GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
442 Vehicle Care
Two-wheel-drive vehicles should not
be towed with the rear wheels on
the ground. Two-wheel-drive
transmissions have no provisions
for internal lubrication while being
towed.
To dolly tow a two-wheel-drive
vehicle, the vehicle must be towed
with the rear wheels on the dolly.
See“Rear Towing (Rear Wheels Off
the Ground)” later in this section.
Front Towing (Front Wheels Off
the Ground) –Four-Wheel-Drive
VehiclesTo dolly tow a four-wheel-drive
vehicle from the front:
1. Attach the dolly to the tow vehicle following the dolly
manufacturer's instructions.
2. Drive the front wheels onto the dolly.
3. Shift the transmission to P (Park).
4. Set the parking brake.
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position. 6. Secure the vehicle to the dolly
following the manufacturer's
instructions.
7. Shift the transfer case to N (Neutral). See “Shifting into
N (Neutral)” underFour-Wheel
Drive 0293 for the proper
procedure.
8. Release the parking brake only after the vehicle being towed is
firmly attached to the tow
vehicle.
9. Turn the ignition to LOCK/OFF.
GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Vehicle Care 443
Rear Towing (Rear Wheels Off
the Ground)
Two-Wheel-Drive Vehicles
To dolly tow a two-wheel-drive
vehicle from the rear:1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0301.
3. Put the transmission in P (Park).
4. Secure the vehicle to the dolly following the manufacturer's
instructions. 5. Use a clamping device
designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Turn the ignition to LOCK/OFF.
Four-Wheel-Drive Vehicles
{Warning
Shifting a four-wheel-drive
vehicle's transfer case into
N (Neutral) can cause the vehicle
to roll even if the transmission is
in P (Park). You or others could
be injured. Set the parking brake
before shifting the transfer case
to N (Neutral).
To dolly tow a four-wheel-drive
vehicle from the rear: 1. Drive the rear wheels onto the dolly.
2. Set the parking brake. See Parking Brake 0301.
3. Put the transmission in P (Park). 4. Secure the vehicle to the dolly
following the manufacturer's
instructions.
5. Use a clamping device designed for towing to ensure
that the front wheels are locked
into the straight position.
6. Shift the transfer case to N (Neutral). See “Shifting into
Neutral” underFour-Wheel
Drive 0293 for the proper
procedure.
7. Turn the ignition to LOCK/OFF.
GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
456 Service and Maintenance
.Lubricate body components. See
Exterior Care 0444.
. Check starter switch. See Starter
Switch Check 0386.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift
Lock Control Function
Check 0386.
. Check ignition transmission lock.
See Ignition Transmission Lock
Check 0387.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism
Check 0387.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for
signs of wear, cracks, or other
damage. Check the hold open
ability of the strut. See your
dealer if service is required.
. Inspect sunroof track and seal,
if equipped. See Sunroof053. .
Verify spare tire key lock
operation and lubricate as
needed. See Tire
Changing 0424.
GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
OnStar 487
.Obtain the Wi-Fi®hotspot name
or SSID and password,
if equipped.
Press
Qto connect to an
Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of
the vehicle's key operating
systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/
7 to:
. Get help for an emergency.
. Be a Good Samaritan or
respond to an AMBER Alert.
. Get assistance in severe
weather or other crisis situations
and find evacuation routes.
OnStar Services
Emergency
Emergency Services require an
active, OnStar subscription plan
(excludes Basic Plan). With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor
who is immediately connected in to
the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and
relay important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider
to help with a flat tire, a battery
jump, or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block
the engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work
with law enforcement to
gradually slow the vehicle down.
