
152 || 153
CUSTOMER INFORMATIONCUSTOMER INFORMATION
CUSTOMER INFORMATION
*if equipped
Learn about information specific to you as a Honda customer and how to get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that you may
have about the vehicle.
Q: How do I set the vehicle clock?
A: For vehicles without navigation, see page 48. For vehicles with navigati\
on, the
time is automatically set using GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?*
A: The brake pedal (and/or clutch pedal*) must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A: When in the AUTO position, the vehicle’s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A: If you pull the handle too quickly, the system may not have time to confirm the
door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is asking for
a code. Where do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle and the
audio system, and press and hold the power button until the system reactivates.
Q: Why can’t I operate Pandora® through the audio system?*
A: Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter
cable (if using). Some phones may prompt you to “Allow” a connection.
Q: Is my phone compatible with Bluetooth features?
A: visit handsfreelink.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the Home screen, select SETTINGS. Select System, then select Voice
Prompt. Select off.
Contact Us
Honda dealer personnel are trained professionals. They should be able to answer
all your questions. If you encounter a problem that your dealership does not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’s
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.o. Box 190816
San Juan, Pr 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you
Canadian owners
Honda
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States and
Canada throughout your 3-year/36,000-mile warranty term. Services include
jump starting, flat tire and lockout assistance, towing, and more (li\
mitations apply).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).

156 || 157
INDEXVOICE COMMAND INDEX
Audio Commands*
The system accepts these commands on most screens. Audio volume levels
cannot be controlled using voice commands.
FM/AM Radio Commands
• Audio on**
• Audio off**
• radio FM
• radio AM
• Radio tune to # FM (#: frequency,
e.g., 95.5)
• Radio tune to # AM (#: frequency,
e.g., 1020)
• radio FM preset # (#: 1 to 12)
• radio AM preset # (#: 1 to 6)
SiriusXM® Radio Commands
• radio SXM
• SXM channel # (#: 0 to 255)
• SXM channel (channel name)
• radio SXM preset # (#: 1 to 12)
Disc (CD) Commands
• Disc
• Disc play
• Disc play track # (#: 1 to 30)
USB Commands***
• USB
• USB play
• USB play track # (#: 1 to 30)
Pandora® Commands (U.S. only)***
• Pandora
• Pandora play
iPod® Commands***
• iPod
• iPod play
• iPod play track # (#: 1-30)
Bluetooth® Audio Commands
• Bluetooth audio play
(may not work on all phones)
AUX Commands
• Aux audio play
• Music search
• List album (specify album)
• List artist (specify artist)
• List composer (specify composer)
• List genre (specify genre)
• List playlist (specify playlist)
• Play album (specify album)
• Play artist (specify artist)
• Play composer (specify composer)
• Play genre (specify genre)
• Play playlist (specify playlist)
• Play song (specify song)
• What/Who am I listening to?
• Who is this?
• What’s playing?
• Who’s playing?
• What album is this?
Song By Voice™ Commands***
Available for tracks stored on an iPod® or USB device.
*models with navigation**These commands toggle the function on and off, so the command may not match your intended action.
INDEX
ABS .............................................................24ACC .............................................................26Accessory Power Socket ...............................49Adaptive Cruise Control (ACC) .........24, 26, 108Address .............................................................88Advanced Airbags .............................................8Aha™ radio ......................................................63Airbags ...............................................................8Airbag System Components .......................12Airbag System Indicators ...........................10Ambient Meter................................................106Android Auto .....................................................65Anti-Lock Brake System (ABS) ..............24, 105Apple CarPlay ...................................................64Apps .............................................................61Audio Commands ...........................................156Audio operation ...............................................49Accessory Power Socket ...........................49Aha™ radio ..................................................63Android Auto .................................................65Apple CarPlay ...............................................64Auxiliary Input Jack .....................................49Bluetooth® Audio ...................................58, 71Compact Disc (CD) .................................55, 68FM/AM Radio ..........................................54, 66HondaLink® ...................................................62iPod® .......................................................56, 69one Display Audio operation .....................53Pandora® .................................................59, 72SiriusXM® radio ...........................................67Sound .............................................................52Steering Wheel Controls .............................51Touchscreen operation ..............................60USB Flash Drive ......................................57, 70USB Port ........................................................49Wi-Fi Connection ..........................................63Wireless Charger .........................................50Auto High-Beam System.....................24, 26, 36Automatic Rain-Sensing Wipers ...................38Automatic Dimming rearview Mirror ...........44Automatic Transmission ...............................102Auxiliary Input Jack .........................................49Battery ...........................................................140Bluetooth® Audio .......................................58, 71Bluetooth® Audio Commands ......................156Bluetooth® HandsFreeLink® (HFL) .................73Call History ..............................................76, 82Dialing a Number ...................................75, 81e-Mail .............................................................83HFL Controls ............................................73, 78HondaLink® Assist .......................................84Making a Call ..........................................75, 81Pairing a Phone ......................................74, 80
Phonebook ..............................................76, 82Siri eyes Free ................................................85SMS Text Messaging ............................77, 83Speed Dial ...............................................75, 81Talk Button Tips ............................................79Brake Assist System......................................105Brake Fluid ......................................................139Brake system ..............................................23, 24Braking ...........................................................105Brightness Control ...........................................35Call History ..................................................76, 82Carbon Monoxide Gas.......................................4Changing a Flat Tire .......................................124Changing Settings ............................................47Charging system...............................................23Child Safety .......................................................14Child Seat ..........................................................16Adding Security with a Tether ...................19LATCH-Compatible Child Seat ....................17Climate Control Commands ..........................155Climate Control System ...................................46Clock .............................................................48Clutch Fluid......................................................139Collision Mitigation Braking System™ (CMBS™) ...................................24, 113Compact Disc (CD) .....................................55, 68Compact Disc (CD) Commands ....................156Condition Indicators ........................................25Contact Us .......................................................153Continuously Variable Transmission (CvT) .................................................100Cruise Control ...........................................26, 107Customer Information....................................152Customized Features .......................................47Dashboard and Other Controls ........................2Destination ........................................................88Dialing a Number .......................................75, 81Door Mirrors .....................................................44Door open ..........................................................25Doors .......................................................31, 32DoT Tire Quality Grading ..............................146Driving .............................................................93Adaptive Cruise Control (ACC) .................108Braking .........................................................105Collision Mitigation Braking System™ (CMBS™) .........................................113Continuously Variable Transmission (CvT) .................................................100Cruise Control .............................................107eco Assist System ......................................106ENGINE START/STOP button ...................100Ignition ...........................................................99Lane Keeping Assist System (LKAS) .......111