and ice conditions. Like any tire, summer
tire performance is affected by tire wear
and environmental conditions. If you must
drive in those conditions, we recommend
using Mud and Snow (M+S, M/S),
All-season or Snow tires.
Always store your summer tires indoors at
temperatures above 20ºF (-7ºC). The
rubber compounds used in these tires lose
flexibility and may develop surface cracks
in the tread area at temperatures below
20ºF (-7ºC). If the tires have been
subjected to 20ºF (-7ºC) or less, warm
them in a heated space to at least 40ºF
(5ºC) for at least 24 hours before installing
them on a vehicle, or moving the vehicle
with the tires installed, or checking tire
inflation. Do not place tires near heaters
or heating devices used to warm the room
where the tires are stored. Do not apply
heat or blow heated air directly on the tires.
Always inspect the tires after storage
periods and before use.
USING SNOW CHAINS WARNING
Snow tires must be the same size,
load index, and speed rating as those
originally provided by Ford. Use of
any tire or wheel not recommended by
Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury,
and death. Additionally, the use of
non-recommended tires and wheels could
cause steering, suspension, axle, transfer
case, or power transfer unit failure. It is also
strongly advised to follow the Ford
recommended tire inflation pressure found
on the Safety Compliance Certification
Label (affixed to either the door hinge
pillar, door-latch post, or the door edge
that meets the door-latch post, next to the
driver ’s seating position), or Tire Label
which is located on the B-Pillar or the edge
of the driver door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and adversely
affect the way your vehicle handles. The tires on your vehicle (excluding the
265/45ZR20 Sport Tire) may have
all-weather treads to provide traction in
rain and snow. However, in some climates
you may need to use snow chains.
Your vehicle may not be compatible with
snow chain or cable usage with the
factory-fitted wheels and tires. Only
certain chains or snow cables have been
approved by Ford as safe for use on your
vehicle with the following wheel and tire
combination(s): 18”
x8”x44mm Wheel and
P245/60 R18 Tire. You should only install
chains or cables that have been rated as
10 mm or less in dimension as measured
on the sidewall of your tire. Not all S-class
snow chains meet these restrictions.
Chains of this size restriction will include a
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Setting 911 Assist On or Off
Press the phone button to enter the
phone menu then select:
Action and Description
Menu
Item
Press OK to confirm and enter
the 911 Assist menu.
911 Assist
Scroll to activate this option
then press OK when the
desired option appears in the
radio display.
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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(If Equipped)
Police vehicles equipped with an engine idle hour meter
Replace cabin air filter. *
Inspect frequently, service
as required
Inspect the brake system
Every 5000 miles (8000
km)
Lubricate control arm and steering ball joints (if equipped
with grease fittings).
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.**
Every 5000 miles (8000
km) or six months or as
indicated by time/milage
calculation (see description
below) Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature.
** Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine
Oil Check (page 180).
Engine Idle Hour Meter
(If Equipped)
Your vehicle may been fitted with an idle
meter to indicate how much time the
vehicle has been sitting in park (P) or
neutral (N). The meter is incorporated with
the vehicle odometer. Depressing the
odometer-reset button once displays the
trip odometer (miles [kilometers]
following by a "T" for trip odometer);
depressing the odometer-reset button a
second time displays the idle meter (hours
following by an "H" for hours). The idle
meter only accumulates time when the
vehicle is in park (P) or neutral (N). Displayed time is cumulative for the vehicle
and cannot be reset to zero. Police vehicles
often experience long periods of idling,
during which engine oil continues to break
down but distance is not accumulated on
the odometer.
