In the CAMVAP program, impartial
third-party arbitrators conduct hearings at
mutually convenient times and places in
an informal environment. These impartial
arbitrators review the positions of the
parties, make decisions and, when
appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair,
and final as the arbitrator
’s award is
binding on both you and Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For
more information, without charge or
obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685
or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded
fuel.
If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower
than is recommended for your vehicle,
contact our Customer Relationship Center.
The use of leaded fuel in your vehicle
without proper conversion may damage
the effectiveness of your emission control
system and may cause engine knocking or
serious engine damage. Ford Motor
Company or Ford of Canada is not
responsible for any damage caused by use
of improper fuel. Using leaded fuel may
also result in difficulty importing your
vehicle back into the United States. If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the
Commonwealth of the Northern Mariana
Islands (CNMI), America Samoa, and the
U.S. Virgin Islands, please feel free to call
our Toll-Free Number: (800) 841-FORD
(3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If
the authorized dealer cannot help you,
contact:
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If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved
in individual problems between
you, your dealer, or Ford Motor
Company.
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go to
http://www.safercar.gov; or write
to:
Administrator
1200 New Jersey Avenue,
Southeast
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from
http://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has
a defect which could cause a
crash or could cause injury or
death, you should immediately
inform Transport Canada.Transport Canada Contact Information
http://www.tc.gc.ca/eng/roadsafety/menu.htm
Website
1–800–333–0510
Phone
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Eject: Press this button to eject a CD.
A
Cursor arrows:
Press these buttons to scroll through on screen audio system
choices.
B
OK:
Press this button to confirm menu selections.
C
Information:
Press this button to access any available radio or CD information.
D
TUNE - and TUNE +:
Press these buttons to manually search the frequency
band.
E
Number block:
In radio mode, store your favorite radio stations. To store a
radio station, tune to the station, then press and hold a preset button until sound
returns. In CD mode, select a track. In phone mode, enter a phone number.
F
Clock:
Push to access clock settings. You can also set the clock by pressing
the MENU button and scrolling to Clock Settings.
G
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
H
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Seek: Press and release these buttons to go to the previous or next preset radio
station or disc track. Press and hold these buttons to fast forward to the previous
or next strong radio station, memory preset or through the current disc track.
I
On, off and volume:
Press this button to switch the system off and on. Turn
to adjust the volume.
J
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
K
SOUND:
Press this button to access settings for Treble, Middle, Bass, Fade
and Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit. Sound settings can be set
for each audio source independently.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 274).
M
MEDIA:
Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press
MENU
and scroll to Select Source.
N
RADIO:
Press this button to listen to the radio or change radio frequencies.
Press the function buttons below the radio screen to select different radio
functions.
O
AUDIO UNIT - VEHICLES WITH:
AM/FM/CD/SYNC/SATELLITE
RADIO WARNING
Driving while distracted can result in
loss of vehicle control, crash and
injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
You can operate your audio system
for up to one hour after you switch the
ignition off. Press the on and off control to
operate the system with the ignition turned
off. The system automatically turns off after
one hour.
Note: Some features, such as SIRIUS
satellite radio, may not be available in your
location. Check with an authorized dealer.
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Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Audio System
Eject: Press this button to eject a CD.
A
Cursor arrows:
Press these buttons to scroll through on screen audio system
choices.
B
OK:
Press this button to confirm menu selections.
C
Information:
Press this button to access any available radio or CD information.
D
TUNE - and TUNE +:
Press these buttons to manually search the frequency
band.
E
Number block:
In radio mode, store your favorite radio stations. To store a
radio station, tune to the station, then press and hold a preset button until sound
returns. In CD mode, select a track. In phone mode, enter a phone number.
F
Clock:
Push to access clock settings. You can also set the clock by pressing
the MENU button and scrolling to Clock Settings.
G
Function buttons:
Select different functions of the audio system depending
on which mode you are in (such as Radio mode or CD mode).
H
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M
N
O P
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Sound: Press this button to access settings for Treble, Middle, Bass, Fade and
Balance. Use the up and down arrow buttons to select the various settings.
When you make your selection, press the left and right arrow buttons to change
the settings. Press
OK to set or press MENU to exit. Sound settings can be set
for each audio source independently.
