GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
382 OnStar
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency Statement
0 373.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
OnStar 383
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for five days
without an ignition cycle. If the vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
.
Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
396 Index
SecurityLight . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Messages . . . . . . . . . . . . . . . . . . . . 132
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 378
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 35
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 35
Service . . . . . . . . . . . . . . . . . . . . . . . . . 162
Accessories andModifications . . . . . . . . . . . . . . . . 252
Doing Your Own Work . . . . . . . . 253
Engine Soon Light . . . . . . . . . . . . .115
Maintenance Records . . . . . . . . 358
Maintenance, General Information . . . . . . . . . . . . . . . . . . 345
Parts Identification Label . . . . . 359
Publications Ordering Information . . . . . . . . . . . . . . . . . . 372
Scheduling Appointments . . . . . 369
Services Special Application . . . . . . . . . . . 352
Servicing the Airbag . . . . . . . . . . . . . 71
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 281
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 190
Out of Park . . . . . . . . . . . . . . . . . . . 191 Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 150
Snow Plow . . . . . . . . . . . . . . . . . . . . . 247
Special Application Services . . . . 352
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 360
Speedometer . . . . . . . . . . . . . . . . . . . 108
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . .119
Start Assist, Hills . . . . . . . . . . . . . . . 208
Start Vehicle, Remote . . . . . . . . . . . 30
Starter Switch Check . . . . . . . . . . . 281
Starting the Engine . . . . . . . . . . . . . 186
Steering . . . . . . . . . . . . . . . . . . . . . . . . 166 Fluid, Power . . . . . . . . . . . . . . . . . . 273
Heated Wheel . . . . . . . . . . . . . . . . . . 99
Wheel Adjustment . . . . . . . . . . . . . . 99
Wheel Controls . . . . . . . . . . . . . . . . . 99
Steering System Messages . . . . . 132
Steps Power Assist . . . . . . . . . . . . . . . . . . . 34
Storage Areas Center Console . . . . . . . . . . . . . . . . . 95
Floor Console . . . . . . . . . . . . . . . . . . 96
Glove Box . . . . . . . . . . . . . . . . . . . . . . 94
Instrument Panel . . . . . . . . . . . . . . . 94
Sunglasses . . . . . . . . . . . . . . . . . . . . . 95
Storage Compartments . . . . . . . . . . 94 Stuck Vehicle . . . . . . . . . . . . . . . . . . . 175
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 45
Sunglass Storage . . . . . . . . . . . . . . . . 95
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System
Forward Collision
Alert (FCA) . . . . . . . . . . . . . . . . . . 218
Infotainment . . . . . . . . . . . . . 156, 376
Noise Control . . . . . . . . . . . . . . . . . 280
Systems
Driver Assistance . . . . . . . . . . . . . 214
T
Tachometer . . . . . . . . . . . . . . . . . . . . . 108
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Text Telephone (TTY) Users . . . . 365
Theft-Deterrent Systems . . . . . . . . . 37Immobilizer . . . . . . . . . . . . . . . . . . . . . 37
Throttle, Adjustable . . . . . . . . . . . . . 184
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292 All-Season . . . . . . . . . . . . . . . . . . . . 293
All-Terrain . . . . . . . . . . . . . . . . . . . . 294
Buying New Tires . . . . . . . . . . . . . 310
Chains . . . . . . . . . . . . . . . . . . . . . . . . 314
Changing . . . . . . . . . . . . . . . . . . . . . 316
Designations . . . . . . . . . . . . . . . . . 297
Different Size . . . . . . . . . . . . . . . . . .311
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GMC Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9234761) - 2016 - crc - 7/24/15
Index 397
Tires (cont'd)Full-Size Spare . . . . . . . . . . . . . . . 325
If a Tire Goes Flat . . . . . . . . . . . . 315
Inspection . . . . . . . . . . . . . . . . . . . . 306
Low Profile . . . . . . . . . . . . . . . . . . . 294
Messages . . . . . . . . . . . . . . . . . . . . 133
Pressure . . . . . . . . . . . . . . . . . . . . . . 302
Pressure Light . . . . . . . . . . . . . . . . 120
Pressure Monitor Operation . . 303
Pressure Monitor System . . . . . 302
Rotation . . . . . . . . . . . . . . . . . . . . . . 306
Sidewall Labeling . . . . . . . . . . . . . 294
Terminology and Definitions . . 298
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 312
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 313
Wheel Replacement . . . . . . . . . . 313
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . 309
Winter . . . . . . . . . . . . . . . . . . . . . . . . 293
Tow/Haul Mode . . . . . . . . . . . . . . . . . 199
Tow/Haul Mode Light . . . . . . . . . . . 118
Towing Driving Characteristics . . . . . . . . 228
Equipment . . . . . . . . . . . . . . . . . . . . 237
General Information . . . . . . . . . . 228
Recreational Vehicle . . . . . . . . . . 331 Towing (cont'd)
Trailer . . . . . . . . . . . . . . . . . . . . . . . . 231
Trailer Sway Control (TSC) . . . 246
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 331
Traction Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . .119
Off Light . . . . . . . . . . . . . . . . . . . . . . .119
Traction Control/Electronic
Stability Control . . . . . . . . . . . . . . . 208
Trailer Sway Control (TSC) . . . . . . . . . . 246
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . 38
Towing . . . . . . . . . . . . . . . . . . . . . . . . 231
Transfer Case . . . . . . . . . . . . . . . . . . 200
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . 193
Fluid, Automatic . . . . . . . . . 261, 264
Messages . . . . . . . . . . . . . . . . . . . . 133
Temperature Gauge . . . . . . . . . . . 111
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . 369
Trip Odometer . . . . . . . . . . . . . . . . . . 108
Truck-Camper Loading
Information . . . . . . . . . . . . . . . . . . . . 182
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 150
U
Uniform Tire Quality Grading . . . 312
Universal Remote System . . . . . . 142Operation . . . . . . . . . . . . . . . . . . . . . 144
Programming . . . . . . . . . . . . . . . . . 142
Using This Manual . . . . . . . . . . . . . . . . 2
V
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 35
Canadian Owners . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . 165
Identification Number (VIN) . . . 359
Load Limits . . . . . . . . . . . . . . . . . . . 176
Messages . . . . . . . . . . . . . . . . . . . . 126
Personalization . . . . . . . . . . . . . . . 136
Reminder Messages . . . . . . . . . . 135
Remote Start . . . . . . . . . . . . . . . . . . . 30
Security . . . . . . . . . . . . . . . . . . . . . . . . 35
Speed Messages . . . . . . . . . . . . . 136
Towing . . . . . . . . . . . . . . . . . . . . . . . . 331
Vehicle Ahead Indicator . . . . . . . . 118
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . 300
Vehicle Data Recording and Privacy . . . . . . . . . . . . . . . . . . . . . . . . 374
Ventilation, Air . . . . . . . . . . . . . . . . . . 160
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Voltmeter Gauge . . . . . . . . . . . . . . . 111
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