2016 GMC SIERRA ESP

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Vehicle Care 435
Warning (Continued)
the State of California to cause
cancer.WASH HANDS AFTER
HANDLING.
See California Proposition
65 Warning 0355.
{Warning
Batteries can hurt you. They can
be dangerous because:
. They contain acid that can
burn you.
. They contain gas that can
explode or ignite.
. They contain enough
electricity to burn you.
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Caution
Ignoring these steps could result
in costly damage to the vehicle
that would not be covered by the
vehicle warranty. Trying to start
the vehicle by pushing or pulling it
will not work, and it could damage
the vehicle.
1. Check the other vehicle. It must have a 12-volt battery
with a negative ground system.
Caution
If the other vehicle does not have
a 12-volt system with a negative
ground, both vehicles can be
damaged. Only use a vehicle that
has a 12-volt system with a
negative ground for jump starting.
2. If you have a vehicle with a diesel engine with two
batteries, you should know
before you begin that,
especially in cold weather, you may not be able to get enough
power from a single battery in
another vehicle to start your
diesel engine. If your vehicle
has more than one battery,
using the battery that is closer
to the starter will reduce
electrical resistance. This is
located on the passenger side,
in the rear of the engine
compartment.
3. Get the vehicles close enough so the jumper cables can
reach, but be sure the vehicles
are not touching each other.
If they are, it could cause an
unwanted ground connection.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking
brake. If you have a

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Vehicle Care 451
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
Instrument Panel, Leather,
Vinyl, Other Plastic Surfaces,
Low Gloss Paint Surfaces and
Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth
dampened with water to remove
dust and loose dirt. For a more
thorough cleaning, use a soft
microfiber cloth dampened with a
mild soap solution.
Caution
Soaking or saturating leather,
especially perforated leather, as
well as other interior surfaces,
may cause permanent damage.(Continued)
Caution (Continued)
Wipe excess moisture from these
surfaces after cleaning and allow
them to dry naturally. Never use
heat, steam, or spot removers. Do
not use cleaners that contain
silicone or wax-based products.
Cleaners containing these
solvents can permanently change
the appearance and feel of
leather or soft trim, and are not
recommended.
Do not use cleaners that increase
gloss, especially on the instrument
panel. Reflected glare can decrease
visibility through the windshield
under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics
and painted surfaces. If an air
freshener comes in contact with
any plastic or painted surface in (Continued)
Caution (Continued)
the vehicle, blot immediately and
clean with a soft cloth dampened
with a mild soap solution.
Damage caused by air fresheners
would not be covered by the
vehicle warranty.
Care of Safety Belts
Keep belts clean and dry.
{Warning
Do not bleach or dye safety belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse safety belt webbing only
with mild soap and lukewarm
water. Allow the webbing to dry.

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Service and Maintenance 453
Service and
Maintenance
General Information
General Information . . . . . . . . . . 453
Maintenance Schedule
Maintenance Schedule . . . . . . . 454
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 460
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 460
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 463
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 465
Maintenance Records
Maintenance Records . . . . . . . . 466
General Information
This maintenance section applies to
vehicles with a gasoline engine. For
diesel engine vehicles, see
"Maintenance Schedule" in the
Duramax diesel supplement.
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs. Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Technical Data 469
ApplicationCapacities
Metric English
Fuel Tank
1500 Series Standard and Short Box 98.4 L 26.0 gal
1500 Series Long Box 128.7 L 34.0 gal
2500 Series and 3500 Series Standard Box 136.3 L 36.0 gal
2500 Series and 3500 Series Long Box 136.3 L 36.0 gal
3500 Series Chassis Cab 240.4 L 63.5 gal
3500 Chassis Cab –Front Tank 89.0 L 23.5 gal
3500 Chassis Cab –Rear Tank (if equipped) 151.4 L 40.0 gal
Transfer Case Fluid 1.5 L 1.6 qt
Wheel Nut Torque 190 Y140 lb ft
All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this
manual. Recheck fluid level after filling.
Engine Specifications
Engine VIN CodeSpark Plug Gap
4.3L V6 (LV3) H0.95–1.10 mm (0.037–
0.043 in)

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
470 Technical Data
Engine Specifications (cont'd)
EngineVIN CodeSpark Plug Gap
4.3L V6 (LV1) P0.95–1.10 mm (0.037–
0.043 in)
5.3L V8 (L83) C0.95–1.10 mm (0.037–
0.043 in)
6.0L V8 (L96) G0.95–1.10 mm (0.037–
0.043 in)
6.2L V8 (L86) J0.95–1.10 mm (0.037–
0.043 in)

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
472 Customer Information
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 472
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 474
Customer Assistance for Text Telephone (TTY) Users . . . . . 475
Online Owner Center . . . . . . . . . 475
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 476
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 476
Scheduling Service Appointments . . . . . . . . . . . . . . . 478
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 478
Collision Damage Repair . . . . . 479
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 481
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 482
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 483 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 483
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 483
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 484
Event Data Recorders . . . . . . . . 484
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 485
Infotainment System . . . . . . . . . . 485
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Customer Information 477
.Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have
OnStar
®. For security reasons,
the driver must present
identification before this service
is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest GMC dealer for warranty
service, or if the vehicle was in a
crash and cannot be driven.
Assistance is not given when the
vehicle is stuck in the sand,
mud, or snow.
. Flat Tire Change: Service to
change a flat tire with the spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
. Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Assistance: If your trip is
interrupted due to a warranty event, incidental expenses may
be reimbursed within the
Powertrain warranty period.
Items considered are reasonable
and customary hotel, meals,
rental car, or a vehicle being
delivered back to the customer,
up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.
Impound towing caused by
violation of any laws.
. Legal fines.
. Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
Service is not provided if a vehicle
is in an area that is not accessible
to the service vehicle or is not a
regularly traveled or maintained
public road, which includes ice and
winter roads. Off-road use is not
covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel Delivery: Reimbursement
is up to 7 liters. Diesel fuel
delivery may be restricted.
Propane and other fuels are not
provided through this service.
. Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Assistance: Must be over
150 kilometers from where your
trip was started to qualify.
Pre-authorization, original
detailed receipts, and a copy of
the repair orders are required.
Once authorization has been
received, the Roadside
Assistance advisor will help to
make arrangements and explain
how to receive payment.
. Alternative Service: If
assistance cannot be provided
right away, the Roadside
Assistance advisor may give
permission to get local
emergency road service. You will
receive payment, up to $100,
after sending the original receipt

GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
478 Customer Information
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled
“Limited Warranty and
Owner Assistance Information” furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel
expenses may be available. Claim
amounts should reflect actual costs