2016 GMC YUKON XL infotainment
[x] Cancel search: infotainmentPage 381 of 416
GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
380 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 380
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 382
Customer Assistance for Text Telephone (TTY) Users . . . . . 382
Online Owner Center . . . . . . . . . 383
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 383
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 384
Scheduling Service Appointments . . . . . . . . . . . . . . . 386
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 386
Collision Damage Repair . . . . . 387
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 389
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 390
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 390 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 391
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 391
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 391
Event Data Recorders . . . . . . . . 392
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 392
Infotainment System . . . . . . . . . . 393
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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9159297) - 2016 - CRC - 10/12/15
Customer Information 393
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
SeeOnStar Additional
Information 0398.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Page 410 of 416
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9159297) - 2016 - CRC - 10/12/15
Index 409
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . . 78
I
Ignition Positions . . . . . . . . . . 210, 212
Ignition Transmission LockCheck . . . . . . . . . . . . . . . . . . . . . . . . . 298
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 51
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 146
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . 100
Infotainment . . . . . . . . . . . . . . . . . . . . 183
Infotainment System . . . . . . . . . . . . 393
Instrument Cluster . . . . . . . . . . . . . . 134
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .119
Interior Rearview Mirrors . . . . . . . . . 56
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 345
K
Key and Lock Messages . . . . . . . . 156
Keyless EntryRemote (RKE) System . . . . . 32, 34
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 28, 31
L
Labeling, Tire Sidewall . . . . . . . . . . 316
Lamps
Daytime Running (DRL) . . . . . . 176
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 180
Exterior Controls . . . . . . . . . . . . . . 174
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 176
License Plate . . . . . . . . . . . . . . . . . 303
Malfunction Indicator . . . . . . . . . 142
Messages . . . . . . . . . . . . . . . . . . . . 156
On Reminder . . . . . . . . . . . . . . . . . 148
Reading . . . . . . . . . . . . . . . . . . . . . . 180
Lane Change Alert (LCA) . . . . . . . 252
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 253
Lane Keep Assist (LKA) . . . . . . . . 254
Lane Keep Assist Light . . . . . . . . . 145
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . 84
Lap-Shoulder Belt . . . . . . . . . . . . . . . 79
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . .113 LATCH, Lower Anchors and
Tethers for Children . . . . . . . . . . . 105
LED Lighting . . . . . . . . . . . . . . . . . . . . 301
Level Control Automatic . . . . . . . . . . . . . . . . . . . . . 235
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 181
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Illumination Control . . . . . . . . . . . 179
LED . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Airbag Readiness . . . . . . . . . . . . . 140
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 145
Brake System Warning . . . . . . . 144
Charging System . . . . . . . . . . . . . 142
Cruise Control . . . . . . . . . . . . . . . . 148
Flash-to-Pass . . . . . . . . . . . . . . . . . 176
Front Fog Lamp . . . . . . . . . . . . . . 148
High-Beam On . . . . . . . . . . . . . . . . 148
High/Low Beam Changer . . . . . 176
Low Fuel Warning . . . . . . . . . . . . 147
Safety Belt Reminders . . . . . . . . 140
Security . . . . . . . . . . . . . . . . . . . . . . 147
StabiliTrak
®OFF . . . . . . . . . . . . . 146
Tire Pressure . . . . . . . . . . . . . . . . . 147
Tow/Haul Mode . . . . . . . . . . . . . . . 145
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Index 413
Service (cont'd)Engine Soon Light . . . . . . . . . . . . 142
Maintenance Records . . . . . . . . 376
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 363
Parts Identification Label . . . . . 377
Publications Ordering Information . . . . . . . . . . . . . . . . . . 389
Scheduling Appointments . . . . . 386
Services Special Application . . . . . . . . . . . 370
Servicing the Airbag . . . . . . . . . . . . . 96
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 298
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 217
Out of Park . . . . . . . . . . . . . . . . . . . 218
Side Blind Zone Alert (SBZA) . . . 251
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 178
Special Application Services . . . . 370
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 378
Speedometer . . . . . . . . . . . . . . . . . . . 136
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . 146
Start Assist, Hills . . . . . . . . . . . . . . . 232 Start Vehicle, Remote . . . . . . . . . . . 40
Starter Switch Check . . . . . . . . . . . 297
Starting the Engine . . . . . . . . . . . . . 213
Starting the Vehicle
Messages . . . . . . . . . . . . . . . . . . . . . 160
Steering . . . . . . . . . . . . . . . . . . . . . . . . 195 Heated Wheel . . . . . . . . . . . . . . . . 125
Wheel Adjustment . . . . . . . . . . . . 124
Wheel Controls . . . . . . . . . . . . . . . 125
Steering System Messages . . . . . 160
Steps Power Assist . . . . . . . . . . . . . . . . . . . 48
Stoplamps and Back-up Lamps Bulb Replacement . . . . . . . . . . . . 302
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . 120
Cargo Cover . . . . . . . . . . . . . . . . . . 121
Center Console . . . . . . . . . . . . . . . 120
Glove Box . . . . . . . . . . . . . . . . . . . . .119
Instrument Panel . . . . . . . . . . . . . .119
Roof Rack System . . . . . . . . . . . . 122
Sunglasses . . . . . . . . . . . . . . . . . . . 120
Storage Compartments . . . . . . . . . 119
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 204
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 59
Sunglass Storage . . . . . . . . . . . . . . . 120 Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 248
Infotainment . . . . . . . . . . . . . 183, 393
Noise Control . . . . . . . . . . . . . . . . . 296
Roof Rack . . . . . . . . . . . . . . . . . . . . 122
Systems Driver Assistance . . . . . . . . . . . . . 244
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 136
TaillampsBulb Replacement . . . . . . . . . . . . 302
Text Telephone (TTY) Users . . . . 382
Theft-Deterrent Systems . . . . . 51, 52 Immobilizer . . . . . . . . . . . . . . . . . . . . . 51
Third-Row Seats . . . . . . . . . . . . . . . . . 73
Throttle, Adjustable . . . . . . . . . . . . . 209
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314 All-Season . . . . . . . . . . . . . . . . . . . . 315
All-Terrain . . . . . . . . . . . . . . . . . . . . 316
Buying New Tires . . . . . . . . . . . . . 329
Chains . . . . . . . . . . . . . . . . . . . . . . . . 333
Changing . . . . . . . . . . . . . . . . . . . . . 335
Designations . . . . . . . . . . . . . . . . . 317
Different Size . . . . . . . . . . . . . . . . . 330