I
Seek:
Press and release these buttons to go to the previous or next preset radio
station or disc track. Press and hold these buttons to fast forward to the previous
or next strong radio station, memory preset or through the current disc track.
J
On, off and volume:
Press this button to switch the system off and on. Turn
to adjust the volume.
K
MENU:
Press this button to access different audio system features. See Menu
Structure later in this section.
L
PHONE:
Press this button to access the phone features of the SYNC system.
See SYNC™ (page 274).
M
MEDIA:
Press this button to switch between listening to a CD and the
SYNC-Media menu. To change the SYNC-Media device (such as switching from
a device plugged into the USB port to a Bluetooth audio device), press
MENU
and scroll to Select Source.
N
SIRIUS:
Press this button to listen to SIRIUS satellite radio.
O
RADIO:
Press this button to listen to the radio or change radio frequencies.
Press the function buttons below the radio screen to select different radio
functions.
P
DIGITAL RADIO
Note: HD Radio broadcasts are not
available in all markets.
HD Radio technology is the digital
evolution of analog AM/FM radio. Your
system has a special receiver that allows
it to receive digital broadcasts (where
available) in addition to the analog
broadcasts, it already receives. Digital
broadcasts provide a better sound quality
than analog broadcasts with free,
crystal-clear audio and no static or
distortion. For more information, and a
guide to available stations and
programming, please visit
www.hdradio.com. When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you
may also see Title and Artist fields
on-screen.
The multicast indicator appears in FM
mode (only) if the current station is
broadcasting multiple digital broadcasts.
The highlighted numbers signify available
digital channels where new or different
content is available. HD1 signifies the main
programming status and is available in
analog and digital broadcasts. Other
multicast stations (HD2 through HD7) are
only available digitally.
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AUDIO INPUT JACK
WARNINGS
Driving while distracted can result in
loss of vehicle control, accident and
injury. We strongly recommend that
you use extreme caution when using any
device or feature that may take your focus
off the road. Your primary responsibility is
the safe operation of your vehicle. We
recommend against the use of any
handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. For safety reasons, do not connect
or adjust the settings on your
portable music player while your
vehicle is moving. Store the portable music player in a
secure location, such as the center
console or the glove box, when your
vehicle is in moving. Hard objects may
become projectiles in a collision or sudden
stop, which may increase the risk of serious
injury. The audio extension cable must be
long enough to allow the portable music
player to be safely stored while your
vehicle is moving. The auxiliary input jack allows you to
connect and play music from your portable
music player through your vehicle speakers.
You can use any portable music player
designed for use with headphones. Your
audio extension cable must have male
one-eighth inch (three and one-half
millimeter) connectors at each end.
1. Make sure your vehicle is stationary
with the radio and portable music
players turned off. 2. Plug the extension cable from the
portable music player into the auxiliary
input jack.
3. Switch the radio on. Select either a tuned FM station or a CD.
4. Adjust the volume as desired.
5. Switch the portable music player on and adjust its volume to half its
maximum level.
6. Press AUX until LINE or LINE IN
appears in the display. You should hear
music from your device even if it is low.
7. Adjust the volume on your portable music player until it reaches the volume
level of the FM station or CD. Do this
by switching back and forth between
the AUX and FM or CD controls.
USB PORT
(If Equipped) The USB port allows you to plug in media
playing devices, memory sticks and charge
devices (if supported). See SYNC™
(page
274).
MEDIA HUB
(If Equipped)
The media hub is located in the center
console and has the following features:
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GENERAL INFORMATION
SYNC is an in-vehicle communications
system that works with your
Bluetooth-enabled cellular phone and
portable media player. This allows you to:
•
Make and receive calls.
• Access and play music from your
portable music player.
• Use 911 Assist, Vehicle Health Report
and SYNC Services (Traffic, Directions
& Information). *
• Use applications, such as Stitcher, via
SYNC AppLink. **
• Access phonebook contacts and music
using voice commands.
• Stream music from your connected
phone. •
Text message.
• Use the advanced voice recognition
system.
• Charge your USB device (if your device
supports this).
* These features are not available in all
markets and require activation.
** Available AppLink enabled apps vary by
market.
Make sure that you review your device's
manual before using it with SYNC.
Support
The SYNC support team is available to
help you with any questions you cannot
answer on your own.
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