SYNC is a hands-free, voice recognition system used for
entertainment, information and communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account by visiting
owner.ford.com (U.S.) or SyncMyRide.ca (Canada).
Register by following the on-screen instructions. After
registering you can see what complimentary services you
are eligible for.
2. SYNC uses a wireless connection called Bluetooth
®
to communicate with your phone. Switch Bluetooth mode
on in your phone’s menu options. This lets your phone
find SYNC. If you need more details on setting up your
phone to work with SYNC, visit owner.ford.com (U.S.)
or SyncMyRide.ca (Canada), or your phone
manufacturer’s website.
Pairing Your Phone with SYNC
In order to use many of the features of SYNC such as making
a phone call or receiving a text, you must first connect or pair
your phone with SYNC.
To pair your phone for the first time
1. Make sure your vehicle is in park (P) (automatic
transmission) or 1 (manual transmission), and you switch
on your ignition, radio and cell phone’s Bluetooth feature. 2.
Press the phone button
. When the display indicates no
phone is paired, select the option to add a phone.
3. When a message to begin pairing appears in the audio
display, search for SYNC on your phone to start the
pairing process.
4. Confirm that the six-digit PIN appearing on your phone
matches the six-digit PIN that displays on the SYNC screen.
The display indicates when the pairing is successful.
The system may prompt you to
» Set your phone as the primary or favorite (the primary
phone receives messages and voicemail).
» Download your phone book (required to use the full set of
voice commands).
» Switch on 911 Assist
®.
Tips
» Make sure you accept the request from SYNC to access
your phone.
» To pair subsequent phones, please refer to Pairing
Subsequent Phones in the SYNC chapter of your
Owner’s Manual.
» If you are experiencing pairing problems, try performing
a clean pairing by deleting your services from SYNC,
deleting the SYNC connection from your phone and then
repeating the Pairing Your Phone with SYNC process.
Why Do You Need a SYNC Owner Account?
A SYNC owner account lets you receive the latest software
updates and, if you have questions, free customer support.
Visit the website or call the toll-free number for more
information. See the inside front cover of this guide
for details.
Using Your Cell Phone with SYNC
Note: You must download your phone book to make phone
calls with voice commands by name.
Making a phone call
Use SYNC to make a phone call to anyone in your phone
book by pressing the voice button
. When prompted, say a
voice command.
For example, you could say “Call Jake Smith at home”. When
the system confirms the number, say “Dial” to initiate the call.
Note: You can also make phone calls by pressing the voice
button
and when prompted, give the voice command
“Dial”, then verbally say the phone number. Answering incoming calls
Whenever you have an incoming call, the name and number
of the person calling appears in the display. Press the phone
button
to answer an incoming call. You can hang up at any
time by pressing the button.
Using SYNC to Access Digital Media
Plug your USB media device, such as phones and MP3
players, into a USB port and then wait for the system to finish
indexing your music. When indexing is complete, you can use
SYNC to play all of your favorite music.
Using voice commands to play music
1. Plug your media player into your USB port.
2. Press the voice button
. When prompted, say “USB”,
then follow up by saying a voice command.
SYN C®
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