
GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530, 540-1700, 1710 kHz
• FM: 87.9-107.7, 107.9 MHz Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
CD and CD Player Information
Note: CD units play commercially pressed
4.75-inch (12 centimeter) audio compact
discs only. Due to technical incompatibility,
certain recordable and re-recordable
compact discs may not function correctly
when used in Ford CD players.
Note: Do not insert CDs with homemade
paper (adhesive) labels into the CD player
as the label may peel and cause the CD to
become jammed. You should use a
permanent felt tip marker rather than
adhesive labels on your homemade CDs.
Ballpoint pens may damage CDs. Please
contact an authorized dealer for further
information.
Note: Do not use any irregularly shaped
discs or discs with a scratch protection film
attached.
Always handle discs by their edges only.
Clean the disc with an approved CD
cleaner only. Wipe it from the center of the
disc toward the edge. Do not clean in a
circular motion. Do not expose discs to direct sunlight or
heat sources for extended periods.
MP3 and WMA Track and Folder
Structure
Audio systems capable of recognizing and
playing MP3 and WMA individual tracks
and folder structures work as follows:
•
There are two different modes for MP3
and WMA disc playback: MP3 and
WMA track mode (system default) and
MP3 and WMA folder mode.
• MP3 and WMA track mode ignores any
folder structure on the MP3 and WMA
disc. The player numbers each MP3
and WMA track on the disc (noted by
the MP3 or WMA file extension) from
T001 to a maximum of T255. The
maximum number of playable MP3 and
WMA files may be less depending on
the structure of the CD and exact
model of radio present.
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Flex (), enUSA, First Printing Audio System

Seek, Fast Forward and Reverse: In radio mode, select a frequency band
and press this button. The system stops at the first station it finds in that
direction. In SIRIUS mode, press to select the next or previous satellite radio
station. If a specific category is selected (such as jazz, rock or news), press to
find the next or previous in the selected category. In CD mode, press to select
the previous or next track. Press and hold to move quickly forward through the
current track.
F
OK and Arrow buttons:
Press OK to confirm menu selections. Press to scroll
through the menu choices.
G
Eject:
Press to eject a CD.
H
VOL and Power:
Press to switch the system on and off. Turn to adjust the
volume.
I
CLOCK:
If not in phone mode, press to display the clock.
J
SOUND:
Press to access settings for Treble, Midrange, Bass, Fade or Balance.
Use the up and down arrow buttons to select the various settings. When you
make your selection, press the left and right arrow buttons to change the
settings. Press
OK to set or press MENU to exit. Sound settings can be set for
each audio source independently.
K
MENU:
Press to access different audio system features.
L
PHONE:
Press to access the phone features of the SYNC system. See your
SYNC information.
M
AUX:
Press to access or switch between devices you plug into your vehicle.
N
SIRIUS:
Press to listen to Sirius satellite radio.
O
Menu Structure
Note: Depending on your system, some
options may appear slightly different.
Press
MENU. Press the up and down arrow buttons to
scroll through the options.
Press the right arrow to enter a menu.
Press the left arrow to exit a menu.
Press OK to confirm a selection. Radio
Select for a brief sampling of all available channels.
Scan
Select to store the six strongest local stations on the AM-
AST and FM-AST frequency bands.
AST
Select to display extra information such as artist name.
Radio Text *
* Extra information may not always be available.
313
Flex (), enUSA, First Printing Audio System

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
Ford Original Accessory through the
warranty that provides the greatest
benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior Style
• Hood deflectors.
• Graphics.
• Side-window deflectors.
• Splash guards.
• Spoiler.
Interior Style
• Ambient lighting.
• Door sill plates with logo.
• Floor mats. •
Illuminated door sill plate.
• Rear seat entertainment*.
Lifestyle
• Ash cup or coin holder.
• Camping tent*.
• Cargo area protector.
• Cargo net.
• Cargo organization and management.
• Conversation mirror.
• Roof racks and carriers*.
• Roof rails.
• Seat covers.
• Trailer hitches, wiring harnesses and
accessories.
Peace of Mind
• Full vehicle covers*.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
365
Flex (), enUSA, First Printing Accessories

