GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
OnStar 395
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
396 OnStar
2. Request directions to bedownloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands
During a Planned Route
Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to
cancel directions?”
3. Say “Yes.”System responds:
“OK, request completed, thank
you, goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone. 2. Say
“Repeat.” System
responds with the last direction
given, then responds with
“OnStar ready,” then a tone.
Get My Destination
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.”
System responds with the
address and distance to the
destination, then responds with
“OnStar ready,” then a tone.
Destination Download
Subscribers can have directions
sent to the vehicle’ s navigation
screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to
the navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following OnStar services help
with staying connected.
For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords
for the Wi-Fi hotspot and
RemoteLink mobile application.
Make these passwords different
from each other and use a
combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Indentifier).
This is your network’s name that
is visible to other wireless
devices. Choose a unique name
and avoid family names or
vehicle descriptions.
OnStar Wi-Fi
®Hotspot (If
Equipped)
The vehicle may have a built-in
Wi-Fi hotspot that provides access
to the Internet and web content at
GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
OnStar 399
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency
Statement 0390.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
400 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
OnStar 401
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0273. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
GMC Yukon/Yukon XL Owner Manual (GMNA-Localizing-U.S/Canada-
9159297) - 2016 - CRC - 10/12/15
410 Index
Lights (cont'd)Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 146
Traction Off . . . . . . . . . . . . . . . . . . . 146
Locking Rear Axle . . . . . . . . . . . . . . 235
Locks Automatic Door . . . . . . . . . . . . . . . . . 43
Delayed Locking . . . . . . . . . . . . . . . . 43
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Lockout Protection . . . . . . . . . . . . . . 43
Power Door . . . . . . . . . . . . . . . . . . . . . 42
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Loss of Control . . . . . . . . . . . . . . . . . 196
Low Fuel Warning Light . . . . . . . . . 147
Low-Profile Tires . . . . . . . . . . . . . . . . 316
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . 105
Lumbar Adjustment . . . . . . . . . . . . . . 64 Front Seats . . . . . . . . . . . . . . . . . . . . . 64
M
Magnetic Ride Control . . . . . . . . . . 234
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 376
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 370
Maintenance Schedule . . . . . . . . . 364 Maintenance Schedule (cont'd)
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . 373
Transfer Case . . . . . . . . . . . . . . . . 225
Malfunction Indicator Lamp . . . . . 142
Manual Mode . . . . . . . . . . . . . . . . . . . 222
Memory Features . . . . . . . . . . . . . . . . 12
Memory Seats . . . . . . . . . . . . . . . . . . . 65
Messages Airbag System . . . . . . . . . . . . . . . . 160
Battery Voltage andCharging . . . . . . . . . . . . . . . . . . . . 152
Brake System . . . . . . . . . . . . . . . . 153
Compass . . . . . . . . . . . . . . . . . . . . . 153
Door Ajar . . . . . . . . . . . . . . . . . . . . . 154
Engine Cooling System . . . . . . . 154
Engine Oil . . . . . . . . . . . . . . . . . . . . 155
Engine Power . . . . . . . . . . . . . . . . 155
Fuel System . . . . . . . . . . . . . . . . . . 156
Key and Lock . . . . . . . . . . . . . . . . . 156
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 156
Object Detection System . . . . . 157
Ride Control System . . . . . . . . . . 158
Security . . . . . . . . . . . . . . . . . . . . . . 160
Starting the Vehicle . . . . . . . . . . . 160
Steering System . . . . . . . . . . . . . . 160
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Transmission . . . . . . . . . . . . . . . . . 161 Messages (cont'd)
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 152
Vehicle Reminder . . . . . . . . . . . . . 163
Washer Fluid . . . . . . . . . . . . . . . . . 163
Mirror Child-View . . . . . . . . . . . . . . . . . . . . . . 56
Mirrors Automatic Dimming . . . . . . . . . . . . . 54
Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 56
Blind Spot . . . . . . . . . . . . . . . . . . . . . . 54
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 53
Folding . . . . . . . . . . . . . . . . . . . . . . . . . 54
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 54
Manual Rearview . . . . . . . . . . . . . . . 56
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Tilt in Reverse . . . . . . . . . . . . . . . . . . 55
Mirrors, Interior Rearview . . . . . . . . 56
Monitor System, Tire
Pressure . . . . . . . . . . . . . . . . . . . . . . 323
N
NavigationOnStar®. . . . . . . . . . . . . . . . . . . . . . 395
New Vehicle Break-In . . . . . . . . . . . 209
Noise Control System . . . . . . . . . . 296
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9159297) - 2016 - CRC - 10/12/15
Index 411
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . . 157
Odometer . . . . . . . . . . . . . . . . . . . . . . . 136 Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 196 Driving . . . . . . . . . . . . . . . . . . . . . . . . 196
Recovery . . . . . . . . . . . . . . . . . . . . . 195
Oil Engine . . . . . . . . . . . . . . . . . . . . . . . . 279
Engine Oil Life System . . . . . . . 281
Engine Oil Pressure Gauge . . . 137
Messages . . . . . . . . . . . . . . . . . . . . 155
Older Children, Restraints . . . . . . . 98
Online Owner Center . . . . . . . . . . . 383
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 392
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 398
OnStar
®Connections . . . . . . . . . . . 396
OnStar®Diagnostics . . . . . . . . . . . . 398
OnStar®Emergency . . . . . . . . . . . . 395
OnStar®Navigation . . . . . . . . . . . . . 395
OnStar®Overview . . . . . . . . . . . . . . 394
OnStar®Security . . . . . . . . . . . . . . . 395
Ordering Service Publications . . . . . . . . . . 389
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . 129 Overheating, Engine . . . . . . . . . . . . 289
P
Park
Shifting Into . . . . . . . . . . . . . . . . . . . 217
Shifting Out of . . . . . . . . . . . . . . . . 218
Parking
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 231
Brake and P (Park)Mechanism Check . . . . . . . . . . 298
Over Things That Burn . . . . . . . 218
Parking or Backing
Assistance Systems . . . . . . . . . . 245
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 141
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Passenger Sensing System . . . . . 92
Perchlorate Materials Requirements, California . . . . . . 275
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 164
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 42
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Outlets . . . . . . . . . . . . . . . . . . . . . . . 129
Protection, Battery . . . . . . . . . . . . 182
Retained Accessory (RAP) . . . 216
Seat Adjustment . . . . . . . . . . . . . . . . 63 Power (cont'd)
Windows . . . . . . . . . . . . . . . . . . . . . . . 57
Power Assist Steps . . . . . . . . . . . . . . 48
Pregnancy, Using Safety Belts . . . 83
Privacy Vehicle Data Recording . . . . . . . 391
Program Courtesy Transportation . . . . . . 386
Proposition
65 Warning,
California . . . . . . . . . . . .275, 294, 345
R
Radio Frequency Statement . . . . 390
Reading Lamps . . . . . . . . . . . . . . . . . 180
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 296Locking . . . . . . . . . . . . . . . . . . . . . . . 235
Rear Climate Control System . . . 188
Rear Seats Heated . . . . . . . . . . . . . . . . . . . . . . . . . 68
Rear Storage . . . . . . . . . . . . . . . . . . . 120
Rear Window Washer/Wiper . . . . 127
Rearview Mirrors . . . . . . . . . . . . . . . . 56 Automatic Dimming . . . . . . . . . . . . . 56
Reclining Seatbacks . . . . . . . . . . . . . 64
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 373
Records
Maintenance . . . . . . . . . . . . . . . . . . 376