
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials. CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 238).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
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SYNC™ APPLICATIONS AND
SERVICES (If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• 911 Assist: Can alert 911 in the event of
an emergency.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Pandora and Stitcher (if your phone is
compatible).
These features may require activation.
Available AppLink enabled apps vary by
market.
911 Assist WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user switches 911 Assist to on
or off, that setting applies for all paired
phones. If 911 Assist is switched off, either
a voice message plays or a display message
or an icon comes on when your vehicle is
started and after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See
Supplementary Restraints System
(page 36). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 189).
Important information about the fuel pump
shut-off is in this chapter.
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Setting 911 Assist On or Off
Press the phone button to enter the
phone menu then select:
Action and Description
Menu
Item
Press OK to confirm and enter
the 911 Assist menu.
911 Assist
Scroll to activate this option
then press OK when the
desired option appears in the
radio display.
If you choose not to activate this
feature you will have the following
options: Action and Description
Menu
Item
Provides a display and voice
reminder at phone connection
at vehicle start.
Voice
Reminder
ON
Provides a display reminder
only without a voice reminder
at phone connection.
Voice
Reminder
OFF
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident. •
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (the triggers for 911
Assist). If a connected cell phone sustains
damage or loses its connection to SYNC
during a crash, SYNC searches for and tries
to connect to a previously paired cell
phone; SYNC then attempts to call the
emergency services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel".
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not switch the feature on.
SYNC Mobile Apps
The system enables voice and steering
wheel control of SYNC AppLink enabled
smartphone apps. When an app is running
through AppLink, you can control main
features of the app through voice
commands and steering wheel controls.
Note:
You must pair and connect your
smartphone to SYNC to access AppLink.
Note: iPhone users need to connect the
phone to the USB port.
Note: Android users need to connect the
phone to SYNC using Bluetooth.
Note: For information on available apps,
supported smartphone devices and
troubleshooting tips please visit the Ford
website.
Availability of SYNC AppLink enabled Apps
will vary by region. Note:
Make sure you have an active account
for the app that you have downloaded.
Some apps work automatically with no
setup. Other apps want you to configure
your personal settings and personalize your
experience by creating stations or favorites.
We recommend you do this at home or
outside of your vehicle.
Note: AppLink is not available if your
vehicle is equipped with the MyFordTouch
system.
To Access Using the SYNC Menu
Press the MENU button to access the
menu on-screen. Then select: Action and Description
Menu
Item
SYNC-Apps Scroll through the list of
available applications and
select a particular app or
select:
Mobile
Apps
Find New Apps
Note: If you cannot find a compatible SYNC
AppLink app, make sure the required app is
running on the mobile device.
Accessing an App's Menu
When an app is running through SYNC,
press the right arrow button on the steering
wheel control to access the app menu.
You can access various app features from
here, for example thumbs up and thumbs
down.
Press the left arrow button on the steering
wheel control to exit the app menu.
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Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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(a) observe all traffic laws and otherwise
drive safely;
(b) use your own personal judgment while
driving. If you feel that a route suggested
by the TeleNav Software instructs you to
perform an unsafe or illegal maneuver,
places you in an unsafe situation, or directs
you into an area that you consider to be
unsafe, do not follow such instructions;
(c) do not input destinations, or otherwise
manipulate the TeleNav Software, unless
your vehicle is stationary and parked;
(d) do not use the TeleNav Software for
any illegal, unauthorized, unintended,
unsafe, hazardous, or unlawful purposes,
or in any manner inconsistent with this
Agreement;
(e) arrange all GPS and wireless devices
and cables necessary for use of the
TeleNav Software in a secure manner in
your vehicle so that they will not interfere
with your driving and will not prevent the
operation of any safety device (such as an
airbag).
You agree to indemnify and hold TeleNav
harmless against all claims resulting from
any dangerous or otherwise inappropriate
use of the TeleNav Software in any moving
vehicle, including as a result of your failure
to comply with the directions above.
2. Account Information
You agree: (a) when registering the
TeleNav Software, to provide TeleNav with
true, accurate, current, and complete
information about yourself, and (b) to
inform TeleNav promptly of any changes
to such information, and to keep it true,
accurate, current and complete.
3. Software License
•
Subject to your compliance with the
terms of this Agreement, TeleNav
hereby grants to you a personal,
non-exclusive, non-transferable license
(except as expressly permitted below
in connection with your permanent
transfer of the TeleNav Software
license), without the right to
sublicense, to use the TeleNav
Software (in object code form only) in
order to access and use the TeleNav
Software. This license shall terminate
upon any termination or expiration of
this Agreement. You agree that you will
use the TeleNav Software only for your
personal business or leisure purposes,
and not to provide commercial
navigation services to other parties.
