routing .............................................................88
Safety Information .............................................3
Airbags .............................................................8
Child Safety ...................................................14reporting Safety Defects ............................22
Safety Label Locations ................................21
Safety Messages ...........................................3
Seat Belts ........................................................5
Saved Places ....................................................87
Seat Belts ............................................................5
Fastening a Seat Belt ....................................7
Seat Belt Inspection ......................................6
Seat belt reminder .......................................26
Shoulder Anchor ............................................7
Seat Heaters .....................................................49Seats .............................................................40
Security system ................................................26
Service Codes ................................................. 129
Settings .......................................................30, 50
Setting the Clock ..............................................51Shifting .............................................................96
Shift Lever Does Not Move ..........................113
Shoulder Anchor ................................................7
Side Airbags ........................................................ 9
Side Curtain Airbags .......................................... 9
Siri
® eyes Free ..................................................82
SiriusXM® radio ...............................................68
SiriusXM® radio Commands ........................153Smart entry system ....................................24, 32
SMS Text Messaging ......................................81
Song By voice™ Commands ........................153Sound .............................................................56
Specifications .................................................147
Speed Dial ...................................................75, 80
Starter system ..................................................24
Steering Wheel ................................................. 43
Steering Wheel and Nearby Controls
............1
Steering Wheel Controls ...........................54, 83
Street Address .................................................. 85
Supplemental restraint System (SrS) ...10, 24System Guidance volume ...............................83
System message ..............................................26
Talk button ...................................................73, 76
Talk Button Tips ..........................................77, 83
Text Messaging ................................................81
Tire Information ..............................................140DoT Tire Quality Grading ..........................144
Inflation Guidelines ....................................140
Tire and Loading Information Label ........141Tire and Wheel replacement ...................141
Tire Chains ...................................................142
Tire Identification Number (TIN) ..............143
Tire Labeling ................................................143
Tire Service Life ..........................................142
Tire Terminology .........................................143
Wear Indicators .........................................140
Winter Tires .................................................142
Tire Pressure Monitoring System (TPMS)
.......................................25, 118Tires ...................................................147, 148Towing ...........................................................117Traffic .............................................................89
Trip Computer ...................................................29
Troubleshooting ..............................................149Trunk .............................................................32Trunk release Button ......................................34
Turn-by-turn directions ...................................88
Turn Signal ..................................................27, 36
USB Commands .............................................. 153
USB Flash Drive .......................................... 60, 70
USB Port
............................................................52vehicle ...................................................147, 148vehicle Controls ...............................................31vehicle Settings ...............................................30vehicle Stability Assist (vSA®) ........25, 27, 100visual Index......................................................... 1voice Command Index ..................................152voice Portal Commands ................................152
Walk Away Auto Lock .....................................33
Warranty Coverages .....................................151
Washer fluid level ............................................26
Wear Indicators .............................................140
Wi-Fi Connection .............................................. 64
Windows ............................................................ 35
Window Washer Fluid
...................................137 Winter Tires
.....................................................142
Wiper Blades ..................................................139Wiper operation ...............................................38
Wireless Charger .............................................53