2016 GMC TERRAIN Onstar

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
OnStar 311
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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312 OnStar
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0196. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
OnStar 313
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“AS IS,”WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR
OTHERWISE, ARISING FROM,
OUT OF OR IN CONNECTION
WITH THE SOFTWARE OR THE
USE OR OTHER DEALINGS IN
THE SOFTWARE.
Except as contained in this notice,
the name of a copyright holder shall
not be used in advertising or
otherwise to promote the sale, use
or other dealings in this Software
without prior written authorization of
the copyright holder. unzip:
This is version 2005-Feb-10 of the
Info-ZIP copyright and license. The
definitive version of this document
should be available at ftp://
ftp.info-zip.org/pub/infozip/
license.html indefinitely.
Copyright (c) 1990-2005 Info-ZIP. All
rights reserved.
For the purposes of this copyright
and license,
“Info-ZIP”is defined as
the following set of individuals:
Mark Adler, John Bush, Karl Davis,
Harald Denker, Jean-Michel Dubois,
Jean-loup Gailly, Hunter Goatley, Ed
Gordon, Ian Gorman, Chris
Herborth, Dirk Haase, Greg Hartwig,
Robert Heath, Jonathan Hudson,
Paul Kienitz, David Kirschbaum,
Johnny Lee, Onno van der Linden,
Igor Mandrichenko, Steve P. Miller,
Sergio Monesi, Keith Owens,
George Petrov, Greg Roelofs, Kai
Uwe Rommel, Steve Salisbury,
Dave Smith, Steven M. Schweda,
Christian Spieler, Cosmin Truta,
Antoine Verheijen, Paul von Behren,
Rich Wales, Mike White. This software is provided
“as is,”
without warranty of any kind,
express or implied. In no event shall
Info-ZIP or its contributors be held
liable for any direct, indirect,
incidental, special or consequential
damages arising out of the use of or
inability to use this software.
Permission is granted to anyone to
use this software for any purpose,
including commercial applications,
and to alter it and redistribute it
freely, subject to the following
restrictions:
1. Redistributions of source code must retain the above copyright
notice, definition, disclaimer,
and this list of conditions.
2. Redistributions in binary form (compiled executables) must
reproduce the above copyright
notice, definition, disclaimer,
and this list of conditions in
documentation and/or other
materials provided with the
distribution. The sole exception
to this condition is redistribution
of a standard UnZipSFX binary
(including SFXWiz) as part of a

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
314 OnStar
self-extracting archive; that is
permitted without inclusion of
this license, as long as the
normal SFX banner has not
been removed from the binary
or disabled.
3. Altered versions–including, but not limited to, ports to new
operating systems, existing
ports with new graphical
interfaces, and dynamic,
shared, or static library
versions–must be plainly
marked as such and must not
be misrepresented as being
the original source. Such
altered versions also must not
be misrepresented as being
Info-ZIP releases–including,
but not limited to, labeling of
the altered versions with the
names “Info-ZIP” (or any
variation thereof, including, but
not limited to, different
capitalizations), “Pocket
UnZip,” “WiZ” or“MacZip”
without the explicit permission
of Info-ZIP. Such altered
versions are further prohibited
from misrepresentative use of the Zip-Bugs or Info-ZIP e-mail
addresses or of the
Info-ZIP URL(s).
4. Info-ZIP retains the right to use the names “Info-ZIP,” “Zip,”
“UnZip,” “UnZipSFX,” “WiZ,”
“Pocket UnZip,” “Pocket Zip,”
and “MacZip” for its own
source and binary releases.

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Index 315
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 199
Accessory Power . . . . . . . . . . . . . . . 163
Add-On Electrical Equipment . . . 196
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 309
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 280
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 46
Air Cleaner/Filter, Engine . . . . . . . 208
Air Conditioning . . . . . . . . . . . . . . . . 139
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . 143
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 142
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . . . 63
Passenger Sensing System . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 63
What Will You See after an
Airbag Inflates? . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 62
Where Are the Airbags? . . . . . . . . 61 Airbags
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 69
Passenger Status Indicator . . . 102
Readiness Light . . . . . . . . . . . . . . 101
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 69
System Check . . . . . . . . . . . . . . . . . . 59
Alarm Vehicle Security . . . . . . . . . . . . . . . . 36
Alert
Side Blind Zone (SBZA) . . . . . . 182
All-Season Tires . . . . . . . . . . . . . . . . 231
All-Wheel Drive . . . . . . . . . . . . 170, 219
Antilock Brake System (ABS) . . . 170 Warning Light . . . . . . . . . . . . . . . . . 106
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . 264
Interior . . . . . . . . . . . . . . . . . . . . . . . . 268
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 295
Automatic Climate Control System . . . . . . . 139
Door Locks . . . . . . . . . . . . . . . . . . . . . 31
Headlamp System . . . . . . . . . . . . 131
Transmission . . . . . . . . . . . . . . . . . 167
Transmission Fluid . . . . . . . . . . . 208

