3
3
4–5 6 –7
8–12 13
14 15 Commonly Used Voice Commands
Smart Start
Instrument Panel
SYNC 3
Convenience
Essential Information
Function
WARNING: Driving while distracted can result in loss of
vehicle control, crash and injury. We strongly recommend
that you use extreme caution when using any device
that may take your focus off the road. Your primary
responsibility is the safe operation of your vehicle. We
recommend against the use of any hand-held device
while driving and encourage the use of voice-operated
systems when possible. Make sure you are aware of
all applicable local laws that may affect the use of
electronic devices while driving.
SYNC® 3 Commonly Used Voice Commands
Basic Commands
• Main menu
• Go back
• Cancel
• List of commands
• Next page
• Previous page
• Help
Audio
• AM <530-1710>
• FM <87.9-107.9>
• CD
• USB
• Bluetooth audio
• Sirius <0-233>
•
Navigation*
• Navigation list
of commands
• Destination
• Find
• Show
• Where am I?
• SiriusXM Traffic
and Travel Link list
of commands
- Show
fuel prices>
- Help
Phone
• Phone list of commands
• Pair phone
• Call
• Call
• Dial
• Listen to messages
• Listen to text
message
• Reply to message
Apps
• List mobile apps
• Find new apps
Pull the voice control
on the steering wheel, and then say:
Table of Contents
Some services may not be available in your area. For more complete information on SYNC, refer to your SYNC Supplement, visit the
website or call the toll-free number. For U.S. customers, visit owner.ford.com
or call 1-800-392-3673 (select Option 1 or 2 for language,
then Option 3). For Canadian customers, visit SyncMyRide.ca or call 1-800-565-3673 (select Option 1 or 2 for language, then Option 3).
*if equipped
1011*if equipped
Tips
• Make sure you accept the request from SYNC to access
your phone.
• To pair subsequent phones, please refer to your
SYNC Supplement.
• If you are experiencing pairing problems, try performing
a clean pairing by deleting your services from SYNC and
deleting the SYNC connection from your phone, and then
repeating the process.
PHONE
After pairing your phone, you can access more phone-
dependent features:
• Recent call lists.
• Contacts: Sort alphabetically and choose a specific letter
to begin viewing your entries.
• Phone settings: Pair another phone, and set ring tones
and alerts.
• Text messages.
• Do not disturb: Send all calls to your voicemail, and all ring
tones and alerts set to silent mode.
Note: Use the voice commands to make calls. Say “Call James at
home” or “Dial 555-1212”. You can use the touchscreen to place calls as
well. Refer to your SYNC Supplement for complete details.
USING MY PHONE WITH SYNC 3
Note: Enter your phone book contacts with both first and last
names to increase the ability of SYNC to select the correct contact.
Remember to say the contact name exactly as you listed it in your
phone book.
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone
book by pulling the voice control
. When prompted, give a
voice command.
For example, you could say “Call Jake Smith at home”. SYNC
repeats the command back to you and dials the number.
Note: You can also make phone calls by pressing the voice button
and when prompted, give the voice command “Dial” to initiate
the call.
Answering Incoming Calls
Whenever you have an incoming call, the name and number
of the person calling appears in your display. Press the
phone button
to answer an incoming call. You can hang
up at any time by pressing the phone button .
Do Not Disturb Mode
This feature blocks incoming calls and text messages, and
saves them for later. You still have access to outgoing calls
when this feature is active. Say the voice command “Do not
disturb on” to enable and “Do not disturb off” to disable.
NAVIGATION*
Press the navigation* icon and then select one of two ways
to find your destination:
• Destination mode lets you key in a specific address or use
a variety of search methods to locate where you want
to go.
• Map mode shows advanced viewing of 2-D city maps,
3-D landmarks and 3-D city models (when available).
Set a Destination
Press Destination on your touchscreen and then press
Search . Enter a street address, intersection, city or a point
of interest (POI).
You can also use voice commands. Say “Find a point of
interest” and then select a category, such as hotels
or restaurants.
After you choose your destination, press Start Route. The
system uses a variety of screens and visible prompts to
guide you to your destination.
The navigation map shows your estimated time of arrival,
remaining travel time and the distance to your destination.
Navigation Menu
While you are on your route, you can change your
touchscreen view: Touch Menu on the bottom of the screen,
and then select Screen View to choose from any of
the following:
• Full Map.
• Highway Exit Info displays on the right side of the
touchscreen. View POI icons (restaurants, ATMs, etc.)
as they pertain to each exit. You can select a POI as a
waypoint, if you wish. •
Turn List shows all of the available turns on your
current route.
• Traffic List displays SiriusXM Traffic and Travel Link*
information. The system calculates efficient routes based
on available speed limits, traffic and road conditions.
SETTINGS
Touch the Settings icon to customize information within
your vehicle. Adjust the clock, display, some vehicle features
and sound settings.
APPS
Stream Apps
The system supports the use of certain audio apps
such as Pandora
® or iHeartRadio® through a USB or
Bluetooth-enabled devices.
Each app gives you different onscreen options depending
on the app’s content.
For more information, refer to your SYNC Supplement.
For support, visit the website or call the toll-free number.
See the inside front cover of this guide for details.
1213
Convenience
REMOTE ENTRY ICONS
• Press once to lock all doors. Press again within three
seconds to confirm that you locked all doors.
• Press
once to unlock the driver’s door. Press again
within three seconds to unlock all doors.
• Press
to activate the panic alarm. Press again or
switch the vehicle on to deactivate.
• Press
twice within three seconds to release the
liftgate latch.
• Car finder: Press
twice within three seconds to
locate your vehicle. The horn sounds and the direction
indicators flash.
