2016 GMC TERRAIN towing

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
264 Vehicle Care
Caution
Towing the vehicle from the rear
could damage it. Also, repairs
would not be covered by the
vehicle warranty. Never have the
vehicle towed from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory.
Use a de-icing agent only when
absolutely necessary, and have the
locks greased after using. See
Recommended Fluids and
Lubricants0283.
Washing the Vehicle
To preserve the vehicle's finish,
wash it often and out of direct
sunlight.
Caution
Do not use petroleum-based,
acidic, or abrasive cleaning
agents as they can damage the
vehicle's paint, metal, or plastic
parts. If damage occurs, it would
not be covered by the vehicle
warranty. Approved cleaning
products can be obtained from
(Continued)
Caution (Continued)
your dealer. Follow all
manufacturer directions regarding
correct product usage, necessary
safety precautions, and
appropriate disposal of any
vehicle care product.
Caution
Avoid using high-pressure
washes closer than 30 cm (12 in)
to the surface of the vehicle. Use
of power washers exceeding
8,274 kPa (1,200 psi) can result
in damage or removal of paint
and decals.
Caution
Do not power wash any
component under the hood that
has this
esymbol.
(Continued)

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
274 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services. The
Additional Required Services -
Normal are for vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load
Limits 0156.
. Are driven on reasonable road
surfaces within legal driving
limits.
. Use the recommended fuel. See
Fuel 0186.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Normal chart.
The Additional Required Services -
Severe are for vehicles that are:
. Mainly driven in heavy city traffic
in hot weather.
. Mainly driven in hilly or
mountainous terrain. .
Frequently towing a trailer.
. Used for high speed or
competitive driving.
. Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services - Severe chart.
{Warning
Performing maintenance work can
be dangerous and can cause
serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work 0199.
Maintenance
Schedule
Owner Checks and Services
At Each Fuel Stop
.
Check the engine oil level. See
Engine Oil 0204.
Once a Month
. Check the tire inflation
pressures. See Tire
Pressure 0238.
. Inspect the tires for wear. See
Tire Inspection 0243.
. Check the windshield washer
fluid level. See Washer
Fluid 0216.
Engine Oil Change
When the CHANGE ENGINE OIL
SOON message displays, have the
engine oil and filter changed within
the next 1 000 km/600 mi. If driven
under the best conditions, the
engine oil life system may not
indicate the need for vehicle service
for up to a year. The engine oil and
filter must be changed at least once

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
296 Customer Information
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Customer Information 299
Limited Warranty, and any vehicle
failure related to such parts is not
covered by that warranty.
Repair Facility
GM also recommends that you
choose a collision repair facility that
meets your needs before you ever
need collision repairs. Your dealer
may have a collision repair center
with GM-trained technicians and
state-of-the-art equipment, or be
able to recommend a collision repair
center that has GM-trained
technicians and comparable
equipment.
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There
are significant differences in the
quality of coverage afforded by
various insurance policy terms.
Many insurance policies provide
reduced protection to the GM
vehicle by limiting compensation for
damage repairs through the use of
aftermarket collision parts. Some
insurance companies will notspecify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance
Program
0295.
Gather the following information:
. Driver name, address, and
telephone number.
. Driver license number.
. Owner name, address, and
telephone number.
. Vehicle license plate number.
. Vehicle make, model, and
model year.
. Vehicle Identification
Number (VIN).
. Insurance company and policy
number.
. General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Index 317
ConnectionsOnStar®. . . . . . . . . . . . . . . . . . . . . . 307
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 172
Control of a Vehicle . . . . . . . . . . . . . 146
Convenience Net . . . . . . . . . . . . . . . . 90
Convex Mirrors . . . . . . . . . . . . . . . . . . 38
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 210
Engine Temperature Gauge . . 100
Cooling System . . . . . . . . . . . . . . . . . 209 Engine Messages . . . . . . . . . . . . .115
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 297
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Engine . . . . . . . . . . . . . . . . . . . . . . . . 204
Cruise Control . . . . . . . . . . . . . . . . . . 174 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Messages . . . . . . . . . . . . . . . . . . . . .114
Cupholders . . . . . . . . . . . . . . . . . . . . . . 89
Customer Assistance . . . . . . . . . . . 293 Offices . . . . . . . . . . . . . . . . . . . . . . . . 293
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 293 Customer Information
Service Publications
Ordering Information . . . . . . . . 300
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 291
D
Damage Repair, Collision . . . . . . . 298
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 303
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 131
Defensive Driving . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . 31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 309
Distracted Driving . . . . . . . . . . . . . . . 145
Dome Lamps . . . . . . . . . . . . . . . . . . . 133
Door
Ajar Messages . . . . . . . . . . . . . . . .114
Delayed Locking . . . . . . . . . . . . . . . . 31
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 30
Drive Belt Routing, Engine . . . . . . 290
Drive Systems All-Wheel Drive . . . . . . . . . . 170, 219
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 110 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 190
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 153
If the Vehicle is Stuck . . . . . . . . . 155
Loss of Control . . . . . . . . . . . . . . . 148
Off-Road . . . . . . . . . . . . . . . . . . . . . 148
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 156
Wet Roads . . . . . . . . . . . . . . . . . . . 152
Winter . . . . . . . . . . . . . . . . . . . . . . . . 154E
E85 or FlexFuel . . . . . . . . . . . . . . . . 187
ECO Button . . . . . . . . . . . . . . . . . . . . 169
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 196
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 229

