
911 Assist May Not Work If:
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phones(s) previously paired or
connected to the system are thrown
from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, US Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, for
example:
• Vehicle diagnostic information.
• Scheduled maintenance.
• Open recalls and Field Service Actions.
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
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™ (If Equipped)

Touch the + or – to increase or decrease the air temperature on the passenger
side of the vehicle.
Touch the heated seat icon to turn the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to turn the climate-controlled seat off
and on (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not
heat between the 10 o'clock and 2 o'clock
positions. Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the
following or a similar command: Voice commands
Climate On
Climate Off Adjust the temperature between
59.0°F
(15°C)-86.0°F (30°C).
Set temperature
NAVIGATION
Note: The navigation SD card must be in
the SD card slot to operate the navigation
system. If you need a replacement SD card,
see an authorized dealer.
Note: The SD card slot is spring-loaded. To
remove the SD card, just push the card in
and release it. Do not attempt to pull the
card out to remove it; this could cause
damage.
Your navigation system is comprised of
two main features, destination mode and
map mode. Destination Mode
To set a destination, press the green
corner of your touchscreen, then press: Menu Item
Dest.
Choose any of the following:
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
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™
(If Equipped)E142599

Second Level Messages, Actions and Descriptions
Menu Item
Choose areas which you want the system to avoid when
calculating a route for you
Avoid Areas
Then select any of the following:
Once you make a selection, the system tries to avoid the
area(s) if possible for all routes. Select this button to program
an entry, then choose a destination entry method. You can
edit the name or location of a destination or remove it from
your selections.
Add
To remove an area from your selection, choose the listing on
the screen. The screen will change, then press delete and
confirm the deletion.
Delete
Map Mode
Press the green bar in the upper right area
of the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D
landmarks (when available).
2D city maps show detailed outlines of
buildings, visible land use and land
elements and detailed railway
infrastructure for the most essential cities
around the globe. These maps also contain
features, such as town blocks, building
footprints and railways.
3D landmarks appear as clear, visible
objects that are typically recognizable and
have a certain tourist value. The 3D
landmarks appear in 3D map mode only.
Coverage varies and improves with
updated map releases. Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It
toggles between three different map
modes: Heading up, North up and 3D.
Heading up (2D map) always
shows the direction of forward
travel to be upward on the
screen. This view is available for
map scales up to 2.5 miles (4
kilometers). The system remembers this
setting for larger map scales, but shows
the map in North up only. If the scale
returns below this level, the system
restores Heading up.
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(If Equipped)E174016 E142642

