
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company warrants your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Graphics.
• Hitch and towing accessories.
• Keyless entry.
• Side window deflectors.
• Splash guards.
• Wheels.
Interior Style
• All-weather floor mats.
• Cargo area protectors. •
Cargo organizers.
• Carpeted floor mats.
• Interior light kit.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Roof racks and carriers*.
Peace of Mind
• Auto-dimming interior mirror.
• Back-up alarm*.
• Bumper-mounted parking sensor*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
382
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Accessories

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or
drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 197). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3000 miles (4800 kilometers) of the last
engine oil and filter change. Do not exceed the designated distance for the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then every three
years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
391
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.*
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
* Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 197).
393
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Keep User's Guide in vehicle: When kept
in the vehicle, the User's Guide will be a
ready reference for you and other users
unfamiliar with the Windows
Automotive-based system. Please make
certain that before using the system for
the first time, all persons have access to
the User's Guide and read its instructions
and safety information carefully.
WARNING
Operating certain parts of this
system while driving can distract
your attention away from the road,
and possibly cause an accident or other
serious consequences. Do not change
system settings or enter data non-verbally
(using your hands) while driving. Stop the
vehicle in a safe and legal manner before
attempting these operations. This is
important since while setting up or
changing some functions you might be
required to distract your attention away
from the road and remove your hands from
the wheel. General Operation
Voice Command Control: Functions
within the Windows Automotive-based
system may be accomplished using only
voice commands. Using voice commands
while driving allows you to operate the
system without removing your hands from
the wheel.
Prolonged Views of Screen:
Do not
access any function requiring a prolonged
view of the screen while you are driving.
Pull over in a safe and legal manner before
attempting to access a function of the
system requiring prolonged attention. Even
occasional short scans to the screen may
be hazardous if your attention has been
diverted away from your driving task at a
critical time. Volume Setting: Do not raise the volume
excessively. Keep the volume at a level
where you can still hear outside traffic and
emergency signals while driving. Driving
while unable to hear these sounds could
cause an accident.
Use of Speech Recognition Functions:
Speech recognition software is inherently
a statistical process which is subject to
errors. It is your responsibility to monitor
any speech recognition functions included
in the system and address any errors.
Navigation Features:
Any navigation
features included in the system are
intended to provide turn by turn
instructions to get you to a desired
destination. Please make certain all
persons using this system carefully read
and follow instructions and safety
information fully.
Distraction Hazard:
Any navigation
features may require manual (non-verbal)
setup. Attempting to perform such set-up
or insert data while driving can seriously
distract your attention and could cause an
accident or other serious consequences.
Stop the vehicle in a safe and legal manner
before attempting these operations.
Let Your Judgment Prevail:
Any
navigation features are provided only as
an aid. Make your driving decisions based
on your observations of local conditions
and existing traffic regulations. Any such
feature is not a substitute for your personal
judgment. Any route suggestions made by
this system should never replace any local
traffic regulations or your personal
judgment or knowledge of safe driving
practices.
409
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Appendices

A
A/C
See: Climate Control........................................... 95
About This Manual...........................................7
ABS See: Brakes............................................................ 129
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 129
Accessories....................................................382 Exterior Style....................................................... 382
Interior Style........................................................ 382
Lifestyle................................................................. 382
Peace of Mind..................................................... 382
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps........................205 Horizontal Aim Adjustment.......................... 206
Vertical Aim Adjustment................................ 205
Adjusting the Steering Wheel...................60
Airbag Disposal...............................................44
Air Conditioning See: Climate Control........................................... 95
Air Filter See: Changing the Engine Air Filter..............212
Air Vents............................................................95 Center Air Vents.................................................... 95
Side Air Vents........................................................ 96
Appendices...................................................404
Audible Warnings and Indicators.............84 Automatic Transmission Warning
Chime.................................................................. 84
Headlamps On Warning Chime..................... 84
Key in Ignition Warning Chime........................ 84
Parking Brake On Warning Chime.................84
Audio Control..................................................60
Audio Input Jack...........................................272
Audio System................................................258 General Information......................................... 258
Audio Troubleshooting...............................273
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
.............................265
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................263 Audio Unit - Vehicles With: AM/
FM...................................................................259
AUX Button.......................................................... 262
Clock Button......................................................... 261
Frequency Band Buttons................................. 261
Menu Button........................................................ 262
Sound Button....................................................... 261
Station Preset Buttons..................................... 261
Station Tuning Buttons.................................... 261
Audio Unit - Vehicles With: Premium AM/FM/CD..................................................262
Autolamps
........................................................68
Windshield Wiper Activated
Headlamps........................................................ 68
Automatic Climate Control........................97 Mono Mode............................................................ 99
Switching Mono Mode Back On..................... 99
Switching Mono Mode Off............................... 99
Temperature Control.......................................... 99
Automatic Transmission
............................126
Brake-Shift Interlock.......................................... 127
