Pairing Your Cell Phone with SYNC
In order to use many of the features of SYNC, such as making a phone call or receiving a
text, you must first connect or pair your phone with SYNC.
To Pair Your Cell Phone for the First Time
1. Make sure that your vehicle is in park (P) or neutral (N) with the parking brake applied
(with manual transmission only), then switch your ignition and radio on. Switch on
your phone's Bluetooth
® feature before starting the pairing process. See your device's
manual, if necessary.
2. Press the phone button
. When the display indicates there is no paired phone, select
the option to add a phone.
3. When a message to begin pairing appears in the audio display, search for SYNC on your
phone to start the pairing process.
4. When prompted on your phone's display, enter the six-digit PIN provided by the system
in the audio display.
5. The display indicates when the pairing is successful.
The System May Prompt You to
» Set your phone as the primary/favorite (the primary phone receives messages
and voicemail).
» Download your phone book (a requirement to use the full set of voice commands).
» Switch on 911 Assist
®.
TIPS
» Make sure you accept the request
from SYNC to access your phone.
» To pair subsequent phones, please
refer to Using SYNC with Your Phone
section in the SYNC chapter of your
Owner’s Manual.
» If you experience pairing problems, try
performing a clean pairing by deleting
your services from SYNC, deleting your
phone pairing from SYNC, and then
repeating the Pairing Your Cell Phone
with SYNC process.
Why You Need a SYNC
Owner Account
A SYNC owner account provides you with
the latest software updates and, if you have
questions, free customer support.
NOTE Your SYNC system may offer
advanced features such as AppLink
TM. Some
services may not be available in your area.
Visit the website or call the toll-free number
for more information. See the inside front
cover of this guide for details.
Using Your Cell Phone
with SYNC
NOTE You must download your phone
book to make phone calls with voice
commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone
in your phone book by pressing the voice
button
. When prompted, say a
voice command.
For example, you could say “Call Jake
Smith at home”. When the system
confirms the number, say “Dial” to initiate
the call.
NOTE You can also make phone calls by
pressing the voice button
and when
prompted, give the voice command “Dial”,
then verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, the
name and number of the person calling
appears in the display. Press the phone
button
to answer an incoming call. You can hang up at any time by pressing
and holding the phone button
.
Do Not Disturb Mode
This feature blocks incoming calls and text
messages and saves them for later. You still
have access to outgoing calls when this
feature is active. Say the voice command
“Do not disturb on” to enable and “Do not
disturb off” to disable.
Using SYNC to
Access Digital Media
Plug in your USB media devices such as
phones and MP3 players, and use SYNC
to play all of your favorite music.
Using Voice Commands to Play Music
1. Plug your media player into your
USB port.
2. Press the voice button
. When
prompted, say “USB”, then follow
up by saying a voice command.
SYNC is a Hands-free,
Voice Recognition System
Used for Entertainment,
Information and
Communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account
at SyncMyRide.com (U.S.)
or SyncMyRide.ca (Canada).
Register by following the on-screen
instructions. After registering
you can see which complimentary
services you are eligible for.
2. SYNC uses a wireless connection
called
Bluetooth® to communicate
with your phone. Switch on Bluetooth
mode in your phone’s menu
options. This lets your phone find
SYNC. If you need more details on
setting up your phone with SYNC,
visit SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada) or your
phone manufacturer’s website.
GETTING STARTED
WITH YOUR SYNC
® SYSTEM
7
