AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
307
Police Interceptor (CPH), enUSA, Edition date: 10/2015, First Printing SYNC™
U
Under Hood Overview - 2.0L
EcoBoost™...................................................172
Under Hood Overview - 3.5L Duratec/ 3.7L...................................................................174
Engine Shield........................................................ 175
Under Hood Overview - 3.5L Ecoboost™...................................................173
USB Port
.........................................................260
Using All-Wheel Drive................................105 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 107
Operating AWD Vehicles With Mismatched Tires..................................................................... 107
Operating AWD Vehicles With Spare Tires.................................................................... 106
Using Cruise Control.....................................121 Switching Cruise Control Off.......................... 122
Switching Cruise Control On............................ 121
Using Snow Chains.....................................220
Using Stability Control
................................116
Using Summer Tires...................................220
Using SYNC™ With Your Media Player............................................................289
Accessing Your Play Menu............................. 294
Connecting Your Digital Media Player to the USB Port.......................................................... 289
Media Menu Features....................................... 292
Media Voice Commands.................................. 291
System Settings................................................. 296
What's Playing?................................................ 290
Using SYNC™ With Your Phone............266 Accessing Features Through the Phone
Menu.................................................................. 270
Accessing Your Phone Settings.................... 275
Making a Call....................................................... 269
Pairing a Cell Phone for the First Time.................................................................. 266
Pairing Subsequent Cell Phones.................. 267
Phone Options during an Active Call.........269
Phone Voice Commands................................ 267
Receiving Calls................................................... 269
System Settings................................................. 276
Text Messaging................................................... 273Using Traction Control.................................114
Switching the System Off................................ 114
System Indicator Lights and Messages........................................................... 114
Using a Switch...................................................... 114
Using the Information Display Controls.............................................................. 114
Using Voice Recognition...........................263 Initiating a Voice Session................................ 263
System Interaction and Feedback..............264
Utilizing the Mediation/Arbitration Program (Canada Only).........................155
V
Vehicle Care
....................................................193
General Information.......................................... 193
Vehicle Certification Label........................237
Vehicle Identification Number................236
Vehicle Storage
.............................................198
Battery.................................................................... 199
Body........................................................................\
198
Brakes..................................................................... 199
Cooling system.................................................... 199
Engine..................................................................... 198
Fuel system.......................................................... 199
General................................................................... 198
Miscellaneous...................................................... 199
Removing Vehicle From Storage.................. 199
Tires........................................................................\
. 199
Ventilation See: Climate Control........................................... 79
VIN See: Vehicle Identification Number............236
Voice Control....................................................53
354
Police Interceptor (CPH), enUSA, Edition date: 10/2015, First Printing Index