2016 FORD FIESTA lock

Vehicle Health Report and Services (Traffic, Directions and Information) issues
Possible solution(s)
Possible cause(s)
Issue
This is a free feature, but you
must first register online to
use it.
You did not activate your
account on the website.
You may have the wrong
VIN (vehicle identification
number) listed.
I received a text that I did
not activate Vehicle Health
Report.
Make sure that your VIN is
correctly listed in your
account.
When you register your
account, you must choose a
preferred dealer. If it already
lists a dealer, try selecting
another dealer and logging
out. Log back in, change it
back to your preferred
dealer, and retrieve the
report.
The preferred dealer
information did not load
correctly.
I am unable to retrieve the
report on the website, or I
receive a system error.
Update your cellular number
in your account on the
website.
This could be due to your
phone's compatibility.
Bad signal strength.
I am unable to submit a
report.
Make sure you have full
signal strength and that your
Bluetooth volume level has
been turned up.
You did not register your
phone correctly on the
website.
Make sure the currently
connected phone is
registered on your
SYNCMyRide account.
Try deleting your phone and
performing a clean pairing.
This is a free feature, but you
must first register online to
use it.
You did not activate this
phone for this service.
Your phone has ID blocker
active.
I heard a commercial when
I tried to use Traffic, Direc-
tions and Information.
Turn off ID blocker on your
phone as the system recog-
nizes you by your phone
number.
Make sure the currently
connected phone is the
same one that is registered
on your SYNCMyRide
account.
306
Fiesta (CCT) Canada/United States of America, enUSA, First Printing SYNC™

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
Ford Accessories are available for your
vehicle through an authorized Ford dealer.
Ford Motor Company will repair or replace
any properly authorized dealer-installed
Ford Original Accessory found to be
defective in factory-supplied materials or
workmanship during the warranty period,
as well as any component damaged by the
defective accessories.
Ford Motor Company will warrant your
accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited miles.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Bumper protectors.
• Graphics kit.
• Rear spoiler.
• Side window deflectors.
• Splash guards.
• Vehicle covers.
• Wheels. Interior style
•
All-weather floor mats.
• Ambient lighting.
• Gear shift knob.
• Lighted door sill plates.
• Premium carpeted floor mats.
• Rear seat entertainment*.
Lifestyle
• Ash cup and smokers packages.
• Cargo organization.
• Roof racks and carriers*.
Peace of mind
• Bumper-mounted parking sensor*.
• Keyless entry keypad.
• Locking fuel plug.
• Remote start.
• Vehicle security systems.
• Wheel locks.
*Ford Licensed Accessory. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories, equipment,
passengers and luggage to your vehicle:
312
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford owners have
discovered the powerful protection of Ford
Extended Service Plan. It is the extended
service plan backed by Ford Motor
Company, and provides peace of mind
protection beyond the New Vehicle Limited
Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of your
Ford Extended Service Plan. With Ford ESP
you minimize your risk for unexpected
repair bills and rising repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four core Extended Service Plans
with different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over
1,000 covered components, this plan
is so complete that we generally only
discuss what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Extended Service Plan is honored by
all authorized Ford dealers in the U.S.,
Canada and Mexico. It is the extended
service plan authorized and backed by Ford
Motor Company. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership
• Repairs performed by factory trained
technicians, using genuine parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Extended Service Plan coverage expires,
you can transfer any remaining coverage
to the new owner. Whenever you sell your
vehicle, prospective buyers may have a
higher degree of confidence that vehicle
was properly maintained with Ford ESP,
thereby improving resale value.
314
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Extended Service Plan (ESP)

Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
318
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

