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Thumbs Up or Thumbs Down
Error
If there is an error trying to rate a
track with the
,or-, the message
“Thumbs Down Error” or“Thumbs
Up Error” will display. Press OK to
dismiss.
Loss of Audio
Loss of Pandora audio can happen
in different ways:
. Weak or lost data connection.
. Device needs to be charged.
. Application needs to be
relaunched.
. Connection between phone and
radio lost.
. An iPhone is connected to both
Bluetooth and the USB port.
Playback can be resumed from
a loss of audio by double
tapping on the iPhone home
button then scrolling through the
icons to find an icon that allows
a change of flow between
Bluetooth and USB cable. Volume and song selection may
be controlled using the
Infotainment controls or on the
phone/device. If Pandora is
selected and nothing is heard,
check the volume setting on
both phone/device and the
Infotainment system.
Common Pandora Messages
Pandora Error/Please Check
Device : Not signed in or Pandora
is down for maintenance.
No Stations Available : No stations
are available on the Pandora server
through the connected device.
Action Unavailable. Please Check
Device Connection : A few
conditions for loss of Internet
connection are:
. The connected device loses its
cellular connection.
. The device does not support
Internet connectivity.
. The device is not in the vehicle.
. The Bluetooth signal is lost. No Skips Remaining For This
Station or Permitted During
Advertisements :
.
The maximum Pandora skip limit
has been reached according to
the plan that was obtained.
. Skipping an advertisement was
tried.
See www.pandora.com/help. If the
service will not work, see a dealer
for assistance.
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Infotainment System 205
If the CD is not playing correctly for
any other reason, try a known
good CD.
If any error continues, contact your
dealer.
Playing an MP3 CD
To play an MP3 CD, follow the same
instructions as“Playing an
Audio CD.”
The following guidelines must be
met when creating an MP3 disc,
otherwise the CD might not play:
. Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
. Bit rates supported: 8, 16, 24,
32, 40, 48, 56, 64, 80, 96, 112,
128, 144, 160, 192, 224, 256,
and 320 kbps.
. Maximum number of folders:
eight folders with 255 files per
folder.
. Maximum of 1,000 files on
a disc.
. Recorded on a CD-R or CD-RW. Root Directory
The root directory is treated as a
folder. All files contained directly
under the root directory are
accessed prior to any root directory
folders.
Empty Folders
If a root directory or folder is empty
or contains only folders, the player
advances to the next folder in the
file structure that contains a
compressed audio file. The empty
folder(s) are not displayed or
numbered.
No Folder
When the CD only contains
compressed audio files without any
folders, all files are under the root
folder.
USB Port (Base Radio)
Playing from a USB
A USB mass storage device or
Media Transfer Protocol (MTP)
device can be connected to the
USB port. The vehicle may have USB ports in
the front of the center console,
armrest, or one in the upper glove
box. See
Center Console Storage
0 118 and Glove Box 0117.
USB MP3 Player and USB Drives
. The USB MP3 players and USB
drives connected must comply
with the USB Mass Storage
Class specification (USB MSC).
. Hard disk drives are not
supported.
. Supported file system is FAT32.
To play a USB device:
. Connect the USB.
. Press MEDIA on the faceplate
until the connected device is
shown.
While the USB source is active,
press the corresponding faceplate
button for the icons on the screen to
operate USB function:
.t
.u
.j/r
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206 Infotainment System
.Z
For information on how to use the
screen icons, see“Playing an
Audio CD.”
USB Menu
Press MENU to display the USB
menu and the following may display:
Browse : Select to display the files
and folders on the USB device.
Tone Settings : Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” under“Playing an
Audio CD” inCD Player 0203.
Auto Volume : If equipped, see
“Playing an Audio CD” inCD
Player 0203.
EQ (Equalizer) : If equipped, this
feature adjusts the equalizer
settings. See “EQ (Equalizer)
Settings” inAM-FM Radio (Base
Radio with Touchscreen) 0195 or
AM-FM Radio (Base Radio) 0193.
Playing from an iPod®/iPad®/
iPhone®
This feature supports the following
devices:
. iPod nano
®(1st, 2nd, 3rd, and
4th generation)
. iPod with video (5.0 and 5.5
generation)
. iPod classic
®(6th generation)
. iPod touch
®(1st and 2nd
generation)
. iPad
. iPhone 3G, iPhone 3GS,
iPhone 4
There may be problems with
operation and function in the
following situations:
. When connecting a device with
a more recent version of the
firmware installed than is
supported by the infotainment
system.
. When connecting a device on
which firmware from other
providers is installed. To connect and control a device:
1. Connect one end of the standard USB cable to the
device's dock connector.
2. Connect the other end to a USB port in the center console.
See Center Console
Storage 0118.
3. Press MEDIA to select the source.
The music information displays on
the radio’s display and begins
playing through the vehicle’s audio
system.
