
TOWING A TRAILER
WARNING
Your vehicle is not approved
for trailer towing.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider. It is recommended that your vehicle be
towed with a wheel lift and dollies or
flatbed equipment. Do not tow with a
slingbelt. Ford Motor Company has not
approved a slingbelt towing procedure. If
the vehicle is towed incorrectly, or by any
other means, vehicle damage may occur.
Ford Motor Company produces a towing
manual for all authorized tow truck
operators. Have your tow truck operator
refer to this manual for proper hook-up
and towing procedures for your vehicle.
You can tow your vehicle from the front
with wheel lift equipment to raise the front
wheels off the ground. We recommend
that you place the rear wheels on a dolly
to prevent damage to the rear of your
vehicle.
You can tow your vehicle from the rear with
wheel lift equipment.
Note:
You must place the front wheels on
a dolly to prevent damage to the
transmission.
TOWING THE VEHICLE ON
FOUR WHEELS
Emergency Towing
If your vehicle is disabled without access
to wheel dollies, a car-hauling trailer, or a
flatbed transport vehicle it can be
flat-towed with all wheels on the ground.
You may do this under the following
conditions:
• Your vehicle is facing forward so that
it is towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position
N, it may need to be
overridden. See Transmission (page
123).
151
Fiesta (CCT) Canada/United States of America, enUSA, First Printing TowingE143886

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours a day, seven days a week.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside Assistance covers:
• A flat tire change with a good spare, if
provided with the vehicle (except
vehicles supplied with a tire inflation
kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (7.6 L) of gasoline or 5 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.5 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the owner's information portfolio in the
glove compartment.
United States Ford vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States Ford vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold in Canada: Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
157
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Roadside Emergencies

1.
T-type mini-spare: This spare tire
begins with the letter T for tire size and
may have Temporary Use Only molded in
the sidewall.
2. Full-size dissimilar spare with label
on wheel:
This spare tire has a label on
the wheel that states: THIS WHEEL AND
TIRE ASSEMBLY FOR TEMPORARY USE
ONLY.
When driving with one of the dissimilar
spare tires listed above, do not:
• Exceed
50 mph (80 km/h).
• Load the vehicle beyond maximum
vehicle load rating listed on the Safety
Compliance Label.
• Tow a trailer.
• Use more than one dissimilar spare tire
at a time.
• Use commercial car washing
equipment.
• Try to repair the dissimilar spare tire.
Use of one of the dissimilar spare tires
listed above at any one wheel location can
lead to impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability (if
applicable).
3. Full-size dissimilar spare without
label on wheel
When driving with the full-size dissimilar
spare wheel and tire assembly, do not:
• Exceed
70 mph (113 km/h).
• Use more than one dissimilar spare
wheel and tire assembly at a time.
• Use commercial car washing
equipment. The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Tire Change Procedure WARNINGS
When one of the front wheels is off
the ground, the transmission alone
will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission selector lever is in park (P). To help prevent your vehicle from
moving when you change a tire, be
sure to place the transmission
selector lever in park (P), set the parking
brake and block (in both directions) the
wheel that is diagonally opposite (other
side and end of the vehicle) to the tire
being changed. Never get underneath a vehicle that
is supported only by a jack. If your
vehicle slips off the jack, you or
someone else could be seriously injured.
230
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Wheels and Tires

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform additional maintenance as
indicated. If you operate your vehicle
occasionally under any of these conditions,
it is not necessary to perform the
additional maintenance. For specific
recommendations, see your dealership
service advisor or technician.Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change manual transmission fluid.
Every 60000 miles (96000
km)
Replace spark plugs.Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal
noise, wear, looseness or drag.
Every 5000 miles (8000
km)
322
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

