
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you have
already taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
3033 Wilson Boulevard, Suite 600
Arlington, Virginia 22201
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
219
Taurus (CPH) Canada/United States of America, enUSA, First Printing Customer Assistance

Protected components
Fuse amp rating
Fuse or relay number
Not used.
-
7
Moonroof.
20A **
8
Power sunshade.
Second row power point.
20A **
9
Not used.
-
10
Heated rear window relay.
Relay
11
Not used.
-
12
Starter motor relay.
Relay
13
Left-hand cooling fan number 2 relay.
Relay
14
Fuel pump relay.
Relay
15
Not used.
-
16
Not used.
-
17
Front blower motor relay.
40A **
18
Starter relay.
30A **
19
Storage bin power point.
20A **
20
Rear heated seat module.
20A **
21
Not used.
-
22
Driver power seat.
30A **
23
Memory module.
Not used.
-
24
Not used.
-
25
Heated rear window relay.
40A **
26
Cigar lighter.
20A **
27
Climate controlled seats.
30A **
28
Electric fan relay 1.
40A **
29
225
Taurus (CPH) Canada/United States of America, enUSA, First Printing Fuses

Protected components
Fuse amp rating
Fuse or relay number
Not used (spare).
10A
37
Auto–dimming mirror (without automatic
high beam and lane departure module).
10A
38
Moonroof module and switch.
High beams.
15A
39
Rear park lamps.
10A
40
Occupant classification system.
7.5A
41
Restraint control module.
Not used (spare).
5A
42
Not used (spare).
10A
43
Not used (spare).
10A
44
Not used (spare).
5A
45
Climate control module.
10A
46
Not used (spare).
15A
47
Front passenger power window.
30A Circuit breaker
48
Rear power windows.
Delayed accessory.
Relay
49
CHANGING A FUSE
Fuses WARNING
Always replace a fuse with one that
has the specified amperage rating.
Using a fuse with a higher amperage
rating can cause severe wire damage and
could start a fire. If electrical components in the vehicle are
not working, a fuse may have blown. Blown
fuses are identified by a broken wire within
the fuse. Check the appropriate fuses
before replacing any electrical
components.
232
Taurus (CPH) Canada/United States of America, enUSA, First Printing FusesE217331

•
Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage. •
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner. When
cleaning the interior of the windshield,
avoid getting any glass cleaner on the
instrument panel or door panels. Wipe
any glass cleaner off these surfaces
immediately.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
concentrate.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
259
Taurus (CPH) Canada/United States of America, enUSA, First Printing Vehicle Care

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Chrome mirror caps.
• Moon roof deflector.
• Hood deflector.
• Rear spoiler.
• Side window deflector.
• Splash guards.
Interior Style
• All-weather floor mats.
• Ambient lighting.
• Carpeted floor mats.
• Sport pedals. Lifestyle
•
Ash cup (smoker's package).
• Car cover*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
Peace of Mind
• Bumper-mounted parking sensors*.
• Locking fuel plug.
• Remote start.
• Vehicle security system.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
371
Taurus (CPH) Canada/United States of America, enUSA, First Printing Accessories

