Voice Command
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SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,
should questions arise, see the tables
below. Use the website at any time to check your
phone's compatibility, register your
account and set preferences as well as
access a customer representative via an
online chat (during certain hours). Visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca for more
information.Phone issues
Possible solution(s)
Possible cause(s)
Issue
Review your phone's manualabout audio adjustments.
The audio control settings
on your phone may be
affecting SYNC perform- ance.
There is excessive back-
ground noise during a phone call.
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible
phone malfunction.
During a call, I can hear the
other person but theycannot hear me.
Go to the website to reviewyour phone's compatibility.
This is a phone-dependent feature.
SYNC is not able to down- load my phonebook. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature.
This may be a possible
phone malfunction. Use the SYNCmyphone
feature available on the website.
Try pushing your phonebook contacts to SYNC by usingthe Add Contacts feature.
This may be a limitation on
your phone's capability.
The system says Phonebook
Downloaded but the
phonebook in SYNC is
empty or missing contacts.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing SYNC™ (If Equipped)
Phone issues
Possible solution(s)
Possible cause(s)
Issue
Turn off the Auto phone-book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
Make sure that the device does not have an auto-
install program or active security settings.
Make sure you are not
leaving the device in your vehicle during very hot or cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the car.
Review the device compatib-ility chart on the SYNC
website to confirm your phone supports the
Bluetooth audio streaming function.
This is a phone-dependent
feature.
Bluetooth audio does not
stream.
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing SYNC™ (If Equipped)
•
Links to Third Party Sites: The
SOFTWARE may provide you with the
ability to link to third party sites. The
third party sites are not under the
control of FORD MOTOR COMPANY,
its affiliates and/or its designated
agent. Neither FORD MOTOR
COMPANY nor its affiliates nor its
designated agent are responsible for
(i) the contents of any third party sites,
any links contained in third party sites,
or any changes or updates to third
party sites, or (ii) webcasting or any
other form of transmission received
from any third party sites. If the
SOFTWARE provides links to third
party sites, those links are provided to
you only as a convenience, and the
inclusion of any link does not imply an
endorsement of the third party site by
FORD MOTOR COMPANY, its affiliates
and/or its designated agent.
• Obligation to Drive Responsibly:
You recognize your obligation to drive
responsibly and keep attention on the
road. You will read and abide with the
DEVICES operating instructions
particularly as they pertain to safety
and you agree to assume any risk
associated with the use of the
DEVICES.
UPGRADES AND RECOVERY MEDIA:
If the SOFTWARE is provided by FORD
MOTOR COMPANY separate from the
DEVICES on media such as a ROM chip,
CD ROM disk(s) or via web download or
other means, and is labeled "For Upgrade
Purposes Only" or "For Recovery Purposes
Only" you may install one (1) copy of such
SOFTWARE onto the DEVICES as a
replacement copy for the existing
SOFTWARE, and use it in accordance with
this EULA, including any additional EULA
terms accompanying the upgrade
SOFTWARE. INTELLECTUAL PROPERTY RIGHTS:
All title and intellectual property rights in
and to the SOFTWARE (including but not
limited to any images, photographs,
animations, video, audio, music, text and
"applets" incorporated into the
SOFTWARE), the accompanying printed
materials, and any copies of the
SOFTWARE, are owned by FORD MOTOR
COMPANY, or its affiliates or suppliers. The
SOFTWARE is licensed, not sold. You may
not copy the printed materials
accompanying the SOFTWARE. All title
and intellectual property rights in and to
the content which may be accessed
through use of the SOFTWARE is the
property of the respective content owner
and may be protected by applicable
copyright or other intellectual property
laws and treaties. This EULA grants you no
rights to use such content outside its
intended use. All rights not specifically
granted under this EULA are reserved by
FORD MOTOR COMPANY, its affiliates,
and third party software and service
providers and suppliers. Use of any on-line
services which may be accessed through
the SOFTWARE may be governed by the
respective terms of use relating to such
services. If this SOFTWARE contains
documentation that is provided only in
electronic form, you may print one copy of
such electronic documentation.
EXPORT RESTRICTIONS:
You
acknowledge that the SOFTWARE is
subject to U.S. and European Union export
jurisdiction. You agree to comply with all
applicable international and national laws
that apply to the SOFTWARE, including
the U.S. Export Administration Regulations,
as well as end-user, end-use and
destination restrictions issued by U.S. and
other governments.
