GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
308 OnStar
4G LTE speed. Up to seven mobile
devices can be connected. A data
plan is required. Use the in-vehicle
controls only when it is safe to
do so.1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some
vehicles, the connection type
(no Internet connection, 3G,
4G, 4G LTE), and signal quality
(poor, good, excellent).
3. To change the SSID or password, press
Qor call
1-888-4ONSTAR to connect
with an Advisor.
OnStar RemoteLink
®Mobile App
(If Equipped)
Download the OnStar RemoteLink
mobile app to select Apple
®iOS,
Android™, BlackBerry®,
or Windows®mobile devices. OnStar Subscribers can access the
following services from a mobile
device:
.
Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send directions to the vehicle.
. Locate the vehicle on a map
(U.S. market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped.
For OnStar RemoteLink information
and compatibility, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Remote Services
Contact an OnStar Advisor to
unlock the doors or sound the horn
and flash the lamps.
OnStar AtYourService
OnStar Advisors can provide special
offers from restaurants and retailers
on your route, help locate hotels,
or book a room.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service,
which requires available minutes.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds:
“Call. Please say the name or
number to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds:
“OK, calling.”
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
OnStar 311
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Index 319
Gauges (cont'd)Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 97
General Information
Service and Maintenance . . . . . 273
Towing . . . . . . . . . . . . . . . . . . . . . . . . 190
Vehicle Care . . . . . . . . . . . . . . . . . . 198
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 294
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 222
Hazard Warning Flashers . . . . . . . 132
Head Restraints . . . . . . . . . . . . . . . . . 44
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 222
Automatic . . . . . . . . . . . . . . . . . . . . . 131
Bulb Replacement . . . . . . . . . . . . 222
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 131
Flash-to-Pass . . . . . . . . . . . . . . . . . 131
High-Beam On Light . . . . . . . . . . .110
High/Low Beam Changer . . . . . 130
Lamps On Reminder . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 50
Heated Mirrors . . . . . . . . . . . . . . . . . . . 38 Heater
Engine Coolant . . . . . . . . . . . . . . . 163
Heating and Air Conditioning . . . . . . . . . . . . . . 137, 139
High-Beam On Light . . . . . . . . . . . . 110
Hill and Mountain Roads . . . . . . . . 153
Hill Start Assist (HSA) . . . . . . . . . . 172
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 53I
Ignition Positions . . . . . . . . . . . . . . . 160
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 219
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 37
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 107
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Infotainment . . . . . . . . . . . . . . . . . . . . 136
Infotainment System . . . . . . . . . . . . 304
Instrument Cluster . . . . . . . . . . . . . . . 98
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 258
K
Key and Lock Messages . . . . . . . . 116
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 233
Lamps Daytime Running (DRL) . . . . . . 131
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 133
Exterior Controls . . . . . . . . . . . . . . 130
License Plate . . . . . . . . . . . . . . . . . 225
Malfunction Indicator . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . .110
Reading . . . . . . . . . . . . . . . . . . . . . . 133
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 184
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 54
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 83
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
322 Index
RecordsMaintenance . . . . . . . . . . . . . . . . . . 286
Recreational Vehicle Towing . . . . 261
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 294
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . . . 28
Replacement Bulbs . . . . . . . . . . . . . 225
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 70
Maintenance . . . . . . . . . . . . . . . . . . 284
Replacing Airbag System . . . . . . . . 70
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 83
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 59
Reporting Safety Defects Canadian Government . . . . . . . . 302
General Motors . . . . . . . . . . . . . . . 302
U.S. Government . . . . . . . . . . . . . 301
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 77
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . . 163
Reverse Tilt Mirrors . . . . . . . . . . . . . . 39
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . .117 Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 152
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . . . . 295
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 41
Roof Rack System . . . . . . . . . . . . . . . 91
Rotation, Tires . . . . . . . . . . . . . . . . . . 243
Routing, Engine Drive Belt . . . . . . 290
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . . 167
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 52
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Extender . . . . . . . . . . . . . . . . . . . . . . . . 58
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 53
Lap-Shoulder Belt . . . . . . . . . . . . . . 54
Reminders . . . . . . . . . . . . . . . . . . . . 101
Replacing after a Crash . . . . . . . . 59
Use During Pregnancy . . . . . . . . . . 58
Safety Defects Reporting Canadian Government . . . . . . . . 302
General Motors . . . . . . . . . . . . . . . 302
U.S. Government . . . . . . . . . . . . . 301
Safety Locks . . . . . . . . . . . . . . . . . . . . . 31
Safety System Check . . . . . . . . . . . . 58
Scheduling Appointments . . . . . . . 297 Seats
Adjustment, Front . . . . . . . . . . . . . . . 45
Head Restraints . . . . . . . . . . . . . . . . 44
Heated Front . . . . . . . . . . . . . . . . . . . 50
Lumbar Adjustment, Front . . . . . . 46
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 48
Power Adjustment, Front . . . . . . . 45
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . 47
Securing Child Restraints . . . . 83, 86
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Messages . . . . . . . . . . . . . . . . . . . . .118
OnStar®. . . . . . . . . . . . . . . . . . . . . . 306
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 36
