When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles
(800 kilometers) of the message
appearing. Make sure you reset the
Intelligent Oil-Life Monitor after each oil
change. See Oil Change Indicator Reset
(page 198).
If your information display resets
prematurely or becomes inoperative, you
should perform the oil change interval at
six months or 5000 miles (8000
kilometers) from your last oil change.
Never exceed one year or 10000 miles
(16000 kilometers) between oil change
intervals.
Your vehicle is very sophisticated and built
with multiple, complex, performance
systems. Every manufacturer develops
these systems using different
specifications and performance features.
That is why it is important to rely upon your
dealership to properly diagnose and repair
your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts
and component systems based upon
engineering testing. Ford Motor Company
relies upon this testing to determine the
most appropriate mileage for replacement
of oils and fluids to protect your vehicle at
the lowest overall cost to you and
recommends against maintenance
schedules that deviate from the scheduled
maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or
Ford-authorized re-manufactured
replacement parts engineered for your
vehicle. Additives and Chemicals
This owner's manual and the Ford
Workshop Manual list the recommended
additives and chemicals for your vehicle.
We do not recommend using chemicals or
additives not approved by us as part of
your vehicle
’s normal maintenance. Please
consult your warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and, by
itself, does not necessarily indicate a
concern or that the fluid needs to be
changed. However, a qualified expert, such
as the factory-trained technicians at your
dealership, should inspect discolored fluids
that also show signs of overheating or
foreign material contamination
immediately.
Make sure to change your vehicle ’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a
viable way to change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems are
flushed only with new fluid that is the same
as that required to fill and operate the
system or using a Ford-approved flushing
chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 197). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
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SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle
occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician. Perform the services shown in the
following tables when specified, or within
3000 miles (4800 kilometers) of a
message indicating that an oil change is
required appears in the information display.
•
Example 1
: The oil change required
message comes on at 28751 miles
(46270 kilometers). Perform the
30000-mile (48000-kilometer)
automatic transmission fluid
replacement.
• Example 2
: The oil change required
message has not come on, but the
odometer reads 30000 miles (48000
kilometers) (for example, the
Intelligent Oil-Life Monitor was reset
at 25000 miles [40000 kilometers]).
Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 197).
393
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A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories....................................................382 Exterior Style....................................................... 382
Interior Style........................................................ 382
Lifestyle................................................................. 382
Peace of Mind..................................................... 382
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps........................205 Horizontal Aim Adjustment.......................... 206
Vertical Aim Adjustment................................ 205
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................44
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter..............212
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices...................................................404
Audible Warnings and Indicators.............84 Automatic Transmission Warning
Chime.................................................................. 84
Headlamps On Warning Chime..................... 84
Key in Ignition Warning Chime........................ 84
Parking Brake On Warning Chime.................84
Audio Control..................................................60
Audio Input Jack...........................................272
Audio System................................................258 General Information......................................... 258
Audio Troubleshooting...............................273
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................265
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263 Audio Unit - Vehicles With: AM/
FM...................................................................259
AUX Button.......................................................... 262
Clock Button......................................................... 261
Frequency Band Buttons................................. 261
Menu Button........................................................ 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Buttons.................................... 261
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................262
Autolamps
........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 99
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
............................................................200
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery...................... 201
Blind Spot Information System................141 Switching the System Off and On...............143
System Errors....................................................... 143
Using the System................................................. 141
Bonnet Lock See: Opening and Closing the Hood...........193
Booster Seats
..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.......................................200
427
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index
Manual Seats.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 106
Adjusting the Lumbar Support .................... 105
Folding the Seatback....................................... 106
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Media Hub
.......................................................272
Message Center See: Information Displays................................. 85
Mirrors See: Heated Windows and Mirrors...............101
See: Windows and Mirrors................................ 74
Mobile Communications Equipment
.......12
Motorcraft Parts - 1.6L EcoBoost™.................................................250
Motorcraft Parts - 2.5L
...............................251
MyFord Touch ™............................................319
General Information.......................................... 319
MyKey Troubleshooting
...............................52
MyKey ™............................................................48
Principle of Operation........................................ 48
N
Navigation.......................................................372 cityseekr................................................................. 374
Destination Mode............................................... 372
Map Mode............................................................. 378
Navigation Map Updates................................. 381
Navigation Voice Commands........................ 381
Point of Interest (POI) Categories...............374
Quick-touch Buttons....................................... 380
Setting Your Navigation Preferences..........375
Normal Scheduled Maintenance
..........389
Intelligent Oil-Life Monitor™........................ 389
Maintenance Intervals..................................... 390
O
Oil Change Indicator Reset.......................198 Resetting the Oil Life Monitoring
System.............................................................. 198
Oil Check See: Engine Oil Check....................................... 197Opening and Closing the Hood...............193
Closing the Hood................................................ 194
Opening the Hood.............................................. 193
Ordering Additional Owner's Literature.......................................................179
Obtaining a French Owner ’s Manual...........179
Overhead Console
.........................................114
Rear Door Storage Compartment.................114
P
Parking Aids....................................................135 Principle of Operation....................................... 135
Parking Brake
.................................................130
Passive Anti-Theft System........................58
SecuriLock®........................................................... 58
PATS See: Passive Anti-Theft System..................... 58
Perchlorate.........................................................11
Personalized Settings..................................88 Measure Units....................................................... 88
Switching Chimes Off........................................ 88
Personal Safety System ™
..........................35
How Does the Personal Safety System
Work?.................................................................. 35
Phone...............................................................355 Making Calls........................................................ 358
Pairing Subsequent Cell Phones.................. 357
Pairing Your Cell Phone for the First Time................................................................... 356
Phone Menu Options....................................... 358
Phone Settings.................................................... 361
Phone Voice Commands................................ 362
Receiving Calls................................................... 358
Text Messaging................................................... 359
