2016 FORD FUSION (AMERICAS) USB port

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
SYNC in order to find
AppLink-capable apps on
your device. iPhone users
must also connect to
SYNC's USB port with an
Apple USB cable.
Ensure you have down-
loaded and installed the
latest version of the app
from your phone's app store.
Ensure the app is running on
your phone. Some apps
AppLink-enabled apps are
not installed and running on
your mobile device.
My phone is connected, but
I still cannot find any apps.
require you to register or
login on the app on the
phone before using them
with AppLink. Also, some
may have a "Ford SYNC"
setting, so check the app's
settings menu on the phone.
Closing and restarting apps
may help SYNC find the
application if you cannot
discover it inside the vehicle.
On an Android device, if
apps have an "Exit' or 'Quit'
Sometime apps do not
properly close and re-open
their connection to SYNC,
over ignition cycles, for
example.
My phone is connected, my
app(s) are running, but I still
cannot find any apps.
option, select that then
restart the app. If the app
does not have that option,
you can also manually
"Force Close" the app by
going to the phone's settings
menu, selecting 'Apps.' then
finding the particular app
and choosing 'Force stop.'
Don't forget to restart the
app afterwards, then select
"Find New Apps" on SYNC.
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing SYNC™

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing SYNC™

Wireless and Internet
Your system has a Wi-Fi feature that
creates a wireless network within your
vehicle, thereby allowing other devices
(such as personal computers or phones)
in your vehicle to speak to each other,
share files or play games. Using this Wi-Fi
feature, everyone in your vehicle can also
access the internet if you have a USB
mobile broadband connection inside your
vehicle, your phone supports personal area
networking or if you park outside a wireless
hotspot.
To make adjustments using the touchscreen, select: Action and Description
Menu Item
Press the settings icon.
Settings
Wireless & Internet
Then select from the following:
Wi-Fi Network (Client) Mode
Wi-Fi Settings
Turns the Wi-Fi feature on and off in your vehicle. Make sure
you switch it on for connectivity purposes.
Choose a Wireless Network
Allows you to use a previously stored wireless network. You
can categorize by alphabetical listing, priority and signal
strength. You can also choose to search for a network,
connect to a network, disconnect from a network, receive
more information, prioritize a network or delete a network.
Gateway (Access Point) Mode
Makes SYNC an access point for a phone or a computer when
turned on. This forms the local area network within your
vehicle for things, such as game playing, file transfer and
internet browsing. Press ? for more information.
Gateway (Access Point) Settings
Allows you to view and change settings for using SYNC as
the internet gateway.
Gateway (Access Point) Devices List
Allows you to view recent connections to your Wi-Fi system.
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing MyFord Touch
™
(If Equipped)

To adjust the Sound Settings, select:
Menu Item
Options
Sound Settings
Then any of the following:
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
Note: Your vehicle may not have all these
sound settings.
CD Voice Commands If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands. If you are not listening to a CD, press
the voice button and, after the tone,
say: Voice command
CD Player
When listening to a CD you can say
many commands. Following are a few
examples of what you can say. Voice command
Play
Pause
Next Track
Previous Track
Help
* This applies to WMA or MP3 files only.
SD Card Slot and USB Port
The SD card slot and USB port are located
in the Media Hub. See Media Hub (page
340).
SD Card
Note: Your SD card slot is spring-loaded.
To remove the SD card, press the card in
and the system ejects it. Do not attempt to
pull the card to remove it as this could cause
damage.
Note: The navigation system also uses this
card slot. See
Navigation (page 444).
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing MyFord Touch
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(If Equipped)E142599

To access and play music from your device,
press the lower left corner of the
touchscreen.
SD logo is a trademark of SD-3C, LLC.
USB Port To access and play music from your device,
press the lower left corner of the
touchscreen.
This feature allows you to plug in media
playing devices, memory sticks, flash drives
or thumb drives, and charge devices if they
support this feature.
Playing Music from Your Device
Note:
The system is capable of indexing up
to 30,000 songs. Insert your device and select:
Action and Description
Message
Once the system recognizes your USB or SD card you can then
select from the following options:
USB
SD Card
This feature replays the currently playing song or album.
Repeat
Touch this button to play music on the selected album or folder
in random order.
Shuffle
This feature allows you to choose music similar to what is currently
playing.
Similar Music
Touch this button to see disc information, for example current
track, artist name, album and genre.
More Info
Touch this button to view and adjust various media settings.
Options
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing MyFord Touch
™ (If Equipped)E196637 E142620 E196638 E142611

