GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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Customer Information 347
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
Transport Canada at
1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
80 rue Noel
Gatineau, QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-GMC-8782
(1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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OnStar 355
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar
service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance,
Advanced Diagnostics, Remote
Services, Roadside Assistance,
Turn-by-Turn Navigation, and
Hands-Free Calling are available on
most vehicles. Not all OnStar
services are available everywhere
or on all vehicles. For more
information, a full description of
OnStar services, system limitations,
and OnStar terms and conditions:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080. .
Press
Qto speak with an
Advisor.
OnStar services cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar
services. Service involving location
information about the vehicle cannot
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. OnStar services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar services may
not work. Other problems beyond
the control of OnStar —such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage
to the vehicle in a crash, or wireless
phone network congestion or
jamming —may prevent service. See
Radio Frequency Statement
0 346.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle
access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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OnStar 357
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. SeeAdd-On Electrical
Equipment 0240. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements
Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
www.lg.com/global/support/
opensource/index and https://
www.onstar.com/us/en/support/
getdocuments.html
libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg,
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
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360 Index
IndexA
Accessories andModifications . . . . . . . . . . . . . . . . . . 242
Accessory Power . . . . . . . . . . . . . . . 208
Add-On Electrical Equipment . . . 240
Additional Information OnStar
®. . . . . . . . . . . . . . . . . . . . . . 354
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . 327
Adjustments
Lumbar, Front Seats . . . . . . . . . . . . 50
Agreements Trademarks and License . . . . . 181
Air Cleaner/Filter, Engine . . . . . . . 250
Air Filter, Passenger
Compartment . . . . . . . . . . . . . . . . . 192
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 191
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . . . 78
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . . . 71
Passenger Sensing System . . . . 73
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 71
What Will You See after an Airbag Inflates? . . . . . . . . . . . . . . . 71
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . 70 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . 68
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 77
Passenger Status Indicator . . . .115
Readiness Light . . . . . . . . . . . . . . .115
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . 77
System Check . . . . . . . . . . . . . . . . . . 67
Alarm Vehicle Security . . . . . . . . . . . . . . . . 38
Alert Side Blind Zone (SBZA) . . . . . . 226
All-Season Tires . . . . . . . . . . . . . . . . 276
All-Wheel Drive . . . . . . . . . . . . 215, 261
AM-FM Radio . . . . . . . . . . . . . . . . . . . 162
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . 166
Antilock Brake System (ABS) . . . 215 Warning Light . . . . . . . . . . . . . . . . . .119
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . .311
Interior . . . . . . . . . . . . . . . . . . . . . . . . 315
Armrest Storage . . . . . . . . . . . . . . . . . 99
Assistance Program, Roadside . . . . . . . . . . . . . . . . . . . . . . 340
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Index 363
Driving (cont'd)If the Vehicle is Stuck . . . . . . . . . 200
Loss of Control . . . . . . . . . . . . . . . 196
Off-Road Recovery . . . . . . . . . . . 196
Vehicle Load Limits . . . . . . . . . . . 200
Wet Roads . . . . . . . . . . . . . . . . . . . 197
Winter . . . . . . . . . . . . . . . . . . . . . . . . 198
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 185
E
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 240
Electrical System
Engine Compartment FuseBlock . . . . . . . . . . . . . . . . . . . . . . . . 266
Fuses and Circuit Breakers . . . 265
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 272
Overload . . . . . . . . . . . . . . . . . . . . . 265
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 351
Engine Air Cleaner/Filter . . . . . . . . . . . . . 250
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . .117
Compartment Overview . . . . . . . 245
Coolant . . . . . . . . . . . . . . . . . . . . . . . 252 Engine (cont'd)
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . .113
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 121
Cooling System . . . . . . . . . . . . . . . 251
Cooling System Messages . . . 132
Cover . . . . . . . . . . . . . . . . . . . . . . . . . 246
Drive Belt Routing . . . . . . . . . . . . 335
Exhaust . . . . . . . . . . . . . . . . . . . . . . 210
Heater . . . . . . . . . . . . . . . . . . . . . . . . 207
Oil Life System . . . . . . . . . . . . . . . 249
Oil Messages . . . . . . . . . . . . . . . . . 133
Oil Pressure Light . . . . . . . . . . . . 121
Overheated Protection Operating Mode . . . . . . . . . . . . . 256
Overheating . . . . . . . . . . . . . . . . . . 255
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . .211
Starting . . . . . . . . . . . . . . . . . . . . . . . 206
Entry Lighting . . . . . . . . . . . . . . . . . . . 154
Equipment, Towing . . . . . . . . . . . . . 238
Event Data Recorders . . . . . . . . . . 348
Extender, Safety Belt . . . . . . . . . . . . 65
Exterior Lamp Controls . . . . . . . . . 150
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 250
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 151
Flashers, Hazard Warning . . . . . . 152
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 294 Changing . . . . . . . . . . . . . . . . . . . . . 295
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 318
Fluid
Automatic Transmission . . . . . . 249
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 259
Power Steering . . . . . . . . . . . . . . . 257
Washer . . . . . . . . . . . . . . . . . . . . . . . 257
