2016 FORD FLEX fuel

Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 41). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 221).
Important information about the fuel pump
shut-off is in this chapter.
Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to: Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
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Flex (), enUSA, First Printing SYNC™
(If Equipped)

•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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Flex (), enUSA, First Printing SYNC™ (If Equipped)

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflectors.
• Graphics.
• Side-window deflectors.
• Splash guards.
• Spoiler.
Interior Style
• Ambient lighting.
• Door sill plates with logo.
• Floor mats. •
Illuminated door sill plate.
• Rear seat entertainment*.
Lifestyle
• Ash cup or coin holder.
• Camping tent*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
• Conversation mirror.
• Roof racks and carriers*.
• Roof rails.
• Seat covers.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Full vehicle covers*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
EXTENDED SERVICE PLAN (U.S.
Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
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Flex (), enUSA, First Printing Extended Service Plan (ESP)

Extensive idling or low-speed driving for long distances, as in heavy commercial use
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change PTU and rear axle fluid (AWD only). See axle
maintenance items under Exceptions.
Replace spark plugs.
Every 60000 miles (96000
km)
* This is an optional feature. Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter. *
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure tread
depth.
Change engine oil and filter.**
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change PTU and rear axle fluid (AWD only). See axle
maintenance items under
Exceptions.
* This is an optional feature.
** Reset your Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine
Oil Check (page 247). Exclusive use of E85 (flex fuel vehicles only)
If ran exclusively on E85, fill the fuel tank full with regular
unleaded fuel.
Every oil change
Exceptions
There are several exceptions to the Normal
Schedule: 376
Flex (), enUSA, First Printing Scheduled Maintenance

Axle and PTU maintenance: The Power
Transfer Unit (PTU) and rear axle (AWD
only) in your vehicle does not require any
normal scheduled maintenance. Vehicles
are electronically monitored and notify the
driver required service by displaying a
message in the information display. The
PTU lubricant will be more likely to require
a change if the vehicle has experienced
extended periods of extreme/severe duty
cycle driving. Changing or checking the PTU
lubricant is not necessary unless the unit
has been submerged in water, shows signs
of leakage or a message indicating required
service is displayed. Contact your
authorized dealer for service.
California fuel filter replacement: If you
register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using an
American Petroleum Institute (API)
Certified for Gasoline Engines (Certification
mark) oil of SM or SN quality, the normal
oil change interval is 5000 miles (8000
kilometers).
If the available API SM or SN oils are not
available, then the oil change interval is
3,000 mi (4,800 km)
.
Engine air filter and cabin air filter
replacement
: The life of the engine air
filter and cabin air filter is dependent on
exposure to dusty and dirty conditions.
Vehicles operated in these conditions
require frequent inspection and
replacement of the engine air filter and
cabin air filter.
SCHEDULED MAINTENANCE RECORD 377
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Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Extended Service Plan (ESP)..................367
EXTENDED SERVICE PLAN (CANADA
ONLY)............................................................... 368
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 367
Exterior Mirrors................................................87
Blind Spot Information System...................... 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors ..................................... 88
Integrated Blind Spot Mirror............................ 88
Memory Mirrors ................................................... 88
Power Exterior Mirrors........................................ 87
Power-Folding Mirrors........................................ 87
Puddle Lamps....................................................... 88
F
Fastening the Seatbelts...............................32 Rear Inflatable Seatbelt.................................... 34
Seatbelt Extension Assembly......................... 36
Seatbelt Locking Modes.................................... 33
Using Seatbelts During Pregnancy................32
Floor Mats
........................................................219
Fog Lamps - Front See: Front Fog Lamps........................................ 83
Foot Pedals See: Adjusting the Pedals.................................. 75
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................83
Front Passenger Sensing System............43
Fuel and Refueling.......................................153
Fuel Consumption
........................................157
Calculating Fuel Economy.............................. 158
Filling the Tank.................................................... 158
Fuel Filler Funnel Location........................154
Fuel Quality....................................................154 Choosing the Right Fuel................................... 154
Fuel Shutoff
...................................................222
Fuses.................................................................233
Fuse Specification Chart...........................233 Passenger Compartment Fuse
Panel.................................................................. 238
Power Distribution Box.................................... 233G
Garage Door Opener
See: Universal Garage Door Opener...........138
Gauges................................................................91
General Information on Radio Frequencies...................................................49
Intelligent Access................................................. 49
General Maintenance Information.......369 Multi-Point Inspection....................................... 371
Owner Checks and Services.......................... 370
Protecting Your Investment.......................... 369
Why Maintain Your Vehicle?......................... 369
Why Maintain Your Vehicle at Your Dealership?..................................................... 369
Getting Assistance Outside the U.S. and Canada.........................................................229
Getting the Services You Need...............226 Away From Home.............................................. 226
H
Handbrake See: Parking Brake.............................................. 173
Hazard Warning Flashers..........................222
Headlamp Adjusting See: Adjusting the Headlamps..................... 257
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 258
Head Restraints
.............................................123
Adjusting the Head Restraint......................... 124
Tilting Head Restraints .................................... 125
Heated Seats.................................................136 Front Seats............................................................ 136
Second Row Heated Seats............................. 136
Heated Steering Wheel................................74
Heated Windows and Mirrors
....................121
Heated Exterior Mirror....................................... 122
Heated Rear Window......................................... 121
Heating See: Climate Control.......................................... 114
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Hints on Controlling the Interior
Climate...........................................................118
Cooling the Interior Quickly............................. 119
General Hints........................................................ 118
Heating the Interior Quickly............................. 119
Recommended Settings for Cooling...........120
Recommended Settings for Heating...........119
Side Window Defogging in Cold Weather............................................................. 120
Hints on Driving With Anti-Lock Brakes.............................................................172
Hood Lock See: Opening and Closing the Hood..........243
I
Ignition Switch...............................................147
In California (U.S. Only).............................227
Information Display Control.......................74
Information Displays.....................................97 General Information............................................ 97
Information Messages................................105
Adaptive Cruise Control.................................. 106
AdvanceTrac ™.................................................... 106
Alarm...................................................................... 106
Automatic Engine Shutdown......................... 107
AWD........................................................................\
. 107
Battery and Charging System....................... 108
Blind Spot Information and Cross Traffic Alert System................................................... 108
Brake System....................................................... 109
Collision Warning System............................... 109
Doors and Locks................................................. 109
Fuel........................................................................\
... 110
Keys and Intelligent Access............................. 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid.................................................................... 112
Power Steering...................................................... 112
Seats........................................................................\
. 112
Tire Pressure Monitoring System................... 113
Towing...................................................................... 113
Traction Control.................................................... 113
Transmission......................................................... 113Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster
..........................................91
Instrument Lighting Dimmer......................81
Interior Lamps
.................................................84
Front Row Map Lamps...................................... 85
Second Row Map Lamps.................................. 85
Interior Mirror...................................................89 Auto-Dimming Mirror......................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting
.............................................147
Ignition Modes..................................................... 148
Keys and Remote Controls.........................49
L
Lighting Control
..............................................79
Headlamp Flasher............................................... 80
High Beams............................................................ 79
Lighting
...............................................................79
General Information............................................ 79
Load Carriers See: Roof Racks and Load Carriers.............201
Load Carrying
.................................................201
Load Limit.......................................................201 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 208
Vehicle Loading - with and without a Trailer.................................................................. 201
409
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