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 128
SelectShift Automatic® Transmission................................................... 126
Understanding the Positions of Your Automatic Transmission............................. 126
Automatic Transmission Fluid Check
............................................................200
Autowipers.......................................................63
Auxiliary Power Points.................................113 12 Volt DC Power Point...................................... 113
Locations................................................................. 113
B
Battery See: Changing the 12V Battery...................... 201
Blind Spot Information System................141 Switching the System Off and On...............143
System Errors....................................................... 143
Using the System................................................. 141
Bonnet Lock See: Opening and Closing the Hood...........193
Booster Seats
..................................................23
Types of Booster Seats...................................... 24
Brake Fluid Check.......................................200
427
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Brakes...............................................................129
General Information.......................................... 129
Breaking-In......................................................167
Bulb Specification Chart.............................211
C
Cabin Air Filter...............................................102
California Proposition 65..............................11
Capacities and Specifications - 1.6L EcoBoost™.................................................253
Capacities............................................................. 253
Specifications..................................................... 254
Capacities and Specifications - 2.5L.................................................................255
Capacities............................................................. 255
Specifications..................................................... 256
Capacities and Specifications................249
Cargo Nets......................................................149 Installing the Net................................................ 149
Removing the Net.............................................. 150
Car Wash See: Cleaning the Exterior............................... 214
Center Console...............................................114
Changing a Bulb..........................................206 Central High Mounted Brake Lamp............209
Front Fog Lamps............................................... 208
Headlamp............................................................ 206
Interior Lamps.................................................... 209
License Plate Lamp.......................................... 209
Rear Lamps......................................................... 209
Side Direction Indicator.................................. 208
Changing a Fuse............................................191 Fuses........................................................................\
191
Changing a Road Wheel...........................242 Changing a Road Wheel................................. 244
Dissimilar Spare Wheel and Tire Assembly Information...................................................... 243
Stowing the Flat or Spare Tire...................... 246
Changing the 12V Battery
..........................201
Changing the Engine Air Filter..................212 2.5L Engine............................................................ 213
EcoBoost Engines............................................... 212
Changing the Wiper Blades.....................202 Front Wiper Blades........................................... 203
Rear Window Wiper Blades........................... 203
Service Position.................................................. 202
Checking MyKey System Status................51 Checking the Wiper Blades.....................202
Child Restraint and Seatbelt
Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Cigar Lighter
.....................................................113
Cleaning Leather Seats...............................217
Cleaning Products
........................................214
Cleaning the Alloy Wheels........................218
Cleaning the Engine
.....................................215
Cleaning the Exterior...................................214
Exterior Chrome Parts....................................... 214
Exterior Plastic Parts......................................... 215
Stripes or Graphics............................................. 215
Underbody............................................................. 215
Cleaning the Instrument Panel and Instrument Cluster Lens..........................217
Cleaning the Interior....................................216
Cleaning the Windows and Wiper Blades
............................................................216
Clearing All MyKeys.......................................50
Climate Control
..............................................95
Principle of Operation........................................ 95
Clock....................................................................87 Type 1........................................................................\
. 87
Type 2........................................................................\
87
Cold Weather Precautions
........................168
Coolant Check See: Engine Coolant Check............................ 198
Cornering Lamps............................................70
Crash Sensors and Airbag Indicator........43
Creating a MyKey
...........................................49
Programming/Changing Configurable
Settings............................................................... 49
Cross Traffic Alert.........................................143 False Alerts........................................................... 146
Switching the System Off and On...............146
System Errors....................................................... 146
System Lights, Messages and Audible Alerts.................................................................. 145
System Limitations............................................ 145
Using the System................................................ 143
Cruise Control...................................................61 Principle of Operation...................................... 140
428
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Information Display Control.......................62
Information Displays.....................................85 General Information............................................ 85
Information....................................................363 911 Assist............................................................... 369
Alerts...................................................................... 368
Calendar............................................................... 369
Sirius Travel Link................................................. 367
SYNC Services (If Equipped, United States Only).................................................................. 363
Vehicle Health Report (If Equipped, US Only)................................................................... 371
Information Messages.................................88
Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
........................................80
Instrument Lighting Dimmer.....................69
Interior Lamps - Vehicles With: Panoramic Roof Panel
...............................72
Center Mounted Lamp....................................... 73
Luggage Compartment Lamp......................... 73
Side Mounted Lamp............................................ 72
