
GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
142 Instruments and Controls
Metric
English
Audio/Phone View : This displays
the speed view along with audio/
phone information. The current radio
station, media type, and incoming
calls will be displayed.
All HUD views may briefly display
audio information when the driver
uses the steering wheel controls to
adjust the audio settings appearing
in the instrument cluster.
Incoming phone calls appearing in
the instrument cluster may also
display in any HUD view.
Metric
English
Navigation View : This displays the
speed view along with Turn-by-Turn
Navigation information. The
compass heading is displayed when
navigation routing is not active.
Navigation Turn-by-Turn Alerts
shown in the instrument cluster may
also be displayed in any HUD view.
Metric
English
Performance View : This displays
the speedometer reading, rpm
reading, transmission positions, and
gear shift indicator.
Care of the HUD
Clean the inside of the windshield to
remove any dirt or film that could
reduce the sharpness or clarity of
the HUD image.
Clean the HUD lens with a soft cloth
sprayed with glass cleaner. Wipe
the lens gently, then dry it.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
160 Instruments and Controls
Remote Start Auto Heat Seats
If equipped and turned on, this
feature will turn the heated seats on
when using remote start on
cold days.
Select Off or On.
Passive Door Unlock
This allows the selection of what
doors will unlock when using the
button on the driver door to unlock
the vehicle.
Select All Doors or Driver Door.
Passive Door Lock
This allows passive locking to be
turned on or off and selects
feedback. SeeRemote Keyless
Entry (RKE) System Operation 027.
Select Off, On with Horn
Chirp, or On.
Remote Left in Vehicle Alert
This feature sounds an alert when
the RKE transmitter is left in the
vehicle.
Select Off or On.Bluetooth
Select and the following may
display:
. Pair New Device
. Device Management
. Ringtones
. Voice Mail Numbers
Pair New Device
Select to pair a new device. See
“Pairing” in“Infotainment Controls”
under “Bluetooth” in the infotainment
manual.
Device Management
Select to connect to a different
phone source, disconnect a phone,
or delete a phone.
Ringtones
Press to change the ring tone for
the specific phone. The phone does
not need to be connected to change
the ring tone. Voice Mail Numbers
This feature displays the voice mail
number for all connected phones.
To change the voice mail number,
select EDIT or press the EDIT
button. Type a new number, then
select SAVE or press the SAVE
button.
Voice
Select and the following may
display:
.
Prompt Length
. Audio Feedback Speed
Prompt Length
This feature adjusts the voice
prompt length.
Select Short or Long.
Audio Feedback Speed
This feature adjusts the audio
feedback speed.
Select Slow, Medium, or Fast.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
Infotainment System 173
Infotainment
System
Introduction
Infotainment . . . . . . . . . . . . . . . . . . 173
Introduction
Infotainment
See the infotainment manual for
information on the radio, audio
players, phone, navigation system,
and voice or speech recognition.
It also includes information on
settings.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
182 Driving and Operating
Trailer Towing
General TowingInformation . . . . . . . . . . . . . . . . . . 246
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . 246
Trailer Towing . . . . . . . . . . . . . . . . 248
Towing Equipment . . . . . . . . . . . . 251
Trailer Sway Control (TSC) . . . 258
Conversions and Add-Ons
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . 259
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
. Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions. .
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
Driving and Operating 183
Refer to the infotainment manual for
more information on using that
system, including pairing and using
a cell phone
Defensive Driving
Defensive driving means“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety Belts
0 65.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.
Control of a Vehicle
Braking, steering, and accelerating
are important factors in helping to
control a vehicle while driving.
Braking
Braking action involves perception
time and reaction time. Deciding to
push the brake pedal is perception
time. Actually doing it is
reaction time. Average driver reaction time is
about three-quarters of a second. In
that time, a vehicle moving at
100 km/h (60 mph) travels 20 m
(66 ft), which could be a lot of
distance in an emergency.
Helpful braking tips to keep in mind
include:
.