J
Jump Starting the Vehicle.........................159
Connecting the Jumper Cables..................... 159
Jump Starting...................................................... 160
Preparing Your Vehicle..................................... 159
Removing the Jumper Cables....................... 160
K
Keyless Entry....................................................59
Disabled Keys........................................................ 60
General Information............................................ 59
Locking and Unlocking the Doors With the Key Blade............................................................. 61
Locking Your Vehicle........................................... 59
Passive Key............................................................. 59
Unlocking Your Vehicle...................................... 60
Keyless Starting
...............................................111
Failure to Start...................................................... 112
Ignition On.............................................................. 112
Starting with Automatic Transmission..................................................... 112
Starting with Manual Transmission..............112
Stopping the Engine When Your Vehicle is Moving................................................................. 113
Stopping the Engine with Your Vehicle Stationary.......................................................... 113
Keys and Remote Controls.........................45
L
Lighting Control..............................................70 Headlamp Flasher................................................. 71
High Beams.............................................................. 71
Lighting Control Positions................................. 70
Parking Lamps....................................................... 70
Lighting..............................................................70 General Information............................................ 70
Load Carrying
.................................................143
Load Limit.......................................................144
Vehicle Loading - with and without a
Trailer................................................................. 144Locking and Unlocking.................................55
Auto Lock Feature................................................ 56
Auto Unlock Feature............................................ 57
Emergency Locking With the Key................... 57
Locking and Unlocking the Doors From Inside.................................................................... 55
Locking and Unlocking the Doors With the Key........................................................................\
55
Remote Control.................................................... 55
Smart Unlocks for Integrated Keyhead Transmitter........................................................ 56
Smart Unlocks for Intelligent Access Keys...................................................................... 56
Unlocking the Doors With the Interior Door Handles............................................................... 56
Locks...................................................................55
Luggage Covers
.............................................143
Removing the Cover.......................................... 144
Lug Nuts See: Changing a Road Wheel........................ 229
M
Maintenance
...................................................177
General Information........................................... 177
Manual Climate Control..............................96
Manual Liftgate..............................................58 Opening and Closing the Liftgate.................. 58
Manual Seats
.................................................105
Adjusting the Height of the Driver
Seat.................................................................... 105
Adjusting the Lumbar Support..................... 105
Moving the Seat Backward and Forward............................................................. 105
Recline Adjustment........................................... 106
Manual Transmission - 1.0L EcoBoost™/ 1.6L Duratec-16V Ti-VCT
(Sigma).........................................................123
Parking Your Vehicle.......................................... 124
Recommended Shift Speeds......................... 123
Reverse................................................................... 124
Using the Clutch.................................................. 123
Manual Transmission - 1.6L EcoBoost™..................................................124
Parking Your Vehicle.......................................... 125
Recommended Shift Speeds......................... 125
Reverse................................................................... 125
Using the Clutch.................................................. 124
355
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index

Switching Off the Engine............................114
Vehicles With a Turbocharger......................... 114
Symbols Glossary.............................................7
SYNC™ Applications and Services........................................................284
911 Assist............................................................... 284
SYNC Services: Traffic, Directions & Information (TDI) (If Equipped, United
States Only)................................................... 288
Vehicle Health Report (If Equipped, United States Only)................................................... 286
SYNC™ AppLink ™
......................................292
SYNC Mobile Apps............................................ 292
SYNC™............................................................267 General Information.......................................... 267
SYNC™ Troubleshooting
.........................303
T
Tailgate See: Manual Liftgate........................................... 58
Technical Specifications See: Capacities and Specifications............234
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.......................164
Tire Care...........................................................210 Glossary of Tire Terminology.......................... 212
Important information for 205/40R17 low-profile tires and wheels...................... 210
Information About Uniform Tire Quality Grading.............................................................. 210
Information Contained on the Tire Sidewall............................................................. 213
Temperature A B C.............................................. 211
Traction AA A B C................................................. 211
Treadwear............................................................... 211
Tire Pressure Monitoring System...........225 Changing Tires With a Tire Pressure
Monitoring System....................................... 226
Understanding Your Tire Pressure Monitoring System ....................................... 227
Tires See: Wheels and Tires...................................... 210
Towing a Trailer
..............................................151
Towing the Vehicle on Four Wheels.......151 Emergency Towing.............................................. 151
Recreational Towing.......................................... 152
Towing................................................................151 Traction Control
............................................133
Principle of Operation....................................... 133
Transmission Code Designation.............237
Transmission..................................................123
Transmission See: Transmission............................................... 123
Transporting the Vehicle.............................151
Trip Computer
..................................................87
U
Under Hood Overview - 1.0L EcoBoost™..................................................179
Under Hood Overview - 1.6L Duratec-16V Ti-VCT (Sigma).........................................180
Under Hood Overview - 1.6L EcoBoost™...................................................181
USB Port.........................................................266
Using Cruise Control
...................................140
Switching Cruise Control Off........................... 141
Switching Cruise Control On.......................... 140
Using MyKey With Remote Start Systems..........................................................53
Using Snow Chains.....................................225
Using Stability Control - 1.0L EcoBoost™/1.6L Duratec-16V Ti-VCT
(Sigma)
.........................................................135
Using Stability Control - 1.6L EcoBoost™..................................................135
Switching Sport Mode On............................... 135
Switching the System Off............................... 135
Using Summer Tires...................................225
Using SYNC™ With Your Media Player............................................................293
Accessing Your Play Menu............................. 298
Connecting Your Digital Media Player to the USB Port........................................................... 293
Media Menu Features...................................... 296
Media Voice Commands................................ 295
System Settings................................................ 300
What's Playing?................................................. 295
358
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index