Interior Lamps - Vehicles Without: Panoramic Roof Panel................................71
Courtesy Lamp....................................................... 71
Luggage Compartment Lamp......................... 72
Reading Lamps...................................................... 72
Interior Mirror
....................................................78
Auto-Dimming Mirror.......................................... 78
Introduction.........................................................7
J
Jump Starting the Vehicle...........................171 Connecting the Jumper Cables...................... 172
Jump Starting....................................................... 173
Preparing Your Vehicle...................................... 172
Removing the Jumper Cables......................... 173
K
Keys and Remote Controls.........................45 L
Lighting Control...............................................67
Headlamp Flasher............................................... 68
High Beams............................................................ 67
Lighting...............................................................67 General Information............................................ 67
Load Carriers See: Roof Racks and Load Carriers.............150
Load Carrying
.................................................148
Load Limit.........................................................151
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 158
Vehicle Loading - with and without a Trailer................................................................... 151
Locking and Unlocking
.................................53
Auto lock and Auto unlock Feature...............55
Emergency Locking with the Key................... 55
Locking and Unlocking the Doors From Inside.................................................................... 53
Locking and Unlocking the Doors with the Key........................................................................\
54
Opening the Double Rear Doors..................... 53
Rear Emergency Exit........................................... 56
Remote Control..................................................... 53
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 54
Unlocking the Doors with the Interior Door Handles............................................................... 54
Locks...................................................................53
Luggage Anchor Points
..............................148
Lug Nuts See: Changing a Road Wheel........................ 242
M
Maintenance..................................................193 General Information.......................................... 193
Manual Climate Control..............................96
Manual Liftgate
..............................................56
Opening and Closing the Liftgate.................. 56
431
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index

Seatbelt Warning Lamp and Indicator
Chime...............................................................32
Conditions of operation..................................... 32
Seats.................................................................103
Security..............................................................58
Settings............................................................327 Clock....................................................................... 327
Display................................................................... 328
Settings................................................................... 331
Sound..................................................................... 329
Vehicle................................................................... 329
Side Airbags
......................................................41
Sitting in the Correct Position..................103
Snow Chains See: Using Snow Chains.................................. 237
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................392
Speed Control See: Cruise Control............................................ 140
Stability Control............................................133 Principle of Operation....................................... 133
Starter Switch See: Ignition Switch............................................ 115
Starting a Gasoline Engine........................116 Cold or Hot Engine.............................................. 116
Engine Idle Speed after Starting.................... 116
Flooded Engine..................................................... 116
Starting and Stopping the Engine...........115 General Information........................................... 115
Steering
............................................................146
Electric Power Steering.................................... 146
Steering Wheel
...............................................60
Storage Compartments..............................114
Sun Shades......................................................78
Bounce-Back......................................................... 79
Opening and Closing the Sun Shade............79
Sun Shade Relearning........................................ 79
Supplementary Restraints System.........36 Principle of Operation........................................ 36
Switching Off the Engine............................116 Vehicles With a Turbocharger......................... 116
Symbols Glossary
.............................................7 SYNC™ Applications and Services.......291
911 Assist................................................................ 291
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only).................................................... 295
Vehicle Health Report (If Equipped, United States Only).................................................... 293
SYNC™ AppLink ™
.....................................299
SYNC Mobile Apps............................................ 299
SYNC™............................................................274 General Information.......................................... 274
SYNC™ Troubleshooting
..........................310
T
Tailgate See: Manual Liftgate........................................... 56
Technical Specifications See: Capacities and Specifications............249
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................177
Tire Care
..........................................................222
Glossary of Tire Terminology......................... 224
Information About Uniform Tire Quality Grading.............................................................. 222
Information Contained on the Tire Sidewall............................................................ 225
Temperature A B C............................................ 223
Traction AA A B C............................................... 223
Treadwear............................................................. 223
Tire Pressure Monitoring System...........238 Changing Tires With a Tire Pressure
Monitoring System....................................... 239
Tire Pressure Monitoring System Reset Procedure.......................................................... 241
Understanding the Tire Pressure Monitoring System ............................................................. 239
Tires See: Wheels and Tires....................................... 221
Towing a Trailer.............................................159 Load Placement.................................................. 159
Towing Points
................................................164
Towing the Vehicle on Four Wheels..........................................................166
Emergency Towing............................................ 166
Recreational Vehicle Towing ......................... 166
Towing..............................................................159
434
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, First Printing Index