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
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Flex (), enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control.......................................... 114
About This Manual...........................................7
ABS See: Brakes............................................................ 172
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 172
Accessories....................................................365 Exterior Style....................................................... 365
Interior Style........................................................ 365
Lifestyle................................................................. 365
Peace of Mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control............186
Active Park Assist
.........................................178
Automatic Steering into Parking
Space................................................................. 180
Deactivating the Park Assist Feature.........180
Troubleshooting the System........................... 181
Using Active Park Assist................................... 179
Adaptive Headlamps
....................................83
Adjusting the Headlamps.........................257
Horizontal Aim Adjustment........................... 258
Vertical Aim.......................................................... 257
Adjusting the Pedals
.....................................75
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column
............................................................72
Easy Entry and Exit Feature.............................. 73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
AFS See: Adaptive Headlamps................................ 83
Airbag Disposal..............................................48
Air Conditioning See: Climate Control.......................................... 114
Air Filter See: Changing the Engine Air Filter.............263 Alarm
See: Anti-Theft Alarm.......................................... 71
All-Wheel Drive.............................................165
Ambient Lighting...........................................85
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices....................................................388
Audible Warnings and Indicators.............95 Headlamps On Warning Chime..................... 96
Key in Ignition Warning Chime........................ 95
Keyless Warning Alert........................................ 96
Parking Brake On Warning Chime.................96
Audio Control
...................................................73
MEDIA....................................................................... 73
Seek, Next or Previous........................................ 73
Audio System.................................................310 General Information.......................................... 310
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
................................311
Menu Structure.................................................... 313
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................315
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................316
Autolamps.......................................................80 Windshield Wiper Activated
Headlamps........................................................80
Automatic Climate Control - Vehicles With: Premium AM/FM/CD....................115
Automatic Climate Control - Vehicles With: Sony Audio System........................117
Automatic High Beam Control..................82 Activating the System........................................ 83
Manually Overriding the System.................... 83
Automatic Transmission
.............................161
Automatic Transmission Adaptive
Learning............................................................ 164
Brake-Shift Interlock......................................... 163
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 164
SelectShift Automatic ™
Transmission.................................................... 161
Understanding the Positions of Your Automatic Transmission.............................. 161
405
Flex (), enUSA, First Printing Index

Climate Controlled Seats...........................137
Cooled Seats......................................................... 137
Heated Seats........................................................ 137
Collision Warning System.........................198 PRINCIPLE OF OPERATION........................... 198
Coolant Check See: Engine Coolant Check........................... 248
Crash Sensors and Airbag Indicator........47
Creating a MyKey............................................55
Programming/Changing Configurable
Settings............................................................... 55
Cross Traffic Alert.........................................194 False Alerts............................................................ 197
Switching the System Off and On................197
System Errors....................................................... 197
System Lights, Messages and Audible Alerts.................................................................. 196
System Limitations............................................ 196
Using the System............................................... 194
Cruise Control
..................................................74
Principle of Operation....................................... 185
Type 1........................................................................\
. 74
Type 2........................................................................\
74
Cruise control See: Using Cruise Control................................ 185
Customer Assistance
.................................226
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................82
Direction Indicators.......................................84 Lane Change.......................................................... 84
Driver and Passenger Airbags....................42 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driving Aids
.....................................................192
Driving Hints...................................................218
Driving Through Water................................219
DRL See: Daytime Running Lamps......................... 82
E
Economical Driving
......................................218 Emission Control System
..........................158
On-Board Diagnostics (OBD-II)................... 159
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
End User License Agreement
.................388
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 388
Engine Block Heater
.....................................151
Using the Engine Block Heater...................... 152
Engine Coolant Check...............................248 Adding Engine Coolant.................................... 249
Checking the Engine Coolant....................... 248
Recycled Engine Coolant................................ 249
Severe Climates................................................. 250
What You Should Know About Fail-Safe Cooling............................................................. 250
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check
...........................................247
Adding Engine Oil............................................... 247
Engine Oil Dipstick.......................................247
Engine Specifications - 3.5L Duratec..........................................................297
Drivebelt Routing............................................... 297
Engine Specifications - 3.5L Ecoboost™..................................................297
Drivebelt Routing............................................... 298
Environment......................................................14
Essential Towing Checks...........................212 Before Towing a Trailer..................................... 214
Hitches.................................................................... 213
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 215
Safety Chains....................................................... 213
Trailer Brake Controller Connector...............213
Trailer Brakes........................................................ 213
Trailer Lamps........................................................ 214
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)....................................................... 212
When Towing a Trailer...................................... 214
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
407
Flex (), enUSA, First Printing Index