3.1 License Limitations
• (a) reverse engineer, decompile,
disassemble, translate, modify, alter
or otherwise change the TeleNav
Software or any part thereof;
(b)
attempt to derive the source code,
audio library or structure of the
TeleNav Software without the prior
express written consent of TeleNav;
(c)
remove from the TeleNav
Software, or alter, any of TeleNav's or
its suppliers' trademarks, trade names,
logos, patent or copyright notices, or
other notices or markings;
(d)
distribute, sublicense or otherwise
transfer the TeleNav Software to
others, except as part of your
permanent transfer of the TeleNav
Software; or
(e) use the TeleNav
Software in any manner that
i. infringes the intellectual property or
proprietary rights, rights of publicity or
privacy or other rights of any party,
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Focus (CDH) Canada/United States of America, enUSA, First Printing Appendices

A
A/C
See: Climate Control......................................... 103
About This Manual...........................................7
ABS See: Brakes........................................................... 144
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 144
Accessories....................................................332 Exterior style........................................................ 332
Interior style......................................................... 332
Lifestyle................................................................. 332
Peace of mind..................................................... 332
Accessories See: Replacement Parts
Recommendation............................................. 11
Active Park Assist
.........................................152
Automatic Steering into Parking
Space................................................................. 153
Deactivating the Park Assist Feature..........154
Troubleshooting the System.......................... 154
Using Active Park Assist................................... 152
Adjusting the Headlamps
.........................223
Horizontal Aim Adjustment........................... 224
Vertical Aim Adjustment................................. 223
Adjusting the Steering Wheel...................69
Airbag Disposal...............................................44
Air Conditioning See: Climate Control......................................... 103
Air Filter See: Changing the Engine Air Filter.............232
Alarm See: Anti-Theft Alarm........................................ 68
Ambient Lighting............................................79
Anti-Theft Alarm
...........................................68
Arming the Alarm................................................ 68
Disarming the Alarm........................................... 68
Appendices....................................................354
Audible Warnings and Indicators............90 Fasten Safety Belt............................................... 90
Headlamps On Warning Chime..................... 90
Key in Ignition Warning Chime........................ 90
Keyless Warning Alert........................................ 90
Low Fuel Minder................................................... 90
Parking Brake On Warning Chime.................90 Audio Control
..................................................69
Seek, Next or Previous........................................ 70
Audio System
................................................278
General Information.......................................... 278
Audio Unit - Vehicles With: Satellite Radio.............................................................282
Audio Unit - Vehicles With: Sony Audio System..........................................................285
Menu Structure.................................................. 286
Audio Unit - Vehicles With: SYNC..........279
Autolamps.........................................................75 Windshield Wiper Activated
Headlamps......................................................... 75
Automatic Climate Control......................104 Dual Zone Temperature Control.................. 106
Single Zone Temperature Control...............105
Temperature Control........................................ 105
Automatic High Beam Control..................77 Activating the System......................................... 77
Manually Overriding the System.................... 78
Automatic Transmission
............................139
Automatic Transmission Adaptive
Learning............................................................. 143
Brake-Shift Interlock......................................... 142
If Your Vehicle Gets Stuck In Mud or Snow................................................................... 143
SelectShift Automatic ™
Transmission.................................................... 141
Understanding the Positions of Your Automatic Transmission............................ 140
Automatic Transmission Fluid Check.............................................................218
Auto-Start-Stop...........................................126 Limitations of Use.............................................. 126
Switching the System On and Off................127
Using Auto-Start-Stop with a Manual Transmission................................................... 126
Using Auto-Start-Stop with an Automatic Transmission................................................... 126
Auxiliary Power Points
.................................116
12 Volt DC Power Point...................................... 116
Location.................................................................. 116
B
Battery See: Changing the 12V Battery..................... 220
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Blind Spot Information System..............166
Switching the System Off and On...............168
System Errors....................................................... 168
Using the System............................................... 166
Bonnet Lock See: Opening and Closing the Hood............212
Booster Seats..................................................23
Types of Booster Seats...................................... 23
Brake Fluid Check
.........................................219
Brakes...............................................................144 General Information.......................................... 144
Breaking-In.....................................................186
Bulb Specification Chart
..........................230
C
Cabin Air Filter
...............................................108
California Proposition 65..............................11
Capacities and Specifications - 1.0L EcoBoost™.................................................270
Specifications....................................................... 271
Capacities and Specifications - 2.0L
.................................................................273
Specifications...................................................... 274
Capacities and Specifications
................265
Car Wash See: Cleaning the Exterior.............................. 234
Center Console
................................................117
Changing a Bulb...........................................225 Front Fog Lamp................................................... 227
Headlamp............................................................. 225
LED Rear Lamps................................................ 230
Rear Lamps - 4 Door........................................ 228
Rear Lamps - 5 Door........................................ 229
Replacing Licence Plate and High Mounted Brake Lamp Bulbs........................................ 230
Changing a Fuse...........................................210 Fuses....................................................................... 210
Changing a Road Wheel
...........................260
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 260
Tire Change Procedure..................................... 261
Changing the 12V Battery.........................220
Changing the Engine Air Filter.................232
Changing the Wiper Blades
......................221 Checking MyKey System Status...............56
MyKey Distance.................................................... 56
Number of Admin Keys...................................... 56
Number of MyKeys.............................................. 56
Checking the Wiper Blades
.......................221
Child Restraint and Seatbelt Maintenance.................................................34
Child Restraint Positioning.........................25
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks.........................................26 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Cleaning Leather Seats.............................238
Cleaning Products
.......................................234
Cleaning the Alloy Wheels.......................238
Cleaning the Engine....................................236
Cleaning the Exterior..................................234 Exterior Chrome Parts...................................... 235
Exterior Plastic Parts........................................ 235
Stripes or Graphics............................................ 235
Underbody............................................................ 235
Cleaning the Instrument Panel and Instrument Cluster Lens.........................237
Cleaning the Interior....................................237
Cleaning the Windows and Wiper Blades...........................................................236
Clearing All MyKeys.......................................55
Climate Control
.............................................103
Clutch Fluid Check - Manual Transmission...............................................219
Cold Weather Precautions
........................186
Coolant Check See: Engine Coolant Check............................. 217
Crash Sensors and Airbag Indicator........43
Creating a MyKey
...........................................54
Programming/Changing Configurable
Settings............................................................... 54
Cross Traffic Alert
.........................................168
False Alerts............................................................. 171
Switching the System Off and On.................171
System Errors......................................................... 171
System Lights, Messages and Audible Alerts.................................................................. 170
System Limitations............................................ 170
Using the System............................................... 168
Cruise Control
..................................................70
Principle of Operation....................................... 159
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