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
318 Index
EmergencyOnStar®. . . . . . . . . . . . . . . . . . . . . . 306
Engine Air Cleaner/Filter . . . . . . . . . . . . . 208
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 201
Coolant . . . . . . . . . . . . . . . . . . . . . . . 210
Coolant Heater . . . . . . . . . . . . . . . 163
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 209
Cooling System Messages . . . .115
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 204
Drive Belt Routing . . . . . . . . . . . . 290
Exhaust . . . . . . . . . . . . . . . . . . . . . . 166
Oil Life System . . . . . . . . . . . . . . . 207
Oil Messages . . . . . . . . . . . . . . . . . .115
Oil Pressure Light . . . . . . . . . . . . 108
Overheating . . . . . . . . . . . . . . . . . . 214
Power Messages . . . . . . . . . . . . . .116
Running While Parked . . . . . . . . 167
Starting . . . . . . . . . . . . . . . . . . . . . . . 162
Entry Lighting . . . . . . . . . . . . . . . . . . . 134
Equipment, Towing . . . . . . . . . . . . . 195
Event Data Recorders . . . . . . . . . . 303
Exit Lighting . . . . . . . . . . . . . . . . . . . . 134 Extender, Safety Belt . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 130
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter,
Engine Air Cleaner . . . . . . . . . . . 208
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 131
Flashers, Hazard Warning . . . . . . 132
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 250 Changing . . . . . . . . . . . . . . . . . . . . . 251
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 271
Fluid Automatic Transmission . . . . . . 208
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 217
Power Steering . . . . . . . . . . . . . . . 215
Washer . . . . . . . . . . . . . . . . . . . . . . . 216
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 180
Forward Collision Alert (FCA) Warning Light . . . . . . . . . . 106
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 301
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 45
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 50 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Additives . . . . . . . . . . . . . . . . . . . . . 187
Economy Driving . . . . . . . . . . . . . . . 23
Economy Light . . . . . . . . . . . . . . . 109
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 189
Filling the Tank . . . . . . . . . . . . . . . 188
Foreign Countries . . . . . . . . . . . . 187
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . 109
Requirements, California . . . . . 187
System Messages . . . . . . . . . . . . .116
Fuel Economy Mode . . . . . . . . . . . . 169
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
G
Garage Door Opener . . . . . . . . . . . 126Programming . . . . . . . . . . . . . . . . . 126
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 99
Tachometer . . . . . . . . . . . . . . . . . . . . . 99

