To use the screen to accept a call
select:
Menu Item
Accept
Rejecting Calls
When receiving a call, you can reject the
call by pressing the reject call button on
the steering wheel or use the screen. To use the screen to reject a call select: Menu Item
Reject
Ignore the call by doing nothing.
Phone Options during an Active
Call
During an active call, you have more menu
features that become available, such as
putting a call on hold or joining calls.
To access this menu, choose one of the
options available at the bottom of the
audio display or select More to choose
from the following options: Description and action
Menu Item
Switch your vehicle's microphone off. To switch the
microphone on, select the option again.
Mic. off
Switch a call from an active hands-free environment to
your cellular phone for a more private conversation. When
selected, the audio display indicates the call is private.
Privacy
Put an active call on hold. When selected, the audio display
indicates the call is on hold.
Hold
Enter numbers using the audio system's numeric keypad
(for example, numbers for passwords).
Dial a number
Join two separate calls. The system supports a maximum
of three callers on a multiparty or conference call.
Join calls
1. Select the
More option.
2. Access the desired contact through the system or use
voice commands to place the second call. Once actively
in the second call, select the
More option.
3. Scroll to the option to join calls and press the OK button.
Access your phonebook contacts.
Phonebook
1. Select the
More option.
2. Scroll to the option for phonebook and press the OK
button.
3. Scroll through your phonebook contacts.
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(If Equipped)
Description and action
Menu Item
4. Press the OK button again when the desired contact
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Access your call history log.
Call History
1. Select the
More option.
2. Scroll to the option for call history and press the OK
button.
3. Scroll through your call history options (incoming,
outgoing or missed).
4. Press the
OK button again when the desired selection
appears in the audio display.
5. Press the OK button or dial button to call the selection.
Accessing Features through the
Phone Menu
You can access your call history,
phonebook, sent text messages, as well
as access phone and system settings. 1. Press the
PHONE button to enter the
phone menu.
2. Select one of the options available. Description and action
Display
Enter numbers using the audio system's numeric keypad.
Dial a number
Access your downloaded phonebook.
Phonebook
1. Press the
OK button to confirm and enter. You can use
the options at the bottom of the screen to access an
alphabetical category quickly. You can also use the letters
on the audio system's numeric keypad to jump in the list.
2. Scroll through your phonebook contacts.
3. Press the
OK button again when the desired selection
appears in the audio display.
4. Press the OK button or dial button to call the selection.
Access any previously dialed, received or missed calls.
Call History
1. Press the
OK button to select.
2. Scroll to select incoming, outgoing or missed calls. Press
the
OK button to make your selection.
3. Press the OK button or dial button to call the selection.
Select 1 of 10 speed dial entries. To set a speed dial entry,
go to the phonebook and then press and hold one of the
numbers on the audio system's numeric keypad.
Speed Dial
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(If Equipped)
To Access Using Voice Commands
Press the voice button then when prompted say:
Action and Description
Menu Item
Say the name of the application after the tone.
The app should start. When an app is running through SYNC, you can press the voice button and speak commands specific to the app, for example "Play Playlist Road Trip".
mobile (apps |
applications)
Use this command to discover the available voice commands.
Help
SYNC Mobile App Voice Commands
The following voice commands are always available: Action and Description
Menu Item
SYNC prompts you to say the name of an
app to start it on SYNC.
mobile (apps | applications)
SYNC lists all of the currently available
mobile apps.
list [mobile] (apps | applications)
Searches your connected mobile device for
SYNC-compatible mobile apps.
find [new] [mobile] (apps | applications)
help
You can say the name of a mobile app at any time to start the mobile app on SYNC.
App Permissions
App permissions are organized by groups.
You can grant these group permissions
individually. You can change a permission
group status any time when not driving, by
using the settings menu. When you launch an app using SYNC, the
system may ask you to grant certain
permissions, for example:
•
To allow your vehicle to provide vehicle
information to the app such as, but not
limited to: Fuel level, fuel economy, fuel
consumption, engine speed, rain
sensor, odometer, VIN, external
temperature, gear position, tire
pressure, and head lamp status.