The device battery recharges
automatically while the vehicle is on.
When the vehicle is off while a
device is connected using the USB
cable, the device battery stops
charging and the device will
automatically turn off.
If the device is an unsupported
model, it can still be listened to in
the vehicle by connecting to the
auxiliary input jack using a standard
3.5 mm (1/8 in) stereo cable.
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Songs:1. Turn MENU to highlight and press to view a list of all songs
stored on the device.
2. Turn MENU to highlight and press to select the song from
the list to begin playback.
USB Port (Base Radio
with Touchscreen)
Using the USB Port
The infotainment system can play
music or movies by connecting an
auxiliary device to the USB port.
USB Support
If equipped, the USB connector is in
the center stack below the climate
controls, and uses the USB 2.0
standard.
USB Supported Devices
.USB Flash Drives
. Portable USB Hard Drives
Not all iPods and USB drives are
compatible with the USB port. Make sure the iPod has the latest
firmware from Apple
®for proper
operation. iPod firmware can be
updated using the latest iTunes
®
application. See www.apple.com/
itunes.
For help with identifying your iPod,
go to www.apple.com/support.
The USB port can play both lower
and upper case .mp3, .wma, .ogg,
and .wav files stored on a USB
storage device.
Supported Apple
®Devices
To view supported devices in the
U.S., see my.gmc.com.
To view supported devices in
Canada, see Customer Assistance
Offices 0474.
To view supported devices in
Mexico, see your dealer.
USB Supported File and Folder
Structure
The infotainment system supports:
. FAT16.
. FAT32.
. exFAT.
Connecting a USB Storage
Device or iPod/iPhone
To connect a USB storage device,
connect the device to the USB port.
To connect an iPod/iPhone, connect
one end of the device’ s cable to the
iPod/iPhone and the other end to
the USB port.
The iPod/iPhone charges while it is
connected to the vehicle if the
vehicle is in ACC/ACCESSORY or
ON/RUN. See Ignition Positions
0 278. When the vehicle is turned
off, the iPod/iPhone automatically
powers off and will not charge or
draw power from the vehicle's
battery.
For more information on USB
usage, see “Audio System
Information” underPictures and
Movies (Picture System with
Touchscreen) 0237 orPictures and
Movies (Movie System with
Touchscreen) 0238 orPictures and
Movies (Audio System with
Touchscreen) 0233.
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Playing Movies
Movies are not available while
driving.
If the USB storage device is already
connected:1. Press
{.
2. Touch GALLERY.
3. Touch
s.
4. Touch the desired Movie.
Viewing Pictures
Pictures are not available while
driving.
If the USB storage device is already
connected:
1. Press
{.
2. Touch GALLERY.
3. Touch
\.
Auxiliary Jack
This vehicle may have an AUX jack
in the center console or armrest.
See Center Console Storage 0118. Possible auxiliary audio sources
include:
.
Laptop computer
. Audio music player
This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Auxiliary
devices should be set up while the
vehicle is in P (Park).
Connect a 3.5 mm (1/8 in) cable
from the auxiliary device to the
auxiliary input jack.
If an auxiliary device has already
been connected, but a different
source is currently active, press the
MEDIA faceplate button repeatedly
to scroll through all of the available
audio source screens, until the AUX
source screen is shown.
Base Radio
Playing from the AUX Jack
An auxiliary device is played
through the audio system and
controlled through the device itself. AUX Menu
Press the MENU knob to display the
AUX menu and the following may
display:
Tone Settings :
Select to adjust
Bass, Midrange, Treble, Balance,
Fade, and EQ (Equalizer). See
“Tone Settings” inAM-FM Radio
(Base Radio with Touchscreen)
0 195 orAM-FM Radio (Base
Radio) 0193.
Auto Volume : If equipped, see
“Playing an Audio CD.”
DSP : If equipped, this feature
adjusts the pre-defined settings.
See “DSP” inAM-FM Radio (Base
Radio with Touchscreen) 0195 or
AM-FM Radio (Base Radio) 0193.
EQ (Equalizer) : If equipped, this
feature adjusts the pre-defined
equalizer settings. See “EQ
(Equalizer)” inAM-FM Radio (Base
Radio with Touchscreen) 0195 or
AM-FM Radio (Base Radio) 0193.
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Returning to the Beginning of the
Current Song
Touch
gafter two seconds of
playback time.
Search
Touch and hold
gorlto rewind
or fast forward.
Playing Music Randomly
Touch
Zduring playback. Touch
again to return to normal play.
This function may not be supported
depending on the bluetooth device.
Do not change the track too quickly
when playing Bluetooth music.
Conditions that may occur when
playing Bluetooth music:
. It takes time to transmit data
from the bluetooth device to the
infotainment system.
. If the cell phone or Bluetooth
device is not in the waiting
screen mode, it may not
automatically play. .
The infotainment system
transmits the order to play from
the bluetooth device in the
Bluetooth music play mode.