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Index 319
Gauges (cont'd)Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 97
General Information
Service and Maintenance . . . . . 273
Towing . . . . . . . . . . . . . . . . . . . . . . . . 190
Vehicle Care . . . . . . . . . . . . . . . . . . 198
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 294
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 222
Hazard Warning Flashers . . . . . . . 132
Head Restraints . . . . . . . . . . . . . . . . . 44
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 222
Automatic . . . . . . . . . . . . . . . . . . . . . 131
Bulb Replacement . . . . . . . . . . . . 222
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 131
Flash-to-Pass . . . . . . . . . . . . . . . . . 131
High-Beam On Light . . . . . . . . . . .110
High/Low Beam Changer . . . . . 130
Lamps On Reminder . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 50
Heated Mirrors . . . . . . . . . . . . . . . . . . . 38 Heater
Engine Coolant . . . . . . . . . . . . . . . 163
Heating and Air Conditioning . . . . . . . . . . . . . . 137, 139
High-Beam On Light . . . . . . . . . . . . 110
Hill and Mountain Roads . . . . . . . . 153
Hill Start Assist (HSA) . . . . . . . . . . 172
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 53I
Ignition Positions . . . . . . . . . . . . . . . 160
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 219
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 37
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 107
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Infotainment . . . . . . . . . . . . . . . . . . . . 136
Infotainment System . . . . . . . . . . . . 304
Instrument Cluster . . . . . . . . . . . . . . . 98
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 258
K
Key and Lock Messages . . . . . . . . 116
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 233
Lamps Daytime Running (DRL) . . . . . . 131
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 133
Exterior Controls . . . . . . . . . . . . . . 130
License Plate . . . . . . . . . . . . . . . . . 225
Malfunction Indicator . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . .110
Reading . . . . . . . . . . . . . . . . . . . . . . 133
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 184
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 54
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 83

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
322 Index
RecordsMaintenance . . . . . . . . . . . . . . . . . . 286
Recreational Vehicle Towing . . . . 261
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 294
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . . . 28
Replacement Bulbs . . . . . . . . . . . . . 225
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . 284
Replacing Airbag System . . . . . . . . 70
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 83
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 302
General Motors . . . . . . . . . . . . . . . 302
U.S. Government . . . . . . . . . . . . . 301
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 77
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 163
Reverse Tilt Mirrors . . . . . . . . . . . . . . 39
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . .117 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 152
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 295
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 41
Roof Rack System . . . . . . . . . . . . . . . 91
Rotation, Tires . . . . . . . . . . . . . . . . . . 243
Routing, Engine Drive Belt . . . . . . 290
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 167
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 52
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 53
Lap-Shoulder Belt . . . . . . . . . . . . . . 54
Reminders . . . . . . . . . . . . . . . . . . . . 101
Replacing after a Crash . . . . . . . . 59
Use During Pregnancy . . . . . . . . . . 58
Safety Defects Reporting Canadian Government . . . . . . . . 302
General Motors . . . . . . . . . . . . . . . 302
U.S. Government . . . . . . . . . . . . . 301
Safety Locks . . . . . . . . . . . . . . . . . . . . . 31
Safety System Check . . . . . . . . . . . . 58
Scheduling Appointments . . . . . . . 297 Seats
Adjustment, Front . . . . . . . . . . . . . . . 45
Head Restraints . . . . . . . . . . . . . . . . 44
Heated Front . . . . . . . . . . . . . . . . . . . 50
Lumbar Adjustment, Front . . . . . . 46
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 48
Power Adjustment, Front . . . . . . . 45
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . 47
Securing Child Restraints . . . . 83, 86
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Messages . . . . . . . . . . . . . . . . . . . . .118
OnStar®. . . . . . . . . . . . . . . . . . . . . . 306
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 36
Service Accessories andModifications . . . . . . . . . . . . . . . . 199
Climate Control System . . . . . . . 137
Doing Your Own Work . . . . . . . . 199
Engine Soon Light . . . . . . . . . . . . 103
Maintenance Records . . . . . . . . 286
Maintenance, General Information . . . . . . . . . . . . . . . . . . 273
Parts Identification Label . . . . . 287
Publications Ordering Information . . . . . . . . . . . . . . . . . . 300