INTELLIGENT ACCESS
Note: Your transmitter must be within 3 feet (1 meter) of the
vehicle for intelligent access to function properly.
To unlock the driver’s door, pull the front exterior door
handle. To lock the doors, press the sensor button on
the door handles. To unlock and open the liftgate, press
the exterior liftgate release button near the license plate. The intelligent access
transmitter also contains
a mechanical key blade
which can be used to
unlock the driver door,
if necessary.
REMOTE START
Remote start allows you to start your vehicle from outside
the vehicle using your key. To start, press and then press twice within three seconds. Once inside, apply the
brake while pressing the START STOP control. Shift into
drive (D) and go. To switch off your vehicle from outside
the vehicle after using your remote start, press
once.
Note: It is also possible to switch your vehicle on and off using the
MyFord® Mobile application on your smartphone.
CHARGING YOUR VEHICLE
Your vehicle must be in park (P) to charge. Press the
indentation located on the charge port door and the door
rotates open. Plug the charging coupler into the vehicle’s
charge port receptacle and make sure that the button
“clicks” confirming that you completely engaged it.
• When the vehicle detects the connection, each quadrant
of the light ring flashes in a clockwise manner two full
times (indicating the start of a normal charge cycle).
• When you are done charging your vehicle, press the
button on the charging coupler and remove it from the
charge port receptacle.
• Close the charge port door by
pressing and holding the indentation
on the door until the door rotates
counterclockwise and closes. See
your Owner’s Manual kit for complete
information on charging your vehicle.
AUDIO
No matter how you store your music, SYNC makes it
yours to enjoy when you’re behind the wheel. Press the
audio icon on the touchscreen. From here, you can easily
go between AM, FM, SiriusXM and other media sources.
Set Your Radio Presets
• Tune to the station and then press and hold one of the
memory preset buttons. The audio mutes briefly while the
system saves the station, and then the audio returns.
• Two preset banks are available for AM and three banks for
FM. To access additional presets, tap the preset button.
The indicator on the preset button shows which bank of
presets you are currently viewing.
Bring in Your Own Music
Use SYNC to play all of your favorite music from phones,
flash drives and other devices.
Plug your device into a USB port, select SOURCE and
then choose USB . Wait for the system to finish indexing
your music to begin listening. You can even create random
playlists by using the Shuffle function.
SURPLUS MODE
In Surplus mode, either butterflies or a gauge represent your
surplus or status. The number of butterflies matches the
current surplus or status distance, with a maximum of
16 butterflies.
• If you entered your next charge destination in the
navigation system and you see butterflies on your screen,
then you should be able to make your destination, and
have a Surplus.
• If you see butterflies but did not enter your next charge
destination, then you should be able to achieve the range
estimate shown at the start of your drive, and have a
positive Status.
See the Information Displays chapter in your Owner’s Manual
for more information.
1415
REAR VIEW CAMERA
This system provides a video image of the area behind
the vehicle. The display automatically appears in the
touchscreen when the vehicle is in reverse (R) and uses
green, yellow and red guides to alert you of your proximity
to objects.
REAR PARKING AID
This system sounds a warning tone if there is an obstacle
near the vehicle’s rear bumper when the vehicle is in
reverse (R) and is traveling less than 3 mph (5 km/h).
The warning tone increases in frequency as the object
gets closer.
Note: Visibility aids do not replace the need to watch where
the vehicle is moving. Refer to your Owner’s Manual for safety
information, more details and limitations.
MYKEY®
MyKey allows you to program certain driving restrictions
in order to promote good driving habits. You can program
speed restrictions, limit audio volume levels and force
safety belt reminder chimes to remain on. For complete
information, refer to the MyKey chapter in your
Owner’s Manual.
TILTING HEAD RESTRAINTS
The front head restraints may have a tilting feature for
extra comfort. Tilt the head restraint forward by gently
pulling the top of the head restraint. Once it is in the
forward-most position, tilting it forward once more
releases it back to the
upright position.
Pull up to raise the head
restraint. To lower, press
the head restraint down
while pressing and holding
the guide sleeve adjust/
release button.
Note: Do not attempt to force
the head restraint backward after
it is tilted. Instead, continue tilting
it forward until the head restraint releases to the upright position.
Essential Information Function
SINGLE-SPEED TRANSMISSION
Your single-speed transmission is built specifically
to handle the high RPM range that comes with an all-
electric motor. This gives you a quiet, energy-efficient ride,
delivering quick responsiveness, smooth acceleration and
no-compromise driving fun.
TOWING YOUR VEHICLE
Towing your vehicle behind an RV or any other vehicle may
be limited. Refer to Towing the Vehicle on Four Wheels in
the Towing chapter of your Owner’s Manual.
TEMPORARY MOBILITY KIT
Your temporary mobility kit is in the luggage compartment.
The kit consists of an air compressor to reinflate the tire
and a canister of sealing compound that seals most
punctures caused by nails or similar objects. This kit
provides a temporary tire repair, allowing you to drive your
vehicle up to 120 miles (200 km) at a maximum speed of
50 mph (80 km/h) to reach a tire service location. Refer
to the Wheels and Tires chapter of your Owner’s Manual
for complete instructions on use.
ROADSIDE ASSISTANCE
Your new Ford vehicle comes with the assurance and
support of 24-hour emergency roadside assistance. To
receive roadside assistance in the United States, call
1-800-241-3673. In Canada, call 1-800-665-2006.
TIRE PRESSURE MONITORING SYSTEM
Your vehicle lights a low tire pressure warning light in your instrument cluster when one or more of your tires
are significantly under-inflated. If this happens, stop and
check your tires as soon as possible. Inflate them to the
proper pressure. Refer to the Wheels and Tires chapter of
your Owner’s Manual for more information.