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 36
Service Accessories andModifications . . . . . . . . . . . . . . . . 199
Climate Control System . . . . . . . 137
Doing Your Own Work . . . . . . . . 199
Engine Soon Light . . . . . . . . . . . . 103
Maintenance Records . . . . . . . . 286
Maintenance, General Information . . . . . . . . . . . . . . . . . . 273
Parts Identification Label . . . . . 287
Publications Ordering Information . . . . . . . . . . . . . . . . . . 300
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Index 323
Service (cont'd)Scheduling Appointments . . . . . 297
Vehicle Messages . . . . . . . . . . . . .118
Services
Special Application . . . . . . . . . . . 280
Servicing the Airbag . . . . . . . . . . . . . 69
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 219
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 164
Out of Park . . . . . . . . . . . . . . . . . . . 165
Side Blind Zone Alert (SBZA) . . . 182
Sidemarker Bulb Replacement . . . . . . . . . . . . 222
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 132
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 257
Special Application Services . . . . 280
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 288
Speedometer . . . . . . . . . . . . . . . . . . . . 99
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 107
Start Assist, Hills . . . . . . . . . . . . . . . 172
Start Vehicle, Remote . . . . . . . . . . . 28 Starter Switch Check . . . . . . . . . . . 219
Starting the Engine . . . . . . . . . . . . . 162
Steering . . . . . . . . . . . . . . . . . . . . . . . . 146
Fluid, Power . . . . . . . . . . . . . . . . . . 215
Wheel Adjustment . . . . . . . . . . . . . . 93
Wheel Controls . . . . . . . . . . . . . . . . . 93
Stoplamps and Back-Up Lamps
Bulb Replacement . . . . . . . . . . . . 222
Storage Areas Cargo Cover . . . . . . . . . . . . . . . . . . . . 90
Center Console . . . . . . . . . . . . . . . . . 89
Convenience Net . . . . . . . . . . . . . . . 90
Glove Box . . . . . . . . . . . . . . . . . . . . . . 89
Roof Rack System . . . . . . . . . . . . . . 91
Storage Compartments . . . . . . . . . . 89
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 155
Summer Tires . . . . . . . . . . . . . . . . . . 232
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 41
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 180
Infotainment . . . . . . . . . . . . . 136, 304
Roof Rack . . . . . . . . . . . . . . . . . . . . . . 91T
Tachometer . . . . . . . . . . . . . . . . . . . . . . 99
Taillamps Bulb Replacement . . . . . . . . . . . . 222
Text Telephone (TTY) Users . . . . 293
Theft-Deterrent Systems . . . . . . . . . 37
Immobilizer . . . . . . . . . . . . . . . . . . . . . 37
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231 All-Season . . . . . . . . . . . . . . . . . . . . 231
Buying New Tires . . . . . . . . . . . . . 245
Chains . . . . . . . . . . . . . . . . . . . . . . . . 249
Changing . . . . . . . . . . . . . . . . . . . . . 251
Compact Spare . . . . . . . . . . . . . . . 257
Designations . . . . . . . . . . . . . . . . . 235
Different Size . . . . . . . . . . . . . . . . . 246
If a Tire Goes Flat . . . . . . . . . . . . 250
Inspection . . . . . . . . . . . . . . . . . . . . 243
Messages . . . . . . . . . . . . . . . . . . . . .119
Pressure Light . . . . . . . . . . . . . . . . 108
Pressure Monitor Operation . . 240
Pressure Monitor System . . . . . 239
Rotation . . . . . . . . . . . . . . . . . . . . . . 243
Sidewall Labeling . . . . . . . . . . . . . 233
Terminology and Definitions . . 235
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 247
GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
324 Index
Tires (cont'd)Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . 248
Wheel Replacement . . . . . . . . . . 248
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 244
Winter . . . . . . . . . . . . . . . . . . . . . . . . 232
Towing Driving Characteristics . . . . . . . . 190
Equipment . . . . . . . . . . . . . . . . . . . . 195
General Information . . . . . . . . . . 190
Recreational Vehicle . . . . . . . . . . 261
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 193
Trailer Sway Control (TSC) . . . 195
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 261
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 107
Off Light . . . . . . . . . . . . . . . . . . . . . . 107
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . 172
Trailer Sway Control (TSC) . . . . . . . . . . 195
Towing . . . . . . . . . . . . . . . . . . . . . . . . 193
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 167
Fluid, Automatic . . . . . . . . . . . . . . 208
Messages . . . . . . . . . . . . . . . . . . . . .119 Transportation Program,
Courtesy . . . . . . . . . . . . . . . . . . . . . . 297
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 132
Turn Signal Bulb Replacement . . . . . . . . . . . . 222
U
Uniform Tire Quality Grading . . . 247
Universal Remote System . . . . . . 126Operation . . . . . . . . . . . . . . . . . . . . . 129
Programming . . . . . . . . . . . . . . . . . 126
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 36
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 146
Identification Number (VIN) . . . 287
Load Limits . . . . . . . . . . . . . . . . . . . 156
Messages . . . . . . . . . . . . . . . . . . . . .113
Personalization . . . . . . . . . . . . . . . 120
Reminder Messages . . . . . . . . . . 120
Remote Start . . . . . . . . . . . . . . . . . . . 28
Security . . . . . . . . . . . . . . . . . . . . . . . . 36
Towing . . . . . . . . . . . . . . . . . . . . . . . . 261
Vehicle Ahead Indicator . . . . . . . . 107 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . . . 238
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 302
Ventilation, Air . . . . . . . . . . . . . . . . . . 142
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
W
Warning Brake System Light . . . . . . . . . . . 105
Caution and Danger . . . . . . . . . . . . . 3
Lane Departure (LDW) . . . . . . . 184
Warning Light Forward CollisionAlert (FCA) . . . . . . . . . . . . . . . . . . 106
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . . . . 97
Warnings Hazard Flashers . . . . . . . . . . . . . . 132
Washer Fluid . . . . . . . . . . . . . . . . . . . 216
Wheels Alignment and Tire Balance . . 248
Different Size . . . . . . . . . . . . . . . . . 246
Replacement . . . . . . . . . . . . . . . . . 248
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Where to Put the Restraint . . . . . . 77
Windows . . . . . . . . . . . . . . . . . . . . . . . . 40 Power . . . . . . . . . . . . . . . . . . . . . . . . . . 40