152 || 153
CUSTOMER INFORMATIONCUSTOMER INFORMATION
CUSTOMER INFORMATION
*if equipped
Learn about information specific to you as a Honda customer and how to get help.
Frequently Asked Questions/Troubleshooting
Below are some frequently asked questions and troubleshooting items that you may
have about the vehicle.
Q: How do I set the vehicle clock?
A: For vehicles without navigation, see page 48. For vehicles with navigati\
on, the
time is automatically set using GPS signals.
Q: Why doesn’t the vehicle start when I press the ENGINE START/STOP button?*
A: The brake pedal (and/or clutch pedal*) must be pressed to start the engine.
Q: What is the AUTO setting on my headlight lever?
A: When in the AUTO position, the vehicle’s exterior lights will automatically turn
on or off depending on the ambient lighting.
Q: Why won’t the driver’s door unlock when I grab the door handle, even though
the keyless access remote is within range?*
A: If you pull the handle too quickly, the system may not have time to confirm the
door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are
wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is asking for
a code. Where do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle and the
audio system, and press and hold the power button until the system reactivates.
Q: Why can’t I operate Pandora® through the audio system?*
A: Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode
is selected and the phone cable is properly connected to the USB adapter
cable (if using). Some phones may prompt you to “Allow” a connection.
Q: Is my phone compatible with Bluetooth features?
A: visit handsfreelink.com (U.S.) or www.handsfreelink.ca (Canada) to
check phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®,
and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts. Can I turn
these off?*
A: From the Home screen, select SETTINGS. Select System, then select Voice
Prompt. Select off.
Contact Us
Honda dealer personnel are trained professionals. They should be able to answer
all your questions. If you encounter a problem that your dealership does not solve
to your satisfaction, please discuss it with the dealership’s service manager or
general manager. If you are dissatisfied with the decision made by the dealership’s
management, contact Honda Automobile Customer Service.
U.S. owners
American Honda Motor Co., Inc.
Honda Automobile Customer Service
1919 Torrance Blvd.
Mail Stop 500-2N-7A
Torrance, CA 90501-2746
Tel: (800) 999-1009
In Puerto Rico and
the U.S. Virgin Islands
Bella International
P.o. Box 190816
San Juan, Pr 00919-0816
Tel: (787) 620-7546
When you call or write, please give us the following information:
• Vehicle Identification Number
• Date of purchase
• odometer reading of your vehicle
• Your name, address, and telephone number
• A detailed description of the problem
• Name of the dealer who sold the vehicle to you
Canadian owners
Honda
*if equipped
Honda Roadside Assistance
24-hour emergency road service is available to you in the United States and
Canada throughout your 3-year/36,000-mile warranty term. Services include
jump starting, flat tire and lockout assistance, towing, and more (li\
mitations apply).
Call (866) 864-5211 (U.S.) or (800) 465-7587 (Canada).
156 || 157
INDEXVOICE COMMAND INDEX
Audio Commands*
The system accepts these commands on most screens. Audio volume levels
cannot be controlled using voice commands.
FM/AM Radio Commands
• Audio on**
• Audio off**
• radio FM
• radio AM
• Radio tune to # FM (#: frequency,
e.g., 95.5)
• Radio tune to # AM (#: frequency,
e.g., 1020)
• radio FM preset # (#: 1 to 12)
• radio AM preset # (#: 1 to 6)
SiriusXM® Radio Commands
• radio SXM
• SXM channel # (#: 0 to 255)
• SXM channel (channel name)
• radio SXM preset # (#: 1 to 12)
Disc (CD) Commands
• Disc
• Disc play
• Disc play track # (#: 1 to 30)
USB Commands***
• USB
• USB play
• USB play track # (#: 1 to 30)
Pandora® Commands (U.S. only)***
• Pandora
• Pandora play
iPod® Commands***
• iPod
• iPod play
• iPod play track # (#: 1-30)
Bluetooth® Audio Commands
• Bluetooth audio play
(may not work on all phones)
AUX Commands
• Aux audio play
• Music search
• List album (specify album)
• List artist (specify artist)
• List composer (specify composer)
• List genre (specify genre)
• List playlist (specify playlist)
• Play album (specify album)
• Play artist (specify artist)
• Play composer (specify composer)
• Play genre (specify genre)
• Play playlist (specify playlist)
• Play song (specify song)
• What/Who am I listening to?
• Who is this?
• What’s playing?
• Who’s playing?
• What album is this?
Song By Voice™ Commands***
Available for tracks stored on an iPod® or USB device.
*models with navigation**These commands toggle the function on and off, so the command may not match your intended action.
