GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
280 Service and Maintenance
(4)Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water
can overcome the seals and
contaminate the fluid. Contaminated
fluid will decrease the life of the
transfer case and/or drive axles and
should be replaced.
(5) Or every five years, whichever
comes first. See Cooling
System 0209.
(6) Or every 10 years, whichever
comes first. Inspect for fraying,
excessive cracking, or damage;
replace, if needed.
(7) Replace brake fluid every five
years. See Brake Fluid 0217.Special Application
Services
.
Severe Commercial Use
Vehicles Only: Lubricate chassis
components every 5 000 km/
3,000 mi.
. Have underbody flushing service
performed. See "Underbody
Maintenance" in Exterior
Care 0264.
Additional
Maintenance and Care
Your vehicle is an important
investment and caring for it properly
may help to avoid future costly
repairs. To maintain vehicle
performance, additional
maintenance services may be
required.
It is recommended that your dealer
perform these services —their
trained dealer technicians know
your vehicle best. Your dealer can
also perform a thorough
assessment with a multi-point
inspection to recommend when your
vehicle may need attention.
The following list is intended to
explain the services and conditions
to look for that may indicate
services are required.
Battery
The 12-volt battery supplies power
to start the engine and operate any
additional electrical accessories.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Service and Maintenance 281
.To avoid break-down or failure to
start the vehicle, maintain a
battery with full cranking power.
. Trained dealer technicians have
the diagnostic equipment to test
the battery and ensure that the
connections and cables are
corrosion-free.
Belts
. Belts may need replacing if they
squeak or show signs of
cracking or splitting.
. Trained dealer technicians have
access to tools and equipment
to inspect the belts and
recommend adjustment or
replacement when necessary.
Brakes
Brakes stop the vehicle and are
crucial to safe driving.
. Signs of brake wear may include
chirping, grinding, or squealing
noises, or difficulty stopping. .
Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0283 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
296 Customer Information
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
OnStar 305
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 305
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 306
Security . . . . . . . . . . . . . . . . . . . . . . 306
Navigation . . . . . . . . . . . . . . . . . . . . 306
Connections . . . . . . . . . . . . . . . . . . 307
Diagnostics . . . . . . . . . . . . . . . . . . . 309
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 309
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid
subscription and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service,
and GPS satellite signals to be
available and operating. OnStar acts
as a link to existing emergency
service providers. OnStar may
collect information about you and
your vehicle, including location
information. See OnStar ’s Terms &Conditions and Privacy Statement
for more details including system
limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQ
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Press
=to:
. Make a call, end a call,
or answer an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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306 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
OnStar 311
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
316 Index
Automatic TransmissionManual Mode . . . . . . . . . . . . . . . . . 169
Shift Lock Control Function
Check . . . . . . . . . . . . . . . . . . . . . . . 219
B
BatteryLoad Management . . . . . . . . . . . . 134
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . .114
Battery - North America . . . . 218, 258
Blade Replacement, Wiper . . . . . 220
Brake System Warning Light . . . . . . . . 105
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Antilock . . . . . . . . . . . . . . . . . . . . . . . 170
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 172
Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Parking . . . . . . . . . . . . . . . . . . . . . . . 171
System Messages . . . . . . . . . . . . .114
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 146
Break-In, New Vehicle . . . . . . . . . . 160
Bulb Replacement . . . . . . . . . . . . . . 225
Halogen Bulbs . . . . . . . . . . . . . . . . 222
Headlamp Aiming . . . . . . . . . . . . . 222
Headlamps . . . . . . . . . . . . . . . . . . . 222
License Plate Lamps . . . . . . . . . 225 Bulb Replacement (cont'd)
Taillamps, Turn Signal,
Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . . . 222
Buying New Tires . . . . . . . . . . . . . . . 245C
Calibration . . . . . . . . . . . . . . . . . . . . . . . 95
California Fuel Requirements . . . . . . . . . . . 187
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 198
California Proposition
65 Warning . . . . . . . . . .198, 218, 258
Camera Rear Vision (RVC) . . . . . . . . . . . . 177
