AppLink issues
Possible solution(s)
Possible cause(s)
Issue
login on the app on the
phone before using them with AppLink. Also, some may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps may help SYNC find the
application if you cannot
discover it inside the vehicle. On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open their connection to SYNC, over ignition cycles, for example.
My phone is connected, my
app(s) are running, but I still cannot find any apps. option, select that then
restart the app. If the app
does not have that option, you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then finding the particular app
and choosing 'Force stop.' Don't forget to restart the
app afterwards, then select "Find New Apps" on SYNC.
On an iPhone with iOS7+, to force close an app, doubletab the home button then
swipe up on the app to close it. Tab the home button
again, then select the app again to restart it. After a
few seconds, the app should then appear in SYNC'sMobile App's Menu.
Reset the Bluetooth on your phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle, SYNC should be able to
automatically re-connect to your phone if you press the "Phone" button.
There is a Bluetooth bug on
some order versions of theAndroid operating systemthat may cause apps that
were found on your previous
vehicle drive to not be found
again if you have not turned off Bluetooth.
My Android phone is
connected, my app(s) are running, I restarted them,but I still cannot find any apps.
292
Explorer (TUB), enUSA, Edition date: 03/2015, First Printing SYNC™ (If Equipped)
Special Notices................................................10
My Fleet Management (if equipped)..............11
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Using Your Vehicle as an Ambulance............10
Using Your Vehicle With a Snowplow...........10
Special Operating Conditions Scheduled Maintenance..............................................302
Engine Idle Hour Meter.................................... 304
Exceptions........................................................... 304
Speed Control See: Cruise Control............................................ 129
Stability Control
............................................122
Principle of Operation....................................... 122
Starter Switch See: Ignition Switch............................................. 97
Starting a Gasoline Engine.........................97 Failure to Start...................................................... 98
Guarding Against Exhaust Fumes.................98
Important Ventilating Information................99
Stopping the Engine When Your Vehicle is Moving................................................................. 98
Stopping the Engine When Your Vehicle is Stationary.......................................................... 98
Starting and Stopping the Engine............97 General Information............................................ 97
Steering............................................................136 Electric Power Steering.................................... 136
Steering Wheel................................................53
Storage Compartments
..............................96
Sun Visors.........................................................66
Slide-on-rod.......................................................... 66
Supplementary Restraints System.........34 Principle of Operation........................................ 34
Symbols Glossary.............................................5
SYNC™ Applications and Services.......272 911 Assist................................................................ 272
SYNC Mobile Apps............................................ 274
SYNC™...........................................................256 General Information......................................... 256
SYNC™ Troubleshooting.........................286 T
Tailgate
See: Manual Liftgate.......................................... 50
Technical Specifications See: Capacities and Specifications............233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................163
Tire Care..........................................................207
Glossary of Tire Terminology........................ 209
Information About Uniform Tire Quality Grading............................................................. 207
Information Contained on the Tire Sidewall............................................................ 210
Police Wheels and Tires................................... 221
Temperature A B C........................................... 208
Traction AA A B C.............................................. 208
Treadwear............................................................ 208
Tire Pressure Monitoring System...........223 Changing Tires With a Tire Pressure
Monitoring System....................................... 224
Understanding Your Tire Pressure Monitoring System ...................................... 224
Tires See: Wheels and Tires..................................... 205
Towing a Trailer.............................................146 Load Placement................................................. 146
Towing the Vehicle on Four Wheels - 3.5L Ecoboost™/3.7L
...............................151
Emergency Towing.............................................. 151
Recreational Towing........................................... 151
Towing..............................................................146
Traction Control
..............................................121
Principle of Operation........................................ 121
Transmission Code Designation.............237
Transmission
...................................................110
Transmission See: Transmission............................................... 110
Transporting the Vehicle...........................150
U
Under Hood Overview.................................179
USB Port
.........................................................255
345
Explorer (TUB), enUSA, Edition date: 03/2015, First Printing Index