
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
232
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Check every six months
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-point inspection
Radiator, cooler, heater and air conditioning hoses
Battery performance
Suspension components for leaks ordamage
Exterior lamps and hazard warning system
operation
Steering and linkage
Fluid levels *
; fill if necessary
Tires for wear and proper pressure **
For oil and fluid leaks
Windshield for cracks, chips or pits
Half-shaft dust boots
Washer spray and wiper operation
Horn operation
* Brake, coolant recovery reservoir and window washer.
** Your vehicle is equipped with a temporary mobility kit; check the tire sealant expiration
Use By date on the canister. Replace as needed.
235
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Changing the Wiper Blades......................179
Charging the High Voltage Battery.........116 Charge Port............................................................ 119
Charging.................................................................. 119
Charging Equipment.......................................... 116
Convenience Charging and MyFord Mobile.................................................................. 121
Disconnecting the Charging Coupler............121
Locking the Charging Coupler....................... 120
Waiting to Charge............................................... 120
Checking MyKey System Status...............54
Checking the Wiper Blades.......................178
Child Restraint and Seatbelt Maintenance
.................................................36
Child Restraint Positioning..........................27
Child Safety.......................................................18
General Information............................................. 18
Child Safety Locks.........................................28 Left-Hand Side...................................................... 29
Right-Hand Side................................................... 29
Cleaning Leather Seats..............................190
Cleaning Products
.......................................186
Cleaning the Alloy Wheels.......................190
Cleaning the Engine....................................188
Cleaning the Exterior
...................................186
Exterior Chrome Parts....................................... 187
Exterior Plastic Parts......................................... 187
Stripes or Graphics............................................. 187
Underbody............................................................. 187
Cleaning the Instrument Panel and Instrument Cluster Lens.........................189
Cleaning the Interior....................................189
Cleaning the Windows and Wiper Blades
............................................................188
Clearing All MyKeys.......................................53
Climate Control..............................................101
Cold Weather Precautions
........................147
Collision, Damage or Fire Event...............152 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries....................... 152
Coolant Check
................................................174
Adding Coolant.................................................... 175
Recycled Coolant................................................ 176
Severe Climates................................................... 176
Crash Sensors and Airbag Indicator
........45 Creating a MyKey............................................52
Programming/Changing Configurable
Settings............................................................... 52
Cruise Control
.................................................69
Principle of Operation....................................... 136
Cruise control See: Using Cruise Control................................ 136
Customer Assistance..................................154
D
Data Recording
..................................................7
Event Data Recording............................................ 7
Service Data Recording......................................... 7
Daytime Running Lamps
.............................75
Type 1 - Conventional
(Non-Configurable)........................................ 75
Type 2 - Configurable.......................................... 75
Direction Indicators
........................................76
Driver and Passenger Airbags...................39 Children and Airbags.......................................... 39
Proper Driver and Front Passenger Seating Adjustment........................................................ 39
Driver Knee Airbag.........................................43
Driving Aids......................................................137
Driving Hints
....................................................147
Driving Through Water................................147
DRL See: Daytime Running Lamps......................... 75
E
End User License Agreement..................247 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 247
Engine Immobilizer See: Passive Anti-Theft System..................... 65
Environment......................................................12
Event Data Recording See: Data Recording............................................... 7
Extended Service Plan (ESP)
..................231
EXTENDED SERVICE PLAN (CANADA
ONLY)................................................................ 232
EXTENDED SERVICE PLAN (U.S. Only)................................................................... 231
268
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index

Exterior Mirrors................................................79
Fold-Away Exterior Mirrors.............................. 80
Heated Exterior Mirrors...................................... 80
Integrated Blind Spot Mirrors.......................... 80
Power Exterior Mirrors........................................ 79
F
Fastening the Seatbelts
................................31
Safety Belt Extension Assembly..................... 33
Safety Belt Locking Modes............................... 32
Using Safety Belts During Pregnancy............31
Flat Tire Inflation See: Tire Sealant and Inflator Kit.................. 193
Floor Mats
........................................................147
Ford Credit...........................................................9
(U.S. Only)................................................................. 9
Front Exterior Overview
................................13
Front Passenger Sensing System............40
Fuses..................................................................161
Fuse Specification Chart............................161 Electric Motor Compartment Fuse
Box....................................................................... 161
Luggage Compartment Fuse Box................168
Passenger Compartment Fuse Box............166
Pre-Fuse Box......................................................... 161
G
Gauges...............................................................82 Common Displays................................................ 82
General Information on Radio Frequencies...................................................47
General Maintenance Information
........233
Multi-point Inspection..................................... 235
Owner Checks and Services.......................... 234
Protecting Your Investment........................... 233
Why Maintain Your Vehicle?.......................... 233
Why Maintain Your Vehicle at Your Dealership?..................................................... 233
Getting Assistance Outside the U.S. and Canada...........................................................157
Getting the Services You Need................154 Away From Home............................................... 154H
Handbrake
See: Parking Brake............................................. 126
Hazard Warning Flashers..........................150
Headlamp Adjusting See: Adjusting the Headlamps..................... 180
Headlamp Exit Delay.....................................75
Headlamp Removal See: Removing a Headlamp............................ 181
Head Restraints............................................105 Adjusting the Head Restraint........................ 106
Tilting Head Restraints .................................... 107
Heated Seats..................................................110
