2016 GMC SAVANA PASSENGER sport

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Seats and Restraints 71
important, so if they are not
available, obtain a replacement
copy from the manufacturer.
Keep in mind that an unsecured
child restraint can move around in a
collision or sudden stop and injure
people in the vehicle. Be sure to
properly secure any child restraint in
the vehicle—even when no child is
in it.
In some areas of the United States
and Canada, Certified Child
Passenger Safety Technicians
(CPSTs) are available to inspect
and demonstrate how to correctly
use and install child restraints. In
the U.S., refer to the National
Highway Traffic Safety
Administration (NHTSA) website to
locate the nearest child safety seat
inspection station. For CPST
availability in Canada, check with
Transport Canada or the Provincial
Ministry of Transportation office.Securing the Child Within the
Child Restraint
{Warning
A child can be seriously injured or
killed in a crash if the child is not
properly secured in the child
restraint. Secure the child
properly following the instructions
that came with that child restraint.
Where to Put the
Restraint
According to accident statistics,
children and infants are safer when
properly restrained in a child
restraint system or infant restraint
system secured in a rear seating
position.
Whenever possible, children age
12 and under should be secured in
a rear seating position.
If a child restraint is secured in the
front outboard passenger seat, and
the vehicle has a switch on the
instrument panel to manually turn off
the front outboard passenger airbag, see
Airbag On-Off Switch 061 and
Securing Child Restraints (Rear
Seat) 079 orSecuring Child
Restraints (Front Passenger Seat)
0 81 for more information, including
important safety information.
Never put a rear-facing child seat in
the front. This is because the risk to
the rear-facing child is so great,
if the airbag deploys.
{Warning
A child in a rear-facing child
restraint can be seriously injured
or killed if the front outboard
passenger airbag inflates. This is
because the back of the
rear-facing child restraint would
be very close to the inflating
airbag. A child in a forward-facing
child restraint can be seriously
injured or killed if the front
outboard passenger airbag
inflates and the passenger seat is
in a forward position.
(Continued)

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Vehicle Care 251
Passenger (P-Metric) Tire
(1) Tire Size:The tire size code
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall. GM's TPC specifications meet or
exceed all federal safety
guidelines.
(3) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards.
DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week
(01-52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310.
(4) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code, tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(5) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(6) Uniform Tire Quality
Grading (UTQG)
:Tire
manufacturers are required to
grade tires based on three
performance factors: treadwear,
traction, and temperature
resistance. For more
information, see Uniform Tire
Quality Grading 0266.
(7) Maximum Cold Inflation
Load Limit
:Maximum load that
can be carried and the
maximum pressure needed to
support that load. For
information on recommended
tire pressure see Tire Pressure
0 256 and Vehicle Load
Limits 0170.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
252 Vehicle Care
Light Truck (LT-Metric) Tire
(1) Tire Size:The tire size code
is a combination of letters and
numbers used to define a
particular tire's width, height,
aspect ratio, construction type,
and service description. See the
“Tire Size” illustration later in this
section for more detail.
(2) TPC Spec (Tire
Performance Criteria
Specification)
:Original
equipment tires designed to
GM's specific tire performance
criteria have a TPC specification
code molded onto the sidewall. GM's TPC specifications meet or
exceed all federal safety
guidelines. This does not apply
to Goodyear LT225/75R16 G949
RSA and Goodyear LT225/
75R16 G933 RSD commercial
truck tires.
(3) Dual Tire Maximum Load
:
Maximum load that can be
carried and the maximum
pressure needed to support that
load when used in a dual
configuration. For information on
recommended tire pressure see
Tire Pressure
0256 and Vehicle
Load Limits 0170.
(4) DOT (Department of
Transportation)
:The
Department of Transportation
(DOT) code indicates that the
tire is in compliance with the
U.S. Department of
Transportation Motor Vehicle
Safety Standards. DOT Tire Date of
Manufacture
:The last four
digits of the TIN indicate the tire
manufactured date. The first two
digits represent the week
(01-52) and the last two digits,
the year. For example, the third
week of the year 2010 would
have a four-digit DOT date
of 0310.
(5) Tire Identification Number
(TIN)
:The letters and numbers
following the DOT code are the
Tire Identification Number (TIN).
The TIN shows the
manufacturer and plant code,
tire size, and date the tire was
manufactured. The TIN is
molded onto both sides of the
tire, although only one side may
have the date of manufacture.
(6) Tire Ply Material
:The type
of cord and number of plies in
the sidewall and under the tread.
(7) Single Tire Maximum
Load
:Maximum load that can
be carried and the maximum