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Index 317
ConnectionsOnStar®. . . . . . . . . . . . . . . . . . . . . . 307
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 172
Control of a Vehicle . . . . . . . . . . . . . 146
Convenience Net . . . . . . . . . . . . . . . . 90
Convex Mirrors . . . . . . . . . . . . . . . . . . 38
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 210
Engine Temperature Gauge . . 100
Cooling System . . . . . . . . . . . . . . . . . 209 Engine Messages . . . . . . . . . . . . .115
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 297
Cover
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Engine . . . . . . . . . . . . . . . . . . . . . . . . 204
Cruise Control . . . . . . . . . . . . . . . . . . 174 Light . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Messages . . . . . . . . . . . . . . . . . . . . .114
Cupholders . . . . . . . . . . . . . . . . . . . . . . 89
Customer Assistance . . . . . . . . . . . 293 Offices . . . . . . . . . . . . . . . . . . . . . . . . 293
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 293 Customer Information
Service Publications
Ordering Information . . . . . . . . 300
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 291
D
Damage Repair, Collision . . . . . . . 298
Danger, Warning, and Caution . . . . 3
Data Recorders, Event . . . . . . . . . 303
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . 131
Defensive Driving . . . . . . . . . . . . . . . 145
Delayed Locking . . . . . . . . . . . . . . . . . 31
Diagnostics OnStar
®. . . . . . . . . . . . . . . . . . . . . . 309
Distracted Driving . . . . . . . . . . . . . . . 145
Dome Lamps . . . . . . . . . . . . . . . . . . . 133
Door
Ajar Messages . . . . . . . . . . . . . . . .114
Delayed Locking . . . . . . . . . . . . . . . . 31
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Locks . . . . . . . . . . . . . . . . . . . . 30
Drive Belt Routing, Engine . . . . . . 290
Drive Systems All-Wheel Drive . . . . . . . . . . 170, 219
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . 110 Driving
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 190
Defensive . . . . . . . . . . . . . . . . . . . . . 145
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 145
For Better Fuel Economy . . . . . . . 23
Hill and Mountain Roads . . . . . . 153
If the Vehicle is Stuck . . . . . . . . . 155
Loss of Control . . . . . . . . . . . . . . . 148
Off-Road . . . . . . . . . . . . . . . . . . . . . 148
Off-Road Recovery . . . . . . . . . . . 147
Vehicle Load Limits . . . . . . . . . . . 156
Wet Roads . . . . . . . . . . . . . . . . . . . 152
Winter . . . . . . . . . . . . . . . . . . . . . . . . 154E
E85 or FlexFuel . . . . . . . . . . . . . . . . 187
ECO Button . . . . . . . . . . . . . . . . . . . . 169
Economy Mode Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 196
Electrical System Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 229

