2016 FORD POLICE INTERCEPTOR UTILITY tow

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
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Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered
services in Canada or the continental
United States. Coverage extends to
vehicles that use public, non-seasonal,
annually traveled roadways. Roadside
Assistance coverage does not extend to
vehicles involved in cross-country driving,
logging, autocross and any other form of
off-road use. Well maintained roads and
surfaces help ensure safe travel for the
supplier, and allow their representatives
to perform service as per the standard
operating procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to
the dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm
if you are eligible for additional coverage
before you authorize or pay for the service.
Call Ford Roadside Assistance at
1-800-665-2006 for additional
information.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge. There
may be insufficient power to restart your
vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is
creating a safety hazard for other
motorists.
• Press the button to turn on the hazard
warning function, and the front and
rear direction indicators will flash.
• Press the button again to turn them
off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe
collision, this vehicle includes a fuel pump
shutoff feature that stops the flow of fuel
to the engine. Not every impact will cause
a shutoff.
Should your vehicle shut off after a
collision, you may restart your vehicle. For
vehicles equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3. Repeat Steps 1 and 2 to re-enable the
fuel pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the START/STOP
button to switch on the
ignition.
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Protected components
Fuse amp rating
Fuse or relay number
Body control module RP1 bus.
50A 3
48
Not used.
—
49
Body control module RP2 bus.
50A 3
50
Electric fan relay 3.
50A 3
51
Anti-lock brake system pump.
60A 3
52
Police rear power outlet #2.
50A 3
53
Not used.
—
54
Police power tap #3.
40A 2
55
Police power tap #2.
40A 2
56
Not used.
—
57
Not used.
—
58
Passenger seat power.
30A 2
59
Power point #1 (instrument panel).
20A 2
60
Not used.
—
61
Power point #2(instrument panel).
20A 2
62
Fuel pump.
30A 2
63
Not used.
—
64
Not used.
—
65
Not used.
—
66
Not used.
—
67
Not used.
—
68
Not used.
—
69
Trailer tow left-hand and right-hand stop
and direction indicator lamps.
20A
2
70
Not used.
—
71
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Protected components
Fuse amp rating
Fuse or relay number
Powertrain control module relay coil
power.
10A
1
96
Not used.
—
97
Police spot light.
20A 1
98
Trailer tow parking lamp relay.
20A 1
99
1 Micro fuse.
2 M-type fuse.
3 J-type fuse.
Passenger Compartment Fuse
Panel
The fuse panel is located under the
instrument panel to the left of the steering
column. Note:
It may be easier to access the fuse
panel if you remove the finish trim piece. Protected components
Fuse amp rating
Fuse or relay number
Demand lamps.
10A 1
1
Battery saver.
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You have limited engine power when in the
fail-safe mode, so drive your vehicle with
caution. Your vehicle will not maintain
high-speed operation and the engine will
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch off the engine.
2. Tow your vehicle to an authorized dealer.
3. If this is not possible, wait a short period for the engine to cool.
4. Check the coolant level and add if low.
5. Re-start the engine and drive your vehicle to an authorized dealer.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Contact an authorized dealer as soon as
possible.
Engine Fluid Temperature
Management (If Equipped) WARNINGS
To reduce the risk of crash and injury,
be prepared that the vehicle speed
may reduce and the vehicle may not
be able to accelerate with full power until
the fluid temperatures reduce. Never remove the coolant reservoir
cap while the engine is running or hot.
Your vehicle can pull a trailer, but because
of the added load, your vehicle
’s engine
may temporarily reach higher
temperatures during severe operating
conditions such as ascending a long or
steep grade while pulling a trailer in high
temperatures. At this time, you may notice your engine
coolant temperature gauge needle move
toward the H and the POWER REDUCED
TO LOWER TEMP message may appear
in the information display.
You may notice a reduction in vehicle
speed caused by reduced engine power.
In order to manage the engine fluid
temperatures, your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
many factors such as vehicle loading,
towing, grade and ambient temperature.
If this occurs, there is no need to pull off
the road. You can continue to drive your
vehicle while this message is active.
The air conditioning may also cycle on and
off during severe operating conditions to
protect overheating of the engine. When
the engine coolant temperature decreases
to a normal operating temperature, the air
conditioning will turn on once again.
If the engine coolant temperature gauge
moves fully into the red (hot) area, or if the
coolant temperature warning or service
engine soon messages appear in your
information display:
1. Pull off the road as soon as safely possible and shift the transmission into
P
.
2. Leave the engine running until the coolant temperature gauge needle
moves away from the red (hot) area.
After several minutes, if the
temperature does not drop, follow the
remaining steps.
3. Switch the engine off and wait for it to
cool before checking the coolant level.
4. If the coolant level is normal, restart your engine and continue.
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Correct Fluid Level
If the fluid level is within the hash mark
area (between points A and B) do not add
any fluid.
High Fluid Level
If the fluid level is above the maximum
range (above point B) fluid may need to
be removed. High fluid levels may be
caused by a overheating condition. If you
have operated your vehicle at high speeds,
towing a trailer or in city traffic during hot
weather, allow your vehicle to cool for a
minimum of 30 minutes before rechecking
the level.