A
A/C
See: Climate Control.......................................... 96
About This Manual...........................................7
ABS See: Brakes............................................................. 131
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes.................................................................. 131
Accessories.....................................................312 Exterior style......................................................... 312
Interior style.......................................................... 312
Lifestyle.................................................................. 312
Peace of mind...................................................... 312
Accessories See: Replacement Parts
Recommendation............................................. 11
Adjusting the Headlamps..........................187 Horizontal Aim Adjustment............................ 189
Vertical Aim Adjustment.................................. 187
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................44
Air Conditioning See: Climate Control.......................................... 96
Air Filter See: Changing the Engine Air Filter.............201
Alarm See: Anti-Theft Alarm........................................ 64
Ambient Lighting............................................74
Anti-Theft Alarm
............................................64
Alarm System........................................................ 64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Triggering the Alarm........................................... 64
Appendices....................................................334
Audible Warnings and Indicators.............83 Exterior Lamps On............................................... 83
Gearshift Lever Not in Park (P)....................... 83
Key in Ignition......................................................... 83
Key Outside Vehicle - Vehicles With Keyless System................................................................ 83
Parking Brake On.................................................. 83
Safety Belt Minder............................................... 83
Audio Control
..................................................66
Audio Input Jack...........................................265
Audio System................................................248 General Information......................................... 248Audio Unit - Vehicles With: AM/FM/CD/
SYNC.............................................................253
Alternative Frequencies.................................. 256
Automatic Volume Control............................ 256
Autostore Control.............................................. 256
Sound Button...................................................... 255
Station Preset Buttons.................................... 255
Station Tuning Control..................................... 255
Waveband Button............................................. 255
Audio Unit - Vehicles With: AM/FM/ CD...................................................................249
Alternative Frequencies................................... 252
Automatic Volume Control............................ 252
Autostore Control.............................................. 252
Sound Button....................................................... 251
Station Preset Buttons.................................... 252
Station Tuning Control...................................... 251
Waveband Button.............................................. 251
Audio Unit - Vehicles With: Sony Audio System/Touchscreen Display
..............258
Audio Unit - Vehicles With: Touchscreen Display...........................................................257
Autolamps..........................................................71 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control........................97 Temperature Control.......................................... 98
Automatic Transmission
............................126
Emergency Park Position Release
Lever................................................................... 129
Hints on Driving with an Automatic Transmission................................................... 128
Selector Lever Positions................................... 126
Sport Mode and Manual Shifting.................. 127
Automatic Transmission Fluid Check.............................................................186
Auxiliary Power Points
...............................109
12 Volt DC Power Point..................................... 109
Location................................................................. 109
B
Battery See: Changing the 12V Battery...................... 186
Bonnet Lock See: Opening and Closing the Hood............177
Booster Seats
..................................................22
Types of Booster Seats...................................... 23
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Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index