USB and SD Card Voice Commands
Press the voice button and when prompted say:
Voice command
SD Card
USB
Then commands such as the following:
Browse
Next Track
Pause Say the name of what you would like to listen to such as a band, song, album or playlist.
Play
*
Play Artist ___
*
Play Song ___
Similar Music
Help
* ___ is a dynamic listing, meaning that it could be the name of anything, such as a group,
artist or song. For example you could say "Play artist The Beatles" or "Play song Penny
Lane".
Supported Media Players, Formats
and Metadata Information
SYNC is capable of hosting nearly any
digital media player, including iPod,
Zune ™, plays from device players, and
most USB drives. Supported audio formats
include MP3, WMA, WAV and AAC.
It is also able to organize your indexed
media from your playing device by
metadata tags. Metadata tags, which are
descriptive software identifiers embedded
in the media files, provide information
about the file. If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty
metadata tags as unknown.
Bluetooth Audio The system allows you to stream
audio over your vehicle's
speakers from your connected,
Bluetooth-enabled cell phone.
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing MyFord Touch
™ (If Equipped)E142599 E142611

USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again.
This may be a possible
device malfunction.
I am having trouble
connecting my device.
Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the
device and the USB port.
Make sure that the device
does not have an auto-
install program or active
security settings.
Make sure you are not
leaving the device in your
vehicle during very hot or
cold temperatures.
This is a device limitation.
SYNC does not recognize
my device when I turn on the
car.
Review the device compatib-
ility chart on the SYNC
website to confirm your
phone supports the
Bluetooth audio streaming
function.
This is a phone-dependent
feature.
The device is not connected.
Bluetooth audio does not
stream.
Make sure you correctly
connect the device to SYNC,
and that you have pressed
play on your device.
You can also preform the
MyFord Touch reset
procedure.
Make sure that all song
details are populated.
Your music files may not
contain the correct artist,
song title, album or genre
information.
SYNC does not recognize
music that is on my device.
Some devices require you to
change the USB settings
from mass storage to MTP
class.
The file may be corrupted.
The song may have copy-
right protection, which does
not allow it to play.
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing MyFord Touch
™ (If Equipped)

D
Data Recording..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps............................80 Type 1 - Conventional
(Non-Configurable)....................................... 80
Type 2 - Configurable......................................... 80
Digital Radio
..................................................335
HD Radio Reception and Station
Troubleshooting............................................ 336
Direction Indicators
.......................................82
Driver Alert......................................................196
PRINCIPLE OF OPERATION........................... 196
USING DRIVER ALERT..................................... 196
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driver and Passenger Knee Airbags........43
Driving Aids
.....................................................196
Driving Hints...................................................223
Driving Through Water...............................223
DRL See: Daytime Running Lamps........................ 80
E
Economical Driving
.....................................223
Electric Parking Brake..................................173 Applying the Electric Parking brake.............173
Battery With No Charge.................................... 175
Parking On a Hill (Vehicles With a Manual Transmission) ................................................. 173
Releasing the Electric Parking Brake...........174
Emission Control System..........................160 On-Board Diagnostics (OBD-II).................... 161
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 161
End User License Agreement.................480 SYNC End User License Agreement
(EULA)............................................................. 480
Engine Block Heater....................................150 Using the Engine Block Heater....................... 151Engine Coolant Check................................252
Adding Engine Coolant.................................... 253
Checking the Engine Coolant........................ 252
Recycled Engine Coolant................................ 254
Severe Climates................................................. 254
What You Should Know About Fail-Safe Cooling.............................................................. 254
Engine Immobilizer See: Passive Anti-Theft System.................... 68
Engine Oil Check
...........................................251
Adding Engine Oil............................................... 251
Engine Oil Dipstick - 1.5L EcoBoost™..................................................251
Engine Oil Dipstick - 2.0L EcoBoost™/ 2.5L..................................................................251
Engine Specifications
..................................313
Drivebelt Routing................................................ 313
Entertainment..............................................408 AM/FM Radio..................................................... 409
Bluetooth Audio................................................. 423
CD........................................................................\
..... 419
SD Card Slot and USB Port........................... 420
SIRIUS® Satellite Radio (If Activated)......................................................... 414
Supported Media Players, Formats and Metadata Information................................. 423
Environment......................................................14
EPB See: Electric Parking Brake.............................. 173
Essential Towing Checks...........................219 Before Towing a Trailer..................................... 219
Hitches.................................................................... 219
Launching or Retrieving a Boat or Personal Watercraft (PWC)........................................ 220
Safety Chains....................................................... 219
Trailer Brakes........................................................ 219
Trailer Lamps........................................................ 219
When Towing a Trailer..................................... 220
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP).................462 SERVICE PLANS (CANADA ONLY)............463
SERVICE PLANS (U.S. Only)......................... 462
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Fusion/Mondeo (CC7) Canada/United States of America, enUSA, First Printing Index