• To allow your vehicle to provide driving
characteristic information such as, but
not limited to: MyKey, seat belt status,
engine revolutions per minute, gear
position, braking events, steering wheel
angle, and accelerator pedal position.
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Description and Action
Display
2. Scroll to browse indexed media files on the device, and
then press the OK button.
Resets the USB index. After the new indexing is complete,
you can choose what to play from the USB song library.
Reset USB
* You can use the buttons at the bottom of the audio display to jump to a certain
alphabetical category quickly. You can also use the letters on the audio system's numeric
keypad to jump in the list.
Using Voice Commands
You can access and view your USB songs
using voice commands.
Plug the device into your vehicle's USB
port.
Press the voice button and when
prompted, say any of the following
commands: Accessing and Viewing USB Media
(browse | search | show) all (album |
albums)
(browse | search | show) all (artist |
artists)
(browse | search | show) all (genre |
genres)
(browse | search | show) all (playlist |
playlists)
(browse | search | show) all (song | songs
| title | titles | file | files | track | tracks)
(browse | search | show) album ___
(browse | search | show) artist ___
(browse | search | show) genre ___
(browse | search | show) playlist ___ USB 2
(If Equipped)
Your vehicle may come equipped with an
additional USB port. If so, USB 1 is located
at the front of the vehicle at the bottom of
the instrument panel. USB 2 is located
inside the storage compartment of the
vehicle's center console.
You can plug in an additional USB device
into the second USB port.
You can access both USB devices by using
voice commands.
To access a USB device press the voice
button and when prompted say: Voice command
USB 1
USB 2
Note: SYNC only supports one connected
iOS (Apple) devices at a time (whichever
one you plug in first). When you connect a
second iOS device, the systems charges it,
but does not support playback from it.
Bluetooth Devices and System
Settings
You can access these menus using the
audio display. See
Using SYNC™ With
Your Phone (page 260).
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(If Equipped)
A
A/C
See: Climate Control.......................................... 86
About This Manual...........................................5
ABS See: Brakes............................................................ 119
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 119
Accessories See: Replacement Parts
Recommendation.............................................. 9
Adjusting the Headlamps.........................190
Vertical Aim Adjustment................................. 190
Adjusting the Pedals
.....................................55
Adjusting the Steering Wheel....................53
Airbag Disposal...............................................45
Air Conditioning See: Climate Control.......................................... 86
Alarm See: Anti-Theft Alarm........................................ 52
All-Wheel Drive...............................................112
Anti-Theft Alarm
............................................52
Alarm System........................................................ 52
Arming the Alarm................................................. 52
Disarming the Alarm........................................... 52
Triggering the Alarm............................................ 52
Appendices.....................................................316
Audible Warnings and Indicators
...............71
Automatic Transmission Warning
Chime................................................................... 72
Headlamps On Warning Chime....................... 71
Key in Ignition Warning Chime.......................... 71
Parking Brake On Warning Chime................... 71
Audio Control
...................................................53
Seek and Media.................................................... 53
Audio System................................................247 General Information.......................................... 247
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................248
Autolamps........................................................59 Windshield Wiper Activated
Headlamps........................................................ 60Automatic Transmission............................110
If Your Vehicle Gets Stuck In Mud or
Snow................................................................... 110
Understanding the Positions of Your Automatic Transmission............................. 110
Automatic Transmission Fluid Check - 3.5L Ecoboost™........................................185
Adding Transmission Fluid............................. 186
Checking the Transmission Fluid Level................................................................... 185
Auxiliary Power Points
.................................95
12 Volt DC Power Point....................................... 95
Locations................................................................. 95
AWD See: All-Wheel Drive........................................... 112
B
Blind Spot Information System
................131
Using the System................................................. 131
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check........................................186
Brakes................................................................119 General Information........................................... 119
Breaking-In......................................................153
Bulb Specification Chart
...........................195
C
Cabin Air Filter.................................................89
California Proposition 65...............................9
Capacities and Specifications - 3.5L Ecoboost™.................................................238
Specifications..................................................... 239
Capacities and Specifications - 3.7L.................................................................242
Specifications..................................................... 243
Capacities and Specifications................233
Car Wash See: Cleaning the Exterior............................... 198
Center Console
...............................................96
Center Console..................................................... 96
Console Mounting Plates.................................. 96
Universal Top Tray............................................... 96