If this is done in a different
mode, then the device transmits
the order to stop. Depending on
the bluetooth device options, this
order to play/stop may take time
to activate.
. If the Bluetooth music playback
is not functioning, then check to
see if the bluetooth device is in
the waiting screen mode.
. Sounds may be cut off during
the Bluetooth music playback.
. The infotainment system outputs
the audio from the cell phone or
Bluetooth device as it is
transmitted.
Apple CarPlay and
Android Auto
If equipped, Android Auto™ and/or
Apple CarPlay™ capability may be
available through a compatible
smartphone. If available, a PROJECTION icon will appear on
the Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your phone from the
Google™ Play store. There is
no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the
compatible phone USB cable
and plugging into a USB data
port. For best performance, use
the device’ s factory-provided
USB cable. Aftermarket or
third-party cables may
not work.
The PROJECTION icon on the
Home Page will change to Android
Auto or Apple CarPlay depending
on the phone. Android Auto and/or
Apple CarPlay may automatically
launch upon USB connection. If not,
press the ANDROID AUTO and/or
APPLE CARPLAY icon on the
Home Page to launch.
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For further information on how to set
up Android Auto and Apple CarPlay
in the vehicle, see my. gmc.com or
seeCustomer Assistance
Offices 0474.
Android Auto is provided by Google
and is subject to Google’s terms
and privacy policy. CarPlay is
provided by Apple and is subject to
Apple’ s terms and privacy policy.
For Android Auto support see
https://support.google.com/
androidauto or Apple CarPlay
support at https://www.apple.com/
ios/carplay/ for more information.
Apple or Google may change or
suspend availability at any time.
Android Auto is a trademark of
Google Inc.; Apple CarPlay is a
trademark of Apple Inc.Bluetooth Phone/
Devices
Pictures and Movies
(Audio System with
Touchscreen)
The infotainment system can play
the music files contained in the USB
storage device or iPod/iPhone
products.
Audio System Information
Using MP3/WMA/OGG/WAV Files
. Music files with .mp3, .wma,
.ogg, and .wav file name
extensions can be played.
. MP3 files that can be played are:
Bit rate: 8 kbps to 320 kbps -
Sampling frequency: 48 kHz,
44.1 kHz, 32 kHz, 24 kHz, 22.05
kHz, and 16 kHz.
. Files with a bit rate above
128 kbps will result in higher
quality sound.
. ID3 Tag information for MP3
files, such as the album name
and the artist, can be played. .
To display album title, track title,
and artist information, the file
should be compatible with the
ID3 Tag V1 and V2 formats.
Using USB Storage Devices and
iPod/iPhone
. Use a USB or flash memory type
storage device. Do not connect
using a USB adaptor.
. Do not connect and reconnect
the USB device repeatedly in a
short time, as this may cause
static electricity and problems
using the device.
. Use a USB device with a metal
connecting terminal.
. Connection with i-Stick Type
USB storage devices may be
faulty due to vehicle vibration.
. Do not touch the USB
connecting terminal.
. Only USB storage devices
formatted in FAT16/32 or exFAT
file system are recognized.
NTFS and other file systems are
not recognized.
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.The time it takes to process files
will depend on the USB storage
device type and capacity, and
the type of files stored.
. Some USB storage device files
may not be compatible.
. Up to two USB devices and one
iPod can be played through a
USB hub. All devices may not be
supported, depending on the
performance of the USB hub.
If there is not enough power
supply, it may not operate
normally.
. Do not disconnect the USB
storage device while it is playing.
This may cause damage to the
product or affect the
performance of the USB device.
. Disconnect the USB storage
device when the ignition is
turned off. If the ignition is turned
on while the USB device is
connected, the USB device may
be damaged or may not operate
normally. .
USB storage devices can only
be connected for playing music/
movies, viewing photo files,
or upgrading.
. Do not use the USB terminal to
charge USB accessory
equipment. The heat generated
may cause performance issues
or damage.
. Music files to which Digital Right
Management (DRM) is applied
cannot be played.
. USB storage device capacity
limit is 2,500 music files, 2,500
photo files, 250 movie files,
2,500 folders, and 10 stages of
folder structure. The iPod/iPhone
can play all music files
supported, but will only display
up to 2,500 files on the screen in
alphabetical order.
. Some iPod/iPhone product
models may not support the
connectivity or functionality of
this product. .
Only connect the iPod/iPhone
with connection cables
supported by iPod/iPhone
products. Other connection
cables cannot be used.
. The iPod/iPhone may be
damaged if it is connected to the
vehicle with the ignition on.
When not in use, disconnect the
iPod/iPhone.
. When the iPod/iPhone is
connected to the USB port by
using the iPod/iPhone cable, the
Bluetooth music is not
supported.
. The iPod/iPhone playback
functions and the information
displayed may be different when
played on the infotainment
system.