INDEX
ABS .............................................................24ACC .............................................................26Accessory Power Socket ...............................49Adaptive Cruise Control (ACC) .........24, 26, 108Address .............................................................88Advanced Airbags .............................................8Aha™ radio ......................................................63Airbags ...............................................................8Airbag System Components .......................12Airbag System Indicators ...........................10Ambient Meter................................................106Android Auto .....................................................65Anti-Lock Brake System (ABS) ..............24, 105Apple CarPlay ...................................................64Apps .............................................................61Audio Commands ...........................................156Audio operation ...............................................49Accessory Power Socket ...........................49Aha™ radio ..................................................63Android Auto .................................................65Apple CarPlay ...............................................64Auxiliary Input Jack .....................................49Bluetooth® Audio ...................................58, 71Compact Disc (CD) .................................55, 68FM/AM Radio ..........................................54, 66HondaLink® ...................................................62iPod® .......................................................56, 69one Display Audio operation .....................53Pandora® .................................................59, 72SiriusXM® radio ...........................................67Sound .............................................................52Steering Wheel Controls .............................51Touchscreen operation ..............................60USB Flash Drive ......................................57, 70USB Port ........................................................49Wi-Fi Connection ..........................................63Wireless Charger .........................................50Auto High-Beam System.....................24, 26, 36Automatic Rain-Sensing Wipers ...................38Automatic Dimming rearview Mirror ...........44Automatic Transmission ...............................102Auxiliary Input Jack .........................................49Battery ...........................................................140Bluetooth® Audio .......................................58, 71Bluetooth® Audio Commands ......................156Bluetooth® HandsFreeLink® (HFL) .................73Call History ..............................................76, 82Dialing a Number ...................................75, 81e-Mail .............................................................83HFL Controls ............................................73, 78HondaLink® Assist .......................................84Making a Call ..........................................75, 81Pairing a Phone ......................................74, 80
Phonebook ..............................................76, 82Siri eyes Free ................................................85SMS Text Messaging ............................77, 83Speed Dial ...............................................75, 81Talk Button Tips ............................................79Brake Assist System......................................105Brake Fluid ......................................................139Brake system ..............................................23, 24Braking ...........................................................105Brightness Control ...........................................35Call History ..................................................76, 82Carbon Monoxide Gas.......................................4Changing a Flat Tire .......................................124Changing Settings ............................................47Charging system...............................................23Child Safety .......................................................14Child Seat ..........................................................16Adding Security with a Tether ...................19LATCH-Compatible Child Seat ....................17Climate Control Commands ..........................155Climate Control System ...................................46Clock .............................................................48Clutch Fluid......................................................139Collision Mitigation Braking System™ (CMBS™) ...................................24, 113Compact Disc (CD) .....................................55, 68Compact Disc (CD) Commands ....................156Condition Indicators ........................................25Contact Us .......................................................153Continuously Variable Transmission (CvT) .................................................100Cruise Control ...........................................26, 107Customer Information....................................152Customized Features .......................................47Dashboard and Other Controls ........................2Destination ........................................................88Dialing a Number .......................................75, 81Door Mirrors .....................................................44Door open ..........................................................25Doors .......................................................31, 32DoT Tire Quality Grading ..............................146Driving .............................................................93Adaptive Cruise Control (ACC) .................108Braking .........................................................105Collision Mitigation Braking System™ (CMBS™) .........................................113Continuously Variable Transmission (CvT) .................................................100Cruise Control .............................................107eco Assist System ......................................106ENGINE START/STOP button ...................100Ignition ...........................................................99Lane Keeping Assist System (LKAS) .......111
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INDEXINDEX
LaneWatch™ ..............................................112Manual Transmission ................................104Maximum Load Limit ....................................95Multi-view rear Camera ..........................115Paddle Shifters ...................................101, 103Parking Sensor System .............................114Power Mode ...............................................100refueling ......................................................116remote engine Start ....................................98road Departure Mitigation (rDM) ..........110Shifting .........................................................100Towing a Trailer ............................................97Vehicle Stability Assist (VSA®) ................106Wiper Blades ..............................................141Driving Position Memory System ..................43eco Assist System..........................................106eCoN Button ...................................................106eCoN mode .......................................................26electric Power Steering (ePS) .......................24Electronic Stability Control (ESC) ................106e-Mail .............................................................83emergency engine Stop ................................121emergency Towing ........................................121engine and Fuel ......................................149, 151engine Coolant................................................138engine oil.........................................................135ENGINE START/STOP button .......................100exterior lights ..............................................26, 35Fastening a Seat Belt ........................................7Flat Tire ...........................................................124Floor Mats .........................................................40Fluids ...................................................150, 151FM/AM Radio ..............................................54, 66FM/AM Radio Commands .............................156Fog lights ...........................................................26Foot Brake .......................................................105Frequently Asked Questions ........................152Front Airbags (SRS) ...........................................8Fuel Information .............................................116Fuse Locations................................................127Garage opener .................................................45Hazards .............................................................26Headlight-Wiper Integration ..........................37Head restraints ................................................41High beams .......................................................26Home Address ..................................................88HomeLink® Garage opener ............................45HondaLink® .......................................................62HondaLink® Assist ...........................................84Honda roadside Assistance ........................153Hood ...........................................................133Ignition .............................................................99Immobilizer ........................................................26Information Display..........................................27Instrument Panel ..............................................23