Exceptions
There are several exceptions to the Normal
Schedule:
Axle maintenance
: The Power Transfer
Unit (PTU) in your vehicle does not require
any normal scheduled maintenance. The
system is electronically monitored and
notifies the driver of required service by
displaying a message in the information
display. The PTU lube will be more likely
to require a fluid change if the vehicle has
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A
A/C
See: Climate Control.......................................... 86
About This Manual...........................................5
ABS See: Brakes............................................................ 119
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 119
Accessories See: Replacement Parts
Recommendation.............................................. 9
Adjusting the Headlamps.........................190
Vertical Aim Adjustment................................. 190
Adjusting the Pedals
.....................................55
Adjusting the Steering Wheel....................53
Airbag Disposal...............................................45
Air Conditioning See: Climate Control.......................................... 86
Alarm See: Anti-Theft Alarm........................................ 52
All-Wheel Drive...............................................112
Anti-Theft Alarm
............................................52
Alarm System........................................................ 52
Arming the Alarm................................................. 52
Disarming the Alarm........................................... 52
Triggering the Alarm............................................ 52
Appendices.....................................................316
Audible Warnings and Indicators
...............71
Automatic Transmission Warning
Chime................................................................... 72
Headlamps On Warning Chime....................... 71
Key in Ignition Warning Chime.......................... 71
Parking Brake On Warning Chime................... 71
Audio Control
...................................................53
Seek and Media.................................................... 53
Audio System................................................247 General Information.......................................... 247
Audio Unit - Vehicles With: AM/FM/CD/ SYNC.............................................................248
Autolamps........................................................59 Windshield Wiper Activated
Headlamps........................................................ 60Automatic Transmission............................110
If Your Vehicle Gets Stuck In Mud or
Snow................................................................... 110
Understanding the Positions of Your Automatic Transmission............................. 110
Automatic Transmission Fluid Check - 3.5L Ecoboost™........................................185
Adding Transmission Fluid............................. 186
Checking the Transmission Fluid Level................................................................... 185
Auxiliary Power Points
.................................95
12 Volt DC Power Point....................................... 95
Locations................................................................. 95
AWD See: All-Wheel Drive........................................... 112
B
Blind Spot Information System
................131
Using the System................................................. 131
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................20
Types of Booster Seats....................................... 21
Brake Fluid Check........................................186
Brakes................................................................119 General Information........................................... 119
Breaking-In......................................................153
Bulb Specification Chart
...........................195
C
Cabin Air Filter.................................................89
California Proposition 65...............................9
Capacities and Specifications - 3.5L Ecoboost™.................................................238
Specifications..................................................... 239
Capacities and Specifications - 3.7L.................................................................242
Specifications..................................................... 243
Capacities and Specifications................233
Car Wash See: Cleaning the Exterior............................... 198
Center Console
...............................................96
Center Console..................................................... 96
Console Mounting Plates.................................. 96
Universal Top Tray............................................... 96
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Head Restraints..............................................90
Adjusting the Head Restraint........................... 91
Tilting Head Restraints ...................................... 91
Heated Windows and Mirrors...................88 Heated Exterior Mirror........................................ 88
Heated Rear Window......................................... 88
Heating See: Climate Control.......................................... 86
Hints on Controlling the Interior Climate
............................................................87
Cooling the Interior Quickly.............................. 87
General Hints......................................................... 87
Heating the Interior Quickly.............................. 87
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................. 88
Recommended Settings for Cooling ...........88
Recommended Settings for Heating............87
Side Window Defogging in Cold Weather.............................................................. 88
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................... 88
Hints on Driving With Anti-Lock Brakes.............................................................119
Hood Lock See: Opening and Closing the Hood............177
I
Ignition Switch
.................................................97
In California (U.S. Only).............................162
Information Display Control.......................54 Information Display Control Features..........54
Information Displays.....................................73 General Information............................................ 73Information Messages..................................76
AdvanceTrac ™....................................................... 77
Alarm........................................................................\
. 77
AWD........................................................................\
... 77
Battery and Charging System.......................... 78
Blind Spot Information and Cross Traffic Alert System...................................................... 78
Brake System......................................................... 79
Doors and Locks................................................... 79
Electronic Stability Control............................... 79
Engine...................................................................... 80
Fuel........................................................................\
... 80
Keys and Intelligent Access............................. 80
Lane Keeping System.......................................... 81
Maintenance........................................................... 81
Park Aid.................................................................... 82
Park Brake............................................................... 82
Power Steering...................................................... 83
Seats........................................................................\
. 83
Starting System.................................................... 83
Tire Pressure Monitoring System................... 84
Traction Control.................................................... 84
Transmission......................................................... 84
Installing Child Seats.....................................14 Child Seats............................................................... 14
Using Lap and Shoulder Belts.......................... 15
Using Lower Anchors and Tethers for CHildren (LATCH)............................................. 17
Using Tether Straps.............................................. 19
Instrument Cluster.........................................67
Instrument Lighting Dimmer.....................60
Interior Lamps..................................................61 Dome Lamp............................................................ 61
Dome Task Lamp.................................................. 61
Front Map Lamps.................................................. 61
Rear Interior Lamp............................................... 62
Interior Mirror
...................................................65
Auto-Dimming Mirror......................................... 65
Introduction........................................................5
J
Jump Starting the Vehicle
.........................158
Connecting the Jumper Cables..................... 158
Jump Starting....................................................... 159
Preparing Your Vehicle..................................... 158
Removing the Jumper Cables........................ 159
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Power Seats.....................................................93
Power Steering Fluid Check......................187
Power Windows
..............................................63
Accessory Delay.................................................... 63
Bounce-Back......................................................... 63
One-Touch Down................................................. 63
One-Touch Up....................................................... 63
Window Lock......................................................... 63
Protecting the Environment
........................12
R
Rear Loadspace Hatches
...........................137
Rear Parking Aid............................................124 Obstacle Distance Indicator........................... 125
Rear Seats.........................................................93 Fold-flat Seatback............................................... 93
Rear Under Floor Storage
..........................137
Load Floor.............................................................. 137
Load Safe Label................................................... 137
Rear View Camera
........................................125
Using the Rear View Camera System.........126
Rear View Camera See: Rear View Camera.................................... 125
Rear Window Wiper and Washers...........56 Rear Camera Washer.......................................... 57
Rear Window Washer......................................... 57
Rear Window Wiper............................................ 56
Recommended Towing Weights.............147
Refueling.........................................................104 Easy Fuel ™ Capless Fuel System................105
Remote Control
..............................................46
Car Finder................................................................ 47
Changing the Remote Control Battery.........47
Sounding the Panic Alarm................................ 47
Removing a Headlamp
...............................192
Repairing Minor Paint Damage..............202
Replacement Parts Recommendation.........................................9
Collision Repairs...................................................... 9
Scheduled Maintenance and Mechanical Repairs................................................................... 9
Warranty on Replacement Parts.................... 10
Replacing a Lost Key or Remote Control.............................................................47
Reporting Safety Defects (Canada Only)..............................................................166 Reporting Safety Defects (U.S.
