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SYNC
®*
GETTING STARTED
WITH YOUR SYNC SYSTEM
SYNC is a hands-free, voice recognition system used
for entertainment, information and communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account at www.owner.ford.com (U.S.)
or www.SyncMyRide.ca (Canada). Register by following the
on-screen instructions. After registering, you can get information
about new software updates.
2. SYNC uses a wireless connection called
Bluetooth® to
communicate with your cell phone. Switch Bluetooth mode on
in your phone’s menu options. This lets your phone find SYNC.
If you need more details on setting up your phone with SYNC,
call the toll-free number, visit the website or your phone
manufacturer’s website. See the inside front cover of this guide
for details.
Note: The system may prompt you to :
• Set your cell phone as the primary
or favorite (the primary phone
receives messages and voicemail).
• Download your phone book
(a requirement to use the full
set of voice commands).
• Switch on 911 Assist
®.
Tips
• Make sure you accept the request
from SYNC to access your phone.
• To pair subsequent phones, please
refer to your SYNC Supplement.
• If you experience pairing problems,
try performing a clean pairing by:
1) deleting your services from
SYNC; 2) deleting your phone
pairing from SYNC; and 3)
repeating the Pairing Your Cell
Phone with SYNC process.
Using Your Cell Phone
with SYNC
Note: You must download your phone
book to make phone calls with voice
commands by name.
Making a Phone Call
Use SYNC to make a phone call
to anyone in your phone book by
pressing the voice button
and
when prompted, say any of the
following voice commands:
Call
Call at work or home
Call on mobile or cell
For example, you could say Call Jake
Smith at home. SYNC repeats the
command back to you and dials
the number.
Note: You can also make phone calls
by giving the voice command Dial,
then verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call,
the name and number of the person
calling appears in your display. Press
the phone button
to answer an
incoming call. You can hang up at
any time by pressing and holding the
phone button
.
Do Not Disturb Mode
This feature blocks incoming calls
and text messages and saves them
for later. You still have access to
outgoing calls when this feature is
active. Say the voice command Do
not disturb on to enable and Do not
disturb off to disable.
Note: Using the display, you can
choose from privacy mode (listen
and talk through your phone) or open
mode (listen and talk through your
vehicle's speakers and microphone).
*if equipped
Pairing Your Cell Phone
with SYNC
In order to use many of the features of
SYNC, such as making a phone call or
receiving a text, you must first connect
or pair your phone with SYNC.
To Pair Your Phone for the First Time
1. Make sure your vehicle is in park
(P) and you switch on your ignition
and radio.
2. Press the phone button, when the
display indicates No Phone Found,
press OK.
3. When Find SYNC appears in the
display, press OK.
4. Put your phone into Bluetooth
discovery mode. See your device's
manual, if necessary.
5. When prompted on your phone’s
display, enter the PIN provided by
SYNC into your phone. The display
indicates when the pairing
is successful.