Post-Crash Alert System............................174
Power Door Locks See: Locking and Unlocking............................. 53
Power Seats
...................................................106
Power Steering Fluid Check....................200
Power Windows - Vehicles With: One-Touch Down Driver Window..........74
Accessory Delay.................................................... 74
One-Touch Down................................................. 74
432
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index
Seatbelt Warning Lamp and Indicator
Chime...............................................................32
Conditions of operation..................................... 32
Seats.................................................................103
Security..............................................................58
Settings............................................................327 Clock....................................................................... 327
Display................................................................... 328
Settings................................................................... 331
Sound..................................................................... 329
Vehicle................................................................... 329
Side Airbags
......................................................41
Sitting in the Correct Position..................103
Snow Chains See: Using Snow Chains.................................. 237
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................392
Speed Control See: Cruise Control............................................ 140
Stability Control............................................133 Principle of Operation....................................... 133
Starter Switch See: Ignition Switch............................................ 115
Starting a Gasoline Engine........................116 Cold or Hot Engine.............................................. 116
Engine Idle Speed after Starting.................... 116
Flooded Engine..................................................... 116
Starting and Stopping the Engine...........115 General Information........................................... 115
Steering
............................................................146
Electric Power Steering.................................... 146
Steering Wheel
...............................................60
Storage Compartments..............................114
Sun Shades......................................................78
Bounce-Back......................................................... 79
Opening and Closing the Sun Shade............79
Sun Shade Relearning........................................ 79
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Switching Off the Engine............................116 Vehicles With a Turbocharger......................... 116
Symbols Glossary
.............................................7 SYNC™ Applications and Services.......291
911 Assist................................................................ 291
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only).................................................... 295
Vehicle Health Report (If Equipped, United States Only).................................................... 293
SYNC™ AppLink ™
.....................................299
SYNC Mobile Apps............................................ 299
SYNC™............................................................274 General Information.......................................... 274
SYNC™ Troubleshooting
..........................310
T
Tailgate See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications............249
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................177
Tire Care
..........................................................222
Glossary of Tire Terminology......................... 224
Information About Uniform Tire Quality Grading.............................................................. 222
Information Contained on the Tire Sidewall............................................................ 225
Temperature A B C............................................ 223
Traction AA A B C............................................... 223
Treadwear............................................................. 223
Tire Pressure Monitoring System...........238 Changing Tires With a Tire Pressure
Monitoring System....................................... 239
Tire Pressure Monitoring System Reset Procedure.......................................................... 241
Understanding the Tire Pressure Monitoring System ............................................................. 239
Tires See: Wheels and Tires....................................... 221
Towing a Trailer.............................................159 Load Placement.................................................. 159
Towing Points
................................................164
Towing the Vehicle on Four Wheels..........................................................166
Emergency Towing............................................ 166
Recreational Vehicle Towing ......................... 166
Towing..............................................................159
434
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index
Traction Control.............................................132
Principle of Operation....................................... 132
Trailer Sway Control
....................................160
Transmission Code Designation............253
Transmission..................................................126
Transmission See: Transmission.............................................. 126
Transporting the Vehicle
............................165
Trip Computer..................................................87
Average Fuel.......................................................... 88
Digital Speedometer.......................................... 88
Distance to Empty............................................... 87
Resetting the Trip Computer............................ 87
Trip Odometer....................................................... 87
U
Under Hood Overview - 1.6L....................195
Under Hood Overview - 2.5L...................196
USB Port
..........................................................272
Using Cruise Control...................................140
Switching Cruise Control Off......................... 140
Switching Cruise Control On.......................... 140
Using MyKey With Remote Start Systems..........................................................52
Using Snow Chains
......................................237
Using Stability Control................................134
Using SYNC™ With Your Media Player............................................................300
Accessing Your Play Menu............................. 305
Connecting Your Digital Media Player to the USB Port.......................................................... 300
Line In Audio........................................................ 303
Media Menu Features...................................... 303
Media Voice Commands................................ 302
System Settings................................................. 307
What's Playing?................................................. 302Using SYNC™ With Your Phone
............279
Accessing Features Through the Phone
Menu.................................................................. 283
Accessing Your Phone Settings.................... 287
Making a Call....................................................... 282
Pairing a Cell Phone for the First Time................................................................... 279
Pairing Subsequent Cell Phones.................280
Phone Options during an Active Call.........282
Phone Voice Commands............................... 280
Receiving Calls.................................................... 282
System Settings................................................. 288
Text Messaging................................................... 285
Using Traction Control................................132 Switching the System Off................................ 132
System Indicator Lights and Messages.......................................................... 132
Using a Switch..................................................... 132
Using the Information Display Controls............................................................. 132
Using Voice Recognition............................276 Initiating a Voice Session................................ 276
System Interaction and Feedback...............277
Using Winter Tires
........................................237
Utilizing the Mediation/Arbitration Program (Canada Only)..........................177
V
Vehicle Care
....................................................214
Vehicle Certification Label.......................252
Vehicle Identification Number.................251
Vehicle Storage
.............................................218
Battery.................................................................... 219
Body........................................................................\
. 219
Brakes..................................................................... 219
Cooling system.................................................... 219
Engine..................................................................... 219
Fuel system........................................................... 219
General................................................................... 219
Miscellaneous..................................................... 220
Removing Vehicle From Storage.................220
Tires........................................................................\
. 219
Ventilation See: Climate Control........................................... 95
Vents See: Air Vents........................................................ 95
435
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index