Engine Oil
If it illuminates with the engine
running or when you are driving,
this indicates a malfunction.
Stop your vehicle as soon as it is safe to
do so and switch the engine off. Check the
engine oil level. See Engine Oil Check
(page 247).
Note: Do not resume your journey if it
illuminates despite the level being correct.
Have the system checked by your authorized
dealer immediately.
Fasten Seatbelt It will illuminate and a chime will
sound to remind you to fasten
your seatbelt. See
Seatbelt
Reminder (page 37).
Front Airbag If it fails to illuminate when you
start your vehicle, continues to
flash or remains on, it indicates
a malfunction. Have the system checked
by your authorized dealer.
Front Fog Lamps
(If Equipped) Lights when you switch the front
fog lamps on.
Head Up Display
(If Equipped) A red beam of lights will
illuminate on the windshield in
certain instances when using
adaptive cruise control and/or the collision
warning system. It will also illuminate
momentarily when you start your vehicle
to make sure the display works. High Beam It will illuminate when you switch
the high beam headlamps on. It
will flash when you use the
headlamp flasher.
Liftgate Ajar Illuminates when you do not
completely close the liftgate.
Low Fuel Level It will illuminate when the fuel
level is low or the fuel tank is
nearly empty. Refuel as soon as
possible.
Low Tire Pressure Warning It will illuminate when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It will also illuminate momentarily when
you switch the ignition on to confirm the
lamp is functional. If it does not illuminate
when you switch the ignition on, or begins
to flash at any time, have the system
checked by your authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid is low.
Parking Lamps It will illuminate when you switch
the parking lamps on.
94
Flex (), enUSA, First Printing Instrument Cluster E156133 E162453 E132353
SITTING IN THE CORRECT
POSITION
WARNINGS
Sitting improperly, out of position or
with the seatback reclined too far
can take weight off the seat cushion
and affect the decision of the passenger
sensing system, resulting in serious injury
or death in the event of a crash. Always sit
upright against your seat back, with your
feet on the floor. Do not recline the seatback as this
can cause the occupant to slide
under the safety belt, resulting in
serious injury in the event of a crash. Do not place objects higher than the
seatback to reduce the risk of serious
injury in the event of a crash or during
heavy braking. When you use them properly, the seat,
head restraint, safety belt and airbags will
provide optimum protection in the event
of a crash. We recommend that you follow these
guidelines:
•
Sit in an upright position with the base
of your spine as far back as possible.
• Do not recline the seatback more than
30 degrees.
• Adjust the head restraint so that the
top of it is level with the top of your
head and as far forward as possible.
Make sure that you remain
comfortable.
• Keep sufficient distance between
yourself and the steering wheel. We
recommend a minimum of 10 in
(25 cm) between your breastbone and
the airbag cover.
• Hold the steering wheel with your arms
slightly bent.
• Bend your legs slightly so that you can
press the pedals fully.
• Position the shoulder strap of the
safety belt over the center of your
shoulder and position the lap strap
tightly across your hips.
Make sure that your driving position is
comfortable and that you can maintain full
control of your vehicle.
HEAD RESTRAINTS WARNINGS
Fully adjust the head restraint before
you sit in or operate your vehicle. This
will help minimize the risk of neck
injury in the event of a crash. Do not adjust
the head restraint when your vehicle is
moving. The head restraint is a safety device.
Whenever possible it should be
installed and properly adjusted when
the seat is occupied. An improperly
adjusted head restraint may provide
reduced protection to an occupant during
certain rear impacts
123
Flex (), enUSA, First Printing SeatsE68595
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster
vehicle battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery.
5. Allow the engine to idle for at least one
minute.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicators
and sounds the horn (intermittently) in the
event of a serious impact that deploys an
airbag (front, side, side curtain or Safety
Canopy) or the safety belt pretensioners.
The horn and indicators will turn off when:
• You press the hazard control button.
• You press the panic button on the
remote entry transmitter (if equipped).
• Your vehicle runs out of power.
225
Flex (), enUSA, First Printing Roadside Emergencies
CLEANING THE INTERIOR
WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials. CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. Note:
Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces. See Cleaning Leather Seats
(page 268).
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
• Avoid cleaners or polishes that increase
the gloss of the upper portion of the
instrument panel. The dull finish in this
area helps protect you from
undesirable windshield reflection.
• Do not use any household cleaning
products or glass cleaners as these
may damage the finish of the
instrument panel, interior trim and
cluster lens.
• Wash or wipe your hands clean if you
have been in contact with certain
products such as insect repellent and
suntan lotion to avoid possible damage
to the interior painted surfaces.
• Do not allow air fresheners and hand
sanitizers to spill onto interior surfaces.
If a spill occurs, wipe off immediately.
Your warranty may not cover these
damages.
If a staining liquid like coffee or juice has
been spilled on the instrument panel or on
interior trim surfaces:
267
Flex (), enUSA, First Printing Vehicle Care
Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 41). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 221).
Important information about the fuel pump
shut-off is in this chapter.
Switching 911 Assist On or Off
Press the phone button to enter the phone menu and scroll to: Action and Description
Message
Press the OK button to confirm and enter the 911 Assist menu.