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Vehicle Care 255
maximum capacity of fuel, oil,
and coolant, but without
passengers and cargo.
DOT Markings
:A code molded
into the sidewall of a tire
signifying that the tire is in
compliance with the U.S.
Department of Transportation
(DOT) Motor Vehicle Safety
Standards. The DOT code
includes the Tire Identification
Number (TIN), an alphanumeric
designator which can also
identify the tire manufacturer,
production plant, brand, and
date of production.
GVWR
:Gross Vehicle Weight
Rating. See Vehicle Load
Limits 0170.
GAWR FRT
:Gross Axle Weight
Rating for the front axle. See
Vehicle Load Limits 0170.
GAWR RR
:Gross Axle Weight
Rating for the rear axle. See
Vehicle Load Limits 0170. Intended Outboard Sidewall
:
The side of an asymmetrical tire
that must always face outward
when mounted on a vehicle.
Kilopascal (kPa)
:The metric
unit for air pressure.
Light Truck (LT-Metric) Tire
:A
tire used on light duty trucks and
some multipurpose passenger
vehicles.
Load Index
:An assigned
number ranging from 1 to 279
that corresponds to the load
carrying capacity of a tire.
Maximum Inflation Pressure
:
The maximum air pressure to
which a cold tire can be inflated.
The maximum air pressure is
molded onto the sidewall.
Maximum Load Rating
:The
load rating for a tire at the
maximum permissible inflation
pressure for that tire. Maximum Loaded Vehicle
Weight
:The sum of curb
weight, accessory weight,
vehicle capacity weight, and
production options weight.
Normal Occupant Weight
:The
number of occupants a vehicle
is designed to seat multiplied by
68 kg (150 lb). See Vehicle Load
Limits 0170.
Occupant Distribution
:
Designated seating positions.
Outward Facing Sidewall
:The
side of an asymmetrical tire that
has a particular side that faces
outward when mounted on a
vehicle. The side of the tire that
contains a whitewall, bears
white lettering, or bears
manufacturer, brand, and/or
model name molding that is
higher or deeper than the same
moldings on the other sidewall
of the tire.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Service and Maintenance 293
Service and
Maintenance
General Information
General Information . . . . . . . . . . 293
Maintenance Schedule
Maintenance Schedule . . . . . . . 294
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 299
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . . 299
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 302
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . 303
Maintenance Records
Maintenance Records . . . . . . . . 304
General Information
This maintenance section applies to
vehicles with a gasoline engine. For
diesel engine vehicles, see
"Maintenance Schedule" in the
Duramax diesel supplement.
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to help
protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up-to-date tools and equipment for
fast and accurate diagnostics. Many
dealers have extended evening and
Saturday hours, courtesy
transportation, and online
scheduling to assist with service
needs. Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Caution
Damage caused by improper
maintenance can lead to costly
repairs and may not be covered
by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
300 Service and Maintenance
.Trained dealer technicians have
access to tools and equipment
to inspect the brakes and
recommend quality parts
engineered for the vehicle.
Fluids
Proper fluid levels and approved
fluids protect the vehicle’s systems
and components. See
Recommended Fluids and
Lubricants 0302 for GM approved
fluids.
. Engine oil and windshield
washer fluid levels should be
checked at every fuel fill.
. Instrument cluster lights may
come on to indicate that fluids
may be low and need to be
filled.
Hoses
Hoses transport fluids and should
be regularly inspected to ensure
that there are no cracks or leaks.
With a multi-point inspection, your
dealer can inspect the hoses and
advise if replacement is needed. Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.
Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage.
The brake lamps need to be
checked periodically to ensure
that they light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include
steering wheel vibration, bounce/
sway while braking, longer
stopping distance, or uneven
tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals,
or damage, and can advise
when service is needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel,
and can reduce the risk of tire
failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the
tread or sidewall; or a bulge or
split in the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also
provide tire/wheel balancing
services to ensure smooth
vehicle operation at all speeds.
Your dealer sells and services
name brand tires.

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Customer Information 309
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 309
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 311
Customer Assistance for Text Telephone (TTY) Users . . . . . 312
Online Owner Center . . . . . . . . . 312
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 313
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 313
Scheduling Service Appointments . . . . . . . . . . . . . . . 315
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 315
Collision Damage Repair . . . . . 316
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 318
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 319
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 320
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 321
Event Data Recorders . . . . . . . . 321
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 322
Infotainment System . . . . . . . . . . 322
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Customer Information 315
to Roadside Assistance.
Mechanical failures may be
covered, however any cost for
parts and labor for repairs not
covered by the warranty are the
owner responsibility.
Scheduling Service
Appointments
When the vehicle requires warranty
service, contact your dealer and
request an appointment. By
scheduling a service appointment
and advising the service consultant
of your transportation needs, your
dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.If your dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for
same-day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper-to-Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid-specific warranties in both
the U.S. and Canada.
The Courtesy Transportation
program is no longer available for
cutaway vehicles.
Several Courtesy Transportation
options are available to assist in
reducing inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate bookletentitled
“Limited Warranty and
Owner Assistance Information”
furnished with each new vehicle
provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to do so, your
dealer may offer the following
transportation options:
Shuttle Service
This includes one-way or round-trip
shuttle service within reasonable
time and distance parameters of
your dealer's area.
Public Transportation or Fuel
Reimbursement
If overnight warranty repairs are
needed, and public transportation is
used, the expense must be
supported by original receipts and
within the maximum amount allowed
by GM for shuttle service. If U.S.
customers arrange their own
transportation, limited
reimbursement for reasonable fuel