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Head Restraints..............................................90
Adjusting the Head Restraint........................... 91
Tilting Head Restraints ...................................... 91
Heated Windows and Mirrors...................88 Heated Exterior Mirror........................................ 88
Heated Rear Window......................................... 88
Heating See: Climate Control.......................................... 86
Hints on Controlling the Interior Climate
............................................................87
Cooling the Interior Quickly.............................. 87
General Hints......................................................... 87
Heating the Interior Quickly.............................. 87
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 88
Recommended Settings for Cooling ...........88
Recommended Settings for Heating............87
Side Window Defogging in Cold Weather.............................................................. 88
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 88
Hints on Driving With Anti-Lock Brakes.............................................................119
Hood Lock See: Opening and Closing the Hood............177
I
Ignition Switch
.................................................97
In California (U.S. Only).............................162
Information Display Control.......................54 Information Display Control Features..........54
Information Displays.....................................73 General Information............................................ 73Information Messages..................................76
AdvanceTrac ™....................................................... 77
Alarm........................................................................\
. 77
AWD........................................................................\
... 77
Battery and Charging System.......................... 78
Blind Spot Information and Cross Traffic Alert System...................................................... 78
Brake System......................................................... 79
Doors and Locks................................................... 79
Electronic Stability Control............................... 79
Engine...................................................................... 80
Fuel........................................................................\
... 80
Keys and Intelligent Access............................. 80
Lane Keeping System.......................................... 81
Maintenance........................................................... 81
Park Aid.................................................................... 82
Park Brake............................................................... 82
Power Steering...................................................... 83
Seats........................................................................\
. 83
Starting System.................................................... 83
Tire Pressure Monitoring System................... 84
Traction Control.................................................... 84
Transmission......................................................... 84
Installing Child Seats.....................................14 Child Seats............................................................... 14
Using Lap and Shoulder Belts.......................... 15
Using Lower Anchors and Tethers for CHildren (LATCH)............................................. 17
Using Tether Straps.............................................. 19
Instrument Cluster.........................................67
Instrument Lighting Dimmer.....................60
Interior Lamps..................................................61 Dome Lamp............................................................ 61
Dome Task Lamp.................................................. 61
Front Map Lamps.................................................. 61
Rear Interior Lamp............................................... 62
Interior Mirror
...................................................65
Auto-Dimming Mirror......................................... 65
Introduction........................................................5
J
Jump Starting the Vehicle
.........................158
Connecting the Jumper Cables..................... 158
Jump Starting....................................................... 159
Preparing Your Vehicle..................................... 158
Removing the Jumper Cables........................ 159
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K
Keys and Remote Controls........................46
Principle of Operation........................................ 46
L
Lighting Control..............................................58
Headlamp Flasher............................................... 59
High Beams............................................................ 58
Spot Lamp Control.............................................. 59
Lighting..............................................................58 General Information............................................ 58
Load Carriers See: Roof Racks and Load Carriers..............137
Load Carrying
..................................................137
Load Limit.......................................................138
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 145
Vehicle Loading - with and without a Trailer .................................................................. 138
Locking and Unlocking
................................48
Battery Saver......................................................... 50
Hidden Rear Door Locks.................................... 48
Illuminated Entry.................................................. 50
Illuminated Exit..................................................... 50
Independent Liftgate Locking Feature........49
Locking and Unlocking the Doors with the Key Blade........................................................... 49
Opening a Rear Door From the Inside..........50
Power Door Locks................................................ 48
Remote Control.................................................... 48
Locks...................................................................48
Lug Nuts See: Changing a Road Wheel........................ 227
M
Maintenance...................................................176 General Information........................................... 176
Manual Climate Control..............................86
Manual Liftgate
..............................................50
