2016 FORD FLEX phone

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
On an iPhone with iOS7+, to
force close an app, double
tab the home button then
swipe up on the app to close
it. Tab the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC's
Mobile App's Menu.
Reset the Bluetooth on your
phone by turning it off and
then turning Bluetooth back
on. If you are in your vehicle,
SYNC should be able to
automatically re-connect to
your phone if you press the
"Phone" button.
There is a bluetooth bug on
some order versions of the
Android OS. This bug may
cause apps that were found
the last time your phone
connected to SYNC not to
be found again if you have
not turned off bluetooth.
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
363
Flex (), enUSA, First Printing SYNC™ (If Equipped)

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from
the phone, wait a moment,
and plug the USB cable
back in to the phone. After a
few seconds, the app should
appear in SYNC's Mobile
Apps Menu. If not, "Force
Close" the application and
restart it.
The USB connection to
SYNC may need to be reset.
My iPhone phone is
connected, my app is
running, I restarted the app
but I still cannot find it on
SYNC.
Try increasing the Bluetooth
volume of the device by
using the device's volume
control buttons which are
most often found on the
side of the device.
The bluetooth volume on
the phone may be low.
I have an Android phone. I
found and started my media
app on SYNC, but there is no
sound or the sound is very
low.
Force close or uninstall the
apps you do not want SYNC
to find. If the app has a "Ford
SYNC" setting, disable that
setting in the app's settings
menu on the phone.
Some Android devices have
a limited number of
bluetooth ports apps can
use to connect. If you have
more AppLink apps on your
phone than the number of
availble Bluetooth ports, you
will not see all of your apps
listed in SYNC's mobile apps
menu.
I can only see some of the
AppLink apps running on my
phone listed in SYNC's
Mobile Apps Menu.
364
Flex (), enUSA, First Printing SYNC™ (If Equipped)

For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example, two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
366
Flex (), enUSA, First Printing Accessories

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400
Flex (), enUSA, First Printing Appendices

Trailer Sway Control....................................210
Transmission Code Designation.............301
Transmission...................................................161
Transmission See: Transmission............................................... 161
Transporting the Vehicle
............................215
U
Under Hood Overview - 3.5L Duratec.........................................................245
Under Hood Overview - 3.5L Ecoboost™.................................................246
Universal Garage Door Opener...............138 HomeLink Wireless Control System...........138
USB Port
...........................................................317
Using Adaptive Cruise Control................186 Automatic Cancellation................................... 189
Blocked Sensor................................................... 190
Canceling the Set Speed................................. 188
Changing the Set Speed................................. 189
Detection Issues................................................. 189
Following a Vehicle............................................ 187
Hilly Condition Usage....................................... 189
Overriding the System...................................... 188
Resuming the Set Speed................................. 189
Setting the Adaptive Cruise Speed..............187
Setting the Gap Distance................................ 188
Switching Adaptive Cruise Control Off....................................................................... 189
Switching Adaptive Cruise Control On........................................................................\
186
Switching to Normal Cruise Control.............191
System Not Available....................................... 190
Using All-Wheel Drive.................................165 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 167
Operating AWD Vehicles With Mismatched Tires.................................................................... 166
Operating AWD Vehicles With Spare Tires.................................................................... 166
Using Cruise Control....................................185 Switching Cruise Control Off......................... 186
Switching Cruise Control On.......................... 185
Using MyKey With Remote Start Systems..........................................................58
Using Snow Chains.....................................287
Using Stability Control................................176 Using SYNC™ With Your Media
Player............................................................346
Accessing Your Play Menu............................... 351
Connecting Your Digital Media Player to the USB Port.......................................................... 346
Media Menu Features...................................... 349
Media Voice Commands................................ 348
System Settings................................................. 353
What's Playing?................................................. 347
Using SYNC™ With Your Phone............323 Accessing Features Through the Phone
Menu.................................................................. 327
Accessing Your Phone Settings.................... 332
Making a Call....................................................... 326
Pairing a Cell Phone for the First Time................................................................... 323
Pairing Subsequent Cell Phones.................324
Phone Options during an Active Call.........326
Phone Voice Commands................................ 324
Receiving Calls.................................................... 326
System Settings................................................. 333
Text Messaging................................................... 330
Using Traction Control................................174 Switching the System Off................................ 174
System Indicator Lights and Messages........................................................... 174
Using a Switch...................................................... 174
Using the Information Display Controls..............................................................174
Using Voice Recognition
...........................320
Initiating a Voice Session................................ 320
System Interaction and Feedback...............321
Utilizing the Mediation/Arbitration Program (Canada Only)........................229
V
Vehicle Care
...................................................264
General Information......................................... 264
Vehicle Certification Label........................301
Vehicle Identification Number...............300
413
Flex (), enUSA, First Printing Index