Fog Lamps Bulb Replacement . . . . . . . . . . . . 152
Folding Mirrors . . . . . . . . . . . . . . . . . . 41
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 224
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 346
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 49
Heated and Cooled . . . . . . . . . . . . . 53
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
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Index 367
P
Parade Dimming . . . . . . . . . . . . . . . . 155
ParkShifting Into . . . . . . . . . . . . . . . . . . . 208
Shifting Out of . . . . . . . . . . . . . . . . 209
Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . 42
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 216
Brake and P (Park)Mechanism Check . . . . . . . . . . 262
Over Things That Burn . . . . . . . 210
Parking Assist . . . . . . . . . . . . . . . . . . 223
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 115
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Passenger Sensing System . . . . . 73
Perchlorate Materials Requirements, California . . . . . . 242
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 140
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 173
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 33
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Outlets . . . . . . . . . . . . . . . . . . . . . . . 108
Protection, Battery . . . . . . . . . . . . 156 Power (cont'd)
Retained Accessory (RAP) . . . 208
Seat Adjustment . . . . . . . . . . . . . . . . 50
Steering Fluid . . . . . . . . . . . . . . . . . 257
Windows . . . . . . . . . . . . . . . . . . . . . . . 43
Pregnancy, Using Safety Belts . . . 65
Privacy Vehicle Data Recording . . . . . . . 347
Program
Courtesy Transportation . . . . . . 342
Proposition 65 Warning,
California . . . . . . . . . . . .242, 260, 304
R
Radio Frequency Statement . . . . 346
Radio Reception . . . . . . . . . . . . . . . . 165
RadiosAM-FM Radio . . . . . . . . . . . . . . . . . 162
Satellite . . . . . . . . . . . . . . . . . . . . . . . 165
Reading Lamps . . . . . . . . . . . . . . . . . 154
Rear Audio Controller (RAC) . . . 172
Rear Climate Control System . . . . . . . . . . . . . . . . . . . 189, 190
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . . 171
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 54
Rear Vision Camera (RVC) . . . . . 221
Rear Window Washer/Wiper . . . . 106 Rearview Mirrors . . . . . . . . . . . . . . . . 42
Automatic Dimming . . . . . . . . . . . . . 43
Reclining Seatbacks . . . . . . . . . . . . . 51
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . . 330
Records Maintenance . . . . . . . . . . . . . . . . . . 332
Recreational Vehicle Towing . . . . 307
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . . . . . . 339
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . 29
Remote Vehicle Start . . . . . . . . . . . . 31
Replacement Bulbs . . . . . . . . . . . . . 264
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 78
Maintenance . . . . . . . . . . . . . . . . . . 331
Replacing Airbag System . . . . . . . . 78
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 92
Replacing Safety Belt System
Parts after a Crash . . . . . . . . . . . . . 66
Reporting Safety Defects Canadian Government . . . . . . . . 347
General Motors . . . . . . . . . . . . . . . 347
U.S. Government . . . . . . . . . . . . . 346
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 84
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368 Index
Retained AccessoryPower (RAP) . . . . . . . . . . . . . . . . . . 208
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 136
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 197
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . . . . 340
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . 45
Roof Rack System . . . . . . . . . . . . . . 101
Rotation, Tires . . . . . . . . . . . . . . . . . . 288
Routing, Engine Drive Belt . . . . . . 335
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . . 211
S
Safety Belts . . . . . . . . . . . . . . . . . . . . . 59Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Extender . . . . . . . . . . . . . . . . . . . . . . . . 65
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . . . 60
Lap-Shoulder Belt . . . . . . . . . . . . . . 61
Reminders . . . . . . . . . . . . . . . . . . . . .114
Replacing after a Crash . . . . . . . . 66
Use During Pregnancy . . . . . . . . . . 65
Safety Defects Reporting Canadian Government . . . . . . . . 347
General Motors . . . . . . . . . . . . . . . 347 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . 346
Safety Locks . . . . . . . . . . . . . . . . . . . . . 34
Safety System Check . . . . . . . . . . . . 65
Satellite Radio . . . . . . . . . . . . . . . . . . 165
Scheduling Appointments . . . . . . . 342
Seats Adjustment, Front . . . . . . . . . . . . . . . 49
Head Restraints . . . . . . . . . . . . . . . . 48
Lumbar Adjustment, Front . . . . . . 50
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 52
Power Adjustment, Front . . . . . . . 50
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Reclining Seatbacks . . . . . . . . . . . . 51
Third Row Seat . . . . . . . . . . . . . . . . . 56
Securing Child Restraints . . . . 92, 94
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Messages . . . . . . . . . . . . . . . . . . . . 137
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 351
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . 38
Vehicle Alarm . . . . . . . . . . . . . . . . . . . 38
Service
Accessories andModifications . . . . . . . . . . . . . . . . 242
Climate Control System . . . . . . . 182
Doing Your Own Work . . . . . . . . 243
Engine Soon Light . . . . . . . . . . . . .117 Service (cont'd)
Maintenance Records . . . . . . . . 332
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 320
Parts Identification Label . . . . . 333
Publications Ordering Information . . . . . . . . . . . . . . . . . . 345
Scheduling Appointments . . . . . 342
Vehicle Messages . . . . . . . . . . . . 137
Services Special Application . . . . . . . . . . . 327
Servicing the Airbag . . . . . . . . . . . . . 77
Settings . . . . . . . . . . . . . . . . . . . . . . . . 179
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . 261
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 208
Out of Park . . . . . . . . . . . . . . . . . . . 209
Side Blind Zone Alert (SBZA) . . . 226
Signals, Turn and Lane-Change . . . . . . . . . . . . . . . . . 152
Spare Tire
Compact . . . . . . . . . . . . . . . . . . . . . . 302
Special Application Services . . . . 327
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . . 334
Speedometer . . . . . . . . . . . . . . . . . . . 112