Page 297 of 326

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
296 Customer Information
.Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty
event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).Services Not Included in
Roadside Assistance
. Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required. .
Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
General Motors of Canada
Limited requires
pre-authorization, original
detailed receipts, and a copy of
the repair orders. Once
authorization has been received,
the Roadside Assistance advisor
will help to make arrangements
and explain how to receive
payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Page 307 of 326

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
306 OnStar
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available
24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
Page 320 of 326

GMC Terrain/Terrain Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-9234776) - 2016 - crc - 10/12/15
Index 319
Gauges (cont'd)Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . 97
General Information
Service and Maintenance . . . . . 273
Towing . . . . . . . . . . . . . . . . . . . . . . . . 190
Vehicle Care . . . . . . . . . . . . . . . . . . 198
Glove Box . . . . . . . . . . . . . . . . . . . . . . . 89
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 294
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 222
Hazard Warning Flashers . . . . . . . 132
Head Restraints . . . . . . . . . . . . . . . . . 44
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 222
Automatic . . . . . . . . . . . . . . . . . . . . . 131
Bulb Replacement . . . . . . . . . . . . 222
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 131
Flash-to-Pass . . . . . . . . . . . . . . . . . 131
High-Beam On Light . . . . . . . . . . .110
High/Low Beam Changer . . . . . 130
Lamps On Reminder . . . . . . . . . .110
Heated Front Seats . . . . . . . . . . . . . . 50
Heated Mirrors . . . . . . . . . . . . . . . . . . . 38 Heater
Engine Coolant . . . . . . . . . . . . . . . 163
Heating and Air Conditioning . . . . . . . . . . . . . . 137, 139
High-Beam On Light . . . . . . . . . . . . 110
Hill and Mountain Roads . . . . . . . . 153
Hill Start Assist (HSA) . . . . . . . . . . 172
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 53I
Ignition Positions . . . . . . . . . . . . . . . 160
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 219
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 37
Indicator
Vehicle Ahead . . . . . . . . . . . . . . . . 107
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 73
Infotainment . . . . . . . . . . . . . . . . . . . . 136
Infotainment System . . . . . . . . . . . . 304
Instrument Cluster . . . . . . . . . . . . . . . 98
Interior Rearview Mirrors . . . . . . . . . 39
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 258
K
Key and Lock Messages . . . . . . . . 116
Keyless EntryRemote (RKE) System . . . . . . . . . 26
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
L
Labeling, Tire Sidewall . . . . . . . . . . 233
Lamps Daytime Running (DRL) . . . . . . 131
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 133
Exterior Controls . . . . . . . . . . . . . . 130
License Plate . . . . . . . . . . . . . . . . . 225
Malfunction Indicator . . . . . . . . . 103
On Reminder . . . . . . . . . . . . . . . . . .110
Reading . . . . . . . . . . . . . . . . . . . . . . 133
Lane Departure
Warning (LDW) . . . . . . . . . . . . . . . . 184
Lane Departure Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . 54
LATCH System
Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 83