2016 GMC YUKON radio

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
360 Vehicle Care
3. Start on the outside edge of thesoil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces, and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change (Continued)

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
380 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 380
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 382
Customer Assistance for Text Telephone (TTY) Users . . . . . 382
Online Owner Center . . . . . . . . . 383
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 383
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 384
Scheduling Service Appointments . . . . . . . . . . . . . . . 386
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 386
Collision Damage Repair . . . . . 387
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 389
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 390
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 390 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 391
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 391
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 391
Event Data Recorders . . . . . . . . 392
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 392
Infotainment System . . . . . . . . . . 393
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
Customer Information 383
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with GMC by
dialing: 1-888-889-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.gmc.com
The GMC online owner experience
is a one-stop resource that allows
interaction with GMC and keeps
important vehicle-specific
information in one place.
Membership Benefits
E(Vehicle Information) :
Download owner manuals and view
vehicle-specific how-to videos.
G(Maintenance Information) :
View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I(Service History) : View and
print dealer-recorded service
records and self-recorded service
records.
D(Preferred Dealer
Information) : Select a preferred
dealer and view dealer location,
maps, phone numbers, and hours.
r(Warranty Tracking
Information) : Track your vehicle’s
warranty information.
J(Recall Information) : View
active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number
(VIN) 0377.
H(Other Account Information) :
View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information (if equipped).
F(Live Chat Support) : Chat live
with online help representatives.
Visit my.gmc.com to register your
vehicle.
GMC Owner Centre (Canada)
gmcowner.ca
Take a trip to the GMC Owner
Centre:
. Chat live with online help
representatives. .
Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Features and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the GMC-recommended
maintenance services for your
vehicle.
GM Mobility
Reimbursement Program

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
390 Customer Information
Current and Past Models
Technical Service Bulletins and
Manuals are available for current
and past model GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
Customer Information 391
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
OnStar 399
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0390.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
OnStar 401
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0273. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the

GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
Index 407
Driving (cont'd)Hill and Mountain Roads . . . . . . 202
If the Vehicle is Stuck . . . . . . . . . 204
Loss of Control . . . . . . . . . . . . . . . 196
Off-Road . . . . . . . . . . . . . . . . . . . . . 196
Off-Road Recovery . . . . . . . . . . . 195
Vehicle Load Limits . . . . . . . . . . . 205
Wet Roads . . . . . . . . . . . . . . . . . . . 201
Winter . . . . . . . . . . . . . . . . . . . . . . . . 202
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 184
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 257
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 273
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 305
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 304
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . 308, 311
Overload . . . . . . . . . . . . . . . . . . . . . 304
Rear Compartment Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 313
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 395
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 285 Engine (cont'd)
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 142
Compartment Overview . . . . . . . 278
Coolant . . . . . . . . . . . . . . . . . . . . . . . 287
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 138
Cooling System . . . . . . . . . . . . . . . 286
Cooling System Messages . . . 154
Drive Belt Routing . . . . . . . . . . . . 379
Exhaust . . . . . . . . . . . . . . . . . . . . . . 219
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Heater . . . . . . . . . . . . . . . . . . . . . . . . 215
Oil Life System . . . . . . . . . . . . . . . 281
Oil Messages . . . . . . . . . . . . . . . . . 155
Oil Pressure Gauge . . . . . . . . . . 137
Overheating . . . . . . . . . . . . . . . . . . 289
Power Messages . . . . . . . . . . . . . 155
Running While Parked . . . . . . . . 220
Starting . . . . . . . . . . . . . . . . . . . . . . . 213
Entry Lighting . . . . . . . . . . . . . . . . . . . 181
Equipment, Towing . . . . . . . . . . . . . 266
Event Data Recorders . . . . . . . . . . 392
Exit Lighting . . . . . . . . . . . . . . . . . . . . 181
Extender, Safety Belt . . . . . . . . . . . . 85
Exterior Lamp Controls . . . . . . . . . 174
Exterior Lamps Off Reminder . . . 176
F
Fan Engine . . . . . . . . . . . . . . . . . . . . . . . . 291
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter, Engine Air Cleaner . . . . . . . . . . . 285
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 176
Flashers, Hazard Warning . . . . . . 178
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 334 Changing . . . . . . . . . . . . . . . . . . . . . 335
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 361
Fluid
Automatic Transmission . . . . . . 282
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 293
Four-Wheel DriveTransfer Case . . . . . . . . . . . . . . . 225
Washer . . . . . . . . . . . . . . . . . . . . . . . 291
Fog Lamps Bulb Replacement . . . . . . . . . . . . 179
Folding Mirrors . . . . . . . . . . . . . . . . . . 54
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 248
Four-Wheel Drive . . . . . . . . . . 225, 294
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 390