Brake Fluid Check........................................186
Brakes.................................................................131
General Information........................................... 131
Breaking-In......................................................154
Bulb Specification Chart..........................200
C
Cabin Air Filter
................................................101
California Proposition 65..............................11
Capacities and Specifications - 1.0L EcoBoost™.................................................238
Specifications..................................................... 238
Capacities and Specifications - 1.6L Duratec-16V Ti-VCT (Sigma)
..............244
Specifications..................................................... 245
Capacities and Specifications - 1.6L EcoBoost™..................................................241
Specifications...................................................... 242
Capacities and Specifications................234
Cargo Nets
.......................................................143
Installing and Removing the Cargo
Net....................................................................... 143
Car Wash See: Cleaning the Exterior.............................. 203
Center Console
...............................................110
Changing a Bulb - 4-Door.........................189
Center High Mounted Stop Lamp................193
Front Fog Lamps................................................. 192
Headlamp............................................................. 190
Interior Lamp........................................................ 194
License Plate Lamp........................................... 194
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp............................ 194
Reading Lamps................................................... 194
Rear Lamps........................................................... 192
Side Direction Indicator..................................... 191
Changing a Bulb - 5-Door.........................195 Center High Mounted Stop Lamp................198
Front Fog Lamps................................................. 197
Headlamp............................................................. 195
Interior Lamp....................................................... 199
License Plate Lamp........................................... 198
Luggage Compartment Lamp, Footwell Lamp and Liftgate Lamp............................ 199
Reading Lamps................................................... 199
Rear Lamps.......................................................... 198
Side Direction Indicator................................... 196Changing a Fuse
............................................176
Fuses........................................................................\
176
Changing a Road Wheel
...........................229
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 229
Stowing the Flat Tire......................................... 232
Tire Change Procedure.................................... 230
Changing the 12V Battery..........................186
Changing the Engine Air Filter.................201
Changing the Wiper Blades......................187 Rear Window Wiper Blade.............................. 187
Windshield Wiper Blades................................. 187
Checking MyKey System Status...............53 MyKey Distance..................................................... 53
Number of Admin Keys...................................... 53
Number of MyKeys.............................................. 53
Checking the Wiper Blades.......................187
Child Restraint and Safety Belt Maintenance.................................................34
Child Safety
.......................................................15
General Information............................................. 15
Child Safety Locks.........................................26 Left-Hand Side...................................................... 27
Right-Hand Side................................................... 27
Child Seat Positioning..................................24
Cigar Lighter
...................................................109
Cleaning Leather Seats.............................206
Cleaning Products.......................................203
Cleaning the Alloy Wheels.......................207
Cleaning the Engine...................................204
Cleaning the Exterior..................................203 Exterior Chrome Parts..................................... 203
Exterior Plastic Parts........................................ 204
Stripes or Graphics........................................... 204
Underbody........................................................... 204
Cleaning the Instrument Panel and Instrument Cluster Lens........................206
Cleaning the Interior
...................................205
Cleaning the Windows and Wiper Blades...........................................................205
Clearing All MyKeys
........................................51
Climate Control..............................................96
Clock....................................................................87 Type 1........................................................................\
. 87
Type 2........................................................................\
87
Coolant Check See: Engine Coolant Check............................ 184
Crash Sensors and Airbag Indicator........43
352
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index

Creating a MyKey.............................................51
Programming/Changing Configurable
Settings................................................................ 51
Cruise Control..................................................67 Principle of Operation...................................... 140
Cruise control See: Using Cruise Control................................ 140
Customer Assistance..................................162
D
Data Recording..................................................9
Event Data Recording........................................... 9
Service Data Recording........................................ 9
Daytime Running Lamps.............................72
Digital Radio
..................................................260
HD Radio Reception and Station
Troubleshooting............................................. 261
Direction Indicators
........................................73
Driver and Passenger Airbags....................37 Children and Airbags........................................... 37
Proper Driver and Front Passenger Seating Adjustment........................................................ 37
Driver Knee Airbag
..........................................41
Driving Aids.....................................................142
Driving Hints...................................................154
Driving Through Water................................154
DRL See: Daytime Running Lamps.......................... 72
E
Economical Driving......................................154
Emission Control System..........................120 On-Board Diagnostics (OBD-II)..................... 121
Readiness for Inspection/Maintenance (I/M) Testing..................................................... 121
End User License Agreement
..................334
VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 334
Engine Block Heater
.....................................114
Using the Engine Block Heater....................... 115
Engine Coolant Check................................184 Adding Engine Coolant.................................... 184
Checking the Engine Coolant........................ 184
Recycled Engine Coolant................................. 185
Severe Climates.................................................. 185Engine Immobilizer
See: Passive Anti-Theft System..................... 63
Engine Oil Check...........................................182 Adding Engine Oil............................................... 183
Engine Oil Dipstick - 1.0L EcoBoost™..................................................182
Engine Oil Dipstick - 1.6L Duratec-16V Ti-VCT (Sigma)
..........................................182
Engine Oil Dipstick - 1.6L EcoBoost™..................................................182
Engine Specifications
................................234
Drivebelt Routing............................................... 234
Environment......................................................14
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options..................................13
Extended Service Plan (ESP)
..................314
SERVICE PLANS (CANADA ONLY).............315
SERVICE PLANS (U.S. Only).......................... 314
Exterior Mirrors
................................................76
Fold-Away Exterior Mirrors................................ 77
Integrated Blind Spot Mirrors........................... 77
Power Exterior Mirrors......................................... 76
F
Fastening the Safety Belts..........................29 Safety Belt Extension Assembly...................... 31
Safety Belt Locking Modes............................... 30
Using Safety Belts During Pregnancy...........29
Floor Mats
........................................................155
Fog Lamps - Front See: Front Fog Lamps......................................... 73
Ford Credit
..........................................................11
(U.S. Only)................................................................. 11
Front Fog Lamps.............................................73
Front Passenger Sensing System
............38
Fuel and Refueling........................................116
Fuel Consumption.........................................119 Calculating Fuel Economy.............................. 120
Filling the Tank..................................................... 119
Fuel Filter.........................................................186
Fuel Quality - Gasoline
.................................117
Choosing the Right Fuel.................................... 117
Fuel Shutoff
....................................................158
Fuses.................................................................168
353
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index