Closing the Liftgate.............................................. 51
Opening the Liftgate............................................ 51Manual Seats
...................................................92
Lumbar Adjustment............................................ 93
Moving the Seat Backward and Forward............................................................... 92
Recline Adjustment............................................. 92
Message Center See: Information Displays................................. 73
Mirrors See: Heated Windows and Mirrors................88
See: Windows and Mirrors................................ 63
Mobile Communications Equipment........11
Motorcraft Parts - 3.5L Ecoboost™.................................................234
Motorcraft Parts - 3.7L...............................235
N
Normal Scheduled Maintenance
..........299
Intelligent Oil-Life Monitor™........................ 299
Normal Maintenance Intervals.................... 300
O
Oil Change Indicator Reset.......................180
Oil Check See: Engine Oil Check....................................... 180
Opening and Closing the Hood
................177
Closing the Hood................................................ 178
Opening the Hood............................................... 177
Ordering Additional Owner's Literature......................................................165
Obtaining a French Owner ’s Manual..........165
Overhead Console
.........................................96
P
Parking Aids
....................................................124
Principle of Operation....................................... 124
Parking Brake.................................................120
Passenger Knee Airbag................................39
Pedals.................................................................55
Perchlorate..........................................................9
Personal Safety System ™
..........................33
How Does the Personal Safety System
Work?................................................................... 33
Post-Crash Alert System
...........................160
Power Door Locks See: Locking and Unlocking............................. 48
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Power Seats.....................................................93
Power Steering Fluid Check......................187
Power Windows
..............................................63
Accessory Delay.................................................... 63
Bounce-Back......................................................... 63
One-Touch Down................................................. 63
One-Touch Up....................................................... 63
Window Lock......................................................... 63
Protecting the Environment
........................12
R
Rear Loadspace Hatches
...........................137
Rear Parking Aid............................................124 Obstacle Distance Indicator........................... 125
Rear Seats.........................................................93 Fold-flat Seatback............................................... 93
Rear Under Floor Storage
..........................137
Load Floor.............................................................. 137
Load Safe Label................................................... 137
Rear View Camera
........................................125
Using the Rear View Camera System.........126
Rear View Camera See: Rear View Camera.................................... 125
Rear Window Wiper and Washers...........56 Rear Camera Washer.......................................... 57
Rear Window Washer......................................... 57
Rear Window Wiper............................................ 56
Recommended Towing Weights.............147
Refueling.........................................................104 Easy Fuel ™ Capless Fuel System................105
Remote Control
..............................................46
Car Finder................................................................ 47
Changing the Remote Control Battery.........47
Sounding the Panic Alarm................................ 47
Removing a Headlamp
...............................192
Repairing Minor Paint Damage..............202
Replacement Parts Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)..............................................................166 Reporting Safety Defects (U.S.
Only)...............................................................165
Roadside Assistance
...................................156
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 156
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 156
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 156
Vehicles Sold in the United States: Using Roadside Assistance.................................... 156
Roadside Emergencies
...............................156
Roof Racks and Load Carriers..................137 Adjusting the Crossbar..................................... 138
Thumbwheel Kit.................................................. 137
Running-In See: Breaking-In.................................................. 153
Running Out of Fuel....................................103 Adding Fuel From a Portable Fuel
Container.......................................................... 103
Filling a Portable Fuel Container.................. 103
S
Safety Belt Height Adjustment.................29
Safety Belt Minder.........................................30 Belt-Minder™........................................................ 30
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy ™
............................................39
Safety Precautions.......................................101
Satellite Radio
..............................................253
Satellite Radio Electronic Serial Number
(ESN)................................................................ 254
Satellite Radio Reception Factors...............253
SIRIUS® Satellite Radio Service.................. 253
Troubleshooting................................................. 254
Scheduled Maintenance Record...........305
Scheduled Maintenance
..........................296
Seats..................................................................90
Security..............................................................52
Side Airbags
.....................................................38
Sitting in the Correct Position...................90
Snow Chains See: Using Snow Chains.................................. 222
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