SYNC is a hands-free, voice recognition system used for
entertainment, information and communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account by visiting
owner.ford.com (U.S.) or SyncMyRide.ca (Canada).
Register by following the on-screen instructions. After
registering you can see what complimentary services you
are eligible for.
2. SYNC uses a wireless connection called Bluetooth
®
to communicate with your phone. Switch Bluetooth mode
on in your phone’s menu options. This lets your phone
find SYNC. If you need more details on setting up your
phone to work with SYNC, visit owner.ford.com (U.S.)
or SyncMyRide.ca (Canada), or your phone
manufacturer’s website.
Pairing Your Phone with SYNC
In order to use many of the features of SYNC such as making
a phone call or receiving a text, you must first connect or pair
your phone with SYNC.
To pair your phone for the first time
1. Make sure your vehicle is in park (P) (automatic
transmission) or 1 (manual transmission), and you switch
on your ignition, radio and cell phone’s Bluetooth feature. 2.
Press the phone button
. When the display indicates no
phone is paired, select the option to add a phone.
3. When a message to begin pairing appears in the audio
display, search for SYNC on your phone to start the
pairing process.
4. Confirm that the six-digit PIN appearing on your phone
matches the six-digit PIN that displays on the SYNC screen.
The display indicates when the pairing is successful.
The system may prompt you to
» Set your phone as the primary or favorite (the primary
phone receives messages and voicemail).
» Download your phone book (required to use the full set of
voice commands).
» Switch on 911 Assist
®.
Tips
» Make sure you accept the request from SYNC to access
your phone.
» To pair subsequent phones, please refer to Pairing
Subsequent Phones in the SYNC chapter of your
Owner’s Manual.
» If you are experiencing pairing problems, try performing
a clean pairing by deleting your services from SYNC,
deleting the SYNC connection from your phone and then
repeating the Pairing Your Phone with SYNC process.
Why Do You Need a SYNC Owner Account?
A SYNC owner account lets you receive the latest software
updates and, if you have questions, free customer support.
Visit the website or call the toll-free number for more
information. See the inside front cover of this guide
for details.
Using Your Cell Phone with SYNC
Note: You must download your phone book to make phone
calls with voice commands by name.
Making a phone call
Use SYNC to make a phone call to anyone in your phone
book by pressing the voice button
. When prompted, say a
voice command.
For example, you could say “Call Jake Smith at home”. When
the system confirms the number, say “Dial” to initiate the call.
Note: You can also make phone calls by pressing the voice
button
and when prompted, give the voice command
“Dial”, then verbally say the phone number. Answering incoming calls
Whenever you have an incoming call, the name and number
of the person calling appears in the display. Press the phone
button
to answer an incoming call. You can hang up at any
time by pressing the button.
Using SYNC to Access Digital Media
Plug your USB media device, such as phones and MP3
players, into a USB port and then wait for the system to finish
indexing your music. When indexing is complete, you can use
SYNC to play all of your favorite music.
Using voice commands to play music
1. Plug your media player into your USB port.
2. Press the voice button
. When prompted, say “USB”,
then follow up by saying a voice command.
SYN C®
6
7
A Revolutionary Way to
Connect with Your Vehicle
Use the touchscreen to explore and interact
with your vehicle. The touchscreen works the
same way as traditional controls, knobs and
buttons do. Press the various icons on your
touchscreen to personalize the many features
and settings of your vehicle all in one place.
The system provides easy interaction with
your audio, multimedia, climate control,
navigation* and mobile apps.
General tips
» Press the home icon at any time to return
to your home screen.
» Press the desired icon on the sensitive
touchscreen accurately. If you’re wearing
gloves, make sure they’re optimized for
touchscreen use.
» Refer to your SYNC Supplement, visit
the website or call the toll-free number
for more information. See the inside
front cover of this guide for details.
» Pair your phone to SYNC.
To pair your phone
» Make sure you activate Bluetooth on
your device.
» Touch Add Phone on your touchscreen.
Phone
After pairing your phone, you can
access more phone-dependent features:
» Recent call lists.
» Contacts: All of your contacts from
your phone display alphabetically.
Sort and view your contacts by
selecting a specific letter.
» Phone settings: Pair another
phone, and set ring tones and alerts.
» Text messages: View all of your
recent text messages.
» Do not disturb: Send all calls to
your voicemail, and all ring tones
and alerts set to silent mode.
Refer to your SYNC Supplement for
complete details.
Navigation*
Press the navigation icon to set your
destination. Select one of two ways to
find your destination:
» Map mode shows advanced viewing
of 2-D city maps, 3-D landmarks and
3-D city models (when available).
SYN C® 3*
» Follow the on-screen instructions.
The system audibly prompts
you to search for SYNC on
your device.
» Select SYNC on your device.
» Confirm that the six-digit
PIN appearing on your device
matches the six-digit PIN that
displays on the SYNC 3 screen.
» The display indicates when the
pairing is successful.
SYNC prompts you to choose
your settings for certain features.
Your cell phone may also prompt
you to give SYNC permission to
access information.
» Destination mode lets you key in a
specific address or use a variety of
search methods to locate where you
want to go.
Refer to your SYNC Supplement for
complete details.
Set a Destination
1. Press Destination on your
touchscreen and then press Search.
2. Enter a street address, intersection,
city or a point of interest (POI).
3. After you choose your destination,
press Start. The system uses a
variety of screens and visible prompts
to guide you to your destination.
During your route, you can press the
maneuver arrow icon on the map if you
want the system to repeat the previous
route guidance instructions.
The navigation map shows your
estimated time of arrival, remaining
travel time and the distance to
your destination.
Navigation Menu
While you are on your route, you can
change your touchscreen view. To
change the view, touch Menu on the
bottom of the screen and then select Screen View to choose from any of the
following selections:
» Full Map
» Highway Exit Info displays on the
right side of the touchscreen. View
POI Icons (restaurants, ATMs, etc.)
as they pertain to each exit. You
can select a POI as a waypoint, if
you wish.
» Turn List displays SiriusXM Traffic
and Travel Link* information. If
traffic conditions change to cause
a major delay on the originally
selected route, then SYNC 3 provides
an automatic re-route.
Note: Minor traffic changes do not
prompt a re-route.
*if equipped98
*if equipped