Fuse Specification Chart...........................168
Engine Compartment Fuse Box................... 168
Passenger Compartment Fuse Box.............172
G
Gauges................................................................79 Compass (If Equipped)...................................... 79
Engine Coolant Temperature Gauge............80
Fuel Gauge............................................................. 80
Low Fuel Reminder............................................. 80
General Information on Radio Frequencies...................................................45
Intelligent Access................................................. 45
General Maintenance Information
........316
Multi-Point Inspection...................................... 318
Owner Checks and Services........................... 317
Protecting Your Investment............................ 316
Why Maintain Your Vehicle?.......................... 316
Why Maintain Your Vehicle at Your Dealership?...................................................... 316
Getting Assistance Outside the U.S. and Canada..........................................................165
Getting the Services You Need................162 Away From Home............................................... 162
H
Handbrake See: Parking Brake.............................................. 132
Hazard Warning Flashers..........................158
Headlamp Adjusting See: Adjusting the Headlamps...................... 187
Headlamp Exit Delay.....................................72
Headlamp Removal See: Removing a Headlamp.......................... 189
Head Restraints............................................103 Adjusting the Head Restraint........................ 104
Heated Seats..................................................107
Heated Windows and Mirrors...................101 Heated Exterior Mirrors..................................... 101
Heated Windows................................................. 101
Heating See: Climate Control.......................................... 96
Hill Start Assist
..............................................129
Switching the System On and Off...............130
Using Hill Start Assist....................................... 130Hints on Controlling the Interior
Climate
...........................................................98
Cooling the Interior Quickly............................ 100
General Hints......................................................... 98
Heating the Interior Quickly............................. 99
Maximum Cooling Performance in Instrument Panel or Instrument Panel
and Footwell Positions................................ 101
Recommended Settings for Cooling .........100
Recommended Settings for Heating...........99
Side Window Defogging in Cold Weather.............................................................. 101
Vehicle Stationary for Extended Periods During Extreme High Ambient
Temperatures................................................. 100
Hints on Driving With Anti-Lock Brakes..............................................................131
Hood Lock See: Opening and Closing the Hood............177
I
Ignition Switch
.................................................111
In California (U.S. Only).............................163
Information Displays
....................................84
General Information........................................... 84
Information Messages.................................88
Installing Child Seats.....................................16 Child Seats............................................................... 16
Using Lap and Shoulder Belts.......................... 17
Using Lower Anchors and Tethers for Children (LATCH)............................................. 19
Using Tether Straps.............................................. 21
Instrument Cluster
.........................................79
Instrument Lighting Dimmer......................72
Interior Lamps
..................................................73
Front Interior Lamps............................................ 73
Rear Interior Lamps............................................. 74
Interior Luggage Compartment Release.............................................................61
Interior Mirror....................................................77 Auto-Dimming Mirror.......................................... 78
Introduction.........................................................7
354
Fiesta (CCT) Canada/United States of America, enUSA, First Printing Index