Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also offers a
Premium Maintenance Plan that covers all
scheduled maintenance, and selected
wear items. The coverage is prepaid, so
you never have to worry about affording
your vehicle
’s maintenance. It covers
regular checkups, routine inspections,
preventive care and replacement of select
items that require periodic attention for
normal wear:
• Windshield wiper blades.
• Spark plugs.
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Struts.
• Engine Belts.
• Engine coolant hoses, clamps and
o-rings.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with an
affordable, no interest, no fee payment
program allowing you all the security and
benefits Ford ESP has to offer while paying
over time. You are pre-approved with no
credit checks, no hassles! To learn more,
call our Ford ESP specialists at
800-367-3377.
Ford ESP
P.O. Box 321067
Detroit, MI 48232 EXTENDED SERVICE PLAN
(CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
•
Rental reimbursement.
• Coverage for certain maintenance and
wear items.
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires.
• Roadside Assistance benefits.
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Ford Extended
Service Plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Ford Motor Company dealers.
Note: Repairs performed outside of
Canada, the United States and Mexico are
not eligible for Ford Extended Service Plan
coverage.
This information is subject to change. For
more information, visit your local Ford of
Canada dealer or www.ford.ca to find the
Ford Extended Service Plan that is right for
you.
368
Flex (), enUSA, First Printing Extended Service Plan (ESP)
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
371
Flex (), enUSA, First Printing Scheduled Maintenance
Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and properpressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration
Use By date on the canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an Intelligent
Oil-Life Monitor that determines when you
should change the engine oil based on how
your vehicle is used. By using several
important factors in its calculations, the
monitor helps reduce the cost of owning
your vehicle and reduces environmental
waste at the same time. This means you do not have to remember
to change the oil on a mileage-based
schedule. Your vehicle lets you know when
an oil change is due by displaying a
message in the information display.
The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of
use.
372
Flex (), enUSA, First Printing Scheduled Maintenance
When to expect the OIL CHANGE REQUIRED message
Vehicle use and example
Interval
Normal
7500-10000 miles
(12000-16000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499 miles
(8000-11999 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999 miles
(4800-7999 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (AWD only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-
joints.
373
Flex (), enUSA, First Printing Scheduled Maintenance
A
A/C
See: Climate Control.......................................... 114
About This Manual...........................................7
ABS See: Brakes............................................................ 172
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 172
Accessories....................................................365 Exterior Style....................................................... 365
Interior Style........................................................ 365
Lifestyle................................................................. 365
Peace of Mind..................................................... 365
Accessories See: Replacement Parts
Recommendation............................................. 11
ACC See: Using Adaptive Cruise Control............186
Active Park Assist
.........................................178
Automatic Steering into Parking
Space................................................................. 180
Deactivating the Park Assist Feature.........180
Troubleshooting the System........................... 181
Using Active Park Assist................................... 179
Adaptive Headlamps
....................................83
Adjusting the Headlamps.........................257
Horizontal Aim Adjustment........................... 258
Vertical Aim.......................................................... 257
Adjusting the Pedals
.....................................75
Adjusting the Steering Wheel - Vehicles With: Manual Adjustable Steering
Column
............................................................72
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column
............................................................72
Easy Entry and Exit Feature.............................. 73
End of Travel Position......................................... 73
Memory Feature.................................................... 73
AFS See: Adaptive Headlamps................................ 83
Airbag Disposal..............................................48
Air Conditioning See: Climate Control.......................................... 114
Air Filter See: Changing the Engine Air Filter.............263 Alarm
See: Anti-Theft Alarm.......................................... 71
All-Wheel Drive.............................................165
Ambient Lighting...........................................85
Anti-Theft Alarm.............................................71 Arming the Alarm.................................................. 71
Disarming the Alarm............................................ 71
Appendices....................................................388
Audible Warnings and Indicators.............95 Headlamps On Warning Chime..................... 96
Key in Ignition Warning Chime........................ 95
Keyless Warning Alert........................................ 96
Parking Brake On Warning Chime.................96
Audio Control
...................................................73
MEDIA....................................................................... 73
Seek, Next or Previous........................................ 73
Audio System.................................................310 General Information.......................................... 310
Audio Unit - Vehicles With: AM/FM/CD/ SYNC/Satellite Radio
................................311
Menu Structure.................................................... 313
Audio Unit - Vehicles With: Premium AM/FM/CD...................................................315
Audio Unit - Vehicles With: Sony AM/ FM/CD............................................................316
Autolamps.......................................................80 Windshield Wiper Activated
Headlamps........................................................80
Automatic Climate Control - Vehicles With: Premium AM/FM/CD....................115
Automatic Climate Control - Vehicles With: Sony Audio System........................117
Automatic High Beam Control..................82 Activating the System........................................ 83
Manually Overriding the System.................... 83
Automatic Transmission
.............................161
Automatic Transmission Adaptive