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318 Index
EmergencyOnStar®. . . . . . . . . . . . . . . . . . . . . . 306
Engine Air Cleaner/Filter . . . . . . . . . . . . . 208
Check and Service EngineSoon Light . . . . . . . . . . . . . . . . . . 103
Compartment Overview . . . . . . . 201
Coolant . . . . . . . . . . . . . . . . . . . . . . . 210
Coolant Heater . . . . . . . . . . . . . . . 163
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 100
Cooling System . . . . . . . . . . . . . . . 209
Cooling System Messages . . . .115
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 204
Drive Belt Routing . . . . . . . . . . . . 290
Exhaust . . . . . . . . . . . . . . . . . . . . . . 166
Oil Life System . . . . . . . . . . . . . . . 207
Oil Messages . . . . . . . . . . . . . . . . . .115
Oil Pressure Light . . . . . . . . . . . . 108
Overheating . . . . . . . . . . . . . . . . . . 214
Power Messages . . . . . . . . . . . . . .116
Running While Parked . . . . . . . . 167
Starting . . . . . . . . . . . . . . . . . . . . . . . 162
Entry Lighting . . . . . . . . . . . . . . . . . . . 134
Equipment, Towing . . . . . . . . . . . . . 195
Event Data Recorders . . . . . . . . . . 303
Exit Lighting . . . . . . . . . . . . . . . . . . . . 134 Extender, Safety Belt . . . . . . . . . . . . 58
Exterior Lamp Controls . . . . . . . . . 130
F
Features
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter,
Engine Air Cleaner . . . . . . . . . . . 208
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 131
Flashers, Hazard Warning . . . . . . 132
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 250 Changing . . . . . . . . . . . . . . . . . . . . . 251
FlexFuel E85 . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 271
Fluid Automatic Transmission . . . . . . 208
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 217
Power Steering . . . . . . . . . . . . . . . 215
Washer . . . . . . . . . . . . . . . . . . . . . . . 216
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 180
Forward Collision Alert (FCA) Warning Light . . . . . . . . . . 106
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 301
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 45
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 50 Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Additives . . . . . . . . . . . . . . . . . . . . . 187
Economy Driving . . . . . . . . . . . . . . . 23
Economy Light . . . . . . . . . . . . . . . 109
Filling a Portable Fuel
Container . . . . . . . . . . . . . . . . . . . 189
Filling the Tank . . . . . . . . . . . . . . . 188
Foreign Countries . . . . . . . . . . . . 187
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Low Fuel Warning Light . . . . . . . 109
Requirements, California . . . . . 187
System Messages . . . . . . . . . . . . .116
Fuel Economy Mode . . . . . . . . . . . . 169
Fuses . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 226
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 229
G
Garage Door Opener . . . . . . . . . . . 126Programming . . . . . . . . . . . . . . . . . 126
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 100
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Odometer . . . . . . . . . . . . . . . . . . . . . . . 99
Speedometer . . . . . . . . . . . . . . . . . . . 99
Tachometer . . . . . . . . . . . . . . . . . . . . . 99

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Index 321
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 239
N
Navigation
OnStar®. . . . . . . . . . . . . . . . . . . . . . 306
Net, Convenience . . . . . . . . . . . . . . . 90
New Vehicle Break-In . . . . . . . . . . . 160
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . . 116
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 99
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 148
Driving . . . . . . . . . . . . . . . . . . . . . . . . 148
Recovery . . . . . . . . . . . . . . . . . . . . . 147
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 204
Engine Oil Life System . . . . . . . 207
Messages . . . . . . . . . . . . . . . . . . . . .115
Pressure Light . . . . . . . . . . . . . . . . 108
Older Children, Restraints . . . . . . . 71
Online Owner Center . . . . . . . . . . . 294
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 303
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 309
OnStar
®Connections . . . . . . . . . . . 307
OnStar®Diagnostics . . . . . . . . . . . . 309
OnStar®Emergency . . . . . . . . . . . . 306 OnStar
®Navigation . . . . . . . . . . . . . 306
OnStar®Overview . . . . . . . . . . . . . . 305
OnStar®Security . . . . . . . . . . . . . . . 306
Ordering Service Publications . . . . . . . . . . 300
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Overheating, Engine . . . . . . . . . . . . 214
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 164
Shifting Out of . . . . . . . . . . . . . . . . 165
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 171
Brake and P (Park)Mechanism Check . . . . . . . . . . 220
Over Things That Burn . . . . . . . 166
Parking Assist . . . . . . . . . . . . . . . . . . 179
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 102
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Passenger Sensing System . . . . . 65
Perchlorate Materials Requirements, California . . . . . . 198
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 120 Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 30
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 96
Retained Accessory (RAP) . . . 163
Seat Adjustment . . . . . . . . . . . . . . . . 45
Steering Fluid . . . . . . . . . . . . . . . . . 215
Windows . . . . . . . . . . . . . . . . . . . . . . . 40
Pregnancy, Using Safety Belts . . . 58
Privacy Vehicle Data Recording . . . . . . . 302
Program Courtesy Transportation . . . . . . 297
Proposition 65 Warning,
California . . . . . . . . . . . .198, 218, 258
R
Radio Frequency Statement . . . . 301
Reading Lamps . . . . . . . . . . . . . . . . . 133
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 51
Rear Vision Camera (RVC) . . . . . 177
Rear Window Washer/Wiper . . . . . 94
Rearview Mirrors . . . . . . . . . . . . . . . . 39Automatic Dimming . . . . . . . . . . . . . 39
Reclining Seatbacks . . . . . . . . . . . . . 47
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 283