911 Assist
Press the OK button when the desired option appears in the
radio display.
On
Off
Off selections include: Action and Description
Message
Provides a display and voice reminder at phone connection
at vehicle start.
Off with reminder:
Provides a display reminder only without a voice reminder at
phone connection.
Off without reminder:
To make sure that 911 Assist works
correctly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident. •
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
337
Flex (), enUSA, First Printing SYNC™
(If Equipped)
•
A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If
Equipped, United States Only) WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
338
Flex (), enUSA, First Printing SYNC™ (If Equipped)
Climate Controlled Seats...........................137
Cooled Seats......................................................... 137
Heated Seats........................................................ 137
Collision Warning System.........................198 PRINCIPLE OF OPERATION........................... 198
Coolant Check See: Engine Coolant Check........................... 248
Crash Sensors and Airbag Indicator........47
Creating a MyKey............................................55
Programming/Changing Configurable
Settings............................................................... 55
Cross Traffic Alert.........................................194 False Alerts............................................................ 197
Switching the System Off and On................197
System Errors....................................................... 197
System Lights, Messages and Audible Alerts.................................................................. 196
System Limitations............................................ 196
Using the System............................................... 194
Cruise Control
..................................................74
Principle of Operation....................................... 185
Type 1........................................................................\
. 74
Type 2........................................................................\
74
Cruise control See: Using Cruise Control................................ 185
Customer Assistance
.................................226
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................82
Direction Indicators.......................................84 Lane Change.......................................................... 84
Driver and Passenger Airbags....................42 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driving Aids
.....................................................192
Driving Hints...................................................218
Driving Through Water................................219
DRL See: Daytime Running Lamps......................... 82
E
Economical Driving
......................................218 Emission Control System
..........................158
On-Board Diagnostics (OBD-II)................... 159
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
End User License Agreement
.................388
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 388
Engine Block Heater
.....................................151
Using the Engine Block Heater...................... 152
Engine Coolant Check...............................248 Adding Engine Coolant.................................... 249
Checking the Engine Coolant....................... 248
Recycled Engine Coolant................................ 249
Severe Climates................................................. 250
What You Should Know About Fail-Safe Cooling............................................................. 250
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check
...........................................247
Adding Engine Oil............................................... 247
Engine Oil Dipstick.......................................247
Engine Specifications - 3.5L Duratec..........................................................297
Drivebelt Routing............................................... 297
Engine Specifications - 3.5L Ecoboost™..................................................297
Drivebelt Routing............................................... 298
Environment......................................................14
Essential Towing Checks...........................212 Before Towing a Trailer..................................... 214
Hitches.................................................................... 213
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 215
Safety Chains....................................................... 213
Trailer Brake Controller Connector...............213
Trailer Brakes........................................................ 213
Trailer Lamps........................................................ 214
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)....................................................... 212
When Towing a Trailer...................................... 214
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
407
Flex (), enUSA, First Printing Index
Vehicle Storage............................................269
Battery................................................................... 270
Body....................................................................... 269
Brakes..................................................................... 270
Cooling system................................................... 270
Engine.................................................................... 269
Fuel system.......................................................... 270
General.................................................................. 269
Miscellaneous..................................................... 270
Removing Vehicle From Storage.................. 270
Tires........................................................................\
. 270
Ventilation See: Climate Control.......................................... 114
VIN See: Vehicle Identification Number...........300
Voice Control
....................................................74
W
Warning Lamps and Indicators
.................92
Adaptive Cruise Control..................................... 92
Airbag Readiness................................................. 93
Anti-Lock Braking System................................ 93
Battery...................................................................... 93
Brake System......................................................... 93
Charging System.................................................. 93
Cruise Control........................................................ 93
Directional Indicator............................................ 95
Door Ajar.................................................................. 93
Engine Coolant Temperature.......................... 93
Engine Oil................................................................ 94
Fasten Seatbelt.................................................... 94
Front Airbag........................................................... 94
Front Fog Lamps.................................................. 94
Head Up Display................................................... 94
High Beam.............................................................. 94
Liftgate Ajar............................................................ 94
Low Fuel Level...................................................... 94
Low Tire Pressure Warning............................... 94
Low Washer Fluid................................................. 94
Parking Lamps...................................................... 94
Powertrain Malfunction/Reduced Power................................................................... 95
Service Engine Soon........................................... 95
Stability Control.................................................... 95
Stability Control Off............................................ 95
Washer Fluid Check....................................254 Washers
See: Cleaning the Exterior.............................. 264
See: Wipers and Washers................................. 76
Waxing
.............................................................265
Wheel Nuts See: Changing a Road Wheel........................ 291
Wheels and Tires...........................................271 General Information........................................... 271
Technical Specifications................................. 296
Windows and Mirrors
...................................86
Windshield Washers......................................77
Windshield Wipers.........................................76 Speed Dependent Wipers................................. 76
Wiper Blades See: Checking the Wiper Blades.................. 256
Wipers and Washers.....................................76
Wrecker Towing See: Transporting the Vehicle........................ 215
414
Flex (), enUSA, First Printing Index