Navigation
OnStar navigation requires a
specific OnStar subscription plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
492 OnStar
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
498 Index
California (cont'd)Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 356
California
Proposition
65 Warning . . . . . . . . . .355, 382, 434
Canadian Vehicle Owners . . . . . . . . 2
Capacities and Specifications . . . . . . . . . . . . . . . . . 468
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 285
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . 40
Winter Driving . . . . . . . . . . . . . . . . 267
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . .119
Cargo Lamp . . . . . . . . . . . . . . . . . . . . 181
Caution, Danger, and Warning . . . . 3
CD Player . . . . . . . . . . . . . . . . . . . . . . 203
Center Console Storage . . . . . . . . 118
Center High-Mounted Stoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 390
Center Seat . . . . . . . . . . . . . . . . . . . . . 57
Chains, Tire . . . . . . . . . . . . . . . . . . . . 422
Charging
Wireless . . . . . . . . . . . . . . . . . . . . . . 128
Charging System Light . . . . . . . . . 140 Check
Ignition Transmission Lock . . . 387
Malfunction Indicator
Engine Light . . . . . . . . . . . . . . . . 141
Child Restraints Infants and Young Children . . . . . 88
Lower Anchors and Tethersfor Children . . . . . . . . . . . . . . . . . . . 94
Older Children . . . . . . . . . . . . . . . . . . 87
Securing . . . . . . . . . . . . . . . . . 105, 108
Systems . . . . . . . . . . . . . . . . . . . . . . . . 91
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 444
Interior Care . . . . . . . . . . . . . . . . . . 449
Climate Control Systems . . . . . . . . . . . . . . . . . 246, 248
Air Conditioning . . . . . . . . . 246, 248
Dual Automatic . . . . . . . . . . . . . . . 250
Heating . . . . . . . . . . . . . . . . . . 246, 248
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Cluster, Instrument . . . . . . . . . . . . . 130
Collision Damage Repair . . . . . . . 479
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .117
Compass . . . . . . . . . . . . . . . . . . . . . . . 125
Messages . . . . . . . . . . . . . . . . . . . . 154
Connections OnStar
®. . . . . . . . . . . . . . . . . . . . . . 488 Control . . . . . . . . . . . . . . . . . . . . . . . . . 305
Traction and Electronic
Stability . . . . . . . . . . . . . . . . . . . . . 303
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 144
Control of a Vehicle . . . . . . . . . . . . . 258
Convex Mirrors . . . . . . . . . . . . . . . . . . 45
Coolant Engine . . . . . . . . . . . . . . . . . . . . . . . . 373
Engine Temperature Gauge . . 135
Cooling System . . . . . . . . . . . . . . . . . 371
Engine Messages . . . . . . . . . . . . 154
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . 478
Cruise Control . . . . . . . . . . . . . . . . . . 306 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Cupholders . . . . . . . . . . . . . . . . . . . . . 117
Customer Assistance . . . . . . . . . . . 475 Offices . . . . . . . . . . . . . . . . . . . . . . . . 474
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 475
Customer Information Service PublicationsOrdering Information . . . . . . . . 481
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 472
GMC Sierra Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234758) - 2016 - crc - 11/9/15
Index 501
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 388
Hazard Warning Flashers . . . . . . . 178
Head Restraints . . . . . . . . . . . . . . . . . 56
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . . . 388
Automatic . . . . . . . . . . . . . . . . . . . . . 177
Bulb Replacement . . . . . . . . . . . . 388
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 177
Flash-to-Pass . . . . . . . . . . . . . . . . . 177
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . . . 388
High-Beam On Light . . . . . . . . . . 147
High/Low Beam Changer . . . . . 176
Lamps On Reminder . . . . . . . . . 147
Heated Steering Wheel . . . . . . . . . . . . . . . 123
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Heated Mirrors . . . . . . . . . . . . . . . . . . . 48
Heater Engine Coolant . . . . . . . . . . . . . . . 281
Heating and Air
Conditioning . . . . . . . . . . . . . . 246, 248
High Voltage Devices and Wiring . . . . . . . . . . . . . . . . . . . . . . . . . 391
High-Beam On Light . . . . . . . . . . . . 147 High-Speed Operation . . . . . . . . . . 409
Hill and Mountain Roads . . . . . . . . 266
Hill Descent Control (HDC) . . . . . 305
Hill Descent Control Light . . . . . . . 144
Hill Start Assist (HSA) . . . . . . . . . . 302
Home Page . . . . . . . . . . . . . . . . 190, 192
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . 66
I
Idle SystemFast . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Ignition Positions . . . . . . . . . . . . . . . 278
Ignition Transmission Lock Check . . . . . . . . . . . . . . . . . . . . . . . . . 387
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 44
Indicator Vehicle Ahead . . . . . . . . . . . . . . . . 145
Infants and Young Children,
Restraints . . . . . . . . . . . . . . . . . . . . . . 88
Infotainment . . . . . . . . . . . . . . . . . . . . 185
Infotainment System . . . . . . . . . . . . 485
Instrument Cluster . . . . . . . . . . . . . . 130
Instrument Panel Storage Area . . . . . . . . . . . . . . . . . .117
Interior Rearview Mirrors . . . . . . . . . 49 Internet Radio
Pandora . . . . . . . . . . . . . . . . . . . . . . 199
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jack Auxiliary . . . . . . . . . . . . . . . . . . . . . . 209
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 434
K
Key and Lock Messages . . . . . . . . 156
Keyless EntryRemote (RKE) System . . . . . . . . . 35
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
L
Labeling, Tire Sidewall . . . . . . . . . . 401
Lamps Auxiliary RoofMounted Lamp . . . . . . . . . . . . . . 180
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . 181
Daytime Running (DRL) . . . . . . 177
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 181
Exterior Controls . . . . . . . . . . . . . . 174
Exterior Lamps Off Reminder . . . . . . . . . . . . . . . . . . . 176
Malfunction Indicator . . . . . . . . . 141
Messages . . . . . . . . . . . . . . . . . . . . 156
On Reminder . . . . . . . . . . . . . . . . . 147