GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
164 Driving and Operating
Driving Information
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, always
keep your eyes on the road, hands
on the wheel, and mind on the drive.
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions. .
Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint.
. Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving. Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means
“always
expect the unexpected.” The first
step in driving defensively is to wear
the safety belt. See Safety
Belts 046.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
. Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Customer Information 309
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 309
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 311
Customer Assistance for Text Telephone (TTY) Users . . . . . 312
Online Owner Center . . . . . . . . . 312
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 313
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 313
Scheduling Service Appointments . . . . . . . . . . . . . . . 315
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 315
Collision Damage Repair . . . . . 316
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 318
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 319
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 320
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . 321
Event Data Recorders . . . . . . . . 321
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 322
Infotainment System . . . . . . . . . . 322
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
GMC. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
322 Customer Information
GM will not access these data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.
OnStar®
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features;
and, in certain situations, the
location and approximate GPS
speed of the vehicle. Refer to the OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See
OnStar Additional
Information 0327.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Index 337
G
GaugesEngine Coolant Temperature . . . 97
Engine Oil Pressure . . . . . . . . . . . . 96
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Odometer . . . . . . . . . . . . . . . . . . . . . . . 95
Speedometer . . . . . . . . . . . . . . . . . . . 95
Trip Odometer . . . . . . . . . . . . . . . . . . 95
Voltmeter . . . . . . . . . . . . . . . . . . . . . . . 97
Warning Lights andIndicators . . . . . . . . . . . . . . . . . . . . . 93
General Information Service and Maintenance . . . . . 293
Towing . . . . . . . . . . . . . . . . . . . . . . . . 201
Vehicle Care . . . . . . . . . . . . . . . . . . 213
Glass, Enhanced Technology . . . . 38
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . 313
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . 238
Hazard Warning Flashers . . . . . . . 126
Head Restraints . . . . . . . . . . . . . . . . . 40
Headlamps . . . . . . . . . . . . . . . . . . . . . 238Aiming . . . . . . . . . . . . . . . . . . . . . . . . 237
Automatic . . . . . . . . . . . . . . . . . . . . . 125
Bulb Replacement . . . . . . . . . . . . 238
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . 124 Headlamps (cont'd)
Flash-to-Pass . . . . . . . . . . . . . . . . . 124
High-Beam On Light . . . . . . . . . . 106
High/Low Beam Changer . . . . . 124
Heated Mirrors . . . . . . . . . . . . . . . . . . . 36
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . 178
Heating and Air Conditioning . . . 157
High-Beam On Light . . . . . . . . . . . . 106
Hill and Mountain Roads . . . . . . . . 168
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . . . . . . . . . . 47
I
Idle System
Fast . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Ignition Positions . . . . . . . . . . . . . . . 174
Ignition Transmission Lock
Check . . . . . . . . . . . . . . . . . . . . . . . . . 236
Immobilizer . . . . . . . . . . . . . . . . . . . . . . 33
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . 67
Infotainment . . . . . . . . . . . . . . . . . . . . 130
Infotainment System . . . . . . . . . . . . 322
Instrument Cluster . . . . . . . . . . . . . . . 94
Interior Rearview Mirrors . . . . . . . . . 36
Introduction . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . . . . . . . . . . . . . . . . . . . . 279
K
Key and Lock Messages . . . . . . . . 114
Keyless EntryRemote (RKE) System . . . . . . . . . 25
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
L
Labeling, Tire Sidewall . . . . . . . . . . 250
Lamps Daytime Running (DRL) . . . . . . 124
Dome . . . . . . . . . . . . . . . . . . . . . . . . . 127
Exterior Controls . . . . . . . . . . . . . . 123
Exterior Lamps OffReminder . . . . . . . . . . . . . . . . . . . 124
License Plate . . . . . . . . . . . . . . . . . 242
Malfunction Indicator . . . . . . . . . 100
Messages . . . . . . . . . . . . . . . . . . . . .114
Reading . . . . . . . . . . . . . . . . . . . . . . 128
Taillamps . . . . . . . . . . . . . . . . . . . . . 240
Lamps, Bulb Replacement . . . . . . 240
Lap-Shoulder Belt . . . . . . . . . . . . . . . 48
LATCH System Replacing Parts after aCrash . . . . . . . . . . . . . . . . . . . . . . . . . 78
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Index 339
Monitor System, TirePressure . . . . . . . . . . . . . . . . . . . . . . 258
N
Navigation
OnStar®. . . . . . . . . . . . . . . . . . . . . . 324
New Vehicle Break-In . . . . . . . . . . . 174
Noise Control System . . . . . . . . . . 234
O
Object Detection System
Messages . . . . . . . . . . . . . . . . . . . . . 114
Odometer . . . . . . . . . . . . . . . . . . . . . . . . 95
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 166
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 217
Engine Oil Life System . . . . . . . 219