Hints on Controlling the Interior
Climate...........................................................118
Cooling the Interior Quickly............................. 119
General Hints........................................................ 118
Heating the Interior Quickly............................. 119
Recommended Settings for Cooling...........120
Recommended Settings for Heating...........119
Side Window Defogging in Cold Weather............................................................. 120
Hints on Driving With Anti-Lock Brakes.............................................................172
Hood Lock See: Opening and Closing the Hood..........243
I
Ignition Switch...............................................147
In California (U.S. Only).............................227
Information Display Control.......................74
Information Displays.....................................97 General Information............................................ 97
Information Messages................................105
Adaptive Cruise Control.................................. 106
AdvanceTrac ™.................................................... 106
Alarm...................................................................... 106
Automatic Engine Shutdown......................... 107
AWD........................................................................\
. 107
Battery and Charging System....................... 108
Blind Spot Information and Cross Traffic Alert System................................................... 108
Brake System....................................................... 109
Collision Warning System............................... 109
Doors and Locks................................................. 109
Fuel........................................................................\
... 110
Keys and Intelligent Access............................. 110
Maintenance......................................................... 110
MyKey........................................................................\
111
Park Aid.................................................................... 112
Power Steering...................................................... 112
Seats........................................................................\
. 112
Tire Pressure Monitoring System................... 113
Towing...................................................................... 113
Traction Control.................................................... 113
Transmission......................................................... 113Installing Child Restraints
............................16
Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 22
Using Tether Straps............................................. 23
Instrument Cluster
..........................................91
Instrument Lighting Dimmer......................81
Interior Lamps
.................................................84
Front Row Map Lamps...................................... 85
Second Row Map Lamps.................................. 85
Interior Mirror...................................................89 Auto-Dimming Mirror......................................... 89
Introduction.........................................................7
J
Jump Starting the Vehicle.........................223 Connecting the Jumper Cables.................... 223
Jump Starting...................................................... 224
Preparing Your Vehicle..................................... 223
Removing the Jumper Cables....................... 224
K
Keyless Entry
....................................................67
SECURICODE™ Keyless Entry
Keypad................................................................. 67
Keyless Starting
.............................................147
Ignition Modes..................................................... 148
Keys and Remote Controls.........................49
L
Lighting Control
..............................................79
Headlamp Flasher............................................... 80
High Beams............................................................ 79
Lighting
...............................................................79
General Information............................................ 79
Load Carriers See: Roof Racks and Load Carriers.............201
Load Carrying
.................................................201
Load Limit.......................................................201 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................ 208
Vehicle Loading - with and without a Trailer.................................................................. 201
409
Flex (), enUSA, First Printing Index

Trailer Sway Control....................................210
Transmission Code Designation.............301
Transmission...................................................161
Transmission See: Transmission............................................... 161
Transporting the Vehicle
............................215
U
Under Hood Overview - 3.5L Duratec.........................................................245
Under Hood Overview - 3.5L Ecoboost™.................................................246
Universal Garage Door Opener...............138 HomeLink Wireless Control System...........138
USB Port
...........................................................317
Using Adaptive Cruise Control................186 Automatic Cancellation................................... 189
Blocked Sensor................................................... 190
Canceling the Set Speed................................. 188
Changing the Set Speed................................. 189
Detection Issues................................................. 189
Following a Vehicle............................................ 187
Hilly Condition Usage....................................... 189
Overriding the System...................................... 188
Resuming the Set Speed................................. 189
Setting the Adaptive Cruise Speed..............187
Setting the Gap Distance................................ 188
Switching Adaptive Cruise Control Off....................................................................... 189
Switching Adaptive Cruise Control On........................................................................\
186
Switching to Normal Cruise Control.............191
System Not Available....................................... 190
Using All-Wheel Drive.................................165 Driving In Special Conditions With
All-Wheel Drive (AWD)............................... 167
Operating AWD Vehicles With Mismatched Tires.................................................................... 166
Operating AWD Vehicles With Spare Tires.................................................................... 166
Using Cruise Control....................................185 Switching Cruise Control Off......................... 186
Switching Cruise Control On.......................... 185
Using MyKey With Remote Start Systems..........................................................58
Using Snow Chains.....................................287
Using Stability Control................................176 Using SYNC™ With Your Media
Player............................................................346
Accessing Your Play Menu............................... 351
Connecting Your Digital Media Player to the USB Port.......................................................... 346
Media Menu Features...................................... 349
Media Voice Commands................................ 348
System Settings................................................. 353
What's Playing?................................................. 347
Using SYNC™ With Your Phone............323 Accessing Features Through the Phone
Menu.................................................................. 327
Accessing Your Phone Settings.................... 332
Making a Call....................................................... 326
Pairing a Cell Phone for the First Time................................................................... 323
Pairing Subsequent Cell Phones.................324
Phone Options during an Active Call.........326
Phone Voice Commands................................ 324
Receiving Calls.................................................... 326
System Settings................................................. 333
Text Messaging................................................... 330
Using Traction Control................................174 Switching the System Off................................ 174
System Indicator Lights and Messages........................................................... 174
Using a Switch...................................................... 174
Using the Information Display Controls..............................................................174
Using Voice Recognition
...........................320
Initiating a Voice Session................................ 320
System Interaction and Feedback...............321
Utilizing the Mediation/Arbitration Program (Canada Only)........................229
V
Vehicle Care
...................................................264
General Information......................................... 264
Vehicle Certification Label........................301
Vehicle Identification Number...............300
413
Flex (), enUSA, First Printing Index