Learning............................................................ 164
Brake-Shift Interlock......................................... 163
If Your Vehicle Gets Stuck In Mud or Snow.................................................................. 164
SelectShift Automatic ™
Transmission.................................................... 161
Understanding the Positions of Your Automatic Transmission.............................. 161
405
Flex (), enUSA, First Printing Index
Automatic Transmission Fluid
Check.............................................................252
Adding Transmission Fluid ............................ 253
Checking the Transmission Fluid Level................................................................... 252
Autowipers........................................................76
Auxiliary Power Points................................143 110 Volt AC Power Point................................... 143
12 Volt DC Power Point..................................... 143
Locations............................................................... 143
AWD See: All-Wheel Drive......................................... 165
B
Battery See: Changing the 12V Battery..................... 254
Blind Spot Information System...............192
Switching the System Off and On...............194
System Errors....................................................... 193
Using the System................................................ 192
Bonnet Lock See: Opening and Closing the Hood..........243
Booster Seats..................................................25 Types of Booster Seats...................................... 26
Brake Fluid Check........................................253
Brakes................................................................172 General Information........................................... 172
Breaking-In......................................................218
Bulb Specification Chart............................261
C
Cabin Air Filter
................................................122
California Proposition 65..............................11
Capacities and Specifications - 3.5L Duratec
.........................................................302
Specifications..................................................... 302
Capacities and Specifications - 3.5L Ecoboost™.................................................305
Specifications..................................................... 306
Capacities and Specifications
................297
Cargo Nets......................................................201
Car Wash See: Cleaning the Exterior.............................. 264
Center Console..............................................145 Console Refrigerator and Freezer.................145
Second Row Center Console......................... 145Changing a Bulb...........................................258
Brake and Rear Lamps, Rear Direction
Indicator and Reversing Lamp................260
Front Direction Indicator and Front Parking Lamp................................................................. 259
Front Fog Lamp................................................. 260
Headlamp............................................................. 259
Headlamp Low Beam and Headlamp High Beam................................................................. 259
LED Lamps............................................................ 261
License Plate Lamp........................................... 261
Changing a Fuse...........................................242 Fuses....................................................................... 242
Changing a Road Wheel............................291 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 291
Tire Change Procedure.................................... 292
Changing the 12V Battery.........................254
Changing the Engine Air Filter................263
Changing the Wiper Blades.....................256 Front Wiper Blades........................................... 256
Rear Wiper Blade............................................... 256
Checking MyKey System Status
...............57
Checking the Wiper Blades.....................256
Child Restraint and Seatbelt Maintenance.................................................39
Child Restraint Positioning
..........................27
Child Safety.......................................................15
General Information............................................. 15
Child Safety Locks
.........................................29
Left-Hand Side..................................................... 30
Right-Hand Side................................................... 30
Cleaning Leather Seats.............................268
Cleaning Products
.......................................264
Cleaning the Alloy Wheels.......................268
Cleaning the Engine...................................266
Cleaning the Exterior..................................264 Exterior Chrome Parts...................................... 265
Exterior Plastic Parts........................................ 265
Stripes or Graphics............................................ 265
Underbody........................................................... 265
Cleaning the Instrument Panel and Instrument Cluster Lens
.........................267
Cleaning the Interior....................................267
Cleaning the Windows and Wiper Blades...........................................................266
Clearing All MyKeys
.......................................56
Climate Control..............................................114
406
Flex (), enUSA, First Printing Index
Climate Controlled Seats...........................137
Cooled Seats......................................................... 137
Heated Seats........................................................ 137
Collision Warning System.........................198 PRINCIPLE OF OPERATION........................... 198
Coolant Check See: Engine Coolant Check........................... 248
Crash Sensors and Airbag Indicator........47
Creating a MyKey............................................55
Programming/Changing Configurable
Settings............................................................... 55
Cross Traffic Alert.........................................194 False Alerts............................................................ 197
Switching the System Off and On................197
System Errors....................................................... 197
System Lights, Messages and Audible Alerts.................................................................. 196
System Limitations............................................ 196
Using the System............................................... 194
Cruise Control
..................................................74
Principle of Operation....................................... 185
Type 1........................................................................\
. 74
Type 2........................................................................\
74
Cruise control See: Using Cruise Control................................ 185
Customer Assistance
.................................226
D
Data Recording
..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps
.............................82
