USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the main
features of SYNC. While the system
supports a variety of features, many are
dependent on your cell phone's
functionality. At a minimum, most cell
phones with Bluetooth wireless technology
support the following functions:
•
Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone's
compatibility, see your cell phone's manual
and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing a Cell Phone for the First
Time
Note:
SYNC can support downloading up
to approximately 1000 entries per
Bluetooth-enabled cell phone.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Note: To scroll through the menus, press
the up and down arrows on your audio
system.
Wirelessly pairing your cell phone with
SYNC allows you to make and receive
hands-free calls.
Press the phone button. When the display indicates there is no cell phone paired,
do the following: Action and Description
Message
Press the
OK button.
No Phone Paired
Find SYNC 1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
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Depending on your cell phone's capability
and your market, the system may prompt
you with questions, such as setting the
current cell phone as the primary cell
phone (the cell phone SYNC automatically
tries to connect with first upon vehicle
start-up) and downloading your
phonebook.
Pairing Subsequent Cell Phones
Note:
To scroll through the menus, press
the up and down arrows on your audio
system.
Note: Make sure to switch on the ignition
and the radio. Put the transmission in
position park (P) (automatic transmission)
or neutral with the parking brake applied
(manual transmission).
Press the phone button, then scroll to: Action
Message
Press the
OK button.
Phone settings
Press the
OK button.
Bluetooth device
Press the
OK button. When the following message appears
in the display.
Add
Find SYNC
1. Press the
OK button.
2. Put your cell phone into Bluetooth discovery mode. See your device's manual if necessary.
3. When prompted on your cell phone's display, enter the six-digit PIN provided by SYNC in the radio display. The
display indicates when the pairing is successful.
The system then prompts with questions, such as if you would like to set the current cell
phone as the primary cell phone (the cell phone SYNC automatically tries to connect
with first upon vehicle start-up) or download your phonebook.
Phone Voice Commands
Press the voice icon and say: Voice Commands
Phone
You can then say any of the following
commands.
Call History Incoming
Call History Missed
Call History Outgoing Voice Commands
Phonebook ___
Phonebook ___ at Home
Phonebook ___ at Work
Phonebook ___ in Office
Phonebook ___ on Cell
___ is a dynamic listing that should be the
name of a contact in your phonebook. For
example you could say "Call Mom".
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Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
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Safety Information
WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. •
Do not attempt to service or repair the
system. Have your vehicle checked by
an authorized dealer.
• Do not operate media devices if the
power cables are broken or damaged. •
Make sure the power cables do not
interfere with the safe operation of your
vehicle's controls or affect your safe
driving abilities.
• Some SYNC functions are
speed-dependent. Their use is limited
to when your vehicle is traveling at
speeds below 3 mph (5 km/h).
Make sure that you review your device's
manual before using it with SYNC.
Speed-restricted Features
Some features of this system are restricted
from use unless your vehicle is stationary.
• Screens crowded with information, for
example:
•Point of Interest reviews and ratings
• SIRIUS Travel Link sports scores
• Movie times
• Ski conditions.
• Any action that requires keyboard use,
for example: entering a navigation
destination or editing information.
• All lists are limited, for example: phone
contacts.
See the following chart for more specific
examples. Speed-restricted Features
Pairing a cell phone
Cell phone
Adding or editing phonebook contacts
Phone contacts and recent phone call entries
Enabling Valet Mode
System Functionality
Editing settings while the rear view camera or active park
assist are active
Editing wireless settings
Wi-Fi and Wireless
Editing the list of wireless networks
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Message
Item
Phone
A
Quick Dial
B
Phonebook
C
History
D
Messaging
E
Settings
F
Hands-free calling is one of the main
features of SYNC. Once you pair your cell
phone, you can access many options using
the touchscreen or voice commands. While
the system supports a variety of features,
many are dependent on your cell phone ’s
functionality.
At a minimum, most cell phones with
Bluetooth wireless technology support the
following functions:
• Answering an incoming call.
• Ending a call.
• Using privacy mode.
• Dialing a number.
• Redialing.
• Call waiting notification.
• Caller ID. Other features, such as text messaging
using Bluetooth and automatic phonebook
download, are cell phone-dependent
features. To check your cell phone
’s
compatibility, see your cell phone ’s user
manual and visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
Pairing Your Cell Phone for the
First Time WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. The first thing you must do to use the
phone features of SYNC is to pair your
Bluetooth-enabled cell phone with SYNC.
This allows you to use your cell phone in a
hands-free manner.
Note:
This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h).
Touch the upper left corner of the touchscreen: Action and Description
Message
Add phone Follow the on-screen instructions.
Find SYNC
Make sure that Bluetooth is set to On
and that your cell phone
is in the correct mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
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™
Action and Description
Message
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
Pairing Subsequent Cell Phones
Note: This is a speed-dependent feature.
It is unavailable when your vehicle is
traveling at speeds over 3 mph (5 km/h). Make sure that Bluetooth is set to
On and
that your cell phone is in the correct mode.
See your device's manual if necessary.
To pair a subsequent cell phone, select: Action and Description
Menu Item
Phone
Settings
Bluetooth Devices
Add Device Follow the on-screen instructions.
Find SYNC
Make sure that Bluetooth is set to On
and that your cell phone
is in the correct mode. See your cell phone ’s manual if
necessary.
Select
SYNC and a six-digit PIN appears on your device.
If you are prompted to enter a PIN on your device, it does not
support Secure Simple Pairing. To pair, enter the PIN
displayed on the touchscreen. Skip the next step.
