
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
385
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

When to expect the message prompting you to change your oil
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(5000-7999 km) Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
390
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A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories....................................................382 Exterior Style....................................................... 382
Interior Style........................................................ 382
Lifestyle................................................................. 382
Peace of Mind..................................................... 382
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps........................205 Horizontal Aim Adjustment.......................... 206
Vertical Aim Adjustment................................ 205
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................44
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter..............212
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices...................................................404
Audible Warnings and Indicators.............84 Automatic Transmission Warning
Chime.................................................................. 84
Headlamps On Warning Chime..................... 84
Key in Ignition Warning Chime........................ 84
Parking Brake On Warning Chime.................84
Audio Control..................................................60
Audio Input Jack...........................................272
Audio System................................................258 General Information......................................... 258
Audio Troubleshooting...............................273
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................265
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263 Audio Unit - Vehicles With: AM/
FM...................................................................259
AUX Button.......................................................... 262
Clock Button......................................................... 261
Frequency Band Buttons................................. 261
Menu Button........................................................ 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Buttons.................................... 261
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................262
Autolamps
........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 99
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
............................................................200
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery...................... 201
Blind Spot Information System................141 Switching the System Off and On...............143
System Errors....................................................... 143
Using the System................................................. 141
Bonnet Lock See: Opening and Closing the Hood...........193
Booster Seats
..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.......................................200
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Brakes...............................................................129
General Information.......................................... 129
Breaking-In......................................................167
Bulb Specification Chart.............................211
C
Cabin Air Filter...............................................102
California Proposition 65..............................11
Capacities and Specifications - 1.6L EcoBoost™.................................................253
Capacities............................................................. 253
Specifications..................................................... 254
Capacities and Specifications - 2.5L.................................................................255
Capacities............................................................. 255
Specifications..................................................... 256
Capacities and Specifications................249
Cargo Nets......................................................149 Installing the Net................................................ 149
Removing the Net.............................................. 150
Car Wash See: Cleaning the Exterior............................... 214
Center Console...............................................114
Changing a Bulb..........................................206 Central High Mounted Brake Lamp............209
Front Fog Lamps............................................... 208
Headlamp............................................................ 206
Interior Lamps.................................................... 209
License Plate Lamp.......................................... 209
Rear Lamps......................................................... 209
Side Direction Indicator.................................. 208
Changing a Fuse............................................191 Fuses........................................................................\
191
Changing a Road Wheel...........................242 Changing a Road Wheel................................. 244
Dissimilar Spare Wheel and Tire Assembly Information...................................................... 243
Stowing the Flat or Spare Tire...................... 246
Changing the 12V Battery
..........................201
Changing the Engine Air Filter..................212 2.5L Engine............................................................ 213
EcoBoost Engines............................................... 212
Changing the Wiper Blades.....................202 Front Wiper Blades........................................... 203
Rear Window Wiper Blades........................... 203
Service Position.................................................. 202
Checking MyKey System Status................51 Checking the Wiper Blades.....................202
Child Restraint and Seatbelt
Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Cigar Lighter
.....................................................113
Cleaning Leather Seats...............................217
Cleaning Products
........................................214
Cleaning the Alloy Wheels........................218
Cleaning the Engine
.....................................215
Cleaning the Exterior...................................214
Exterior Chrome Parts....................................... 214
Exterior Plastic Parts......................................... 215
Stripes or Graphics............................................. 215
Underbody............................................................. 215
Cleaning the Instrument Panel and Instrument Cluster Lens..........................217
Cleaning the Interior....................................216
Cleaning the Windows and Wiper Blades
............................................................216
Clearing All MyKeys.......................................50
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock....................................................................87 Type 1........................................................................\
. 87
Type 2........................................................................\
87
Cold Weather Precautions
........................168
Coolant Check See: Engine Coolant Check............................ 198
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator........43
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................143 False Alerts........................................................... 146
Switching the System Off and On...............146
System Errors....................................................... 146
System Lights, Messages and Audible Alerts.................................................................. 145
System Limitations............................................ 145
Using the System................................................ 143
Cruise Control...................................................61 Principle of Operation...................................... 140
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Cruise control
See: Using Cruise Control................................ 140
Cup Holders.....................................................114
Customer Assistance..................................175
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................69 Type 1 - Conventional