Engine Oil Pressure Gauge . . . . . 96
Messages . . . . . . . . . . . . . . . . . . . . .113
Pressure Light . . . . . . . . . . . . . . . . 104
Older Children, Restraints . . . . . . . 65
Online Owner Center . . . . . . . . . . . 312
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . 322
OnStar System . . . . . . . . . . . . . . . . . 149
OnStar
®Additional
Information . . . . . . . . . . . . . . . . . . . . 327
OnStar
®Connections . . . . . . . . . . . 325 OnStar
®Diagnostics . . . . . . . . . . . . 327
OnStar®Emergency . . . . . . . . . . . . 324
OnStar®Navigation . . . . . . . . . . . . . 324
OnStar®Overview . . . . . . . . . . . . . . 323
OnStar®Security . . . . . . . . . . . . . . . 324
Operation Infotainment System . . . . . . . . . . 134
Ordering Service Publications . . . . . . . . . . 318
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Overheating, Engine . . . . . . . . . . . . 228
Overview . . . . . . . . . . . . . . . . . . 131, 133
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 179
Shifting Out of . . . . . . . . . . . . . . . . 180
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 188
Brake and P (Park)Mechanism Check . . . . . . . . . . 236
Over Things That Burn . . . . . . . 181
Parking Assist . . . . . . . . . . . . . . . . . . 195
Perchlorate Materials Requirements, California . . . . . . 213
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . .118 Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . . 149
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 29
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 91
Protection, Battery . . . . . . . . . . . . 129
Retained Accessory (RAP) . . . 179
Seat Adjustment . . . . . . . . . . . . . . . . 41
Steering Fluid . . . . . . . . . . . . . . . . . 229
Windows . . . . . . . . . . . . . . . . . . . . . . . 37
Pregnancy, Using Safety Belts . . . 52
Privacy Vehicle Data Recording . . . . . . . 321
Program Courtesy Transportation . . . . . . 315
Proposition 65 Warning,
California . . . . . . . . . . . .213, 233, 279
R
Radio Frequency Statement . . . . 319
Radio Reception . . . . . . . . . . . . . . . . 138
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 136
Satellite . . . . . . . . . . . . . . . . . . . . . . . 137
Reading Lamps . . . . . . . . . . . . . . . . . 128
Rear Axle . . . . . . . . . . . . . . . . . . . . . . . 234 Locking . . . . . . . . . . . . . . . . . . . . . . . 190
GMC Savana Owner Manual (GMNA-Localizing-U.S./Canada-9159232) -
2016 - crc - 11/11/15
Index 341
Service (cont'd)Maintenance, General
Information . . . . . . . . . . . . . . . . . . 293
Parts Identification Label . . . . . 305
Publications Ordering
Information . . . . . . . . . . . . . . . . . . 318
Scheduling Appointments . . . . . 315
Vehicle Messages . . . . . . . . . . . . .116
Services
Special Application . . . . . . . . . . . 299
Servicing the Airbag . . . . . . . . . . . . . 64
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 236
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 179
Out of Park . . . . . . . . . . . . . . . . . . . 180
Side Door . . . . . . . . . . . . . . . . . . . . . . . 31
Sidemarker
Bulb Replacement . . . . . . . . . . . . 240
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 126
Sliding Door . . . . . . . . . . . . . . . . . . . . . 32
Special Application Services . . . . 299
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . . 306
Speedometer . . . . . . . . . . . . . . . . . . . . 95 StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . 103
Start Vehicle, Remote . . . . . . . . . . . 27
Starter Switch Check . . . . . . . . . . . 235
Starting the Engine . . . . . . . . . . . . . 176
Steering . . . . . . . . . . . . . . . . . . . . . . . . 165 Fluid, Power . . . . . . . . . . . . . . . . . . 229
Wheel Adjustment . . . . . . . . . . . . . . 87
Wheel Controls . . . . . . . . . . . . . . . . . 87
Storage Areas Front . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Storage Compartments . . . . . . . . . . 84
Stuck Vehicle . . . . . . . . . . . . . . . . . . . 169
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . 39
Swing-out Windows . . . . . . . . . . . . . . 37
Switches Airbag On-Off . . . . . . . . . . . . . . . . . . . 61
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Infotainment . . . . . . . . . . . . . 130, 322
Noise Control . . . . . . . . . . . . . . . . . 234
T
Taillamps . . . . . . . . . . . . . . . . . . . . . . . 240
Text Telephone (TTY) Users . . . . 312
Theft-Deterrent Systems . . . . . . . . . 33Immobilizer . . . . . . . . . . . . . . . . . . . . . 33
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249 Tires (cont'd)
All-Season . . . . . . . . . . . . . . . . . . . . 250
All-Terrain . . . . . . . . . . . . . . . . . . . . 250
Buying New Tires . . . . . . . . . . . . . 264
Chains . . . . . . . . . . . . . . . . . . . . . . . . 269
Changing . . . . . . . . . . . . . . . . . . . . . 271
Designations . . . . . . . . . . . . . . . . . 253
Different Size . . . . . . . . . . . . . . . . . 266
Dual Rotation . . . . . . . . . . . . . . . . . 263
Full-Size Spare . . . . . . . . . . . . . . . 278
If a Tire Goes Flat . . . . . . . . . . . . 270
Inspection . . . . . . . . . . . . . . . . . . . . 262
Messages . . . . . . . . . . . . . . . . . . . . .116
Pressure Light . . . . . . . . . . . . . . . . 104
Pressure Monitor Operation . . 259
Pressure Monitor System . . . . . 258
Rotation . . . . . . . . . . . . . . . . . . . . . . 262
Sidewall Labeling . . . . . . . . . . . . . 250
Terminology and Definitions . . 254
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 266
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . . . . . . . 268
Wheel Replacement . . . . . . . . . . 268
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 263
Winter . . . . . . . . . . . . . . . . . . . . . . . . 250
Tow/Haul Mode . . . . . . . . . . . . . . . . . 186