2016 FORD SUPER DUTY towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
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At this time, you may notice your engine
coolant temperature gauge needle move
toward the H and the POWER REDUCED
TO LOWER TEMP message may appear
in the information display.
You may notice a reduction in the vehicle
’s
speed caused by reduced engine power.
In order to manage the engine fluid
temperatures, your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction will depend on
the vehicle loading, towing, grade, ambient
temperature, and other factors. If this
occurs, there is no need to pull off the road.
The vehicle can continue to be driven while
this message is active.
The air conditioning may turn on and off
during severe operating conditions to
protect the engine from overheating. When
the engine coolant temperature decreases
to a more normal operating temperature,
the air conditioning will turn on once again.
If the engine coolant temperature gauge
moves fully into the red (hot) area, or if the
coolant temperature warning or service
engine soon messages appear in your
information display:
1. Stop your vehicle as soon as safely possible and shift the transmission into
park (P).
2. Leave the engine running until the coolant temperature gauge needle
moves away from the H range. After
several minutes, if this does not
happen, follow the remaining steps.
3. Switch the engine off and wait for it to
cool before checking the coolant level.
4. If the coolant level is normal, you may restart your engine and continue on. 5. If the coolant is low, add coolant,
restart the engine and take your vehicle
to an authorized dealer. See Adding
engine coolant in this chapter for more
information. Refer to fail-safe cooling
for additional information.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 456).
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
Checking Automatic Transmission
Fluid
For scheduled intervals of the fluid checks
and changes, See
Scheduled
Maintenance (page 456). Your
transmission does not consume fluid.
However, the fluid level should be checked
if the transmission is not working properly,
i.e., if the transmission slips or shifts slowly
or if you notice some sign of fluid leakage.
Automatic transmission fluid expands
when warmed. To obtain an accurate fluid
check, drive the vehicle until it is at normal
operating temperature (approximately
19 mi (30 km)
). Verify that the
transmission fluid temperature gauge,
located on the instrument cluster, is within
normal range.
1. Drive the vehicle
19 mi (30 km)until it
reaches normal operating temperature.
2. Park the vehicle on a level surface and
engage the parking brake.
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•
Exceed 50 mph (80 km/h)
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use snow chains on the end of the
vehicle with the dissimilar spare tire.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed 70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time. •
Use commercial car washing
equipment.
• Use snow chains on the end of the
vehicle with the dissimilar spare wheel
and tire assembly.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Location of the Spare Tire and
Tools
If your vehicle is equipped with a spare tire,
jack and associated tools, see the
following table for their locations: Location
Tool
Under the vehicle, just forward of the rearbumper
Spare tire (pick-up trucks only)
Regular cab and Crew Cab: Fastened tofloor pan behind rearmost seat on passenger side
Jack
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Front driver side (4x4)
Note:
Make sure the jack fits onto the flat
area on the outboard side of the differential. Front passenger side (4x4)
Note:
View shown from the rear of the
vehicle to clearly identify the jack point.
Place the jack directly under the axle. Rear
Note:
Jack at the specified locations to
avoid damage to the vehicle.
Jacking the Vehicle 1. Turn the jack handle clockwise until
the wheel is completely off the ground
and high enough to install the spare
tire.
2. Remove the lug nuts with the lug wrench.
3. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward for all front wheels and single
rear wheel vehicles. If you are replacing
an inboard rear tire on dual rear wheel
vehicles, the valve stem must be facing
outward. If you are replacing the
outboard wheel, the valve stem must
be facing inward. Reinstall the lug nuts
until the wheel is snug against the hub.
Do not fully tighten the lug nuts until
the wheel has been lowered.
4. Lower the wheel by turning the jack handle counterclockwise.
5. Remove the jack and fully tighten the lug nuts in the order shown. See
Technical Specifications (page 301).
6. Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped
with a spare tire carrier.
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Rear: F-350 dual rear wheel
Rear: F-450 and F-550
Jacking the Vehicle
1. Insert the jack handle into the pump
linkage. 2. Use an up-and-down motion with the
jack handle to raise the wheel
completely off the ground.
Note: Hydraulic jacks are equipped with a
pressure release valve that prevents lifting
loads which exceed the jack's rated
capacity.
3. Remove the lug nuts with the lug wrench.
4. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward on all front an inboard rear
wheels. If you are replacing the
outboard wheel, the valve stem must
be facing inward. Reinstall the lug nuts
until the wheel is snug against the hub.
Do not fully tighten the lug nuts until
the wheel has been lowered.
5. Lower the wheel by slowly turning the release valve counterclockwise.
Opening the release valve slowly will
provide a more controlled rate of
descent.
6. Remove the jack and fully tighten the lug nuts in the order shown. See
Technical Specifications (page 301).
7. Stow the flat tire. See Stowing the flat or spare tire if the vehicle is equipped
with a spare tire carrier.
8. Stow the jack, jack handle and lug wrench. Make sure the jack is securely
fastened so it does not rattle when
driving.
9. Unblock the wheels.
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Stowing the Flat or Spare Tire
Note:
Failure to follow spare tire stowage
instructions may result in failure of cable or
loss of spare tire.
Note: If you are stowing a tire that requires
reattaching it to the vehicle with a tether,
perform these steps first, then proceed with
the following steps.
1. Place the tire on end with the valve stem facing toward the front of the
vehicle.
2. Place the tether into the bolt holes in the wheel and attach the lug nut using
the lug wrench. 3. Lay the tire on the ground with the
valve stem facing up.
4. Slide the wheel partially under the vehicle and install the retainer through
the wheel center. Pull on the cable to
align the components at the end of the
cable.
5. Turn the jack handle clockwise until the tire is raised to its stowed position
underneath the vehicle. The effort to
turn the jack handle increases
significantly and the spare tire carrier
ratchets or slips when the tire is raised
to the maximum tightness. Tighten to
the best of your ability, to the point
where the ratchet/slip occurs, if
possible. The spare tire carrier will not
allow you to overtighten. If the spare
tire carrier ratchets or slips with little
effort, take the vehicle to your
authorized dealer for assistance at your
earliest convenience.
6. Check that the tire lies flat against the frame and is properly tightened. Try to
push or pull, then turn the tire to be
sure it will not move. Loosen and
retighten, if necessary. Failure to
properly stow the spare tire may result
in failure of the winch cable and loss
of the tire.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
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