Heated Windows and Mirrors..................103 Heated Exterior Mirrors.................................... 104
Heated Rear Window........................................ 103
Heating See: Climate Control.......................................... 101
High Voltage Battery Cut-Off Switch.............................................................121
High Voltage Battery
....................................116
General Information........................................... 116
Hill Start Assist..............................................126 Switching the System On and Off................127
Using Hill Start Assist........................................ 127
Hints on Controlling the Interior Climate..........................................................102
General Hints....................................................... 102
Improving Vehicle Drive Range...................... 103
Recommended Settings for Cooling..........103
Side Window Defogging in Cold Weather............................................................. 103
Hints on Driving With Anti-Lock Brakes............................................................126
Hood Lock See: Opening and Closing the Hood............173
I
In California (U.S. Only).............................155
Information Display Control.......................70 Multimedia Controls........................................... 70
Information Displays
.....................................87
General Information............................................ 87
269
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index

Information Messages.................................94
AdvanceTrac®...................................................... 94
Alarm........................................................................\
95
Battery and Charging System (High Voltage).............................................................. 95
Doors........................................................................\
96
Hill Start Assist...................................................... 97
Keys and Intelligent Access.............................. 97
Lighting..................................................................... 97
Maintenance.......................................................... 98
MyKey....................................................................... 98
Park Aid................................................................... 99
Park Brake............................................................... 99
Power Steering..................................................... 99
Remote Start......................................................... 99
Tire Pressure Monitoring System.................100
Transmission....................................................... 100
Installing Child Restraints............................19 Child Seats............................................................... 19
Using Lap and Shoulder Belts......................... 20
Using Lower Anchors and Tethers for Children (LATCH)............................................ 22
Using Tether Straps............................................. 24
Instrument Cluster
.........................................82
Instrument Lighting Dimmer......................75
Instrument Panel Overview........................16
Interior Lamps
.................................................76
Front Interior Lamps (If Equipped)................76
Interior Mirror
...................................................80
Introduction........................................................5
J
Jump Starting the Vehicle.........................150 To Connect the Booster Cables..................... 151
To Start Your Vehicle.......................................... 151
K
Keyless Entry
....................................................63
SECURICODE™ KEYLESS ENTRY
KEYPAD.............................................................. 63
Keys and Remote Controls.........................47 L
Lighting Control
...............................................73
Headlamp Flasher................................................ 74
High Beams............................................................. 73
Lighting...............................................................73 General Information............................................ 73
Load Carrying
.................................................138
Load Limit.......................................................138
Vehicle Loading - with and without a
Trailer .................................................................. 138
Locking and Unlocking
.................................58
Activating Intelligent Access............................ 59
Autolock Feature................................................. 60
Autounlock Feature.............................................. 61
Battery Saver......................................................... 62
Disabled Intelligent Access Keys................... 60
Enabling or Disabling Autolock and Autounlock......................................................... 61
Illuminated Entry................................................... 61
Illuminated Exit...................................................... 61
Opening the Liftgate........................................... 62
Power Door Locks................................................ 58
Remote Control.................................................... 58
Smart Unlocks for Intelligent Access Keys...................................................................... 60
Locks...................................................................58
Lug Nuts See: Changing a Road Wheel........................ 218
Lug Nuts
...........................................................219
M
Maintenance...................................................172 General Information........................................... 172
Manual Liftgate
...............................................62
Closing the Liftgate............................................. 63
Opening the Liftgate........................................... 62
Manual Seats.................................................107
Media Hub
......................................................228
Message Center See: Information Displays................................. 87
Mirrors See: Heated Windows and Mirrors..............103
See: Windows and Mirrors................................ 78
Mobile Communications Equipment......................................................10
Motorcraft Parts
...........................................220
270
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index

S
Safety Canopy
™............................................44
Scheduled Maintenance Record............237
Scheduled Maintenance...........................233
Seatbelt Height Adjustment
......................33
Seatbelt Reminder........................................34
Belt-Minder™........................................................ 34
Seatbelts...........................................................30 Principle of Operation........................................ 30
Seatbelt Warning Lamp and Indicator Chime..............................................................34
Conditions of operation..................................... 34
Seats.................................................................105
Security..............................................................65
Side Airbags.....................................................42
Sitting in the Correct Position
..................105
Snow Chains See: Using Snow Chains.................................. 214
Special Notices
................................................10
New Vehicle Limited Warranty........................ 10
On-board Diagnostics (OBD-II)...................... 10
Special Instructions............................................. 10
Speed Control See: Cruise Control............................................ 136
Stability Control
............................................129
Principle of Operation....................................... 129
Starting and Stopping the Electric Motor...............................................................113
Starting the Electric Motor.........................113 Keyless Starting.................................................... 113
Starting Your Vehicle.......................................... 113