Direction Indicators.......................................84 Lane Change.......................................................... 84
Driver and Passenger Airbags....................42 Children and Airbags........................................... 42
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driving Aids
.....................................................192
Driving Hints...................................................218
Driving Through Water................................219
DRL See: Daytime Running Lamps......................... 82
E
Economical Driving
......................................218 Emission Control System
..........................158
On-Board Diagnostics (OBD-II)................... 159
Readiness for Inspection and Maintenance (I/M) Testing................................................... 160
End User License Agreement
.................388
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 388
Engine Block Heater
.....................................151
Using the Engine Block Heater...................... 152
Engine Coolant Check...............................248 Adding Engine Coolant.................................... 249
Checking the Engine Coolant....................... 248
Recycled Engine Coolant................................ 249
Severe Climates................................................. 250
What You Should Know About Fail-Safe Cooling............................................................. 250
Engine Immobilizer See: Passive Anti-Theft System..................... 70
Engine Oil Check
...........................................247
Adding Engine Oil............................................... 247
Engine Oil Dipstick.......................................247
Engine Specifications - 3.5L Duratec..........................................................297
Drivebelt Routing............................................... 297
Engine Specifications - 3.5L Ecoboost™..................................................297
Drivebelt Routing............................................... 298
Environment......................................................14
Essential Towing Checks...........................212 Before Towing a Trailer..................................... 214
Hitches.................................................................... 213
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 215
Safety Chains....................................................... 213
Trailer Brake Controller Connector...............213
Trailer Brakes........................................................ 213
Trailer Lamps........................................................ 214
Trailer Towing Connector (Vehicles with a Trailer Towing Package and 7 –Pin
Connector)....................................................... 212
When Towing a Trailer...................................... 214
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
407
Flex (), enUSA, First Printing Index
Extended Service Plan (ESP)..................367
EXTENDED SERVICE PLAN (CANADA
ONLY)............................................................... 368
EXTENDED SERVICE PLAN (U.S. Only).................................................................. 367
Exterior Mirrors................................................87
Blind Spot Information System...................... 88
Fold-Away Exterior Mirrors............................... 87
Heated Exterior Mirrors ..................................... 88
Integrated Blind Spot Mirror............................ 88
Memory Mirrors ................................................... 88
Power Exterior Mirrors........................................ 87
Power-Folding Mirrors........................................ 87
Puddle Lamps....................................................... 88
F
Fastening the Seatbelts...............................32 Rear Inflatable Seatbelt.................................... 34
Seatbelt Extension Assembly......................... 36
Seatbelt Locking Modes.................................... 33
Using Seatbelts During Pregnancy................32
Floor Mats
........................................................219
Fog Lamps - Front See: Front Fog Lamps........................................ 83
Foot Pedals See: Adjusting the Pedals.................................. 75
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps............................................83
Front Passenger Sensing System............43
Fuel and Refueling.......................................153
Fuel Consumption
........................................157
Calculating Fuel Economy.............................. 158
Filling the Tank.................................................... 158
Fuel Filler Funnel Location........................154
Fuel Quality....................................................154 Choosing the Right Fuel................................... 154
Fuel Shutoff
...................................................222
Fuses.................................................................233
Fuse Specification Chart...........................233 Passenger Compartment Fuse
Panel.................................................................. 238
Power Distribution Box.................................... 233G
Garage Door Opener
See: Universal Garage Door Opener...........138
Gauges................................................................91
General Information on Radio Frequencies...................................................49
Intelligent Access................................................. 49
General Maintenance Information.......369 Multi-Point Inspection....................................... 371
Owner Checks and Services.......................... 370
Protecting Your Investment.......................... 369
Why Maintain Your Vehicle?......................... 369
Why Maintain Your Vehicle at Your Dealership?..................................................... 369
Getting Assistance Outside the U.S. and Canada.........................................................229
Getting the Services You Need...............226 Away From Home.............................................. 226
H
Handbrake See: Parking Brake.............................................. 173
Hazard Warning Flashers..........................222
Headlamp Adjusting See: Adjusting the Headlamps..................... 257
Headlamp Exit Delay.....................................81
Headlamp Removal See: Removing a Headlamp.......................... 258
Head Restraints
.............................................123
Adjusting the Head Restraint......................... 124
Tilting Head Restraints .................................... 125
Heated Seats.................................................136 Front Seats............................................................ 136
Second Row Heated Seats............................. 136
Heated Steering Wheel................................74
Heated Windows and Mirrors
....................121
Heated Exterior Mirror....................................... 122
Heated Rear Window......................................... 121
Heating See: Climate Control.......................................... 114
408
Flex (), enUSA, First Printing Index