(Non-Configurable)....................................... 69
Type 2 - Configurable......................................... 69
Digital Radio
...................................................267
HD Radio Reception and Station
Troubleshooting............................................ 268
Direction Indicators
.........................................71
Driver and Passenger Airbags....................37 Children and Airbags........................................... 37
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driving Aids......................................................141
Driving Hints....................................................167
Driving Through Water...............................168
DRL See: Daytime Running Lamps......................... 69
E
Economical Driving
......................................167
Emission Control System...........................123 On-Board Diagnostics (OBD-II).................... 124
Readiness for Inspection/Maintenance (I/M) Testing.................................................... 125
End User License Agreement.................404 SYNC End User License Agreement
(EULA)............................................................. 404
Engine Block Heater
......................................117
Using the Engine Block Heater........................ 117
Engine Coolant Check
................................198
Adding Engine Coolant.................................... 199
Checking the Engine Coolant........................ 198
Recycled Engine Coolant................................ 199
Severe Climates................................................. 200
Engine Immobilizer See: Passive Anti-Theft System..................... 58Engine Oil Check
...........................................197
Adding Engine Oil................................................ 197
Engine Oil Dipstick - 1.6L EcoBoost™..................................................197
Engine Oil Dipstick - 2.5L...........................197
Engine Specifications - 1.6L EcoBoost™
.................................................249
Drivebelt Routing............................................... 249
Engine Specifications - 2.5L....................249 Drivebelt Routing............................................... 250
Entertainment..............................................339 AM/FM Radio...................................................... 340
Bluetooth Audio................................................. 355
CD........................................................................\
.... 350
SD Card Slot and USB Port............................. 351
SIRIUS® Satellite Radio (If Activated)........................................................ 345
Supported Media Players, Formats and Metadata Information................................ 355
Environment......................................................14
Essential Towing Checks...........................162 Before Towing a Trailer..................................... 163
Hitches.................................................................... 162
Launching or Retrieving a Boat or Personal Watercraft........................................................ 164
Safety Chains....................................................... 162
Trailer Brakes........................................................ 163
Trailer Lamps........................................................ 163
Trailer Towing Connector................................. 162
When Towing a Trailer...................................... 163
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)
.................384
SERVICE PLANS (CANADA ONLY)............385
SERVICE PLANS (U.S. Only)......................... 384
Exterior Mirrors
.................................................77
Fold Away Exterior Mirrors................................ 78
Power Exterior Mirrors......................................... 77
F
Fastening the Seatbelts
..............................29
Safety Belt Extension Assembly...................... 31
Safety Belt Locking Modes............................... 30
Using Safety Belts During Pregnancy...........29
Floor Mats
.......................................................168
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Fog Lamps - Front
See: Front Fog Lamps........................................ 70
Ford Credit..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................70
Front Parking Aid..........................................136
Front Passenger Sensing System
............38
Fuel and Refueling........................................118
Fuel Consumption
........................................122
Calculating Fuel Economy............................... 123
Filling the Tank..................................................... 123
Fuel Quality - E85.........................................119 Choosing the Right Fuel - Flex Fuel
Vehicles.............................................................. 119
Fuel Quality
......................................................119
Choosing the Right Fuel.................................... 119
Fuel Shutoff.....................................................171
Fuse Box Locations.......................................181 Engine Compartment Fuse Box..................... 181
Luggage Compartment Fuse Box.................181
Passenger Compartment Fuse Box.............181
Fuses
..................................................................181
Fuse Specification Chart...........................182 Cargo Compartment Fuse Box..................... 188
Engine Compartment Fuse Box.................... 182
Passenger Compartment Fuse Box............186
G
Gauges...............................................................80 Engine Coolant Temperature Gauge............80
Fuel Gauge............................................................... 81
Information Display............................................ 80
General Information on Radio Frequencies...................................................45
General Maintenance Information
.......386
Multi-Point Inspection..................................... 388
Owner Checks and Services.......................... 387
Protecting Your Investment.......................... 386
Why Maintain Your Vehicle?......................... 386
Why Maintain Your Vehicle at Your Dealership?..................................................... 386
Getting Assistance Outside the U.S. and Canada..........................................................178
Getting the Services You Need................175 Away From Home............................................... 175Global Opening and Closing......................76
Global Closing........................................................ 76
Global Opening..................................................... 76
H
Handbrake See: Parking Brake............................................. 130
Hazard Warning Flashers............................171
Headlamp Adjusting See: Adjusting the Headlamps.................... 205
Headlamp Exit Delay....................................69
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats....................................................111
Heated Windows and Mirrors...................101 Heated Exterior Mirrors..................................... 102
Heated Rear Window........................................ 102
Heated Windshield............................................ 102
Heating See: Climate Control........................................... 95
Hill Start Assist..............................................130 Switching the System On and Off.................131
Using Hill Start Assist....................................... 130
Hints on Controlling the Interior Climate...........................................................99
Cooling the Interior Quickly............................ 100
General Hints......................................................... 99
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions............................... 100
Recommended Settings for Cooling .........100
Recommended Settings for Heating..........100
Side Window Defogging in Cold Weather............................................................ 100
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes............................................................129
Hood Lock See: Opening and Closing the Hood...........193
I
Ignition Switch................................................115
In California (U.S. Only)..............................176
430
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index