Steering.............................................................137 Electric Power Steering..................................... 137
Steering Wheel
...............................................68
Storage Compartments..............................112
Sun Visors..........................................................81 Illuminated Vanity Mirror.................................... 81
Supplementary Restraints System.........38 Principle of Operation........................................ 38
Switching Off the Electric Motor.............114
Symbols Glossary.............................................5
T
Tailgate See: Manual Liftgate........................................... 62Technical Specifications
See: Capacities and Specifications............220
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).......................156
Tire Care
...........................................................199
Glossary of Tire Terminology......................... 201
Information About Uniform Tire Quality Grading.............................................................. 199
Information Contained on the Tire Sidewall........................................................... 202
Temperature A B C........................................... 200
Traction AA A B C.............................................. 200
Treadwear............................................................ 200
Tire Inflation When Punctured See: Tire Sealant and Inflator Kit.................. 193
Tire Pressure Monitoring System............214 Changing Tires With a Tire Pressure
Monitoring System........................................ 215
Understanding Your Tire Pressure Monitoring System ....................................... 215
Tire Repair Kit See: Tire Sealant and Inflator Kit.................. 193
Tire Sealant and Inflator Kit
.....................193
First Stage: Inflating the Tire with Sealing
Compound and Air........................................ 195
General Information.......................................... 194
Second Stage: Checking Tire Pressure............................................................. 197
Tips for Use of the Kit....................................... 194
What to Do After the Tire has Been Sealed................................................................ 197
What to Do When a Tire Is Punctured........195
Tires See: Wheels and Tires...................................... 193
Towing a Trailer.............................................145
Towing the Vehicle on Four Wheels...........................................................145
Emergency Towing............................................. 145
Recreational Towing.......................................... 146
Towing..............................................................145
Traction Control
............................................128
Principle of Operation....................................... 128
Transmission Code Designation.............222
Transmission..................................................123
Transmission See: Transmission............................................... 123
Transporting the Vehicle............................145
Type Approvals
.............................................263
272
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index

U
Under Hood Overview.................................174
Using Cruise Control....................................136
Switching Cruise Control Off......................... 136
Switching Cruise Control On.......................... 136
Using MyKey With Remote Start Systems..........................................................55
Vehicles With Ford-Approved Aftermarket Remote Start Systems.................................. 55
Vehicles With Non-Ford-Approved Aftermarket Remote Start
Systems.............................................................. 55
Using Snow Chains......................................214
Using Stability Control...............................130
Using Traction Control................................128 Switching the System Off............................... 128
System Indicator Lights and Messages.......................................................... 128
Using a Switch..................................................... 128
Using the Information Display Controls............................................................. 128
Utilizing the Mediation/Arbitration Program (Canada Only)..........................157
V
Vehicle Care
...................................................186
General Information.......................................... 186
Vehicle Certification Label........................222
Vehicle Identification Number
.................221
Vehicle Interior Overview..............................15
Vehicle Storage..............................................191 12V Battery............................................................ 192
Body........................................................................\
.. 191
Brakes..................................................................... 192
Cooling System................................................... 192
Electric Motor........................................................ 191
General.................................................................... 191
High Voltage Battery.......................................... 191
Miscellaneous...................................................... 192
Removing Vehicle From Storage.................. 192
Tires........................................................................\
. 192
Ventilation See: Climate Control.......................................... 101
VIN See: Vehicle Identification Number.............221
Voice Control...................................................69 W
Warning Lamps and Indicators................84
Anti-Lock Braking System Warning
Lamp.................................................................... 84
Battery Warning Lamp....................................... 84
Brake System Warning Lamp.......................... 84
Cruise Control Indicator .................................... 84
Direction Indicator............................................... 84
Door Ajar................................................................. 84
Fasten Safety Belt Warning Lamp.................85
Front Airbag Warning Lamp............................. 85
Headlamp and Parking Lamp Indicator ........................................................................\
........ 85
High Beam Indicator........................................... 85
Liftgate Ajar............................................................ 85
Limited Performance.......................................... 85
Low Battery............................................................ 85
Low Tire Pressure Warning............................... 85
Low Washer Fluid................................................. 85
Motor Coolant Temperature............................ 85
Powertrain Fault................................................... 85
Ready to Drive....................................................... 85
Stability Control Off Indicator......................... 86
Stability Control Warning Lamp ................... 86
Stop Safely............................................................. 86
Vehicle Plugged in............................................... 86
Washer Fluid Check......................................177
Washers See: Cleaning the Exterior............................... 186
See: Wipers and Washers................................... 71
Waxing..............................................................187
Wheel Nuts See: Changing a Road Wheel........................ 218
Wheels and Tires
..........................................193
Windows and Mirrors....................................78
Windshield Washers.......................................71
Windshield Wipers
..........................................71
Intermittent Wipe.................................................. 71
Speed Dependent Wipers.................................. 71
Wiper Blades See: Checking the Wiper Blades................... 178
Wipers and Washers......................................71
Wrecker Towing See: Transporting the Vehicle........................ 145
273
Focus (CDH) Battery Electric Vehicle (BEV), Canada/United States of America, enUSA, First Printing Index