Keep enough distance between
you and the vehicle in front
of you.
. Avoid needless heavy braking.
. Keep pace with traffic.
If the engine ever stops while the
vehicle is being driven, brake
normally but do not pump the
brakes. Doing so could make the
pedal harder to push down. If the
engine stops, there will be some
power brake assist but it will be
used when the brake is applied.
Once the power assist is used up, it
can take longer to stop and the
brake pedal will be harder to push.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
244 Driving and Operating
Filling the Tank
{Warning
Fuel vapors and fuel fires burn
violently and can cause injury or
death.. To help avoid injuries to you
and others, read and follow
all the instructions on the
fuel pump island.
. Turn off the engine when
refueling.
. Keep sparks, flames, and
smoking materials away
from fuel.
. Do not leave the fuel pump
unattended.
. Do not use a cell phone
while refueling.
. Do not reenter the vehicle
while pumping fuel.
. Keep children away from
the fuel pump and never let
children pump fuel.
(Continued)
Warning (Continued)
.Fuel can spray out if the
refueling nozzle is inserted
too quickly. This spray can
happen if the tank is nearly
full, and is more likely in hot
weather. Insert the refueling
nozzle slowly and wait for
any hiss noise to stop prior
to beginning to flow fuel
To open the fuel door, push and
release the rearward center edge of
the door. The vehicle has a capless refueling
system and does not have a fuel
cap. The filling nozzle must be fully
inserted and latched prior to starting
fuel flow.
{Warning
Overfilling the fuel tank by more
than three clicks of a standard fill
nozzle may cause:
. Vehicle performance issues,
including engine stalling and
damage to the fuel system.
. Fuel spills.
. Potential fuel fires.
Be careful not to spill fuel. Do not
top off or overfill the tank and wait a
few seconds after you have finished
pumping before removing the
nozzle. Clean fuel from painted
surfaces as soon as possible. See
Exterior Care 0334.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
Driving and Operating 245
{Warning
If a fire starts while you are
refueling, do not remove the
nozzle. Shut off the flow of fuel by
shutting off the pump or by
notifying the station attendant.
Leave the area immediately.
Filling the Tank With a Portable
Gas Can
If the vehicle runs out of fuel and
must be filled from a portable
gas can:
1. Locate the capless funnel adapter from inside the vehicle. 2. Insert and latch the funnel into
the capless fuel system.
{Warning
Attempting to refuel without using
the funnel adapter may cause fuel
spillage and damage the capless
fuel system. This could cause a
fire and you or others could be
badly burned and the vehicle
could be damaged.
3. Remove and clean the funnel adapter and return to the
storage location.
Filling a Portable Fuel
Container
{Warning
Filling a portable fuel container
while it is in the vehicle can cause
fuel vapors that can ignite either
by static electricity or other
(Continued)
Warning (Continued)
means. You or others could be
badly burned and the vehicle
could be damaged. Always:
. Use approved fuel
containers.
. Remove the container from
the vehicle, trunk, or pickup
bed before filling.
. Place the container on the
ground.
. Place the nozzle inside the
fill opening of the container
before dispensing fuel, and
keep it in contact with the fill
opening until filling is
complete.
. Fill the container no more
than 95% full to allow for
expansion.
. Do not smoke, light
matches, or use lighters
while pumping fuel.
. Avoid using cell phones or
other electronic devices.

GMC Yukon Denali/Yukon XL Denali Owner Manual (GMNA-Localizing-U.S./
Canada/Mexico-9159308) - 2016 - crc - 6/2/15
360 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 360
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 362
Customer Assistance for Text Telephone (TTY) Users . . . . . 363
Online Owner Center . . . . . . . . . 363
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 364
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 364
Scheduling Service Appointments . . . . . . . . . . . . . . . 366
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 366
Collision Damage Repair . . . . . 367
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 369
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 370
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 371 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 371
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 371
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 372
Event Data Recorders . . . . . . . . 372
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 373
Infotainment System . . . . . . . . . . 373
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be