Note:
An overfill condition can damage the
transmission.
Adding Transmission Fluid
1. Rotate the automatic transmission fluid cap in a counterclockwise
direction.
2. Remove the cap and dipstick and wipe
it with a clean, lint-free cloth.
3. Add fluid that meets the Ford specifications. See Capacities and
Specifications (page 238). Pour the
fluid directly into the automatic
transmission fluid cap and dipstick
hole.
4. Replace the cap and dipstick and remove it again to check the fluid level.
5. Make sure that the fluid level is between the MIN and the MAX marks.
6. Replace the automatic transmission fluid cap and dipstick. Turn it clockwise
until you feel a strong resistance. BRAKE FLUID CHECK WARNINGS
Do not use any fluid other than the
recommended brake fluid as this will
reduce brake efficiency. Use of
incorrect fluid could result in the loss of
vehicle control, serious personal injury or
death. Only use brake fluid from a sealed
container. Contamination with dirt,
water, petroleum products or other
materials may result in brake system
damage or failure. Failure to adhere to this
warning could result in the loss of vehicle
control, serious personal injury or death. Do not allow the fluid to touch your
skin or eyes. If this happens, rinse the
affected areas immediately with
plenty of water and contact your physician. A fluid level between the
MAX and
MIN lines is within the normal
operating range and there is no need
to add fluid. A fluid level not in the normal
operating range could compromise the
performance of the system. Have your
vehicle checked immediately. 186
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GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean
your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
•
Motorcraft Bug and Tar Remover
(ZC-42)
• Motorcraft Custom Bright Metal
Cleaner (ZC-15)
• Motorcraft Detail Wash (ZC-3-A)
• Motorcraft Dusting Cloth (ZC-24)
• Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
• Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
• Motorcraft Multi-Purpose Cleaner
(Canada only) (CXC-101)
• Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
• Motorcraft Premium Quality
Windshield Washer Fluid (Canada
only) [CXC-37-(A, B, D or F)]
• Motorcraft Premium Windshield Wash
Concentrate with Bitterant (U.S. only)
(ZC-32-B2)
• Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54)
• Motorcraft Premium Leather and Vinyl
Cleaner (ZC-56)
• Motorcraft Spot and Stain Remover
(U.S. only) (ZC-14)
• Motorcraft Ultra-Clear Spray Glass
Cleaner (ZC-23)
• Motorcraft Wheel and Tire Cleaner
(ZC-37-A) CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, we recommend Motorcraft
Detail Wash.
•
Never use strong household detergents
or soap, for example dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash your vehicle when is hot to
the touch, or during strong or direct
sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel to eliminate water
spotting.
• Immediately remove fuel spillages, bird
droppings, insect deposits and road tar.
These may cause damage to your
vehicle ’s paintwork or trim over time.
We recommend Motorcraft Bug and
Tar Remover.
• Remove any exterior accessories, for
example antennas, before entering a
car wash.
Note: Suntan lotions and insect repellents
can damage painted surfaces. If these
substances come in contact with your
vehicle, wash the affected area as soon as
possible.
Exterior Chrome Parts
• Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
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The use of wheels or tires not
recommended by Ford Motor
Company may affect the
operation of your tire pressure
monitoring system.
If the tire pressure monitoring
system indicator is flashing, your
system is malfunctioning. Your
replacement tire might be
incompatible with your tire
pressure monitoring system, or
some component of the system
may be damaged.
Safety Practices
WARNINGS
If your vehicle is stuck in
snow, mud, or sand, do not
rapidly spin the tires. Spinning the
tires can tear the tire and cause
an explosion. A tire can explode in
as little as three to five seconds. Do not spin the wheels at
over 35 mph (56 km/h). The
tires may fail and injure a
passenger or bystander. Driving habits have a great deal
to do with your tire mileage and
safety.
*Observe posted speed limits
*Avoid fast starts, stops and turns
*Avoid potholes and objects on
the road
*Do not run over curbs or hit the
tire against a curb when parking Highway Hazards
No matter how carefully you drive,
there is always the possibility that
you may eventually have a flat tire
on the highway. Drive slowly to the
closest safe area out of traffic.
This may further damage the flat
tire, but your safety is more
important.
If you feel a sudden vibration or
ride disturbance while driving, or
you suspect your tire or vehicle
has been damaged, immediately
reduce your speed. Drive with
caution until you can safely pull
off the road. Stop and inspect the
tires for damage. If a tire is
under-inflated or damaged,
deflate it, remove wheel and
replace it with your spare tire and
wheel. If you cannot detect a
cause, have the vehicle towed to
the nearest repair facility or tire
dealer to have the vehicle
inspected.
Tire and Wheel Alignment
A bad jolt from hitting a curb or
pothole can cause the front end
of your vehicle to become
misaligned or cause damage to
your tires. If your vehicle seems to
pull to one side when you are
driving, the wheels may be out of
alignment. Have an authorized
dealer check the wheel alignment
periodically.
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