Interior Lights....................................................35Intermittent Wipers..........................................37iPod® .......................................................56, 69iPod® Commands ...........................................156Jump Starting .................................................118Key .............................................................30Lane Keeping Assist System (LKAS)...................................25, 26, 111LaneWatch™ ..................................................112Lap/Shoulder Seat Belts ...................................5LATCH-Compatible Child Seat ........................17Light Bulbs...............................................149, 151Light control ......................................................24Lights .......................................................26, 35Lock Tab .............................................................32Low fuel .............................................................25Low oil pressure ...............................................23Low tire pressure .............................................25Maintenance...................................................130Battery .........................................................140Brake Fluid ..................................................139Clutch Fluid ..................................................139engine Coolant ............................................138engine oil .....................................................135Maintenance Minder™ .............................131Service Codes .............................................132Under the Hood ..........................................133Window Washer Fluid ...............................140Wiper Blades ..............................................141Making a Call ..............................................75, 81Malfunction indicator lamp ............................24Malfunction Indicators....................................23Manual Seats....................................................40Manual Transmission ....................................104Map Legend ......................................................91Master Door Lock Switch ...............................32Maximum Load Limit........................................95Mirrors .............................................................44Moonroof ...........................................................34Multi-Information Display (MID)....................28Multi-view rear Camera ..............................115Music search ..................................................156Navigation .........................................................86Display and Controls ....................................87entering a Destination .................................88Home Address ..............................................88Map Legend ..................................................91Place Category .............................................89recent Places ...............................................89routing ...........................................................91Saved Places ................................................90Steering Wheel Controls .............................86Street Address ..............................................88System Guidance v olume ...........................86Talk Button Tips ............................................86
Traffic .............................................................92Turn-by-turn directions ...............................91Navigation Commands ..................................155one Display Audio operation .........................53one-Touch Turn Signal ....................................38On/Off Indicators ..............................................26opening the Hood ..........................................134overheating.....................................................120Paddle Shifters .......................................101, 103Pairing a Phone ..........................................74, 80Pandora® .....................................................59, 72Pandora® Commands ....................................156Parking brake............................................25, 105Parking sensor system ............................24, 114Passenger Airbag Off Indicator .....................11Phone .......................................................74, 80Phonebook ..................................................76, 82Phone Commands ..........................................155Place Category .................................................89Power Door Mirrors.........................................44Power Driver’s Seat .........................................39Power Mode ...................................................100Power Moonroof operation ...........................34Power Window Operation ..............................33radio .............................................................66Rain-Sensing Wipers.......................................38readiness Codes............................................148rear Camera ...................................................115rear Seats .........................................................42rearview Mirror ...............................................44recent Places...................................................89refueling..........................................................116remote Battery Strength ..............................117remote engine Start ........................................98remote Transmitter .........................................30reporting Safety Defects................................22road Departure Mitigation (rDM) ........25, 110roadside Assistance .....................................153routing .............................................................91Safety Information .............................................3Airbags .............................................................8Child Safety ...................................................14reporting Safety Defects ............................22Safety Label Locations ................................21Safety Messages ...........................................3Seat Belts ........................................................5Saved Places ....................................................90Seat Belts ............................................................5Fastening a Seat Belt ....................................7Seat Belt Inspection ......................................6Seat Belt reminder ......................................25Seat Heaters .....................................................46Seats .............................................................39Select/reset knob .............................................27Sequential Shift Mode...................................103
Service Codes.................................................132Settings .......................................................29, 47Setting the Clock ..............................................48Shifting ...........................................................100Shift Lever Does Not Move ..........................117Side Airbags........................................................9Side Curtain Airbags..........................................9Siri eyes Free ....................................................85SiriusXM® radio ...............................................67SiriusXM® radio Commands ........................156Smart entry system ....................................23, 31SMS Text Messaging ................................77, 83Song By v oice™ Commands ........................156Sound .............................................................52Specifications .................................................149Speed Dial ...................................................75, 81SrS (Supplemental restraint System) Indicator.............................................10Starter system ..................................................24Steering Wheel.................................................43Steering Wheel and Nearby Controls ............1Steering Wheel Controls...........................51, 86Street Address..................................................88Supplemental restraint System (SrS) .........23System Guidance v olume ...............................86System message ..............................................25Talk Button Tips ..........................................79, 86Text Messaging ..........................................77, 83Tire Information ..............................................142DoT Tire Quality Grading ..........................146Inflation Guidelines ....................................142Tire and Loading Information Label ........143Tire and Wheel Replacement ...................143Tire Chains ...................................................144Tire Identification Number (TIN) ..............145Tire Labeling ................................................145Tire Service Life ..........................................144Tire Terminology .........................................145Wear Indicators .........................................142Winter Tires .................................................144Tire Pressure Monitoring System (TPMS) .......................................24, 122Tires ...................................................149, 151Touchscreen operation ..................................60Towing ...........................................................121Towing a Trailer ................................................97Traffic .............................................................92Trip Computer ...................................................29Troubleshooting ..............................................152Trunk .............................................................31Trunk opener ....................................................32Turn-by-turn directions ...................................91Turn Signal ..................................................26, 38Under the Hood ..............................................133USB Commands..............................................156