Only)...............................................................165
Roadside Assistance
...................................156
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 156
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 156
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 156
Vehicles Sold in the United States: Using Roadside Assistance.................................... 156
Roadside Emergencies
...............................156
Roof Racks and Load Carriers..................137 Adjusting the Crossbar..................................... 138
Thumbwheel Kit.................................................. 137
Running-In See: Breaking-In.................................................. 153
Running Out of Fuel....................................103 Adding Fuel From a Portable Fuel
Container.......................................................... 103
Filling a Portable Fuel Container.................. 103
S
Safety Belt Height Adjustment.................29
Safety Belt Minder.........................................30 Belt-Minder™........................................................ 30
Safety Belts......................................................26 Principle of Operation........................................ 26
Safety Belt Warning Lamp and Indicator Chime..............................................................30
Conditions of operation..................................... 30
Safety Canopy ™
............................................39
Safety Precautions.......................................101
Satellite Radio
..............................................253
Satellite Radio Electronic Serial Number
(ESN)................................................................ 254
Satellite Radio Reception Factors...............253
SIRIUS® Satellite Radio Service.................. 253
Troubleshooting................................................. 254
Scheduled Maintenance Record...........305
Scheduled Maintenance
..........................296
Seats..................................................................90
Security..............................................................52
Side Airbags
.....................................................38
Sitting in the Correct Position...................90
Snow Chains See: Using Snow Chains.................................. 222
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Special Notices................................................10
My Fleet Management (if equipped)..............11
New Vehicle Limited Warranty........................ 10
Notice to Owners of Pickup Trucks and Utility Type Vehicles........................................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Using Your Vehicle as an Ambulance............10
Using Your Vehicle With a Snowplow...........10
Special Operating Conditions Scheduled Maintenance..............................................302
Engine Idle Hour Meter.................................... 304
Exceptions........................................................... 304
Speed Control See: Cruise Control............................................ 129
Stability Control
............................................122
Principle of Operation....................................... 122
Starter Switch See: Ignition Switch............................................. 97
Starting a Gasoline Engine.........................97 Failure to Start...................................................... 98
Guarding Against Exhaust Fumes.................98
Important Ventilating Information................99
Stopping the Engine When Your Vehicle is Moving................................................................. 98
Stopping the Engine When Your Vehicle is Stationary.......................................................... 98
Starting and Stopping the Engine............97 General Information............................................ 97
Steering............................................................136 Electric Power Steering.................................... 136
Steering Wheel................................................53
Storage Compartments
..............................96
Sun Visors.........................................................66
Slide-on-rod.......................................................... 66
Supplementary Restraints System.........34 Principle of Operation........................................ 34
Symbols Glossary.............................................5
SYNC™ Applications and Services.......272 911 Assist................................................................ 272
SYNC Mobile Apps............................................ 274
SYNC™...........................................................256 General Information......................................... 256
SYNC™ Troubleshooting.........................286 T
Tailgate
See: Manual Liftgate.......................................... 50
Technical Specifications See: Capacities and Specifications............233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................163
Tire Care..........................................................207
Glossary of Tire Terminology........................ 209
Information About Uniform Tire Quality Grading............................................................. 207
Information Contained on the Tire Sidewall............................................................ 210
Police Wheels and Tires................................... 221
Temperature A B C........................................... 208
Traction AA A B C.............................................. 208
Treadwear............................................................ 208
Tire Pressure Monitoring System...........223 Changing Tires With a Tire Pressure
Monitoring System....................................... 224
Understanding Your Tire Pressure Monitoring System ...................................... 224
Tires See: Wheels and Tires..................................... 205
Towing a Trailer.............................................146 Load Placement................................................. 146
Towing the Vehicle on Four Wheels - 3.5L Ecoboost™/3.7L
...............................151
Emergency Towing.............................................. 151
Recreational Towing........................................... 151
Towing..............................................................146
Traction Control
..............................................121
Principle of Operation........................................ 121
Transmission Code Designation.............237
Transmission
...................................................110
Transmission See: Transmission............................................... 110
Transporting the Vehicle...........................150
U
Under Hood Overview.................................179
USB Port
.........................................................255
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