When prompted on your cell phone ’s display, confirm that
the PIN provided by SYNC matches the PIN displayed on your
cell phone.
The display indicates when the pairing is successful.
SYNC may prompt you with more cell phone options. For
more information on your cell phone's capability, see your
cell phone's manual and visit the website.
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™
Manual Seats.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 106
Adjusting the Lumbar Support .................... 105
Folding the Seatback....................................... 106
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Media Hub
.......................................................272
Message Center See: Information Displays................................. 85
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 74
Mobile Communications Equipment
.......12
Motorcraft Parts - 1.6L EcoBoost™.................................................250
Motorcraft Parts - 2.5L
...............................251
MyFord Touch ™............................................319
General Information.......................................... 319
MyKey Troubleshooting
...............................52
MyKey ™............................................................48
Principle of Operation........................................ 48
N
Navigation.......................................................372 cityseekr................................................................. 374
Destination Mode............................................... 372
Map Mode............................................................. 378
Navigation Map Updates................................. 381
Navigation Voice Commands........................ 381
Point of Interest (POI) Categories...............374
Quick-touch Buttons....................................... 380
Setting Your Navigation Preferences..........375
Normal Scheduled Maintenance
..........389
Intelligent Oil-Life Monitor™........................ 389
Maintenance Intervals..................................... 390
O
Oil Change Indicator Reset.......................198 Resetting the Oil Life Monitoring
System.............................................................. 198
Oil Check See: Engine Oil Check....................................... 197Opening and Closing the Hood...............193
Closing the Hood................................................ 194
Opening the Hood.............................................. 193
Ordering Additional Owner's Literature.......................................................179
Obtaining a French Owner ’s Manual...........179
Overhead Console
.........................................114
Rear Door Storage Compartment.................114
P
Parking Aids....................................................135 Principle of Operation....................................... 135
Parking Brake
.................................................130
Passive Anti-Theft System........................58
SecuriLock®........................................................... 58
PATS See: Passive Anti-Theft System..................... 58
Perchlorate.........................................................11
Personalized Settings..................................88 Measure Units....................................................... 88
Switching Chimes Off........................................ 88
Personal Safety System ™
..........................35
How Does the Personal Safety System
Work?.................................................................. 35
Phone...............................................................355 Making Calls........................................................ 358
Pairing Subsequent Cell Phones.................. 357
Pairing Your Cell Phone for the First Time................................................................... 356
Phone Menu Options....................................... 358
Phone Settings.................................................... 361
Phone Voice Commands................................ 362
Receiving Calls................................................... 358
Text Messaging................................................... 359
Post-Crash Alert System............................174
Power Door Locks See: Locking and Unlocking............................. 53
Power Seats
...................................................106
Power Steering Fluid Check....................200
Power Windows - Vehicles With: One-Touch Down Driver Window..........74
Accessory Delay.................................................... 74
One-Touch Down................................................. 74
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Traction Control.............................................132
Principle of Operation....................................... 132
Trailer Sway Control
....................................160
Transmission Code Designation............253
Transmission..................................................126
Transmission See: Transmission.............................................. 126
Transporting the Vehicle
............................165
Trip Computer..................................................87
Average Fuel.......................................................... 88
Digital Speedometer.......................................... 88
Distance to Empty............................................... 87
Resetting the Trip Computer............................ 87
Trip Odometer....................................................... 87
U
Under Hood Overview - 1.6L....................195
Under Hood Overview - 2.5L...................196
USB Port
..........................................................272
Using Cruise Control...................................140
Switching Cruise Control Off......................... 140
Switching Cruise Control On.......................... 140
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains
......................................237
Using Stability Control................................134
Using SYNC™ With Your Media Player............................................................300
Accessing Your Play Menu............................. 305
Connecting Your Digital Media Player to the USB Port.......................................................... 300
Line In Audio........................................................ 303
Media Menu Features...................................... 303
Media Voice Commands................................ 302
System Settings................................................. 307
What's Playing?................................................. 302Using SYNC™ With Your Phone
............279
Accessing Features Through the Phone
Menu.................................................................. 283
Accessing Your Phone Settings.................... 287
Making a Call....................................................... 282
Pairing a Cell Phone for the First Time................................................................... 279
Pairing Subsequent Cell Phones.................280
Phone Options during an Active Call.........282
Phone Voice Commands............................... 280
Receiving Calls.................................................... 282
System Settings................................................. 288
Text Messaging................................................... 285
Using Traction Control................................132 Switching the System Off................................ 132
System Indicator Lights and Messages.......................................................... 132
Using a Switch..................................................... 132
Using the Information Display Controls............................................................. 132
Using Voice Recognition............................276 Initiating a Voice Session................................ 276
System Interaction and Feedback...............277
Using Winter Tires
........................................237
Utilizing the Mediation/Arbitration Program (Canada Only)..........................177
V
Vehicle Care
....................................................214
Vehicle Certification Label.......................252
Vehicle Identification Number.................251
Vehicle Storage
.............................................218
Battery.................................................................... 219
Body........................................................................\
. 219
Brakes..................................................................... 219
Cooling system.................................................... 219
Engine..................................................................... 219
Fuel system........................................................... 219
General................................................................... 219
Miscellaneous..................................................... 220
Removing Vehicle From Storage.................220
Tires........................................................................\
. 219
Ventilation See: Climate Control........................................... 95
Vents See: Air Vents........................................................ 95
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