J
Jump Starting the Vehicle.........................214
Connecting the Jumper Cables..................... 214
Jump Starting....................................................... 215
Preparing Your Vehicle...................................... 214
Removing the Jumper Cables........................ 215
K
Keyless Entry...................................................58
SECURICODE™ Keyless Entry
Keypad................................................................ 58
Keyless Starting
............................................134
Ignition Modes..................................................... 135
Keys and Remote Controls.........................43
L
Lane Keeping System.................................182 Switching the System On and Off...............183
Lighting Control
..............................................69
Headlamp Flasher............................................... 70
High Beams............................................................ 69
Lighting..............................................................69 General Information........................................... 69
Load Carrying.................................................195
Load Limit
.......................................................195
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 202
Vehicle Loading - with and without a Trailer................................................................. 195Locking and Unlocking
.................................54
Activating Intelligent Access............................ 55
Autolock.................................................................. 56
Autounlock.............................................................. 57
Battery Saver......................................................... 58
Enabling or Disabling Autolock and Autounlock......................................................... 57
Illuminated Entry................................................... 57
Illuminated Exit...................................................... 57
Locking and Unlocking the Doors with the Key Blade............................................................ 54
Opening a Rear Door From the Inside..........54
Opening the Luggage Compartment...........55
Power Door Locks................................................ 54
Remote Control.................................................... 54
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks for Intelligent Access Keys...................................................................... 56
Locks...................................................................54
Lug Nuts See: Changing a Road Wheel....................... 288
M
Maintenance..................................................234 General Information......................................... 234
Manual Climate Control
............................106
Manual Seats..................................................118
Lumbar Adjustment........................................... 119
Moving the Seat Backward and Forward.............................................................. 118
Recline Adjustment............................................ 119
Media Hub
......................................................323
Memory Function..........................................122 Easy Entry and Exit Feature............................ 123
Saving a Preset Position................................... 122
Message Center See: Information Displays................................. 86
Mirrors See: Heated Windows and Mirrors...............114
See: Windows and Mirrors................................ 75
Mobile Communications Equipment
.......12
Moonroof...........................................................79 Bounce-Back......................................................... 79
Opening and Closing the Moonroof..............79
Venting the Moonroof......................................... 79
416
Taurus (CPH) Canada/United States of America, enUSA, First Printing Index

Roadside Assistance...................................212
Vehicles Sold in Canada: Getting Roadside
Assistance......................................................... 212
Vehicles Sold in Canada: Roadside Assistance Program Coverage.................. 213
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 213
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 212
Vehicles Sold in the United States: Using Roadside Assistance.................................... 212
Roadside Emergencies...............................212
Running-In See: Breaking-In................................................ 209
Running Out of Fuel
.....................................142
Adding Fuel From a Portable Fuel
Container.......................................................... 142
Filling a Portable Fuel Container................... 142
S
Safety Canopy ™
............................................40
Safety Precautions......................................140
Satellite Radio...............................................319
Satellite Radio Electronic Serial Number
(ESN)................................................................ 320
Satellite Radio Reception Factors..............320
SIRIUS® Satellite Radio Service.................. 320
Troubleshooting.................................................. 321
Scheduled Maintenance Record
...........383
Scheduled Maintenance...........................375
Seatbelt Height Adjustment.....................30
Seatbelt Reminder
..........................................31
Belt-Minder™......................................................... 31
Seatbelts............................................................27 Principle of Operation......................................... 27
Seatbelt Warning Lamp and Indicator Chime................................................................31
Conditions of operation...................................... 31
Seats
..................................................................116
Security...............................................................61
Side Airbags.....................................................39
Sitting in the Correct Position...................116
Snow Chains See: Using Snow Chains................................. 283Special Notices................................................12
New Vehicle Limited Warranty......................... 12
On-board Diagnostics (OBD-II)....................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance...............................................381
Exceptions............................................................ 382
Speed Control See: Cruise Control............................................. 173
Stability Control
............................................162
Principle of Operation....................................... 162
Starter Switch See: Ignition Switch........................................... 134
Starting a Gasoline Engine
........................135
Automatic Engine Shutdown......................... 137
Failure to Start...................................................... 137
Guarding Against Exhaust Fumes................138
Important Ventilating Information...............138
Stopping the Engine When Your Vehicle is Moving............................................................... 138
Stopping the Engine When Your Vehicle is Stationary.......................................................... 137
Vehicles with an Ignition Key.......................... 135
Vehicles with Keyless Start............................. 136
Starting and Stopping the Engine..........134 General Information.......................................... 134
Steering.............................................................191 Electric Power Steering..................................... 191
Steering Wheel
...............................................63
Storage Compartments.............................133
Sunroof See: Moonroof....................................................... 79
Sun Shades
......................................................78
Sun Visors.........................................................78
Illuminated Vanity Mirror................................... 78
Supplementary Restraints System.........35 Principle of Operation......................................... 35
Symbols Glossary
.............................................7
SYNC™ Applications and Services........................................................342
911 Assist............................................................... 342
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 346
Vehicle Health Report (If Equipped, United States Only)................................................... 344
SYNC™ AppLink ™
.....................................350
SYNC Mobile Apps............................................ 350
418
Taurus (CPH) Canada/United States of America, enUSA, First Printing Index