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 288
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 166
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . 32
Winter Driving . . . . . . . . . . . . . . . . 154
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . 90
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . . 89 Chains, Tire . . . . . . . . . . . . . . . . . . . . 249
Charging System Light . . . . . . . . . 103
Check
Ignition Transmission Lock . . . 219
Malfunction IndicatorEngine Light . . . . . . . . . . . . . . . . 103
Child Restraints
Infants and Young Children . . . . . 73
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 78
Older Children . . . . . . . . . . . . . . . . . . 71
Securing . . . . . . . . . . . . . . . . . . . . 83, 86
Systems . . . . . . . . . . . . . . . . . . . . . . . . 75
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 264
Interior Care . . . . . . . . . . . . . . . . . . 268
Climate Control Systems . . . . . . . 137 Air Conditioning . . . . . . . . . . . . . . 137
Automatic . . . . . . . . . . . . . . . . . . . . . 139
Heating . . . . . . . . . . . . . . . . . . . . . . . 137
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cluster, Instrument . . . . . . . . . . . . . . 98
Collision Damage Repair . . . . . . . 298
Compact Spare Tire . . . . . . . . . . . . 257
Compartments
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 89
Compass . . . . . . . . . . . . . . . . . . . . . . . . 95 Messages . . . . . . . . . . . . . . . . . . . . .114
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
320 Index
LATCH, Lower Anchors andTethers for Children . . . . . . . . . . . . 78
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . 134
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Illumination Control . . . . . . . . . . . 133
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Airbag Readiness . . . . . . . . . . . . . 101
Antilock Brake System(ABS) Warning . . . . . . . . . . . . . . 106
Brake System Warning . . . . . . . 105
Charging System . . . . . . . . . . . . . 103
Cruise Control . . . . . . . . . . . . . . . . .110
Engine Oil Pressure . . . . . . . . . . 108
Flash-to-Pass . . . . . . . . . . . . . . . . . 131
Fuel Economy . . . . . . . . . . . . . . . . 109
High-Beam On . . . . . . . . . . . . . . . . .110
High/Low Beam Changer . . . . . 130
Lane Departure Warning . . . . . . 106
Low Fuel Warning . . . . . . . . . . . . 109
Safety Belt Reminders . . . . . . . . 101
Security . . . . . . . . . . . . . . . . . . . . . . 109
StabiliTrak
®OFF . . . . . . . . . . . . . 107
Tire Pressure . . . . . . . . . . . . . . . . . 108
Traction Control System
(TCS)/StabiliTrak
®. . . . . . . . . . 107
Traction Off . . . . . . . . . . . . . . . . . . . 107 Locks
Automatic Door . . . . . . . . . . . . . . . . . 31
Delayed Locking . . . . . . . . . . . . . . . . 31
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lockout Protection . . . . . . . . . . . . . . 31
Power Door . . . . . . . . . . . . . . . . . . . . . 30
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Loss of Control . . . . . . . . . . . . . . . . . 148
Low Fuel Warning Light . . . . . . . . . 109
Lower Anchors and Tethers for Children (LATCH
System) . . . . . . . . . . . . . . . . . . . . . . . . 78
Lumbar Adjustment . . . . . . . . . . . . . . 46 Front Seats . . . . . . . . . . . . . . . . . . . . . 46
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . . . 286
Maintenance and Care Additional . . . . . . . . . . . . . . . . . . . . . 280
Maintenance Schedule . . . . . . . . . 274
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 283
Malfunction Indicator Lamp . . . . . 103
Manual Mode . . . . . . . . . . . . . . . . . . . 169
Memory Features . . . . . . . . . . . . . . . . 11
Memory Seats . . . . . . . . . . . . . . . . . . . 48
Messages Airbag System . . . . . . . . . . . . . . . . .118 Messages (cont'd)
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . .114
Brake System . . . . . . . . . . . . . . . . .114
Compass . . . . . . . . . . . . . . . . . . . . . .114
Door Ajar . . . . . . . . . . . . . . . . . . . . . .114
Engine Cooling System . . . . . . . .115
Engine Oil . . . . . . . . . . . . . . . . . . . . .115
Engine Power . . . . . . . . . . . . . . . . .116
Fuel System . . . . . . . . . . . . . . . . . . .116
Key and Lock . . . . . . . . . . . . . . . . . .116
Object Detection System . . . . . .116
Ride Control System . . . . . . . . . . .117
Security . . . . . . . . . . . . . . . . . . . . . . .118
Service Vehicle . . . . . . . . . . . . . . . .118
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Transmission . . . . . . . . . . . . . . . . . .119
Vehicle . . . . . . . . . . . . . . . . . . . . . . . .113
Vehicle Reminder . . . . . . . . . . . . . 120
Mirrors Automatic DimmingRearview . . . . . . . . . . . . . . . . . . . . . . 39
Convex . . . . . . . . . . . . . . . . . . . . . . . . . 38
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 38
Manual Rearview . . . . . . . . . . . . . . . 39
Power . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Tilt in Reverse . . . . . . . . . . . . . . . . . . 39
Mirrors, Interior Rearview . . . . . . . . 39