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
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™ (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bug shields.
• Commercial graphics.*
• Commercial LED warning strobe lights.
• Deflectors.
• Exhaust tip.
• Fog lamps.
• Running boards.
• Splash guards.
• Stainless-steel wheel covers.* •
Step bars.
• Wheel well liners.
Interior style
• Cargo organizers.
• Custom seat covers.*
• Floor mats.
Lifestyle
• Ash cup / smoker's package.
• Bed extender.
• Bedliners and bedmats.
• Racks and carriers.*
• Rear-seat entertainment.*
• Sportliner cargo liner.*
• Tonneau covers*.
• Trailer hitches, wiring harnesses and
accessories.
• Truck bed camping tent.*
Peace of mind
• Back-up alarm.*
• Bed hooks.*
• Bumper and hitch-mounted parking
sensors.*
• Cable lock.*
• Ford Telematics.
• Keyless entry keypad.
• Protective seat covers.*
• Remote start and alarms.
• Speed/Cruise control.
• Tool or Cargo boxes.*
• Wheel locks.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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4
4WD
See: Four-Wheel Drive..................................... 156
A
A/C See: Climate Control......................................... 109
About This Manual...........................................7
ABS See: Brakes............................................................ 167
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 167
Accessories....................................................450 Exterior style....................................................... 450
Interior style......................................................... 450
Lifestyle................................................................. 450
Peace of mind.................................................... 450
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps.........................247 Horizontal Aim Adjustment........................... 248
Vertical Aim Adjustment................................. 247
Adjusting the Pedals
....................................68
Adjusting the Steering Wheel...................65
Airbag Disposal...............................................45
Air Conditioning See: Climate Control......................................... 109
Air Filter See: Changing the Engine Air Filter.............254
Alarm See: Anti-Theft Alarm........................................ 64
Anti-Theft Alarm
............................................64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Appendices....................................................475
Audible Warnings and Indicators
.............86
Headlamps On Warning Chime..................... 86
Key in Ignition Warning Chime........................ 86
Parking Brake On Warning Chime.................. 87
Audio Control..................................................65 Media........................................................................\
66
Seek, Next or Previous....................................... 66
Audio System.................................................317 General Information........................................... 317Audio Unit - Vehicles With: AM/FM/CD/
SYNC..............................................................319
Audio Unit - Vehicles With: AM/FM/CD/ Touchscreen Display
................................322
Audio Unit - Vehicles With: AM/FM.......318
Autolamps..........................................................71 Autolamps - Programmable Exit Delay........71
Automatic Climate Control.......................110
Automatic Transmission
...........................149
Brake-Shift Interlock......................................... 153
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 154
Understanding the Shift Positions of a 6– Speed Automatic Transmission........150
Understanding the Shift Positions of the 5– Speed Automatic Transmission.........149
Understanding your SelectShift Automatic ™ transmission......................... 152
Automatic Transmission Fluid Check............................................................240
Checking Automatic Transmission Fluid................................................................... 240
Auxiliary Power Points
................................135
110 Volt AC Power Point................................... 135
12 Volt DC Power Point..................................... 135
Locations............................................................... 135
Auxiliary Switches
........................................451
B
Battery See: Changing the 12V Battery..................... 245
Bed Extender....................................................61 Grocery mode........................................................ 62
Tailgate mode......................................................... 61
Bonnet Lock See: Opening and Closing the Hood...........232
Booster Seats..................................................24 Types of Booster Seats...................................... 25
Brake Fluid Check........................................244
Brakes................................................................167 General Information........................................... 167
Breaking-In....................................................206
Bulb Specification Chart
...........................252
C
California Proposition 65..............................11
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Capacities and Specifications - 6.2L
V8...................................................................307
Specifications..................................................... 308
Capacities and Specifications - 6.8L Triton-30V - V10..........................................311
Specifications....................................................... 312
Capacities and Specifications................303
Car Wash See: Cleaning the Exterior.............................. 256
Center Console...............................................137 Removable Front Cupholders........................ 137
Changing a Bulb...........................................249 Replacing Brake/Tail/Turn/Reverse Lamp
Bulbs................................................................... 251
Replacing Cargo Lamp and Central High Mounted Brake Lamp Bulbs...................... 251
Replacing Fog Lamp Bulbs............................ 250
Replacing Front Clearance and Identification Lamp Bulbs......................... 250
Replacing Front Park and Direction Indicator Lamp Bulbs.................................. 250
Replacing Headlamp Bulbs........................... 250
Replacing the License Plate Lamp Bulb.................................................................... 252
Changing a Fuse
............................................231
Fuses........................................................................\
231
Changing a Road Wheel
...........................290
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 290
Location of the Spare Tire and Tools..........291
Removing the Spare Tire (With Spare Tire Carrier Only).................................................... 292
Tire Change Procedure.................................... 293
Changing the 12V Battery.........................245 Battery Management System (If
Equipped) ........................................................ 246
Changing the Engine Air Filter................254
Changing the Wiper Blades
.....................247
Checking MyKey System Status...............52
Checking the Wiper Blades
......................247
Child Restraint and Seatbelt Maintenance.................................................35
Child Restraint Positioning
.........................26
Child Safety.......................................................15
General Information............................................. 15
Child Safety Locks..........................................27 Cleaning Leather Seats.............................260
With King Ranch Edition................................. 260
Without King Ranch Edition.......................... 260
Cleaning Products.......................................256
Cleaning the Alloy Wheels........................261
Cleaning the Engine....................................258
Cleaning the Exterior
..................................256
Exterior Chrome Parts...................................... 257
Exterior Plastic Parts......................................... 257
Stripes or Graphics............................................ 257
Underbody............................................................ 257
Cleaning the Instrument Panel and Instrument Cluster Lens........................259
Cleaning the Interior...................................259
Cleaning the Windows and Wiper Blades...........................................................258
Clearing All MyKeys.......................................52
Climate.............................................................431 Climate Control Voice Commands.............434
Climate Control
............................................109
Climate Controlled Seats..........................123 Cooled Seats........................................................ 124
Heated Seats........................................................ 123
Coolant Check See: Engine Coolant Check............................ 236
Crash Sensors and Airbag Indicator.......44
Creating a MyKey.............................................51 Programming/Changing Configurable
Settings................................................................ 51
Cruise Control
.................................................66
Principle of Operation........................................ 181
Cruise control See: Using Cruise Control................................. 181
Customer Assistance..................................216
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72
Digital Radio..................................................323 HD Radio Reception and Station
Troubleshooting............................................ 324
Direction Indicators
........................................73
Lane Change.......................................................... 73
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