361
Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing Appendices
(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or
(e) use the TeleNav
Software in any manner that
i. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
367
Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing Appendices
A
A/C
See: Climate Control.......................................... 99
About This Manual...........................................7
ABS See: Brakes........................................................... 138
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 138
Accessories.....................................................337 Exterior style......................................................... 337
Interior style.......................................................... 337
Lifestyle.................................................................. 337
Peace of mind...................................................... 337
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control.............152
Adjusting the Headlamps
.........................222
Horizontal Aim Adjustment........................... 223
Vertical Aim Adjustment................................. 222
Adjusting the Steering Wheel....................61
Airbag Disposal
...............................................42
Air Conditioning See: Climate Control.......................................... 99
Air Filter See: Changing the Engine Air Filter.............227
Alarm See: Anti-Theft Alarm........................................ 60
Ambient Lighting...........................................69
Anti-Theft Alarm
...........................................60
Arming the Alarm................................................ 60
Disarming the Alarm.......................................... 60
Appendices....................................................359
Audible Warnings and Indicators.............79 Headlamps On Warning Chime...................... 79
Keyless Warning Alert......................................... 79
Parking Brake On Warning Chime.................. 79
Audio Control....................................................61 MEDIA........................................................................\
61
Seek, Next or Previous......................................... 61
Audio System...............................................288 General Information......................................... 288
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio.............................289 Audio Unit - Vehicles With: Premium
AM/FM/CD..................................................292
Autolamps........................................................66 Windshield Wiper Activated
Headlamps........................................................ 66
Automatic Climate Control.......................101
Automatic Transmission
............................134
Automatic Transmission Adaptive
Learning............................................................. 136
Brake-Shift Interlock......................................... 135
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 136
SelectShift Automatic ™
Transmission................................................... 134
Understanding the Positions of Your Automatic Transmission............................. 134
Automatic Transmission Fluid Check.............................................................219
Autowipers.......................................................63
Auxiliary Power Points..................................117 12 Volt DC Power Point....................................... 117
Locations................................................................. 117
B
Battery See: Changing the 12V Battery..................... 220
Blind Spot Information System..............159 Switching the System Off and On................161
System Errors........................................................ 161
Using the System............................................... 159
Bonnet Lock See: Opening and Closing the Hood..........209
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
Brake and Clutch Fluid Check..................219
Brakes...............................................................138 General Information.......................................... 138
Breaking-In.....................................................186
Bulb Specification Chart...........................226
C
Cabin Air Filter...............................................105
California Proposition 65..............................11
Capacities and Specifications - 2.3L EcoBoost™..................................................275
Specifications...................................................... 276
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Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing Index
Using SYNC™ With Your Media
Player............................................................320
Accessing Your USB Song Library...............324
Bluetooth Devices and System Settings............................................................ 326
Connecting Your Digital Media Player to the USB Port.......................................................... 320
Media Menu Features....................................... 324
Media Voice Commands.................................. 321
USB 2...................................................................... 326
Voice Commands for Audio Sources..........327
Using SYNC™ With Your Phone............303 Accessing Features through the Phone
Menu................................................................. 308
Accessing Your Phone Settings...................... 311
Bluetooth Devices............................................... 312
Making Calls........................................................ 306
Pairing a Phone for the First Time...............303
Pairing Subsequent Phones......................... 304
Phone Options during an Active Call.........307
Phone Voice Commands............................... 305
Receiving Calls.................................................... 307
System Settings.................................................. 313
Text Messaging.................................................. 309
Using Traction Control.................................141 Switching the System Off ............................... 141
System Indicator Lights and Messages........................................................... 141
Using Voice Recognition............................301 Initiating a Voice Session................................. 301
System Interaction and Feedback..............302
Utilizing the Mediation/Arbitration Program (Canada Only)..........................197
V
Vehicle Care...................................................228 General Information......................................... 228
Vehicle Certification Label........................274
Vehicle Identification Number
................273 Vehicle Storage.............................................233
Battery................................................................... 234
Body........................................................................\
233
Brakes..................................................................... 234
Cooling system................................................... 233
Engine..................................................................... 233
Fuel system.......................................................... 233
General.................................................................. 233
Miscellaneous..................................................... 234
Removing Vehicle From Storage.................234
Tires........................................................................\
234
Ventilation See: Climate Control.......................................... 99
VIN See: Vehicle Identification Number.............273
Voice Control...................................................62
W
Warning Lamps and Indicators.................76 Adaptive Cruise Control..................................... 76
Anti-Lock Braking System................................. 76
Battery...................................................................... 76
Blind Spot Monitor............................................... 76
Brake System......................................................... 76
Cruise Control......................................................... 77
Direction Indicator................................................ 77
Door Ajar................................................................... 77
Engine Coolant Temperature........................... 77
Engine Oil................................................................. 77
Fasten Safety Belt................................................ 77
Front Airbag............................................................. 77
Front Fog Lamps................................................... 77
Heads Up Display.................................................. 77
High Beam............................................................... 78
Low Fuel Level....................................................... 78
Low Tire Pressure Warning............................... 78
Parking Lamps....................................................... 78
Service Engine Soon............................................ 78
Stability Control.................................................... 78
Stability Control Off............................................ 79
Washer Fluid Check....................................220
Washers See: Cleaning the Exterior.............................. 228
See: Wipers and Washers................................. 63
Waxing.............................................................229
Welcome Lighting..........................................69 Pony Projection Lights....................................... 69
387
Mustang (CZG) Canada/United States of America, Vehicles Built From: 13-07-2015, enUSA, First Printing Index